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1.
Paul T. JaegerAuthor Vitae Natalie N. GreeneAuthor VitaeJohn Carlo Bertot Natalie PerkinsAuthor VitaeEmily E. WahlAuthor Vitae 《Library & information science research》2012
While many studies have discussed the impacts of electronic government (e-government) on public libraries, little research has considered the extent to which the current federal government's implementation of e-government relies on the public technology access, training, and support provided by public libraries. A range of data and policy materials are drawn upon in order to illuminate the co-evolution of public libraries and e-government. Beginning with a discussion of the development of e-government and its impacts in public libraries, the access, goals, and challenges of e-government are detailed as they relate to libraries, and the areas in which current implementations of e-government would not be possible without public libraries. Based on the explorations of the co-evolution of e-government and public libraries, key policy issues are offered that require reconceptualization in order to better support the interrelationship between e-government and public libraries. 相似文献
2.
《Government Information Quarterly》2006,23(1):123-141
The provision of public Internet access and related networked services by public libraries is affected by a number of information policy issues. This article analyzes the policy dimensions of Internet connectivity in public libraries in light of the data and findings from a national survey of public libraries conducted by the authors of this article. After providing a summary of the study methodology and findings, this article examines key policy issues that include the nature of sufficient bandwidth and broadband, the perpetuation of the digital divide of Internet access in libraries, the role of libraries as e-government access points, the complexities of funding Internet access, the impacts and contradictions of filtering, and the chilling effect of homeland security legislation in public libraries. This article concludes with a discussion of how examining these policy issues can lead to a better understanding of public libraries and the Internet access they offer within the context of public policy. 相似文献
3.
When e-government first became a viable solution to the dissemination of government information, experts believed that the rise of direct government-to-citizen (G2C) services would improve government transparency, foster civic engagement, and offer new and innovative service possibilities. It soon became clear, however, that not all users received the type of information, instruction, or services that they needed through this arrangement, giving rise to the need for an intermediary in this continuum of interaction. Increasingly, public libraries fulfill this role. Instead of direct government-to-user interaction, government information and services flow through channels from agency to public librarian to user, from user back up to agency, and from agency to user to public librarian. Based upon research conducted in collaboration with public libraries, government agencies, state library agencies, and a national library association in the United States, this paper expands on the idea of these multiple pathways of information and services, offering a practical model of e-government. 相似文献
4.
The Obama administration campaigned on the platform of increased transparency and access to government information after the limitations of the Bush years. As part of this focus on transparency, the Obama administration is emphasizing the use of e-government and new social media services to open up access to government. This paper explores the considerations and challenges of this approach, such as the inclusion of members of the public with limited access to the internet, the use of non-governmental channels to disseminate government information, the permanence of digital-born government information, and the design of e-government. 相似文献
5.
《Public Library Quarterly》2013,32(3-4):199-214
SUMMARY In the aftermath of the 2004 and 2005 Gulf Coast hurricanes, public libraries played many important roles in their communities, though ensuring access to vital information may have been the most critical service. This article explores the participation of public libraries in the recovery of their communities, the implications of this involvement for the place of public libraries in society, and lessons learned and recommendations for public library disaster planning. As this article demonstrates, public libraries successfully provided a range of disaster preparedness and recovery services that were not provided and could not have been provided by other government agencies. 相似文献
6.
This article presents an overview of the methods, findings, and the general implications of the 2007 Public Libraries and the Internet study. This annual study has chronicled public libraries' provision of Internet access to patrons and a range of related issues since the early 1990s. The 2007 study focused on the provision and maintenance of Internet access and services, infrastructure issues, community impacts of the technology, training, library technology funding, and e-government roles of public libraries. This article details these findings, exploring how the 2007 data compare to previous studies. It also considers the implications of these comparisons in terms of the levels of service that libraries are able to provide, the challenges that libraries face in providing these services, and the ways in which communities and governments rely on public libraries to guarantee public Internet access. 相似文献
7.
《政府信息公开条例》的实施以及现代化信息技术的发展使公共图书馆成为向公众提供政府信息、技术设备支持以及培养信息素养的重要媒介,同时也成了政府信息服务、电子政务发展的后备力量.在政府信息服务过程中,公共图书馆应该在政府信息的托存与传递、组织与整合、教育与培训以及公共危机信息等各领域搭建起政府与民众之间的桥梁,为提高我国行政透明度和保障公民权利做出最大贡献. 相似文献
8.
[目的/意义]调查和分析澳大利亚公共图书馆政府信息服务所取得的良好成效并加以学习借鉴,对我国公共图书馆提高政府信息服务水平具有重要意义。[方法/过程]在文献分析的基础上,通过网络调查法探究澳大利亚公共图书馆开展政府信息服务的情况,介绍LA、LDS、PANDORA和AGLS 4个主要的服务项目,分析图书馆网站在政府信息导航、信息整合与参考咨询方面的服务。[结果/结论]澳大利亚公共图书馆政府信息服务具有历史悠久,以公众需求为出发点,与政府部门开展合作,服务方式多样的特点,其成功经验可为我国公共图书馆开展政府信息服务提供借鉴。 相似文献
9.
我国各级政府网站提供了多项电子政务服务,但公众对其的使用率偏低。公共图书馆在提供电子政务服务方面有着极大的优势和责任。根据美国纽约皇后图书馆和佛罗里达州的儿童与家庭部项目开展税务、医疗等电子政务项目服务的经验,我国公共图书馆应联合共建电子政务资源,提供多种整合服务方式,加强对服务人员的培训,加大宣传与推广,从而推进公共图书馆的电子政务项目整合服务。 相似文献
10.
For more than 150 years, the United States Government Printing Office (GPO), along with its Federal Depository Library Program (FDLP), has supported an informed citizenry and democracy by ensuring access and preservation to a broad swath of federal government information. This collaborative national public information program between local libraries and the national government, if it is to survive beyond its second century of service, must overcome profound challenges within a rapidly evolving complex of e-government policies and principles. The FDLP can (and must) find a way to serve its traditional values – permanent and public access to government information – that allows for growth and change within the demands of a dynamic electronic environment between the governors and the governed. 相似文献
11.
Australia has a well-established history of access to government information and publications by citizens, much of it through libraries. The changes in the 1990s and 2000s with the move to electronic publishing and Internet access have led to significant changes in the accessibility of information. In 1997, the Australian Government framework for electronic delivery of information service was established by the report Management of Government Information as a National Strategic Resource. Since this report, there has been a rapid increase in the availability of government information, including government publications. There has also been an increased demand for public libraries to support access. The paper reviews establishment of the initial framework and changes in the past decade. Trends in production of government information, citizens' use of electronic Australian Government publications, satisfaction with online government services, and implications for libraries are analyzed. 相似文献
12.
Mangala Anil Hirwade 《International Information and Library Review》2010,42(3):154-163
Providing government information, services, products and transactions electronically has the potential benefit of accessibility for a wider audience, political and administrative transparency, and improved service delivery. By using e-government websites, citizens can conveniently access government information and services and gain greater opportunities to participate in democratic processes. The present study aims to evaluate National Portal of India, which provides single window access to 601 e-government portals and websites in India. A total of 1576 online services are provided by these portals responding to information needs of the citizens. Ranking of the state and union territory portals has been done based on the number of online services they provide. The paper also focuses on the digitization of documents, acts, rules and schemes of central and state government departments and their availability and accessibility through government portals. 相似文献
13.
Mangala Anil Hirwade 《International Information and Library Review》2013,45(3):154-163
Providing government information, services, products and transactions electronically has the potential benefit of accessibility for a wider audience, political and administrative transparency, and improved service delivery. By using e-government websites, citizens can conveniently access government information and services and gain greater opportunities to participate in democratic processes. The present study aims to evaluate National Portal of India, which provides single window access to 601 e-government portals and websites in India. A total of 1576 online services are provided by these portals responding to information needs of the citizens. Ranking of the state and union territory portals has been done based on the number of online services they provide. The paper also focuses on the digitization of documents, acts, rules and schemes of central and state government departments and their availability and accessibility through government portals. 相似文献
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15.
《Government Information Quarterly》2022,39(1):101655
Advances in technology increasingly empowered citizens to become active seekers and even co-producers of e-government information and services rather than being only passive recipients. Citizens' interactions with each other reached such a point that they could contribute to the quality and quantity of e-government services. Examples of this citizen-to-citizen (C2C) interactions adding value to current e-government services or triggering new and innovative ones are increasingly observed worldwide. Although C2C interactions is not a new phenomenon, it is a relatively overlooked topic in e-government studies. Current e-government literature is insufficient in exploring and explaining the evolving nature, increasing occurrence, and various outcomes of these interactions. This article aims to fill the gap in the e-government literature by analyzing C2C interactions in detail and discusses how to regulate the C2C interaction processes and their useful and harmful outcomes.When C2C interactions get integrated into government activities and form e-government value chains (as in C2C2G or G4C2C), they contribute to the electronic provision of government information or services. C2C interactions also create beneficial (advantages of C2C) and harmful (disadvantages of C2C) outcomes. The main advantages of C2C interactions are their support for governments in making decisions, solving problems, and improving public services. Their main disadvantages are distributing misinterpreted or manipulative information, causing uncertainty, and even digital vigilantism. The article ends with suggestions for future research, such as different scenarios of government regulation for C2C interactions. 相似文献
16.
《Government Information Quarterly》2005,22(2):217-238
Since the late 1990s, governments at all levels have launched electronic government projects aimed at providing electronic information and services to citizens and businesses. Although Web sites are becoming essential elements of modern public administration, little is known about their effectiveness. The objective of this paper is to study the quality and usage of public e-services to citizens in Europe.According to the results of this study, e-government seems to be following a more or less predictable development pattern ranging from a stage in which interaction is limited to what is shown on the screen to stages in which there is two-way communication and service and financial transactions can be completed with a satisfactory level of protection of personal privacy. At present, e-government in almost all the cities studied is merely an extension of the government, with potential benefits in speed and accessibility 24/7. Despite the limited degree of development observed, online access has advantages that are impossible to replicate offline. Even though few expect e-government to completely replace traditional methods of information, e-government is becoming a powerful tool of transformation that has become embedded in the culture and in the agenda of the public sector. 相似文献
17.
论我国公共图书馆开展政府信息服务的理论与实践 总被引：2，自引：0，他引：2
18.
总结日本、新加坡、中国香港地区和中国台湾地区的阅读障碍症群体服务现状,即形成了由政府、学校、社会公益机构组成的服务体系,并在阅读障碍症的资源开发、辅导技巧等方面取得进展。认为我国大陆的阅读障碍症群体服务应注重5个方面：普及阅读障碍知识,提高公众意识;以政府支持作保障,提供资金、教育和制度支持;成立阅读障碍症协会,引导阅读障碍症服务的发展;开展多方协作,形成阅读障碍症服务网络;启动图书馆的服务,建设信息无障碍环境。 相似文献
19.
Scott Sikes 《Public Library Quarterly》2020,39(4):363-388
ABSTRACT Outreach services provided by rural public libraries are crucial to fulfilling their mission to provide information access to the widest array of user groups. Particular socioeconomic and geographic factors in rural areas present challenges of access to information resources, yet there exists only a limited amount of published scholarly work examining outreach services provided specifically by rural public libraries. This case study of outreach services to elder users offers contextual evidence for the centrality of social equity and access to the larger work of rural public libraries. Primary data were collected through four semi-structured focus group meetings conducted with elder users of the agency’s outreach services as well as through narrative interviews with six agency staff members. Principal findings showed that elder users had particular information needs related to entertainment and intellectual stimulation, challenges of transportation, and a limited access to technology and internet service. WCPL outreach services were found to positively impact the lives and general well-being of elder users by providing vital social and community connections and serving as a key link for elder users to an institution understood to be central to the life of the community in general. 相似文献
20.
The number of migrant farmer workers in China has increased so rapidly that they can't be ignored anymore as a vulnerable group in the coming information society. This study formulates a theoretical framework on the process of seeking for government information online and employs a method of questionnaire survey to investigate the information needs of migrant farmer workers and their behavior of using e-government service. The findings drawn include inconsistency of information seeking behaviors with information needs, and conditions of transfer from potential users of e-government services to actual users, such as information literacy, IT environment, the influence of social networks, the operations of government websites, and targeted services. Several policy recommendations are presented based on these findings, including improvements in the workers' information capacity, construction of special e-government programs aimed at such workers, and enhancement of public library systems and government service offerings to this target group. 相似文献