Decoding digital transformational outsourcing: The role of service providers’ capabilities     

《International Journal of Information Management》2021

The business process outsourcing industry has got disrupted, first by the significant shift in value creation activities from the clients to the service providers, and second by pervasive digital penetration, resulting in the emergence of Digital Transformational Outsourcing (DTO). Service providers now play a more significant role, making their capabilities important. In the new context, service providers require a uniquely different set of dynamic capabilities to handle end-to-end business functions on behalf of their clients while delivering digital value propositions.We study 26 of the largest global business process outsourcing providers to conceptualise and identify six dynamic capabilities of service providers salient in the new context, i.e., consultative, orchestration, insights, network management, knowledge access, and standardisation. Interviews conducted with industry experts provided evidence in support of the identified dynamic capabilities. A novel firm capability dataset was created using secondary data, and using fuzzy-set Qualitative Comparative Analysis (fsQCA), we identify configurations for high and low performance and find them to vary by the firm's broad/narrow scope.  相似文献   

Cross-company customer churn prediction in telecommunication: A comparison of data transformation methods     

《International Journal of Information Management》2019

Cross-Company Churn Prediction (CCCP) is a domain of research where one company (target) is lacking enough data and can use data from another company (source) to predict customer churn successfully. To support CCCP, the cross-company data is usually transformed to a set of similar normal distribution of target company data prior to building a CCCP model. However, it is still unclear which data transformation method is most effective in CCCP. Also, the impact of data transformation methods on CCCP model performance using different classifiers have not been comprehensively explored in the telecommunication sector. In this study, we devised a model for CCCP using data transformation methods (i.e., log, z-score, rank and box-cox) and presented not only an extensive comparison to validate the impact of these transformation methods in CCCP, but also evaluated the performance of underlying baseline classifiers (i.e., Naive Bayes (NB), K-Nearest Neighbour (KNN), Gradient Boosted Tree (GBT), Single Rule Induction (SRI) and Deep learner Neural net (DP)) for customer churn prediction in telecommunication sector using the above mentioned data transformation methods. We performed experiments on publicly available datasets related to the telecommunication sector. The results demonstrated that most of the data transformation methods (e.g., log, rank, and box-cox) improve the performance of CCCP significantly. However, the Z-Score data transformation method could not achieve better results as compared to the rest of the data transformation methods in this study. Moreover, it is also investigated that the CCCP model based on NB outperform on transformed data and DP, KNN and GBT performed on the average, while SRI classifier did not show significant results in term of the commonly used evaluation measures (i.e., probability of detection, probability of false alarm, area under the curve and g-mean).  相似文献   

加强和改进体育院校青年教师党员发展工作管见     

胡友权 《武汉体育学院学报》2003,37(5):161-163

按照“三个代表”的要求和与时俱进的观点，认为搞好体育院校青年教师党员发展工作，首先要统一思想，深刻认识其重要性和紧迫感；第二，正视现实，增强其主动性和责任感；第三，明确思路，抓住重点，扎扎实实把工作做细做好。围绕这三个方面，理论结合实践进行了分析与探讨。  相似文献   

论大众竞技运动与精英竞技运动的协调发展   总被引：4，自引：0，他引：4  

陈勇军  邹国忠  王正伦  王爱丰 《南京体育学院学报(社会科学版)》2003,17(3):23-27

体育与竞技运动是两个不同的概念 ,两者都有普及与提高的问题 ,精英竞技运动的发展不是建立在大众体育和学校体育的基础之上的 ,其发展的基础是竞技运动在全社会的普及。传统的认识存在许多缺陷 ,导致在实践中产生很多偏差。讨论了大众竞技运动与精英竞技运动的异同 ,分析了西方国家管理与发展竞技运动的模式、中国发展竞技运动成功的经验及存在的问题 ,说明了应如何理解所谓大众竞技运动与精英竞技运动协调发展的问题 ,最后从 5个方面探讨了大众竞技运动与精英竞技运动协调发展的基本对策。  相似文献   

"物质利益"与现阶段运动队的思想工作     

沈朝阳 《南京体育学院学报(社会科学版)》2003,17(5):150-151

通过对运动队要求提高物质待遇性质的分析,阐明了物质利益的作用,并进一步论述了物质利益与精神奉献的关系。  相似文献   

正交变换在积分中的应用     

游家桦 《贵阳金筑大学学报》2003,(3)

利用正交变换,在重积分、曲面积分中处理积分的变数替换。  相似文献   

国民体质与军人体质的研究现状及发展趋势   总被引：2，自引：2，他引：0  

柯杰兵  林建棣 《军事体育进修学院学报》2001,20(2):6-8

在对国内外国民体质与军人体质研究现状进行综述的基础上，阐述了当今体质研究的发展趋势，并对军人体质研究工作提出了若干设想。  相似文献   

浅析师生互动式营销案例教学法   总被引：1，自引：0，他引：1  

钱国林 《苏州市职业大学学报》2006,17(4):135-137

现代经济社会所要求的人才培养的目标是具有创新思维、创新能力的新一代创造型人才,而以学生为中心的教学模式无疑是达到这一目标的有效途径。本文通过对各类企业典型案例的深入分析,使学生既能牢固地掌握所学的基础理论知识,又能针对具体企业、具体问题作出自己的判断,提出具有个性化的分析诊断以及营销管理对策,这对于培养具有创新观念的新型人才意义深远。  相似文献   

知识经济背景下科技期刊的变革与编辑的转型   总被引：36，自引：7，他引：29  

钟天明 《编辑学报》2001,13(2):91-93

论述知识经济时代科技期刊及其生存空间的变革，为适应这种变革，科技期刊编辑应尽快转型，包括思想观念的转型，知识结构的转型，编辑职能和工作方式的转型，以及编辑社会角色的转型。  相似文献   

做好文稿的退修工作   总被引：14，自引：7，他引：7  

曹作华  田力 《编辑学报》2001,13(6):351-352

为了确保科技信息准确，快速，广泛地传播，编辑在做文稿退修时须把握好以下几点：1）注意对文稿内容，结构及统计数据的审查与质疑。2）注意对文稿标准化的审查与修改，使题名，摘要，关键词，名词术语，计量单位等符合科技期刊的标准化规范化要求。3）尊重作者劳动，退修意见力求准确，全面，具体，要求明确，确保一次退修成功。  相似文献