| Human Library服务设计问题与对策研究 |
| |
| 引用本文： | 曾婷.Human Library服务设计问题与对策研究[J].图书情报工作,2013,57(4):84-89. |
| |
| 作者姓名： | 曾婷 |
| |
| 作者单位： | 武汉市国土资源和规划信息中心 |
| |
| 摘 要： | 基于对国内图书馆Human Library服务案例的分析,总结Human Library服务在我国图书馆服务应用中存在的问题,包括缺乏统一组织、资源建设与保存模式不明确、缺少服务质量评估标准等,结合实际分析以上问题的成因,并针对Human Library服务管理制度、Living Book保存机制、Human Library服务评价体系、Human Library服务设计思路等提出对策与措施,以促进Human Library服务在图书馆中的应用,提高我国图书馆Human Library服务质量。
|
| 关 键 词： | human library 真人图书馆 图书馆服务 用户服务 服务设计 |
| 收稿时间： | 2012-12-05 |
Issues and Countermeasures in Service Design of Human Library |
| |
| Zeng Ting.Issues and Countermeasures in Service Design of Human Library[J].Library and Information Service,2013,57(4):84-89. |
| |
| Authors: | Zeng Ting |
| |
| Institution: | Wuhan Land Resources and Planning Information Center, Wuhan 430014 |
| |
| Abstract: | Based on the analysis of Human Library service in Chinese libraries, this paper summarizes the issues in the application, which are the lack of an unified organization, unclear resource construction and save mode, the lack of service quality evaluation standard. It analyzes the causes of those problems above,and puts forward the countermeasures which are the Human Library service management system, Living Book preservation mechanism, Human Library service evaluation system and the Human Library service design ideas. Those countermeasures will promote the application of Human Library service in the libraries and enhance Human Library service quality in Chinese libraries. |
| |
| Keywords: | human library service design library service user service |
| 本文献已被 万方数据 等数据库收录！ |
| 点击此处可从《图书情报工作》浏览原始摘要信息 |
| 点击此处可从《图书情报工作》下载免费的PDF全文 |
|
