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1.
Samuel Maredi Mojapelo 《Public Library Quarterly》2020,39(3):265-282
ABSTRACTCitizens, including those living in poor and developing countries, need equitable access to information daily to satisfy their diverse and multiple information needs. In this information age and information economy era, easy and instant access to information and knowledge, which are inevitabilities for socio-economic development, cannot be overemphasised. With rolling out of public libraries even in disadvantaged rural communities due to the library conditional grant in South Africa, the study is aimed at investigating factors influencing the Internet access and use in public libraries in Limpopo. The study adopted a qualitative research approach. The twenty four users of three rural, semi-rural and urban public libraries were selected through convenience sampling. A well-placed government official of the Department of Sport, Arts and Culture was purposively selected. All informants were interviewed face to face to collect data. The study found that, although public libraries studied have networked computers for the Internet access and use, there are many challenges. The officials of the relevant department need to study the recommendations of this study to ensure that the people have digital access in public libraries to mitigate the diverse socio-economic challenges they are facing to improve their lives. 相似文献
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Mobile Internet applications and service innovations are changing people's way of life. At the same time, they are also changing the way that people communicate and access information. People who visited libraries to find specific information in the past are now able to find the same information online. As the spectrum of human need grows, the opportunities for librarians to meet these needs are also growing. Libraries will need to be designed to accommodate the changing needs of their users. Mobile library services can meet users' information needs in a fast-paced society. In this investigation we identified 39 university libraries supported by the Ministry of Education's “Project 985” and evaluated their status as mobile library service providers. 相似文献
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《Public Services Quarterly》2013,9(4):11-27
Abstract The article reports the results of a visual survey of library Web sites conducted over a seven-month period in 2000. Included in the survey were 100 ARL libraries in public and private universities in the United States. The author sought information about the libraries' policies regarding access to services and resources for unaffiliated users-library users who are not students, faculty, or staff of a library's parent institution. The author focused on four areas: entrance to the building, circulation policies, interlibrary loan service, and the use of proprietary databases. The author also looked for mention of services to unaffiliated users in library mission statements and the costs for use of services or resources. As expected, the variation among library Web sites was great, in terms of the amount of information provided, the level of access to services and resources, and the cost for access. No attempt was made to confirm the information by direct correspondence with staff at the libraries, in part because the intent was to determine only what one could learn from a library's Web site. 相似文献
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Aims and objectives: UK health policy advocates a patient‐centred approach to patient care. Library services could serve the rehabilitation needs of mental health service users through bibliotherapy (the use of written, audio or e‐learning materials to provide therapeutic support). Part 2 of this two‐part paper assesses the views of psychiatric libraries in the UK on providing access to service users and possible services provided. Methods: An e‐mail questionnaire survey of psychiatric library members of the psychiatric lending co‐operative scheme (n = 100) obtained a response rate of 55%, mostly from libraries based in hospitals. Results: At present, libraries funded by the health service provide minimal facilities for service users. Librarians are uncertain about the benefits and practicalities of providing access to service users. Conclusions: In order to implement change, information providers across the National Health Service (NHS) will need to work collaboratively to overcome attitudinal and institutional barriers, including the key issue of funding. 相似文献
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数字图书馆与读者服务——结合“公共图书馆宣言”研究 总被引：1，自引：0，他引：1
数字图书馆建设起来后，图书馆事业的任务、服务目标与服务内容都有了很大的变化。但是图书馆的基本性质没有变，图书馆事业的宗旨没有变。图书馆仍然是普及教育、普及文化、传播知识与信息的机构。图书馆应该仍然是一个公益性的事业。性是图书馆实现其工作目标与工作宗旨的基本保证。 相似文献
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Rachel Scott 《Public Library Quarterly》2013,32(3):191-227
King County in Washington State is home to two large urban library systems, King County Library (KCLS) and Seattle Public Library (SPL). KCLS and SPL are effectively building community through their library service. Professionals in the fields of library and information science, public libraries, and community development discuss these successes and the ways that public libraries can build a strong community. Five facets of community building are explored: (1) how libraries serve as a conduit to access information and to learn, (2) how libraries encourage social inclusion and equity, (3) how libraries foster civic engagement, (4) how libraries create a bridge to resources and community involvement, and (5) how libraries promote economic vitality within the community. 相似文献
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Scott Sikes 《Public Library Quarterly》2020,39(4):363-388
ABSTRACT Outreach services provided by rural public libraries are crucial to fulfilling their mission to provide information access to the widest array of user groups. Particular socioeconomic and geographic factors in rural areas present challenges of access to information resources, yet there exists only a limited amount of published scholarly work examining outreach services provided specifically by rural public libraries. This case study of outreach services to elder users offers contextual evidence for the centrality of social equity and access to the larger work of rural public libraries. Primary data were collected through four semi-structured focus group meetings conducted with elder users of the agency’s outreach services as well as through narrative interviews with six agency staff members. Principal findings showed that elder users had particular information needs related to entertainment and intellectual stimulation, challenges of transportation, and a limited access to technology and internet service. WCPL outreach services were found to positively impact the lives and general well-being of elder users by providing vital social and community connections and serving as a key link for elder users to an institution understood to be central to the life of the community in general. 相似文献
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《The Reference Librarian》2013,54(41-42):375-385
The Internet has provided OCLC with another delivery mechanism to support its chartered public purpose of ex- access to the world's information and reducing rising information costs. This network of networks has helped OCLC and its member libraries reach electronically a new audience of end users with new products and new technologies designed especially for them. OCLC offers three reference products via the Internet: The First - Search Catalog, the EPIC service, and The Online Journal of Current Clinical Trials. All can be accessed using the Internet from an enduser's home, office, dorm room, laboratory, hotel room-or any other location with a modem nearby-as well as from a library. FirstSearch is a new online information service designed for library patrons, with an end-user interface that allows patrons to move through the online search process in just a few simple steps, without special training or online searching experience. The EPIC service is an online information service with a command interface designed for the advanced searcher. Both of these services offer access to a number of databases, including the OCLC Online Union Catalog, an electronic card catalog of 28 million records used by more than 16,000 libraries. 相似文献
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Today, access to digital information is essential to patrons using public libraries, whether they have contact with computers at home, work or school or whether the public library is their only contact. In order to evaluate and ultimately enhance public library digital resources and services, it is critical for administrators, librarians and digital information architects to recognize the impact their current digital offerings have on users. This study utilizes a survey to gauge the perceptions of patrons who use digital resources and services in six urban New England public libraries as part of ongoing research into digital information access in public libraries in the United States from the perspective of users. 相似文献
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信息社会,虚假信息正在对社会发展与社区和谐产生破坏性的影响,公共图书馆对此应加强应对。文章通过回顾2020年国际图书馆界参与新冠肺炎疫情防控与虚假信息的治理过程,对虚假信息的本质与特征进行分析,对我国公共图书馆开展公众信息素养教育的相关政策、理论与实践进行比较研究,并从融入社区生活、构建教育共同体、探索合作机制、完善基础设施、提供嵌入式服务、培养批判意识与能力、打造可信赖的信息源、加强技能培训与信息服务、引导用户正确利用信息等九个方面提出应对策略。 相似文献
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[目的/意义]研究影响视障者访问公共图书馆网站的因素,并针对网站信息无障碍的设计提出具体建议和优秀范例,为图书馆网站更好地服务视障者提供借鉴。[方法/过程]首先,采用内容分析法和调查问卷法,从文献中整理出本研究参考的17项无障碍设计原则;其次,选择百度排名靠前的5家国内公共图书馆,邀请5位视障者利用读屏软件访问其网站并完成一系列任务,获知结果和总体评价;再次,参照LibQUAL+TM模式,针对17项设计原则设计调查问卷,让视障者对5家公共图书馆网站的各项服务进行评分。[结果/结论]通过对视障者的评价及评分进行综合分析,发现5家国内公共图书馆网站提供的信息服务离读者认为理想的服务水平还有差距,并从网站资源与网站操作两方面探讨影响视障者访问网站的因素,同时列举出国外优秀公共图书馆网站范例。最后,针对国内公共图书馆网站信息无障碍的设计提出加强网站首页的营销功能等10项具体建议。 相似文献
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《The Reference Librarian》2013,54(20):205-221
A library's success depends in large part on communication it shares with its users. Formal theory of communication information can be useful in examining the process, which is central to library use. Communication models are presented which display graphically elements of the process. The places of the library and the librarian in the models are discussed. Also presented are the concept of information (particularly as it relates to libraries)and data on information output. The key to all discussion is the library-user exchange and the importance of effective communication to public service in libraries. 相似文献
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通过对美国纽约州公共图书馆和高校图书馆的调研,印证移动时代图书馆的传统服务模式正向移动化服务转移：①90%以上受访图书馆已可为移动设备提供服务;②一半以上图书馆网站优化后支持移动设备的服务项目可达6项甚至更多;③图书馆支持移动设备访问的主要范畴是目录访问和数字化内容,通过社交网络服务应用平台允许第三方应用程序接入已成为绝大多数图书馆提供移动服务的主流;④提供移动设备服务已列入图书馆规章或计划中。希望此次调研结果能给图书馆、网络技术部门以及信息系统专家和相关人士就图书馆移动服务的应用提供启示和参考。 相似文献
16.
K H Smith 《Medical reference services quarterly》2001,20(3):13-21
Health InfoNet of Jefferson County is a new collaborative consumer health information service of the Jefferson County public libraries and the UAB Lister Hill Library of the Health Sciences. Working with the input and cooperation of local voluntary health agencies, health care professionals and other health information providers, the intent is to improve the efficiency with which consumers might access such information while avoiding duplication of effort on the part of the information providers. Various considerations in InfoNet's mission include providing service not only to established library and Internet users, but also those on the other side of the "digital divide" as well as those with low literacy skills or English as a second language. The role of health care professionals in guiding their patients to the best consumer health information resources is emphasized. 相似文献
17.
《Government Information Quarterly》1988,5(2):155-167
This article focuses on the problems associated with providing access to local government information. The research on which it is based is from a 1986 survey conducted by the author of 265 public libraries in six library systems in northern Illinois, the largest comparative study of public library providers of local government information conducted to date. Fifty-five active providers of local government information (those that received requests for this information at least every two weeks) were identified: the findings are based on telephone and group interviews with key staff of those libraries. The article examines a variety of methods that might be used to increase access to local government information. It analyzes the nature of requests received and the types of responses given by these libraries. It examines the major problems associated with providing access to local government information and discusses the reasons given by librarians for providing access to local government information sources. The article concludes that a serious local government information gap exists and that librarians who seek to over-come it must articulate a role that addresses the serious barriers that must be overcome before a library can provide meaningful access to local government information. 相似文献
18.
美国电子信息时代的版权法、知识产权和图书馆 总被引：35，自引：0，他引：35
美国电子信息时代的版权法、知识产权和图书馆张沙丽ＡＢＳＴＲＡＣＴＩｎａｎｅｎｖｉｒｏｎｍｅｎｔｏｆｒａｐｉｄｇｒｏｗｉｎｇｏｆｄｉｇｉｔａｌｉｎｆｏｒｍａ－ｔｉｏｎｒｅｓｏｕｒｃｅｓａｎｄＩｎｔｅｒｎｅｔ,ｔｈｅｃｕｒｒｅｎｔｃｏｐｙｒｉｇｈｔｐｒｏ... 相似文献
19.
ABSTRACT This article explores the concept of service branding in the context of libraries and information organizations. We discuss community perceptions of library brand value from the librarian's perspectives in the context of public and academic libraries. Librarians’ thoughts and viewpoints in improving the community's library experience are also discussed. The findings highlight the importance of improving the library's visibility, creating appealing ambience, and developing a strategic branding plan in order to provide robust, compelling, and meaningful experiences for their community. 相似文献
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《Journal Of Access Services》2013,10(2):39-46
ABSTRACT Saint Leo University faculty provide instruction at SCE sites located on eight community college campuses and three military bases in the Florida region. This article will examine ways in which the Distance Learning/Reference (DL/Ref) librarian facilitates off-campus student access to both the university library's online and print resources and to library resources at nearby supporting, or “proximal,” libraries for students who are too far from the University Campus to use anything except the Ask-a-Librarian, 1–800 reference, and Interlibrary Loan services. These students must rely on proximal libraries, which include large public library systems, library consortia, community college libraries, and military base libraries, for access to print resources as well as Internet access to the university's online content. Providing library access services for such a large, disparate group requires the additional combined efforts of administrators, other faculty librarians, and supporting libraries. 相似文献