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1.
ABSTRACT

It has been established that much of the assistance provided to library patrons at reference desks does not require the knowledge and expertise of a professional librarian. Is the same thing true of the telephone calls received at reference desks in academic libraries? This article reports the results of one academic librarian's reference desk transaction log analysis which focuses on the categories of assistance provided to patrons who called the library's reference desk.  相似文献   

2.
ABSTRACT

This article focuses on the design of library services to best meet the information needs of U.S. college students studying abroad. The authors begin by developing a possible theoretical model, first to explain the needs and information-seeking behavior of U.S. students abroad, and second to utilize this framework to design library services. The empirical grounding of the paper consists of research conducted by a Pennsylvania State University librarian at four study-abroad sites in Rome and Bologna, and the work of two librarians at colleges with high student participation in foreign study programs. In regard to the latter, the authors will discuss the way in which Dickinson College began a new program of library services to study abroad students, and present a Goucher College librarian's experience as a collaborative participant in a study-abroad program.  相似文献   

3.
Background:One-shot library sessions have numerous drawbacks; most notably, they rarely have a long-term impact on students’ research behavior or skill sets. Library literature notes that when students interact with an embedded librarian, their skills improve. While close partnerships with subject faculty are important, librarians must also assess students’ skill sets to determine the impact of these teaching efforts.Case presentation:During the course, the embedded librarian used various activities and assignments to teach information-seeking skills, with the expected outcome of increased skill sets. This IRB-approved research project focused on measuring and assessing students’ information-seeking abilities before and after interacting with the embedded nursing librarian. Changes in students’ information fluency skills were measured using pre- and post-tests.Conclusions:The study results provide evidence of the benefits of the embedded librarianship model. Continued measurement of students’ skills acquisition is important to enable librarians and library administrators to show the positive impacts the library has on student learning and success.  相似文献   

4.
Background:Game-based learning is a successful strategy for teaching various concepts to students, from general orientations to more in-depth material. Pharmacy students in a first-year lab course were introduced to library and drug information resources through a lecture-style class in their first week of school, which was ineffective in terms of engagement. To combat this issue, the pharmacy liaison librarian advocated for moving this class session later in the semester and proposed a game-based activity to replace the lecture.Case Presentation:“The Amazing Race: Drug Information Edition” was inspired by a well-known TV competition that involves completing several stages (called “legs”) of challenges to finish the race. The librarian developed questions designed to make students use various parts of the library website as well as two drug information databases. Students competed in teams, and the first three teams to complete the race were awarded small prizes. The race was first implemented in 2018, and modifications were made to the 2019 iteration based on student feedback.Conclusions:Despite several challenges, the race was well received by both the students and the course instructors and increased engagement with introductory library and drug information material. The activity has enhanced the librarian''s relationship and collaboration with the course faculty and made a positive impression on the students.  相似文献   

5.
Summary

A librarian's duty to avoid the unauthorized practice of law limits what reference services can be provided. Traditional approaches to reference services are being influenced by new initiatives in delivering legal services and information. Pro se patrons and the reference librarians who serve them benefit from the web-based resources, authorized non-lawyer assistance programs, and other innovative programs now available. Identifying new resources and using them effectively should enable a librarian to provide excellent reference service while avoiding the unauthorized practice of law.  相似文献   

6.
ABSTRACT

How do academic library users search for scholarly information? While there are many possible ways, research from several scholarly fields offers a useful perspective; studies from social psychology, economics, and library and information science suggest that users will often favor “low-effort” information-seeking approaches. Though many academic librarians undoubtedly advocate efficient information-seeking strategies, we argue that development of a more systematic and coordinated low-effort approach would be beneficial. Accordingly, this article offers an organized “toolkit” of low-effort information-seeking strategies suitable for self-use by library patrons or inclusion in library instruction programs.  相似文献   

7.
ABSTRACT

The Military Installation Voluntary Education Review (MIVER) assesses the quality of selected on-base higher education programs and assists in the improvement of such programs through recommendations to the institutions and the military services. This poster relates the experience of one librarian's participation in such a review of the master's degree program in adult education offered by Kansas State University at Ft. Leavenworth. Topics covered include: the librarian's role in preparing the self-study document; steps taken to gather information; collaboration with responsible administrators/faculty members; pre-visit telephone interview with a site inspector; attending the actual site visit; and recommendations from the site team. Shared highlights and benefits specific to this librarian's experience include: developing a better working relationship with the teaching faculty; implementing a new method of reaching the students; gaining new knowledge of library services needed by this particular group of distance students; exploring opportunities for further activities; and reviewing outcomes and commendations received from the MIVER team.  相似文献   

8.
ABSTRACT

Librarians, as service providers, are always looking for innovative ways of using technology for designing and improving information systems that allow teaching and building of information literacy skills. Online learning and teaching tools offer teacher librarians undreamed of opportunities to enhance face-to-face information literacy instruction. This paper describes the librarian's research, discoveries, and experience with using WebCT Campus Edition and Vista, ePortfolios, and Wikis to deliver online information literacy instruction as part of fully-online, Web-enhanced, or hybrid courses. Models of librarian/faculty partnership and collaboration are also illustrated.  相似文献   

9.
《The Reference Librarian》2013,54(73):243-252
Abstract

This article identifies and discusses the particular information needs of the growing community of remote users of academic libraries. In addressing the practical considerations of providing reference assistance to this group, the authors concentrate on telephone and e-mail reference, the use of video technology and the World Wide Web. The article also discusses the importance of having a dedicated distance education librarian to ensure that the needs of remote library users are given high priority.  相似文献   

10.
Embedded librarian models can assume different forms and levels, depending on patron needs and a library’s choice of delivery services. An academic health sciences library decided to enhance its service delivery model by integrating a librarian into the College of Pharmacy, approximately 250?miles away from the main library. This article describes the embedded librarian’s first-year experience, challenges, and opportunities working as a library faculty in the college. The comparison of one-year recorded statistics on preembedded and postembedded activities demonstrated the effectiveness and impact of such an embedded librarian model.  相似文献   

11.
Abstract

“To make significant contributions at appropriate points in the research process, information specialists must be positioned for proactive service to their users” (Von Seggem p. 101). At the National Center for Manufacturing Sciences Manufacturing Information Resource Center, information specialists are part of their customer' s team and contribute valuable expertise, information, and skills. The synergy of this relationship will be illustrated by describing three projects where these knowledge workers collaborated with their customers. From this experience, these information professionals share recommendations for fostering the customer librarian partnership. In conclusion, the synergistic practices described are related to literature on the topic of librarian customer teamwork.  相似文献   

12.
ABSTRACT

Five years ago the Association of College and Research Libraries published “The Value of Academic Libraries” report, spurring academic libraries to action concerning assessment. Communicating library value is especially important when reaching distance learning populations outside the walls of the library. By employing marketing and branding strategies combined with the library's inherent characteristic of compassionate service, the library can use its powers for good to communicate value and gain advocacy for the library. This article discusses one distance learning librarian's experience building campus partnerships by assessing library services, and using assessment to build advocacy for the library within the institutional distance learning community.  相似文献   

13.
《The Reference Librarian》2013,54(38):183-190
The academic reference librarian needs to know what the college faculty expect from their library. These needs seem often to be idiosyncratic if they do not fit the librarian's conception of the generalized user, but these needs must be identified and met in order to serve the faculty appropriately. Librarians need to be as aware of information acquisition patterns as they are of information sources.  相似文献   

14.
《The Reference Librarian》2013,54(20):89-103
This paper explores the role of the reference librarian in an interdisciplinary field bridging scholarly and policy information, and in a library that serves the public, academic, business and policy communities. After considering the nature of women's studies and policy studies, the author reviews recent literature on the changing role of the librarian in providing specialized research and reference services, finding the emergence of a proactive, client-centered, multifunction model. Through an examination of the diverse activities in women's policy issues in Washington DC, the author shows the ability of the librarian to merge reference service, research consultation, outreach, collection development, and bibliographic instruction. In monitoring the field within and outside the library, the librarian becomes established as an independent authority and can offer well-informed service to policymakers, analysts, students, the media and political groups. The paper summarizes the benefits and problems for the librarian and the patrons in this individual approach to public service.  相似文献   

15.
Abstract

An external user and an academic business reference librarian collaborated to identify useful Internet resources for members of the Association of School Business Officials (ASBO). The patron provided computer skills and knowledge of the information needs of school business officials. The librarian provided knowledge of resources and access to the Internet. This service commitment to an “outsider” who was not part of the primary user population directly improved the librarian' s working relationships with her primary user population and improved her ability to serve her professional association. She also gained understanding of the information needs and changing role of school business officials. This paper describes the collaborative effort and the results, and focuses on the development process used to create an Internet site.  相似文献   

16.
《图书馆管理杂志》2013,53(3-4):477-487
Abstract

This paper investigates the integration of library resources, library instruction and services into the design of online courses. While many libraries embrace the ACRL guidelines for library support of distance learners, many of the Web-based resources we develop still depend upon students seeking them out. Distance learning librarian collaboration with teaching faculty and instructional designers at Regis University resulted in a proactive method of library resource delivery applicable in multiple online scenarios.  相似文献   

17.
The circuit rider librarian concept is discussed. The implementation and growth of the circuit librarian programs serving mral hospitals in New York and Pennsylvania are reported. The circuit rider librarian's schedule and functions are discussed, including time spent on the road and at Ihe resource library, reference services and other library services. Financing, budgeting, and personal contact are stressed. Detailed reference statistics are provided to illustrate the growth of library services; statistics are also analyzed by requester category. Future directions, potential, and recommendations are given for the creation of circuit library programs.  相似文献   

18.
ABSTRACT

This article explores the concept of service branding in the context of libraries and information organizations. We discuss community perceptions of library brand value from the librarian's perspectives in the context of public and academic libraries. Librarians’ thoughts and viewpoints in improving the community's library experience are also discussed. The findings highlight the importance of improving the library's visibility, creating appealing ambience, and developing a strategic branding plan in order to provide robust, compelling, and meaningful experiences for their community.  相似文献   

19.
Between 1996 and 2001, the Health Science Center Libraries and Department of Zoology at the University of Florida partnered to provide a cohesive and comprehensive learning experience to undergraduate students in PCB3063, “Genetics.” During one semester each year, a librarian worked with up to 120 undergraduates, providing bibliographic and database instruction in the tools that practicing geneticists use (MEDLINE, GenBank, BLAST, etc.). Students learned to evaluate and synthesize the information that they retrieved, coupling it with information provided in classroom lectures, thus resulting in well-researched short papers on an assigned genetics topic. Exit surveys of students indicated that the majority found the library sessions and librarian''s instruction to be useful. Responses also indicated that the project facilitated increased understanding of genetics concepts and appreciation for the scientific research process and the relevance of genetics to the real world. The library benefited from this partnership on a variety of fronts, including the development of skilled library users, pretrained future clientele, and increased visibility among campus research laboratories. The course and associated information instruction and assigned projects can be considered models for course-integrated instruction and the role of medical libraries in undergraduate education.  相似文献   

20.
This article describes one librarian's experiences with creating, promoting, and assessing online library tutorials. Tutorials were designed to provide on-demand and accessible library instruction to nursing students at Michigan State University. Topics for tutorials were chosen based on the librarian's liaison experiences and suggestions from nursing faculty. The tutorials were created using Camtasia and required the application of several tools and techniques. Tutorials were promoted through Web pages, the ANGEL course management system, blog posts, librarian interactions, e-mails, and more. In order to assess the tutorials' perceived effectiveness, feedback was gathered using a short survey. Future plans for the nursing tutorials project are also discussed.  相似文献   

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