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Using a novel dataset on the diffusion of public eServices at the city level in EU 15, this paper contributes to extant empirical literature in three ways. First, it extends the coverage of public eServices beyond eGovernment, investigating four service categories: Infomobility, eProcurement, eGovernment and eHealth. Second, it provides information for both a cross-country and cross-municipality comparison. Third, on the methodological side, it also extends the literature on composite indicators at a municipal level. Cities exhibiting the highest diffusion of public eServices are found to be medium-large, highly endowed with well-educated human capital, and characterised by a lively industrial atmosphere favoured by a reasonable number and variety of production and service activities. The relative performance of the European cities helps identify plausible directions to be taken for policies aimed at favouring the diffusion of public service innovation in Europe. 相似文献
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With the proliferation of the Internet and World Wide Web applications, people are increasingly interacting with government to citizen (G2C) eGovernment systems. It is therefore important to measure the success of G2C eGovernment systems from the citizen's perspective. While general information systems (IS) success models have received much attention from researchers, few studies have been conducted to assess the success of eGovernment systems. The extent to which traditional IS success models can be extended to investigating eGovernment systems success remains unclear. This study provides the first empirical test of an adaptation of DeLone and McLean's IS success model in the context of G2C eGovernment. The model consists of six dimensions: information quality, system quality, service quality, use, user satisfaction, and perceived net benefit. Structural equation modeling techniques are applied to data collected by questionnaire from 119 users of G2C eGovernment systems in Taiwan. Except for the link from system quality to use, the hypothesized relationships between the six success variables are significantly or marginally supported by the data. The findings provide several important implications for eGovernment research and practice. This paper concludes by discussing limitations of the study which should be addressed in future research. 相似文献
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There is considerable research work on the performance assessment of eGovernment projects, especially on performance assessment measures per se. The point that the authors in this paper make is that while a variety of performance assessment measures are important for evaluation of eGovernment projects, performance itself is intended to relate governance with eGovernment applications. Thus, while developing performance assessment measures, there is a need to be conscious of governance as the ultimate purpose. Taking the Indian Police Administration as its domain, this paper demonstrates how performance assessment can be so conceived as to help capture the impact of eGovernment in regard to implications for governance in the given domain. 相似文献
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Conception, development and implementation of an e-Government maturity model in public agencies 总被引：1，自引：0，他引：1
Gonzalo ValdésAuthor Vitae Mauricio SolarAuthor VitaeHernán AstudilloAuthor Vitae Marcelo IribarrenAuthor VitaeGastón ConchaAuthor Vitae Marcello ViscontiAuthor Vitae 《Government Information Quarterly》2011,28(2):176-187
Governments worldwide are encouraging public agencies to join e-Government initiatives in order to provide better services to their citizens and businesses; hence, methods of evaluating the readiness of individual public agencies to execute specific e-Government programs and directives are a key ingredient in the successful expansion of e-Government. To satisfy this need, a model called the eGovernment Maturity Model (eGov-MM) was developed, integrating the assessment of technological, organizational, operational, and human capital capabilities, under a multi-dimensional, holistic, and evolutionary approach. The model is strongly supported by international best practices, and provides tuning mechanisms to enable its alignment with nation-wide directives on e-Government. This article describes how the model was conceived, designed, developed, field tested by expert public officials from several government agencies, and finally applied to a selection of 30 public agencies in Chile, generating the first formal measurements, assessments, and rankings of their readiness for e-Government. The implementation of the model also provided several recommendations to policymakers at the national and agency levels. 相似文献
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During the last decade, various types of eGovernment evaluations have been proposed. These evaluations have primarily focused on international benchmarking using supply side metrics. Demand for eGovernment has been largely ignored. Recently, this oversight has been recognised, but research in this area is still in its infancy. This paper proposes the use of an already established usability literature from computer science. Advantages of applying usability methods to eGovernment include recognising barriers to use, identifying future development priorities and using already existing methods to assess and compare online offerings. Importantly, the inclusion of and focus on real users also fits with the wider government ideals of greater public participation and strengthening democracy. 相似文献
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The area of electronic government (eGovernment) has received increased prominence and attention over the last few years. In spite of the current developments, many avenues in the area of eGovernment remain unexplored. One such area is the comprehensive assessment of eGovernment projects. We propose that understanding the value of projects drives the assessment process. Assessment of information technology (IT) initiatives is conducted either as an ex-ante (before implementation) or ex-post (after implementation) procedure. In this study, we present an ex-post framework for the assessment of eGovernment projects. Assessment identifies the value of the eGovernment project post-implementation. This paper examines a three-dimensional framework for the assessment of eGovernment initiatives. The three dimensions are eGovernment maturity level, stakeholders, and assessment levels. 相似文献
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《Government Information Quarterly》2020,37(3):101485
The continuous use of eGovernment services is a de facto for its prosperity and success. A generalised sense of citizens' self-efficacy, expectations, and satisfaction offer opportunities for governments to further retain needed engagements. This study examines the factors influencing citizens' continuance use of eGovernment services. Through the integration of Social Cognitive Theory, Expectation Confirmation Theory, DeLone and McLean IS success model, and E-S-QUAL, a survey of 471 citizens in the UK, engaging in online public services, found that prior experience, social influence, information quality, and service quality, personal outcome expectation, and satisfaction, are significant predictors of citizens' intention to use eGovernment, when they are regulated, through citizens' self-efficacy. The present study extends the roles of pre-adoption and post-adoption by offering a self-regulating process. Therefore, it demonstrates how critical it is for the government's leaders to understand the patterns of the long-term process for electronic systems continually. 相似文献
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Frank E. Dardis Ph.D. Frank R. Baumgartner Ph.D. Amber E. Boydstun Suzanna De Boef Ph.D. Fuyuan Shen Ph.D. 《Mass Communication and Society》2013,16(2):115-140
It is well known that mass media have the ability to frame a sociopolitical issue in specific ways, which can have considerable impact on the public's thoughts and perceptions regarding the issue. Through analyzing coverage of capital punishment in the New York Times since 1960 and then conducting an experiment in which we assessed individual-level responses to differently framed news stories, we show (a) the dramatic emergence of a new “innocence frame” within the past 10 years that accentuates imperfections in the justice system, and (b) the much greater impact of this frame on individuals' thoughts—in particular on those who favor the death penalty—when compared to the traditional morality-based frame. We suggest that the latter finding can be explained because individuals tend to resist changing their interpretations of issues based on arguments that contradict their core moral or religious beliefs; however, they seem quite receptive to new information along dimensions that they previously had not considered. This research also implies that U.S. trends toward lower sentencing rates and eventual public opinion changes are likely to continue as long as media and public discussion remains focused on questions regarding flaws in the justice system. 相似文献
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建设全覆盖的公共图书馆服务体系的有效途径,是把县以下基层图书馆建设纳入总分馆体系建设之中。省级公共图书馆不应该在省会城市开展延伸服务,而应该把省会城市的空间让给属地市、区级图书馆;也不应该采取在省会城市之外直接办流通站的方式,而应该将有限的资金和人力配置在全省县级图书馆总分馆制的构建上,为全省图书馆服务体系构建提供学术和智力支持,提供人员培训和技术服务。 相似文献
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基于中国2009—2018年30个省市的面板数据,利用系统GMM方法实证分析了公共图书馆对于区域科技创新的影响。研究发现:公共图书馆流通人次的增加显著提升了区域专利的授权量,公共图书馆流通人次每增加10%将推动区域专利授权量增加2%;稳健性检验和中介效应分析结果表明公共图书馆通过提升区域人力资本水平对区域科技创新产生了促进作用;但公共图书馆在信息服务方面对区域创新发挥的作用并不显著。文章进一步利用空间计量方法研究发现公共图书馆对区域创新的促进作用具有显著的空间溢出效应。 相似文献
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黄华 《图书馆工作与研究》2011,(11)
网络环境下无形资产和知识资本已成为影响图书馆发展的重要因素。关注图书馆知识资本理论的研究,分析图书馆知识资本循环规律,探讨图书馆知识资本转移机制,揭示图书馆知识资本使用价值最大化原理,有利于图书馆知识资本发挥最大作用创造更多财富。 相似文献
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图书馆知识产权管理现状的实证调查与对策 总被引：2，自引：0，他引：2
对高校、公共、科研三大系统的134个图书馆进行知识产权管理现状的问卷调查,统计数据显示:大多数图书馆都重视知识产权对图书馆的影响,部分单位还拥有自主的知识产权,有些单位缺乏明确的知识产权相关制度,并有一定的知识产权问题及障碍。据此,要重视知识产权培训,重视知识产权在图书馆具体实践中的贯彻,重视图书馆之间的合作,争取立法上的发言权。 相似文献
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公共图书馆在非物质文化遗产保护过程中担任着开发和传承的角色。论文对国内55个大陆省级及省会城市公共图书馆的非物质文化遗产资源开发状况进行了网络调查,发现公共图书馆对非物质文化遗产资源建设的不足,提出图书馆应该增强非遗资源开发利用意识、注重非遗资源数据库建设、建立适当的合作机制、注重知识产权保护。 相似文献
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《Government Information Quarterly》2019,36(4):101391
This study uses diffusion of innovation theory to determine the relationship between transformational leadership and employee innovation via the mediation of organisational learning and knowledge sharing, as well as to examine the moderating role of social media use. A total of 375 employees and supervisors were recruited via random sampling from 89 municipal committees (one of the tiers of local government organisations) in Pakistan. Results indicate that transformational leadership has a positive impact on organisational learning and knowledge sharing. Similarly, organisational learning and knowledge sharing have a significant impact on employee innovation. Likewise, transformational leadership indirectly influenced employee innovation via organisational learning and knowledge sharing. Surprisingly, the moderating influence of social media use on the relationship between organisational learning and employee innovation proved insignificant. However, social media use had a significant effect on the relationship between knowledge sharing and employee innovation. This study provides informative insights by demonstrating that public sector leaders undertaking the transformational role and encouraging followers to use organisational learning, knowledge sharing and social media can help facilitate employee innovation in the public sector. 相似文献
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论文通过分析公共图书馆与产业集聚力、社会整合力、创新力、文化力等城市竞争力构成因素的关联性。揭示了公共图书馆对于提升城市竞争力的积极作用。 相似文献
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康建英 《图书馆工作与研究》2012,(3):11-13,67
本文基于公共图书馆功能及其对社会资本作用的介绍,剖析了公共图书馆对农村社会资本影响的路径,阐述了当前我国农村图书馆建设中存在的问题,认为扩大融资方式、提高专业化服务水平和加快图书馆立法是解决当今农村文化市场发育迟缓、提升农民社会资本积累的有效途径。 相似文献
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《Journal of Informetrics》2022,16(2):101259
The relevance of international research collaboration (IRC) in bolstering intellectual capital, increasing embeddedness in networks, and promoting innovation has been acknowledged by scientists and policymakers. However, large–scale studies involving different scientific domains and periods aimed at exploring the factors that influence IRC are missing, which could deepen our understanding of the factors affecting IRC.Based on a novel dataset of 193 countries over three periods, 1990–1999, 2000–2009 and 2010–2018, we have examined the impact of geographical, socioeconomic, political, cultural, intellectual, and excellence distances on the propensity to engage in IRC at the global level, by scientific domain and over time.In general, all the distances considered obstruct IRC, with geographical and cultural distance emerging as the barriers with the highest impact. Two exceptions are worthwhile noting: excellence distance fosters IRC in the Medical & Health Sciences (MHS) and intellectual distance fosters IRC in the Agricultural Sciences (AS).At the global level, the negative impact of socioeconomic, political, and intellectual distances on IRC has increased over time, whereas the negative impact of geographical and cultural distances has decreased. 相似文献