共查询到20条相似文献，搜索用时 265 毫秒
1.
This article describes initiatives undertaken by one academic medical library to support patrons using handheld mobile devices. These initiatives included efforts to assist patrons with installation and use of mobile information resources, educate librarians regarding content and navigation of mobile apps and websites, and leverage tools to promote the library in a mobile environment. 相似文献
2.
面向用户需求的图书馆移动信息服务 总被引：2，自引：1，他引：1
通过分类、分层随机抽样的方式对北京、南京、上海、杭州、深圳等地用户对图书馆移动信息服务需求进行调查分析,结果表明:信息内容需求方面,图书馆用户对专业性阅读和休闲性阅读都有需求,对专业性阅读需求程度高于休闲性阅读,内容载体形式以图书、期刊和报纸为主;在信息服务需求方面,目前用户最需要的移动终端是手机,对图书馆开展个性化服务的需求很强烈。进而提出了图书馆移动信息服务的内容模式、技术模式和服务策略。 相似文献
3.
This article covers the use of Quick Response (QR) codes to provide instant mobile access to information, digital collections, educational offerings, library website, subject guides, text messages, videos, and library personnel. The array of uses and the value of using QR codes to push customized information to patrons are explained. A case is developed for using QR codes for mobile delivery of customized information to patrons. Applications in use at the Libraries of the University of Utah will be reviewed to provide readers with ideas for use in their library. 相似文献
4.
This article covers the use of Quick Response (QR) codes to provide instant mobile access to information, digital collections, educational offerings, library website, subject guides, text messages, videos, and library personnel. The array of uses and the value of using QR codes to push customized information to patrons are explained. A case is developed for using QR codes for mobile delivery of customized information to patrons. Applications in use at the Libraries of the University of Utah will be reviewed to provide readers with ideas for use in their library. 相似文献
5.
ABSTRACT Library patrons are adopting mobile devices for personal and other uses. The ubiquity of mobile devices will lead to changes in how and where learning and education happens. Libraries have wanted to become ubiquitous by making resources and services available anywhere, anytime. Reference librarians can use mobile devices and applications to include services in mobile learning environments. Challenges to libraries include uncertainty about which technologies to adopt in a rapidly changing technology landscape, the cost of technology adoption, staffing for 24–7, diversity of needs and preferences among library patrons, and the need to offer stable, consistent services. The combination of mobile librarians, mobile patrons, and mobile content provides an opportunity to move closer to the ideal of the ubiquitous library. This article originally published in Journal of Library Administration, Vol. 51, Issue 3, pages 279–290, 2011. doi:http://dx.doi.org/10.1080/01930826.2011.556942. 相似文献
6.
移动图书馆用户使用意愿实证研究 总被引：2，自引：1，他引：1
[目的/意义]移动图书馆的发展使得公众随时随地享受图书馆公共馆藏资源成为可能.基于用户角度分析影响移动图书馆用户使用行为意愿的因素,对推动移动图书馆的应用可起到重要作用.[方法/过程]鉴于用户对移动图书馆的使用意愿受到多方面因素的影响,以整合式技术接受与使用模型理论为基础,引入感知风险、信息质量、服务质量3个变量,构建出6个变量的移动图书馆用户使用行为意愿影响因素理论模型,采用实证研究方法,通过结构方程模型探究6种因素对用户使用行为意愿的影响作用.[结果/结论]数据分析表明,感知风险变量对移动图书馆用户使用意愿产生负向影响,绩效期望、信息质量和服务质量3个变量对移动图书馆用户使用意愿产生正向影响,而努力期望和社会影响两个影响因素显著性未达到标准. 相似文献
7.
Katherine A. Prentice Erica K. Argyropoulos 《Medical reference services quarterly》2018,37(2):132-141
The objective of this article is to describe the recent space and furniture utilization study conducted through direct observation at the small, academic-centered Schusterman Library. Student workers from the library’s reference desk monitored two semesters of use and went on to observe a third semester after electrical power upgrades were installed. Extensive use details were collected about where library patrons sat during which parts of the day, and certain areas of the library were ultimately identified as much more active than others. Overall, the information gathered proved useful to library planning and will be valuable to future space initiatives. This article further demonstrates feasible means for any library to implement a similar study with minimal resources. 相似文献
8.
Susan Thompson 《Journal Of Access Services》2015,12(1-2):1-13
Libraries have become increasingly interested in studying the use of spaces within their buildings. Traditional methods for tracking library building use, such as gate counts, provide little information on what patrons do once they are in the library; therefore, new methods for studying space usage are being developed. Particularly promising are mobile technologies, which make it possible to directly observe and track user behaviors throughout library spaces. We found that observation combined with mobile technologies enabled the library to assess user study behaviors and space usage patterns anywhere in the library. Observations were tracked using an iPad with two different types of mobile apps, CloudOn and Counter+. The results were compared to the more traditional statistics gathered by the study room reservation system. The findings showed that the mobile observations more accurately reflected actual library usage and provided additional details on specific study behaviors such as studying in groups and using technology while studying. 相似文献
9.
10.
This study explores academic libraries’ potential uses of the mobile application Yik Yak, with particular focus on patrons’ anonymous feedback about library services and spaces. Over a 232-day period, the authors observed the Yik Yak feed for their university and recorded all yaks related to the library. A content analysis of the 249 library-related yaks found six distinct purposes that these library-related yaks served, from the perspective of the patron, which are of interest to the library: asking questions about library services; reporting problems with library spaces; reprimanding violations of and encouraging adherence to library policies; sharing compliments about library services; demons-trating need for improved library services; and discussing and offering feedback about library programs. This study reveals several opportunities for academic libraries to engage with Yik Yak in order to serve their patrons better, including providing virtual reference services, monitoring problems within the building, developing proactive approaches to policy enforce-ment, gathering honest and continuous feedback about the library's strengths, and identifying opportunities to improve and expand services. Implications for practice are discussed. 相似文献
11.
Debra Lucas 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(4):309-316
Assessment is a required component of strategic planning and decision making in any library. Interlibrary loan surveys can provide data regarding user satisfaction levels for accuracy, thoroughness, convenience, and turnaround time. As interlibrary loan librarians at D'Youville College, we believed that our patrons were satisfied and impressed with the library's recent service improvement initiatives. However, we did not have any concrete data that would help drive future strategic decisions. We were short on staff time and resources and wondered how a small library staff could create an assessment tool and then analyze the results. 相似文献
12.
Otis D. Alexander 《Public Library Quarterly》2013,32(2):111-133
This study attempts to fill a void in library public services research on initiatives to serve the poor and unemployed in the current climate of budgetary constraints. This study seeks to determine perceptions of librarians and library managers regarding the needs of, and need for services to, poor and unemployed library patrons. Following a review of the literature, the article compares funding for services to the poor and unemployed in Michigan and Virginia. The state of Virginia lags behind other states in offering special programs for the poor and unemployed. This study concludes by describing programs developed by the Danville Public Library in an attempt to offer creative and imaginative services for the poor and the unemployed in the Danville Community. 相似文献
13.
Ellie Bushhousen Hannah F. Norton Linda C. Butson Beth Auten Rae Jesano Don David 《Medical reference services quarterly》2013,32(1):52-72
This article describes the results of a survey of library patrons conducted by librarians and information technology specialists at the Health Science Center Libraries at the University of Florida. The purpose of the survey was to learn if and how library patrons were using smartphones to perform their work-related tasks and how patrons felt the library could support smartphone use at the Health Science Center. 相似文献
14.
《The Reference Librarian》2013,54(53):5-12
While most treatments of library services to mentally ill patrons focus on them as problem patrons, a better model to follow for providing services on libraries is the disability model, based on the Americans with Disabilities Act (ADA). Using sources from psychological and sociological literature as well as library sources, the author presents a practical approach to the delivery of library and information services to mentally ill patrons with a measure of understanding and accommodation. 相似文献
15.
In this qualitative study exploring the content of social interactions between library staff and patrons, interviews were held with 15 library staff members in three neighborhood branch libraries in a large American midwestern city. An analysis of the interviews suggests that public libraries may contribute to social capital through the relationships and interactions that occur between staff and patrons. Some of the ways in which these relationships and interactions may contribute to social capital include: building patrons' trust in the library and its staff, connecting people to both community and library resources, providing social support for patrons, reducing social isolation, helping patrons gain skills to function in an increasingly online world, and providing a positive place for neighborhood residents to gather. The kinds of social interactions occurring in libraries that may help to build social capital are highlighted. 相似文献
16.
数字图书馆的用户管理与服务 总被引：89，自引：1，他引：88
文章提出了数字图书馆的虚拟用户概念 ,分析了虚拟用户利用信息资源的特点。认为数字图书馆有必要通过用户认证和访问授权的机制对虚拟用户进行管理 ,并研究他们访问和利用数字资源的规律。将数字图书馆复杂的用户界面进行集成和简化、开展网上咨询、提供个性化服务和培训是虚拟用户服务工作的重要内容 相似文献
17.
《The Reference Librarian》2013,54(75-76):149-161
Summary Problem patrons are not a phenomenon exclusive to the public library arena. Academic libraries have throughout time had their own share of difficult patrons. This article focuses on problem patrons and reference staff in the academic library with a particular focus on electronic equipment and resources, particularly the Internet. Issues include viewing of pornographic images by patrons, plagiarism and the librarian's role, use of e-mail and chat, and cell phone use in the reference area. 相似文献
18.
Staff of The Worthington Library 《Public Library Quarterly》2013,32(3):230-271
This article is a compilation of staff ideas about possible items to weave into the Worthington, Ohio, Public Library's 2010–2012 Strategic Plan. This “Trend Tracking” is accomplished in seven policy areas: (1) Early childhood literacy, (2) future role of libraries, (3) sustainability/green initiatives, (4) staff development, (5) fund-raising, (6) programming and outreach, and (7) other. Staff consulted a variety of periodicals, Web sites, and library literature to assess four elements of their suggested trend: (1) application to Worthington Libraries, (2) impact on patrons, (3) impact on staff, and (4) relevant Web site or bibliographic links that served as the source or enrichment of the suggestion. This article provides library professionals with a rare opportunity to observe the internal thinking of a library workgroup other than their own. 相似文献
19.
《The Reference Librarian》2013,54(67-68):257-271
Summary The Americans with Disabilities Act of 1990 (ADA) motivated libraries all over the United States to evaluate their accommodations and services to patrons with disabilities. This article presents a case study of the Texas Tech University Libraries project to meet the needs of their patrons in relation to ADA. The study focuses on including adaptive technologies in the library environment to aid blind, hearing, visually and physically-impaired patrons and increasing library staff awareness of the needs of patrons with disabilities. Findings from the study will also benefit school, public, and special libraries that are evaluating their access for patrons with disabilities. 相似文献
20.
E H Wood 《Medical reference services quarterly》1988,7(3):45-57
Teaching computer literacy to library patrons is an entirely appropriate activity for librarians in their role as liaisons between information and those who are seeking it. At the Norris Medical Library of the University of Southern California there are four main computer activities: information management workshops, provision of a microcomputer laboratory and classroom, formation of user groups, and installation of a campus-wide electronic bulletin board. Benefits to the library include: increased computer knowledge for librarians, better understanding of the information needs of the campus community, mutual respect and friendship between librarians and patrons, and introduction to the library of patrons who may otherwise never have come. 相似文献