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1.
This article presents an overview of the methods, findings, and the general implications of the 2007 Public Libraries and the Internet study. This annual study has chronicled public libraries' provision of Internet access to patrons and a range of related issues since the early 1990s. The 2007 study focused on the provision and maintenance of Internet access and services, infrastructure issues, community impacts of the technology, training, library technology funding, and e-government roles of public libraries. This article details these findings, exploring how the 2007 data compare to previous studies. It also considers the implications of these comparisons in terms of the levels of service that libraries are able to provide, the challenges that libraries face in providing these services, and the ways in which communities and governments rely on public libraries to guarantee public Internet access.  相似文献   

2.
Abstract

The article reports the results of a visual survey of library Web sites conducted over a seven-month period in 2000. Included in the survey were 100 ARL libraries in public and private universities in the United States. The author sought information about the libraries' policies regarding access to services and resources for unaffiliated users-library users who are not students, faculty, or staff of a library's parent institution. The author focused on four areas: entrance to the building, circulation policies, interlibrary loan service, and the use of proprietary databases. The author also looked for mention of services to unaffiliated users in library mission statements and the costs for use of services or resources. As expected, the variation among library Web sites was great, in terms of the amount of information provided, the level of access to services and resources, and the cost for access. No attempt was made to confirm the information by direct correspondence with staff at the libraries, in part because the intent was to determine only what one could learn from a library's Web site.  相似文献   

3.
Academic libraries have reported long-term declines in circulation, reference transactions, reserves, and in-house library materials usage. Increasingly, libraries are perceived as being less critical to the academic enterprise. Are these trends irreversible? Perhaps public libraries and some innovative academic libraries can provide us with some answers. A 2014 IMLS survey of public libraries reported increased visitation and circulation over the past decade. Community outreach, in the form of programming, and investments in collection development contributed to these outcomes. Purchasing additional public workstations also bore results. This article discusses these and other findings along with ways to re-conceptualize our mission and marketing goals. In addition, it also outlines different strategies for using programming and technology initiatives to help academic libraries reconnect with a broader community paying particular attention to experiences at Montclair State University.  相似文献   

4.
《图书馆管理杂志》2013,53(4):29-36
Abstract

Academic libraries with public access computers are faced with the challenge of balancing patron privacy rights with accountability and system security. What should libraries do when a patron uses a public Internet connection to send harassing email messages or hack into a remote network, or into the library's own system? This article examines the conflicting values of privacy and security. It examines patron authentication as a security measure and the safeguards that should accompany such a system. Several options are offered for addressing this dilemma. A summary of university appropriate use policies is presented with recommendations and a sample policy statement.  相似文献   

5.
Public libraries play an important part in the development of a community. Today, they are seen as more than store houses of books; they are also responsible for the dissemination of online, and offline information. Public access computers are becoming increasingly popular as more and more people understand the need for internet access. Using a series of surveys conducted in 12 libraries across the state of Michigan, the current study is a step towards understanding why the computing facilities are widely used, and what are the motivations behind their use. In addition, barriers and other factors that hinder usage are also discussed. The findings from this study will help policy makers and library administrators evaluate the current allocation of scarce resources, help them promote greater use of the library's resources, and guide their future course of action. The study is conducted as part of a federally funded public computing center grant.  相似文献   

6.
梁秀霞 《图书情报工作》2012,56(17):48-52,142
以探讨我国公共图书馆资源配置公平性为目的,应用基尼系数和和洛伦茨曲线,对我国31个地区的公共图书馆数、从业人数、高级职称人数、馆藏总量、本年新购藏量、财政拨款、图书购置费、计算机数、年流通人次、书刊文献外借册数、累计发放有效借阅证数、读者活动参加人次12个指标的人口公平性进行分析。结果显示,公共图书馆数、从业人数、计算机数3个指标的公平性较好,其他9个指标的公平性较差,其中图书购置费的不公平性很大。研究结论可为我国公共图书馆资源公平配置提供实证依据。  相似文献   

7.
ABSTRACT

Saint Leo University faculty provide instruction at SCE sites located on eight community college campuses and three military bases in the Florida region. This article will examine ways in which the Distance Learning/Reference (DL/Ref) librarian facilitates off-campus student access to both the university library's online and print resources and to library resources at nearby supporting, or “proximal,” libraries for students who are too far from the University Campus to use anything except the Ask-a-Librarian, 1–800 reference, and Interlibrary Loan services. These students must rely on proximal libraries, which include large public library systems, library consortia, community college libraries, and military base libraries, for access to print resources as well as Internet access to the university's online content. Providing library access services for such a large, disparate group requires the additional combined efforts of administrators, other faculty librarians, and supporting libraries.  相似文献   

8.
The provision of public Internet access and related networked services by public libraries is affected by a number of information policy issues. This article analyzes the policy dimensions of Internet connectivity in public libraries in light of the data and findings from a national survey of public libraries conducted by the authors of this article. After providing a summary of the study methodology and findings, this article examines key policy issues that include the nature of sufficient bandwidth and broadband, the perpetuation of the digital divide of Internet access in libraries, the role of libraries as e-government access points, the complexities of funding Internet access, the impacts and contradictions of filtering, and the chilling effect of homeland security legislation in public libraries. This article concludes with a discussion of how examining these policy issues can lead to a better understanding of public libraries and the Internet access they offer within the context of public policy.  相似文献   

9.
Is your library market-driven, product-driven or customer-driven? New internet-based data and tools are now available for public libraries that enable you to be customer-driven—for your own unique service area. This article shows how three library systems are using these tools—focused on market segmentation data and geographic information system (GIS) technology—to deliver more relevant customer services. Each solution described in the article was developed in close collaboration between CIVICTechnologies and the library, involving research to understand the library's objectives and desired outcomes, and using the data needed to meet each library's unique challenge.  相似文献   

10.
专题特色数据库的建设是数字化时代图书馆面临的新任务和新课题,也是图书馆界近年的工作热点。笔者在网上调查了山西省图书馆界这项工作的进展情况,结果令人震撼,其现状和全国图书馆界如火如荼的建设存在明显差距。借鉴各地和各馆的经验,根据山西省的实际情况,山西图书馆界应该顺应专题特色数据库建设的趋势,遵循分别建设、互通有无的原则,以高校馆结合学校专业特点建设学科专题库,公共馆分级建地方特色文化库为总框架来进行建设,以期对山西和谐社会的构建提供一定的智力支持。  相似文献   

11.
“湖南省衡阳市公共图书馆回访”调研报告   总被引:2,自引:0,他引:2  
衡阳市县级公共图书馆五年来的变化,折射了全国基层公共图书馆的发展。变化和发展主要表现在:党委政府对发展公共图书馆事业的认识有提高,重视程度在加强;馆舍面貌明显改善;服务设备跨入计算机和网络时代;经费保障有改善;服务范围有拓展,服务能力有提升,服务效益有改善。目前面对的新问题主要是:人吃楼凸显出来;构建服务体系与做强中心馆;经费总量与经费结构;队伍建设与馆长选任;服务效益与持续发展;农家书屋与公共图书馆。县级公共图书馆的持续发展,必须寻求对新问题的新突破。  相似文献   

12.
This article examines competition between large, inexpensive bookstores and public libraries. Using the National Household Education Survey and logit and multinomial logit estimation procedures, the study finds that large bookstores reduce the probability of household library use for some, but not all, uses of the library. Children's programming is found to be mostly immune to competition whereas job-related and informational uses of the library are reduced. The measure of crowding out is largely from diminished library use by middle-income households. Because this group traditionally uses the library most frequently, the impact of these bookstores could potentially alter the funding and services libraries traditionally offer, changing their redistributional capabilities.  相似文献   

13.
This article examines competition between large, inexpensive bookstores and public libraries. Using the National Household Education Survey and logit and multinomial logit estimation procedures, the study finds that large bookstores reduce the probability of household library use for some, but not all, uses of the library. Children's programming is found to be mostly immune to competition whereas job-related and informational uses of the library are reduced. The measure of crowding out is largely from diminished library use by middle-income households. Because this group traditionally uses the library most frequently, the impact of these bookstores could potentially alter the funding and services libraries traditionally offer, changing their redistributional capabilities.  相似文献   

14.
This article tracks how Ajax Library Services, located in suburban Toronto, followed up on its designation as the only ISO‐certified library in North America by its adoption of the computer‐based, computer‐survey tools of Counting Opinions. Use of the online survey tool helped to inspire reforms in customer service, collection development and many other library policies. And, with before and after data reports, library administration could see how the library's users reacted to the changes. This intermixing of quantitative and qualitative data represents a level of customer‐opinion‐and‐data analysis seldom seen in public libraries. Collecting Opinions has expanded its public library analytical utilities to include access to data on additional public libraries so that customers can do statistical rankings to rank their own service levels to other libraries who serve communities with similar demographics.  相似文献   

15.
Library literature suggests that staffing and metropolitan status may affect a public library's provision of outreach efforts. Data from a 1999 survey of Arizona public library service outlets do not support the role of metropolitan status in outreach provision but reaffirms the role of staffing. In this dataset, Arizona public library service outlets had ongoing outreach efforts, with schools and preschools being the most popular venue for providing those services. Analyzing outlets' provision of outreach as a function of staffing revealed that there is a positive relationship between the number of librarians on staff and the odds that a library would conduct outreach. While metropolitan libraries were also associated with an increase in the odds of conducting outreach and making school visits, this was assumed to be a spurious correlation due to the lack of significance in models accounting for staff and metropolitan status.  相似文献   

16.
数字鸿沟与网络时代公共图书馆的职能   总被引:18,自引:1,他引:18  
论文介绍了数字鸿沟研究中的图书馆。因特网发展导致的“数字鸿沟”使公共图书馆的保障信息公平的作用被重新认识。数字鸿沟问题使人们对公共图书馆职能有了新的认识,公共图书馆在消除数字鸿沟方面的特殊作用有:提供公共计算机因特网接入、进行基本信息技能教育、提供合适的网络信息资源。  相似文献   

17.
The automation of a library that basically aims at improving the management of the library's resources and increasing access to these same resources by users has caught on so well in the western world that virtually all academic libraries in that part of the world have automated most of their services. In Africa, however, several challenges are making it difficult for academic libraries to do the same, thus depriving them of the numerous touted benefits a library stands to gain from automating its services. The University for Development Studies (UDS) Library in Northern Ghana embarked on an automation project on one of its campuses that has thus far resulted in the full automation of the cataloguing and circulation operations. This article recounts the experiences of the Library in its bid to automate some of its services. The procedures that were followed, as well as the highlights of the automation, are recounted here. Lessons learned and challenges encountered are presented as an example for other academic libraries in Ghana, Africa, and other developing countries that have plans to automate.  相似文献   

18.
《The Reference Librarian》2013,54(20):205-221
A library's success depends in large part on communication it shares with its users. Formal theory of communication information can be useful in examining the process, which is central to library use. Communication models are presented which display graphically elements of the process. The places of the library and the librarian in the models are discussed. Also presented are the concept of information (particularly as it relates to libraries)and data on information output. The key to all discussion is the library-user exchange and the importance of effective communication to public service in libraries.  相似文献   

19.
ABSTRACT

This article explores the concept of service branding in the context of libraries and information organizations. We discuss community perceptions of library brand value from the librarian's perspectives in the context of public and academic libraries. Librarians’ thoughts and viewpoints in improving the community's library experience are also discussed. The findings highlight the importance of improving the library's visibility, creating appealing ambience, and developing a strategic branding plan in order to provide robust, compelling, and meaningful experiences for their community.  相似文献   

20.
This article focuses on the current predicament in which American public academic law libraries find themselves given the budgetary and space constraints that have been passed down to them over time. By examining the current standards and future possibilities that govern these particular libraries, this article seeks to assist acquisitions librarians within these libraries with a way to examine, maintain, and purchase a collection that will take their library forward, prove their value and worth, and stay within their constantly dwindling budgets while remaining true to the library's core mission and obligation of providing services and support to the law school's faculty and student body.  相似文献   

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