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1.
This article is a companion to “The Role of Public Libraries in Community Building,” which appeared in Public Library Quarterly 30, no. 3. That article explored five facets of public libraries as agencies of community building: (1) how libraries serve as a conduit to access information and to learn, (2) how libraries encourage social inclusion and equity, (3) how libraries foster civic engagement, (4) how libraries create a bridge to resources and community involvement, and (5) how libraries promote economic vitality within the community. The goal of this article is to provide concrete examples of library community building. The focus here, therefore, is on the specific strategies that libraries employed to create and operate library programs that effectively built a library community.  相似文献   

2.
拓展社区服务是社会对公共图书馆提出的新要求。以无锡市图书馆为例,探讨了公共图书馆拓展社区服务的重要意义.并对拓展社区服务面临的问题,提出了相应的可行性对策。  相似文献   

3.
ABSTRACT

Small business owners and entrepreneurs have the potential to be a large user group for public libraries and are in need of many of the library's resources and services. One opportunity that can be used to reach this audience is by offering specialized library programming. In this article, the author describes a small business lecture series that was launched at the St. Louis County Library in 2012, including how this opportunity was identified, the process for developing the programming, creating a community partnership, marketing and evaluating the series, and other benefits that have arisen from the library's new initiative.  相似文献   

4.
This article presents a case study of a marketing audit of the Lee County Library System, a rural public library system located in southwest Georgia. Marketing audits are an underutilized but needed tool for public libraries. In this audit, the library system’s mission, goals, environments, community and employee demographics, and a strengths/weakness/opportunities/threats (SWOT) analysis were evaluated, resulting in several recommendations. These recommendations include a new mission statement, regular SWOT analyses, and potential market segments for targeted library services. Through this case study, the complexities, challenges, and opportunities unique to rural public libraries can be understood.  相似文献   

5.
This paper describes automated systems and processes at various British libraries, including two public libraries, Oxfordshire County Central Library and Henley County Library; two academic libraries, Bristol University Library and the Bodleian Library, Oxford; a special library, the Rutherford Laboratory Library; a special library department of Oxford University, the Forestry Library; and Britain's National Library. The author observed automated processes and interviewed librarians and systems technicians at these libraries during the Oxford/Oklahoma Library Seminar, "Libraries and Librarianship in England," held in Oxford from May 23-June 11, 1982.  相似文献   

6.
构建公共图书馆服务体系促进和谐社会发展   总被引:17,自引:0,他引:17  
从佛山市图书馆实践阐述了图书馆服务体系是公共文化服务体系的重要组成部分,公共图书馆应利用自身的优势,投身到公共文化服务体系建设中去。  相似文献   

7.
ABSTRACT

Public libraries today are gingerly stepping into the emerging philosophy among successful businesses around the world: customer experience. Libraries are hiring staff with “customer experience” in their title, others are curious and want to learn more. Most of the resources currently available to libraries hoping to get started take a corporate approach particularly as it impacts financial success. The bottom line is that all of us are in the customer experience business, whether we know it or not. It goes to the heart of everything we do – how staff interact with the public and each other, the value libraries provide to a community, even the cleanliness of the restrooms. Additionally, many of those companies that library users experience in their daily lives – health care, insurance, retail – have already jumped on the customer experience bandwagon, overall raising the public’s expectation of what they should experience in libraries. How and where to start? How does a library build a road map to develop a customer experience philosophy and culture, which staff will embrace and support? When building a new library how do you design that building using a customer experience lens? Columbus Metropolitan Library has spent the last 5 years mapping out a customer experience practice, which includes staff training, journey mapping, customer insights, customer engagement training, and library design.  相似文献   

8.
通过对图书馆发展统计数据的实证分析,发现当前金字塔型的公共图书馆体制存在若干问题与弊端。结合现实国情和国际先进经验,应采取一系列体制改革措施,包括在各地区设立国家图书馆的贮藏中心,省级图书馆的公众服务职能剥离到市级图书馆,与国家图书馆一起组建政府图书馆系统;公共图书馆则由市级图书馆辐射社区图书馆和县级图书馆辐射农村图书馆的网络构成。  相似文献   

9.
目前我国公共图书馆的设施总量、建筑面积总量和馆藏纸质图书总量三项基础性指标已居世界第一,一所设施平均覆盖人数和电子资源总量两项基础性指标已步入世界先进水平。与英、美、日、韩等国相比,目前我国存在短板,一是基层、农村公共图书馆质量水平低,二是基础资源人均拥有量低,三是体现服务效能的指标差距明显。英、美、日、韩等国公共图书馆步入世界先进水平的历程显示出一些基本规律:公共图书馆事业快速发展有赖于经济快速发展奠定坚实基础,公共图书馆整体跃升到世界先进水平一般经历10—20年,公共图书馆立法是推动事业快速发展的强大动力,加强基层、乡村公共图书馆建设是普遍重视的任务。我国公共图书馆迈向世界一流的重点举措包括:一是建设世界一流卓越公共图书馆群,打造100家主要共性指标处于世界领先水平、中国特色鲜明的标志性公共图书馆,拓展和深化"图书馆之城"建设;二是实施公共图书馆"强县馆"计划,主要包括县级公共图书馆资源保障和服务效能倍增"三步走"计划、县级公共图书馆数字服务能力提升计划;三是实施乡村公共阅读空间提质增效行动,推动农家书屋与县级图书馆总分馆体系融合发展,公共阅读广泛嵌入乡村文旅设施,新型公共阅读空间向乡村延伸。世界一流公共图书馆体系的中国特色主要表现在:公共图书馆事业纳入公共文化服务体系建设总体战略;满足人民文化需求和增强人民精神力量相统一;政府强有力主导公共图书馆体系建设;区域协作、对口帮扶,全国一盘棋促进公共图书馆均衡协同发展。  相似文献   

10.
While the topic of community engagement in public libraries has been researched in urban public library systems, little research explores community engagement in rural library systems. The Canadian province of Nova Scotia is largely rural and sparsely populated, with a dwindling and aging rural population. This report examines how community engagement can connect Nova Scotia’s rural public libraries with their communities. Librarians from eight predominantly rural library systems across the province were interviewed regarding the community engagement practices currently being used within their libraries and how their patrons (particularly youth) were reacting and responding to these practices. This article synthesizes the information derived from these interviews and provides a summary of the community engagement efforts being made throughout Nova Scotia. This study ultimately determines that while librarians in rural communities face a number of challenges when attempting to implement community engagement (e.g., small budgets and low staffing numbers), they remain extremely passionate about the topic and dedicated to serving their communities in the most meaningful and relevant way possible.  相似文献   

11.
公共图书馆延伸服务实践与展望   总被引:6,自引:0,他引:6  
目前我国公共图书馆延伸服务方式主要包括乡镇社区图书馆服务、流动图书馆和自助图书馆等。广东流动图书馆、深圳图书馆之城等11个公共图书馆延伸服务的实践探索已经取得了显著的成效,通过与先进信息技术的完美结合,公共图书馆延伸服务正向自助图书馆、手机图书馆以及电子阅读器等趋势发展。  相似文献   

12.
The focus of this paper is on an understanding of social exclusion/inclusion: the concept and how a specific public library service, namely the City of Swan Public Library service, has responded to this social issue. The terms social inclusion/exclusion are explored and clarified from an international, Western Australian State Government, and public library perspective. This is followed by a brief overview of Western Australia as an Australian state, and how public libraries operate based on a partnership with the State Library of Western Australia and Local Government. The City of Swan Public Libraries are described in some depth and also portrayed in their local setting namely the City of Swan, a city of extensive growth that offers a unique environment of both rural and urban areas. The concept of social inclusion is then applied to the City of Swan Public Library service and how the library service addresses social inclusion within its physical environment, policies, operations, future planning, programmes and services. This includes the results of a Library Non-user Survey that was conducted in 2001. The aims of this survey were to: ascertain why non-users within the City of Swan do not make use of the library facilities; explore why past members were not using the library services; examine the effectiveness of library promotions; and investigate the access to and usage of the Internet. The paper concludes with a list of the potential social conditions of which public libraries need to be aware in their strategic planning activities so that community members are not excluded from participating and accessing the public library service.  相似文献   

13.
广州公共图书馆事业的新篇章   总被引:2,自引:0,他引:2  
从图书馆服务、图书馆立法、社区图书馆、全民阅读活动、公益讲座、专业人员培训、新馆建设等方面阐述了广州地区公共图书馆事业的迅速发展。  相似文献   

14.
Book Reviews     
This article is a presentation and analysis of the 2012 budget narrative of the King County (Washington) Library System, the winner of LJ/Cengage's 2011 Library of the Year Award. The author's narrative analyzes both the language and character of this important budget document, demonstrating its place in the appropriate library function of building its relationship with its various constituencies.  相似文献   

15.
为进一步发挥社区图书馆在公共文化服务体系中的作用,通过对社区读者阅读行为及需求调研,实地走访馆店融合发展案例,提出社区图书馆进行文化性转型打造文化品牌、引店入馆提供多元服务,打造社区公共文化新形态等发展策略。  相似文献   

16.
[目的/意义] 针对均等化视角下中美社区图书馆阅读推广实践的差异进行比较分析,旨在中美社区图书馆相互借鉴的基础上,提高社区图书馆的服务水平和质量。[方法/过程] 以中国宁波市社区图书馆、美国密尔沃基市社区图书馆为例,利用个案分析和对比分析的方法比较中美社区图书馆开展的阅读推广均等化实践。[结果/结论] 通过对社区图书馆服务的供给均等、过程均等和消费均等的对比与分析,得出均衡资源配置、实现阅读推广供给均等化,创新文化活动形式与内容、实现阅读推广过程均等化,尊重读者自由选择权利、实现阅读推广消费均等化,依托文化特色、宣传社区图书馆均等化服务以及构建城市社区公共文化服务平台,共建、共享社会文明新成果的启示。  相似文献   

17.
美国公共图书馆社区信息服务的发展及其启示   总被引:18,自引:5,他引:13  
文章首先介绍了美国公共图书馆社区信息服务的产生与发展,其次说明社区信息服务在美国社区建设过程中所起到的作用,最后指出美国公共图书馆社区信息服务的发展给我国图书馆界的启示。作者认为,社区信息服务是我国公共图书馆向信息化发展的关键,而公共图书馆在开展社区信息服务的过程中应注重合作伙伴关系的建立、充分利用现有的信息技术,并注意服务的推广和用户的培训。  相似文献   

18.
Although young leaders and entrepreneurs have become prevalent in the business and technology industries, academic libraries remain much more traditional. Library administrator job advertisements often require seven to ten years of library experience in progressively responsible roles as well as supervisory experience. This article shares the experiences of an early-career community college library administrator working with different generations, provides suggestions to become a manager through intentional leadership, and explores how managers learn to lead. Additionally, the author encourages community colleges to consider younger and/or newer librarians that bring a different perspective to addressing the critical issues facing community college libraries today.  相似文献   

19.
Public libraries in Kenya were established with the aim of providing information services to the general public. The Kenya National Library Service (KNLS) is responsible for providing services through its library network across the country. In the past, to combat illiteracy, the library launched various initiatives, including mobile services and community libraries. The public libraries are in a transition period of moving from paper library services to incorporate modern digital technologies for information access. This article addresses the progress from predigital to the present, examining difficulties and challenges faced in adopting new technologies in the modern information age.  相似文献   

20.
社区图书馆建设在公共文化服务体系中占据不可替代的地位。公共文化服务体系中的社区图书馆建设存在缺乏完善的理论指导、发展不平衡、不能有效融入公共文化服务体系等问题。加强公共文化服务体系中社区图书馆建设,就应加强社区图书馆的理论建设、重视对社区图书馆建设的调研、完善社区图书馆的建设模式、增强社区图书馆自我发展能力、提高社区图书馆的公共文化服务水平,以及加强同其它公共文化服务子系统的联系。  相似文献   

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