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Information-Seeking Outcomes of Representational,Structural, and Political Intersectionality Among Health Media Consumers
Authors:Jennifer Vardeman-Winter  Hua Jiang  Natalie TJ Tindall
Institution:1. jvardeman@uh.edu
Abstract:Although the segmentation of publics is a standard practice in public relations programming, practitioners face challenges in using traditional approaches to identify and engage vastly different publics. Responding to the need for new approaches that consider global, cultural, and technological trends in consumer publics, this study provides evidence to a proposed intersectional approach to the segmentation of publics. Thirty-one women of different racial, socioeconomic, age, and relationship backgrounds were interviewed to explore how they perceived their multiple, overlapping identities influence their health decision making. Findings suggest that publics experience co-occurring oppression and privilege in varying contexts: in representations of them, in policies that affect them, and in structures that enable or hinder their ability to improve their health. The findings suggest that intersecting social structures shape disparate health public relations, intersecting policies widen the policymaker–public gap, and intersecting representations reflect a paradox of segmentation.
Keywords:Public Relations  Health Campaigns  Segmentation  Publics' Identity  Qualitative
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