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中美高校图书馆网上用户培训服务对比分析研究
引用本文:苏建华.中美高校图书馆网上用户培训服务对比分析研究[J].四川图书馆学报,2014(4):55-58.
作者姓名:苏建华
作者单位:西南政法大学图书馆,重庆401120
摘    要:对中美25所著名大学图书馆的网上用户培训服务进行调查,从服务范围、服务内容、服务层次、服务可获取性四个方面分析了两国网上用户培训服务的特点,指出了国内图书馆网上用户培训服务存在的问题,并提出从统一认识、加大服务的内容和深度、采取多种形式和建立反馈制度四个方面改进的措施。

关 键 词:用户培训  用户教育  高校图书馆

A Comparative Study of Online User Training Services of University Libraries between the USA and China
SU Jian-hua.A Comparative Study of Online User Training Services of University Libraries between the USA and China[J].Journal of The Sichuan Society for Library Science,2014(4):55-58.
Authors:SU Jian-hua
Institution:SU Jian-hua ( Library, Southwest University of Political Science and Law, Chongqing 401120, China)
Abstract:This paper selects libraries of twenty - five prestigious colleges and universities in China and America according to the certain criteria. With typical survey methods,it makes a comparative analysis of online user guidance services of selected libraries from four perspectives of the service object, service content, service level and service availability. It puts forward improving suggestions, those are:unified understanding, increasing depth of services contents, taking many forms, and establish feedback system.
Keywords:user training  user guidance  university libraries
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