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James Lowry 《档案与原稿》2013,41(1):23-32
James Lowry is the Deputy Director of the International Records Management Trust (IRMT). He was the lead researcher on the Aligning Records Management with ICT/e-Government and Freedom of Information in East Africa project, conducted by the IRMT from 2009 to 2011, with funding from the International Development Research Centre. Freedom of Information (FOI) regimes can only be effective if government records are managed well. This article sets out the findings of research conducted in Kenya, Uganda and Tanzania to establish the level of alignment between those governments’ FOI aspirations and their records management readiness for FOI. The article sets out a high-level regulatory framework for the effective management of government records in the ICT/e-government and FOI environments to highlight areas that could be addressed, in order to prepare for FOI in the three countries. 相似文献
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The UK Parliament passed the Freedom of Information Act (FOIA) in November 2000 after 3 years of government White Papers, consultation papers, and various Bills. The author served as special adviser to the House of Commons Select Committee on Public Administration which oversaw the Government proposals for legislation and the progress of the Bill into the House of Commons. The FOIA introduced pro-active publication of information via Publication Schemes, which were introduced on a staggered basis across the public sector and on January 1, 2005, rights of individual access were granted to individuals. The Act covers well over 100,000 public authorities in the UK and includes both Houses of Parliament. There is a power to add private bodies to the Act's coverage. The Act covers UK, English, Welsh, and Northern Irish public authorities. Scotland has its own FOIA which was enacted by the Scottish Parliament in 2002. The paper will examine the operation of the UK legislation and the role of the Information Commissioner and the Information Tribunal which deal with complaints of refusal and appeals respectively. The jurisprudence has been voluminous and now the English courts are beginning to hear appeals from the tribunal. The article will examine the major trends of the legislation and the problems presented by the legislation. The Government has already issued vetoes under the Act overriding the Commissioner's decision to grant access to the Cabinet papers relating to the Cabinet discussion on entering into war with Iraq and then on devolution of power to Scotland, Northern Ireland, and Wales. The decisions to open up the files on MPs expenses have caused one of the major constitutional crises in the UK in the last 75 years. As well as examining the way the Act has been interpreted, the author will essay some preliminary analyses of the impact of the Act on the realization of government objectives in passing the Act. The FOIA does sit alongside other legislation allowing access to personal files and access to environmental information and the whole information debate is set in the context of heightened sensitivity and secrecy in time of the war on terror and the state's increasing capacity to demand, store, and share information. The UK experience of the information debate will be examined. 相似文献
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Customer relationship management (CRM) is seen as a key element in delivering citizen-centric public services in the UK. However, CRM originated in the private sector as a technology to support customer acquisition, retention and extension (cross-selling). The appropriateness of this technology to organizations striving to meet complex goals such as improving the quality of life for vulnerable people is open to question. This paper uses the results of recent UK electronic government CRM programs to show that the focus for many local authorities has so far been systems integration, CRM-enabling call centers and the provision of routine transactions online. More advanced authorities are planning to use CRM to help them understand their citizens better. But more can be done. To this end, the paper proposes an alternative model of CRM progress which moves beyond transactions and customer insight and encourages citizens to co-produce the public services they consume. 相似文献
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Lotte E. Feinberg 《Government Information Quarterly》2004,21(4):439-460
Access to government records is increasingly shifting to a nether world-governed neither by the FOIA and the Privacy Act, nor by an executive order on classification. Instead, new categories of records, labeled “sensitive but unclassified,” “for official use only,” or “critical infrastructure information,” are being created in a variety of agencies, and are governed by agency regulations. Statutory authority is found in a number of separate laws, such as the Homeland Security Act and the Aviation and Transportation Security Act. These categories can be assigned by agency officials, contractors, or those in the private sector who originated the records; many records categorized this way are not subject to appeal or review by agencies or the courts, or to any automatic “declassification” process that has applied to documents withheld under the FOIA or subject to classification. Trends toward increased secrecy at all levels of government have become sufficiently alarming that individuals across the political spectrum have begun to speak out, and members of the access community (e.g., newspaper editors and public interest groups) have formed coalitions to focus debate on the need to rethink the balance of access with privacy and records protection, and to lobby actively for reinstatement of principles of access that have governed records policy for the past 35 years. 相似文献
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How well has the UK FOI Act worked in practice now that it has been in force for 4 years? This article discusses how to measure the performance of FOI regimes. It presents the evidence on the performance of FOI in the UK measured against comparative data from Australia, New Zealand, Canada, and Ireland, countries with access to information legislation and similar political systems. On a range of measures, the UK Act is found to have performed reasonably well, but it also suffers from problems common to all FOI regimes. The article concludes with some observations on what makes for a successful FOI regime, and how to measure it. 相似文献
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《Government Information Quarterly》2020,37(1):101417
FOIA Libraries are the repositories for many documents released under the FOIA1 (Freedom of Information Act), i.e., “responsive documents,” by federal agencies and their sub agencies. Awareness of search terminology for FOIA Libraries or electronic reading rooms can assist the public and researchers to locate publicly available government information, including responsive documents. Responsive documents are the responses to FOIA requests that can be posted (in full or with redactions) by federal agencies. FOIA responses may not be easily findable by major web search engines. The goal of this article is to educate readers about government and non-government FOIA resources and declassified document repositories for discovery. It is important for researchers, journalists and citizens to use “FOIA Libraries,” “Electronic Reading Room,” or “FOIA tag” to search for documents concerning government activities and operations that are released under the FOIA on the web. In addition to aiding in the research process, access to responsive documents information furthers democratic goals of transparency and supports findability of government information by the public. 相似文献
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公共图书馆经费保障机制研究 总被引：7，自引：2，他引：5
我国日前已建立的公共图书馆经费保障机制包括:政策保障、评估保障、项目保障,以及地方法规和规章保障.但我国公共图书馆的经费保障仍然存在问题,主要表现在:政策没有完全落实,财政投入不足;经费结构不合理,基本服务经费无法保障.为保障我国公共图书馆事业持续健康发展,今后应建立起基本服务经费和项目经费相结合的公共图书馆经费保障机制,建立与公共图书馆的公益性相适应的公共图书馆经费结构,为公共图书馆经费保障机制提供法律保障. 相似文献
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维护公众阅读权是公共图书馆的核心职能之一。《中华人民共和国政府信息公开条例》的颁布和实施,使公共图书馆成为公众获取政府信息的重要平台。由于图书馆界对政府信息公开服务认识不到位,公共图书馆开展政府信息公开服务还存在一些问题。以山东省部分公共图书馆为例,对其政府信息公开服务的现状进行调查,提出深化公共图书馆政府信息公开服务的措施。 相似文献
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《Government Information Quarterly》2023,40(3):101833
Despite the exponential growth in the popularity of artificial intelligence (AI), our knowledge on the public perception of AI, especially in the context of local government services, is still limited. To bridge this gap, this study aims to provide empirical evidence and insights into public perceptions concerning the use of AI in local government services. Our methodological approach involves collecting data via an online survey from the residents of three major Australian cities—i.e., Sydney, Melbourne, Brisbane—and Hong Kong (n = 850), and performing statistical analyses. We found that: (a) Ease of using AI is significantly and positively influenced by attitude towards AI; (b) Attitude towards AI significantly and positively influences perceived usefulness of AI in local government services; (c) AI is seen useful in resource management and to improve delivery of service, reduction of cost to provide urban-service, improvement of public safety, and monitoring the effectiveness of strategies to manage environmental crisis, and; (d) AI is more positively perceived by Australians in comparison to Hong Kongers, indicating the impact of contextual and cultural differences. The research findings inform local government authorities—e.g., urban policymakers, managers, and planners—on their AI policy, planning and implementation decisions. 相似文献
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现代文件管理理论和人民主权学说是政府信息公共获取行政问责的理论基础。建设透明政府、责任政府、法治政府,提高政府执政力与公信力,保证社会公众的知情权、参与权、表达权和监督权,要求推行并强化政府信息公共获取的行政问责。同时,现行的法律制度保障、丰富的实践经验及广泛的社会公众基础使得政府信息公共获取行政问责成为可能。 相似文献
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The continued use of social media by governments requires that the resultant records, currently termed liquid communication, be governed for accountability purposes. However, some governments worldwide and many in Africa do not have information governance policies to ensure accountability for social media generated records. Therefore, this study examines the roles and responsibilities for the governance of liquid communication generated through social media use by the Botswana government. The study adopts a qualitative approach to collect data from purposively selected participants. This study reveals that public relations officers administered the Botswana government’s social media pages. Furthermore, the Botswana National Archives and Records Services was not involved in the country’s liquid communication governance. Therefore, the study recommends a cross-functional approach to the governance of liquid communication in Botswana. All stakeholders' roles and responsibilities in government information management should be clearly spelled out and documented, which is currently not the case.
相似文献13.
《Government Information Quarterly》2022,39(2):101677
A substantial amount of freedom of information research exists, though a majority is focused on U.S. laws' outcomes and FOI's shortcomings. But little is known about who makes requests and why requests are made in the United States. The exploratory study addresses these gaps via a nationally representative survey across key demographic variables of 1116 U.S. residents. Analysis found advanced education to be a strong, positive predictor of FOI familiarity and request submission. Malegender and a belief that FOI improves government accountability were also found to be significant predictors of FOI knowledge and use. The survey sampled U.S. residents, but the results may have international application and suggest continued research on who uses FOI laws and why. 相似文献
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《Government Information Quarterly》2014,31(4):513-525
In a comparative national study addressing the fiscal domain, we explored relationships between socio-cultural, political, economic, and government conditions and concepts critical to open government, defined as (a) budget transparency (b) participation in budget processes, and (c) accountability information. We found that democracy, human capital, and budget document disclosures are consistently related to transparency, accountability, and the involvement of the Supreme Audit Authority with the public. E-participation and commitment to the Open Government Partnership are each related to particular measures of transparency and accountability. Gross domestic product was negatively related to particular measures of transparency and accountability. Only democracy was related to public participation in budget discussions with the executive, and that was a minimal effect. 相似文献
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This paper demonstrates the divergent requestor privacy policies of professional librarians and the administration of the Freedom of Information Act (FOIA), and urges the federal government to adhere to librarian ethics in order to protect FOIA requestors. Section 1 of the paper provides information about the origins and purpose of the FOIA. Section 2 offers an overview of the philosophical and historical origins of library patron privacy ethics, discussing both the ethical basis for patron privacy and actual instances where library records have been sought for government surveillance of private citizens. Section 3 describes the state library laws that protect library requestors, as well as federal laws that protect non-FOIA requestor privacy rights, including the Video Privacy Protection Act (VPPA), which protects video rental records. Section 4 of the paper warns that, in the digital era, it is more important than ever to safeguard personal information like that contained in FOIA requests to prevent the stifling of information seeking activities in the United States. By modifying laws tomeet the needs of the “information age,” the United States government can embrace and utilize the ethical standards that are at the foundation of librarianship, and protect the principle that information should be free and available to the American populace. 相似文献
16.
Ida Lindgren Christian Østergaard Madsen Sara Hofmann Ulf Melin 《Government Information Quarterly》2019,36(3):427-436
This paper contributes to e-government research by presenting a review and discussion on how digitalization of public services has affected the interaction between citizens and government. We argue for a conceptualization and critical reflection on the nature of the underlying interaction between citizens and public officials - the public encounter - that digital public services are developed to support. We apply a qualitative and hermeneutic approach and illustrate that digital public services change public encounters concerning when, where, and how interactions occur, what each actor does, and the skills required of them. By relating these changes to emerging digital technologies (e.g. data mining, machine learning, sensor technology, and service automation), we illustrate that while these new technologies carry the potential to further digitalize service provision and fulfill the democratic goals of digital government, authorities can apply the same technology to restrict, control, and surveil citizens. Based on a critical discussion on what digitalization might entail for society, we identify problem areas arising from this development and propose a research agenda for understanding this phenomenon further. We raise questions and ethical concerns regarding accountability and reskilling of citizens and public officials as public service provision becomes citizen self-service. 相似文献
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公共图书馆是公益性的社会文化服务机构,有着义不容辞的信息服务的社会责任。在即将实施的《中华人民共和国政府信息公开条例》中,明确了公共图书馆是政府信息公开主要服务场所之一。文章论述了公共图书馆在政府信息公开服务中的作用及应承担的社会责任,提出了公共图书馆在政府信息公开中应采取的措施。 相似文献
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利用图书馆网站和文献调研方法,调查分析我国省级公共图书馆、副省级城市公共图书馆政府信息公开服务现状。针对存在的问题,提出解决对策,以便更好地发挥公共图书馆在政府信息服务方面的作用。 相似文献
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