Decoding digital transformational outsourcing: The role of service providers’ capabilities     

《International Journal of Information Management》2021

The business process outsourcing industry has got disrupted, first by the significant shift in value creation activities from the clients to the service providers, and second by pervasive digital penetration, resulting in the emergence of Digital Transformational Outsourcing (DTO). Service providers now play a more significant role, making their capabilities important. In the new context, service providers require a uniquely different set of dynamic capabilities to handle end-to-end business functions on behalf of their clients while delivering digital value propositions.We study 26 of the largest global business process outsourcing providers to conceptualise and identify six dynamic capabilities of service providers salient in the new context, i.e., consultative, orchestration, insights, network management, knowledge access, and standardisation. Interviews conducted with industry experts provided evidence in support of the identified dynamic capabilities. A novel firm capability dataset was created using secondary data, and using fuzzy-set Qualitative Comparative Analysis (fsQCA), we identify configurations for high and low performance and find them to vary by the firm's broad/narrow scope.  相似文献   

Tracking user-role evolution via topic modeling in community question answering     

Chaogang Fu 《Information processing & management》2019,56(6):102075

Community question answering (CQA) services that enable users to ask and answer questions are popular on the internet. Each user can simultaneously play the roles of asker and answerer. Some work has aimed to model the roles of users for potential applications in CQA. However, the dynamic characteristics of user roles have not been addressed. User roles vary over time. This paper explores user representation by tracking user-role evolution, which could enable several potential applications in CQA, such as question recommendation. We believe this paper is the first to track user-role evolution and investigate its influence on the performance of question recommendation in CQA. Moreover, we propose a time-aware role model (TRM) to effectively track user-role evolution. With different independence assumptions, two variants of TRM are developed. Finally, we present the TRM-based approach to question recommendation, which provides a mechanism to naturally integrate the user-role evolution with content relevance between the answerer and the question into a unified probabilistic framework. Experiments using real-world data from Stack Overflow show that (1) the TRM is valid for tracking user-role evolution, and (2) compared with baselines utilizing role based methods, our TRM-based approach consistently and significantly improves the performance of question recommendation. Hence, our approach could enable several potential applications in CQA.  相似文献   

Cross-company customer churn prediction in telecommunication: A comparison of data transformation methods     

《International Journal of Information Management》2019

Cross-Company Churn Prediction (CCCP) is a domain of research where one company (target) is lacking enough data and can use data from another company (source) to predict customer churn successfully. To support CCCP, the cross-company data is usually transformed to a set of similar normal distribution of target company data prior to building a CCCP model. However, it is still unclear which data transformation method is most effective in CCCP. Also, the impact of data transformation methods on CCCP model performance using different classifiers have not been comprehensively explored in the telecommunication sector. In this study, we devised a model for CCCP using data transformation methods (i.e., log, z-score, rank and box-cox) and presented not only an extensive comparison to validate the impact of these transformation methods in CCCP, but also evaluated the performance of underlying baseline classifiers (i.e., Naive Bayes (NB), K-Nearest Neighbour (KNN), Gradient Boosted Tree (GBT), Single Rule Induction (SRI) and Deep learner Neural net (DP)) for customer churn prediction in telecommunication sector using the above mentioned data transformation methods. We performed experiments on publicly available datasets related to the telecommunication sector. The results demonstrated that most of the data transformation methods (e.g., log, rank, and box-cox) improve the performance of CCCP significantly. However, the Z-Score data transformation method could not achieve better results as compared to the rest of the data transformation methods in this study. Moreover, it is also investigated that the CCCP model based on NB outperform on transformed data and DP, KNN and GBT performed on the average, while SRI classifier did not show significant results in term of the commonly used evaluation measures (i.e., probability of detection, probability of false alarm, area under the curve and g-mean).  相似文献   

论大众竞技运动与精英竞技运动的协调发展   总被引：4，自引：0，他引：4  

陈勇军  邹国忠  王正伦  王爱丰 《南京体育学院学报(社会科学版)》2003,17(3):23-27

体育与竞技运动是两个不同的概念 ,两者都有普及与提高的问题 ,精英竞技运动的发展不是建立在大众体育和学校体育的基础之上的 ,其发展的基础是竞技运动在全社会的普及。传统的认识存在许多缺陷 ,导致在实践中产生很多偏差。讨论了大众竞技运动与精英竞技运动的异同 ,分析了西方国家管理与发展竞技运动的模式、中国发展竞技运动成功的经验及存在的问题 ,说明了应如何理解所谓大众竞技运动与精英竞技运动协调发展的问题 ,最后从 5个方面探讨了大众竞技运动与精英竞技运动协调发展的基本对策。  相似文献   

正交变换在积分中的应用     

游家桦 《贵阳金筑大学学报》2003,(3)

利用正交变换,在重积分、曲面积分中处理积分的变数替换。  相似文献   

浅析师生互动式营销案例教学法   总被引：1，自引：0，他引：1  

钱国林 《苏州市职业大学学报》2006,17(4):135-137

现代经济社会所要求的人才培养的目标是具有创新思维、创新能力的新一代创造型人才,而以学生为中心的教学模式无疑是达到这一目标的有效途径。本文通过对各类企业典型案例的深入分析,使学生既能牢固地掌握所学的基础理论知识,又能针对具体企业、具体问题作出自己的判断,提出具有个性化的分析诊断以及营销管理对策,这对于培养具有创新观念的新型人才意义深远。  相似文献   

知识经济背景下科技期刊的变革与编辑的转型   总被引：36，自引：7，他引：29  

钟天明 《编辑学报》2001,13(2):91-93

论述知识经济时代科技期刊及其生存空间的变革，为适应这种变革，科技期刊编辑应尽快转型，包括思想观念的转型，知识结构的转型，编辑职能和工作方式的转型，以及编辑社会角色的转型。  相似文献   

Role Development in the Managed Care Era: A Case of Hospital-Based Nursing     

Julie Apker 《Journal of Applied Communication Research》2001,29(2):117-136

Managed care poses numerous opportunities and challenges for today's health care organizations and their employees. This article investigates the ways that hospital nurses develop and make sense of their professional roles and organizational environments in a changing and often uncertain managed care setting. The case study approach used in this research combined qualitative methodologies to gain a rich, detailed, and contextual understanding of nurses' work roles and organizational experiences. After an analysis of interviews with 24 nurses and observations of nurses' communicative activities on one inpatient unit, the complexity of sensemaking and role development in a managed care environment is considered. Conclusions are then drawn regarding the theoretical and pragmatic implications of nurses' communicative processes, as they attempted to develop and understand their roles in a changing organizational context.  相似文献   

谈我国体育体系的根本性大变革   总被引：23，自引：4，他引：19  

韩丹 《体育与科学》2004,25(1):4-7

党的十六届三中全会的“决定”中提出，我国体育要脱开同卫生事业的历史性联合，转入文化范畴，这就表明体育的本质功能和根本任务的根本变化，也标志着体育体系的大革变，有其重要意义，其间当然存在许多理论和实践问题，需要我们认真探讨。  相似文献   

民国时期社会风俗现代转型的二重性特征     

吴效马 《教学与研究》2004,12(12):57-62

民国时期新旧递嬗、方生方死的持续过渡型社会形态,铸就了此期风俗文化现代转型鲜明的二重性特征:在中西新旧风俗文化的相互关系上,新旧纷陈的杂糅性、过渡性与中西会通、迎新纳异的兼容性、开放性并存;在移风易俗的力度、广度上,较前而言的深入性、广泛性与此期仍甚显著的迟滞性、不平衡性并存;在风俗变迁的社会效应上,推动社会文化发展的进步性与尚奢、崇洋之风日益滋长的负面性兼而有之。  相似文献