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高校图书馆业务流程重组探讨
引用本文:马振凯.高校图书馆业务流程重组探讨[J].大学图书情报学刊,2009,27(3):65-67.
作者姓名:马振凯
作者单位:山东省教育学院,济南,250013
摘    要:高校图书馆业务流程重组是对图书馆现有业务流程进行根本的再思考和彻底的再设计,可以提高组织效率、提高服务效率、保持组织活力,是高校图书馆提升核心竞争力的重要途径。文章认为:高校图书馆业务流程重组的要点应包括优化业务流程、建立弹性的组织机构、树立“大图书馆系统”观念、建立有效的团队管理机制几个方面。

关 键 词:高校图书馆  业务流程重组  流程再造  信息服务

Probing into the reorganization of the work flow in academic libraries
MA Zhen-kai.Probing into the reorganization of the work flow in academic libraries[J].Journal of Academic Library and Information Science,2009,27(3):65-67.
Authors:MA Zhen-kai
Institution:Shandong College of Education;Jinan 25001;China
Abstract:The reconstruction of the work flow in academic libraries is the re-contemplation and re-design of the existing work flow which can raise the efficiency of the organization,service efficiency,maintain the vitality of the libraries.Effective reconstruction of the work flow is an important channel to upgrade the core competitiveness of the libraries.The author of this article holds that the main points of the reconstruction includes: better the work flow,establish flexible organization mechanism,fostering the...
Keywords:libraries of colleges and universities  reconstruction of work flow  redesign of the work flow  information service  
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