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1.
Leslie R. Morris 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(1):3-6
ABSTRACT The Interlending Section, University Library System, Chinese University of Hong Kong provides centralized, charging back interlibrary loan services. Overseas document delivery vendors are essential to the Interlending Section in satisfying the information needs of its users. Based on nine considerations, the Interlending Section seriously and carefully selects a few overseas document delivery vendors that are able to satisfy nearly 90% of photocopy requests in 14 days. Such performance matches that of the local sources. The considerations used by the Interlending Section are cost and pricing structure, response and efficiency, fill rate, specialty, in-house collection, royalty arrangement, charges other than document cost and royalty, method of payment, and means of request transmission. 相似文献
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《图书馆管理杂志》2013,53(1-2):409-424
Abstract Reaccreditation offers academic libraries concerned about improving library services to distance students with an important opportunity to obtain support from their academic institutions. Nova Southeastern University (NSU) Libraries provides a case study of how one library has used the reaccreditation process to increase both the administration's cooperation and funding for document delivery, online resources, bibliographic instruction, and local library resources to distance students. 相似文献
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《The Reference Librarian》2013,54(63):73-81
Summary Academic libraries traditionally provide document delivery services to the campus-based community. Academic fee-based information services accept document requests from corporate, industrial, and professional clients who are willing to pay for a value-added service that includes rush handling, delivery to a third party, or locating an item with a vague citation. The Purdue University Libraries' Technical Information Service (TIS) has grown into a successful venture by developing staff with specialized skills to identify, locate, obtain, and distribute increasingly difficult document orders with short turnaround times. There are advantages to the parent academic library, especially the Interlibrary Loan (ILL) unit, in having a fee-based service to which time-consuming, unusual or expensive requests can be referred. With the potential to increase these advantages comes the need to define clearly the respective roles of these units. 相似文献
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ABSTRACT From Jan.-April 1996, the University of Evansville Libraries compared the EBSCODOC and CARL UNCOVER document delivery services in the context of fulfilling article requests that were not completed using the OCLC/ILL subsystem as well as in providing “rush” service. Both services had comparative strengths and weaknesses. EBSCODOC's strength was its comprehensiveness; its weakness was speed of delivery. CARL UNCOVER's strength was the speed and reliability of delivery; its weakness was a 41% rate of fulfillment. Recommendations include further testing of full-text document suppliers in order to identify the best service or services to completely meet the needs of academic libraries. 相似文献
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《Journal Of Access Services》2013,10(1):119-150
Abstract A growing yet unresolved problem in access services today is controlling user access to resources in a networked environment. This paper describes the history of network authentication, explores the issues involved in selecting an authentication method, discusses the benefits and drawbacks of the various methods, identifies efforts by some integrated library services vendors and academic institutions to address this problem, and makes recommendations for selecting an authentication scheme for a college library. The discussions are based in part upon the results of a survey conducted with California community college libraries, various integrated library system vendors, and online resource companies. Technical terms are defined in a glossary. 相似文献
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Abstract The paper analyses the trends of information delivery at the Knust library. It reviews the history of cooperation, conventional practices in information delivery, and current trends in Ghana. CD-ROM and online facilities, which are the two main tools for electronic information delivery, are highlighted. The paper reveals that there is a general acceptance among members of the academic community that electronic information delivery services have had considerable impact on their work. The paper looks into the future of document delivery and proposed possible ways of enhancing and sustaining the existing facilities. 相似文献
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ABSTRACT In these times of growing journal prices and shrinking budgets, alternative methods of information access are a necessity. Document delivery services have become an important alternative to providing information access beyond traditional interlibrary loan services. This article analyzes the effect the “unmediated” EbscoDoc document delivery service had on traditional interlibrary loan in a medium sized academic library. Access to the service was provided to faculty members at Wichita State University for a period of approximately two years. Use of the service varied from faculty members who ordered one article to the “super” users who ordered from 100 to 400 documents. This study indicates that while the few “super” users had a strong impact on document delivery, the presence of the EbscoDoc service did not reduce the use of interlibrary loan as the majority of the registered faculty continued to use traditional interlibrary loan. 相似文献
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Jane Hutton 《图书馆管理杂志》2013,53(3-4):495-507
ABSTRACT Digital collections of full-text e-books are proliferating on the Web and provide a wealth of open content for students. To examine whether academic libraries are providing a digital gateway to these resources, ten e-book titles from open digital collections were searched in the online catalogs and Web pages of ten academic libraries serving distance learners. Only three of the digital collection e-books were available from any of the library catalogs, and none were found on library Web pages. Availability of the ten e-book titles through Google and other digital discovery tools also had mixed results. Continued projects for improved delivery of open online content are necessary. In order to fulfill their role as digital gateways for their academic communities, libraries must pursue metadata standards to support cross-searching, collaborative projects, and development of e-resource search software, which integrates with the library catalog. 相似文献
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ABSTRACT The “difficult” requests submitted by the research library users prove document delivery vendors could hardly replace interlibrary loan librarians. “Difficult” requests ask for the “grey literature” not traded commercially and not kept in libraries. They require the special attention and professional knowledge of the interlibrary loan librarian. Besides usual bibliographic and reference tools, the Internet, e-mail, and the search engines have to be employed to solve them. The help of those responsible for the production of the literature in question is significant. In tackling “difficult” requests, interlibrary loan librarians may further add value to their services by facilitating sharing between scholars or researchers. Five actual cases are presented to illustrate how the “difficult” requests were tackled and solved. 相似文献
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Kumar Percy 《Legal Reference Services Quarterly》2013,32(1-2):181-205
Summary Fees for services in 58 academic law libraries are reviewed using results from a national questionnaire and interviews with law library staff. Five fee-based services were investigated: printing, document delivery, reference services, unaftiliatcd borrowing, and library access. The primary factors intluencing tees include: the reason for the fee, the type of services, geographic location, and whether the law school is private or public. Additional factors include the receptiveness of the student body to the fees and the impact the fee may have on fund-raising. Libraries should consider reevaluating fee policies based on the data presented. 相似文献
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《Public Library Quarterly》2013,32(3-4):215-223
SUMMARY In 2005, Hurricanes Katrina and Rita damaged many libraries along the Gulf Coast. Due to widespread destruction in communities, library recovery has been slow. With support from the Bill & Melinda Gates Foundation and Andrew W. Mellon Foundation, SOLINET implemented two projects in 2006 to insure that library services remain available in the region. The projects provide temporary public library facilities in communities where libraries were destroyed, distribute grants to restore services at academic libraries and support planning in public libraries, and provide education to facilitate recovery. The projects also address planning for long-term recovery and improved preparedness for future disasters. 相似文献
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《期刊图书馆员》2013,64(3-4):415-420
Summary The presentation dealt with the formation and development of state-and province-wide, multitype library consortia in North America and its impact on major serial vendors. This workshop was divided into three areas: an overview survey of consortia formation, a look at the formation of a specific consortium (the Alberta Library), and finally a summary of views of major vendors on consortia and the services vendors can provide for consortia. 相似文献
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ABSTRACT Budget constraints in academic libraries have led them to seek alternative means of providing patrons with articles without subscribing to every journal requested. In order to determine how academic libraries were doing this for business articles, a study was conducted of selected academic libraries at universities offering MBA degrees. The results of the study indicate that academic libraries use a combination of ways to obtain business articles that are not held in their collections. In addition to traditional interlibrary loan, libraries are providing access to full text databases, subscribing to electronic journals and using commercial document delivery services. This article examines the influence that technology and, especially the Internet, has had on the ability to offer patrons quicker, and often better, access than ever before. In spite of tight budgets, academic libraries are finding innovative ways to fund these services in order to provide timely service to their business faculty and students. 相似文献
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《The Journal of Academic Librarianship》2019,45(3):305-314
A tremendous amount has been written about the library as a learning space and about this model's two most popular outgrowths, the information commons and the learning commons. Little to nothing, however, has been written about how reshaping an academic/research library and repurposing library space affects the library as a collection, its resources, and its collections-related services. This study looks at the immediate impact of opening a learning commons in an academic/research library on circulation, document delivery and interlibrary loan requests for returnables, and on- and off-campus database accesses at one institution.TaxonomyLibrary Collection Management; Assessment 相似文献
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ABSTRACT Depending upon the context and how institutions employ it, the term document delivery can mean several things. In some cases, it refers to access of articles via commercial vendors or via full-text databases. Yet for others, it may be a delivery of physical items (such as library books) directly to the faculty member's department or office. For the University of Florida Smathers Libraries, document delivery is a unique service unit administered under the Interlibrary Loan operation, and it is through this element that the distance learning service component was created. The intent of this article is to present a view of a distance learning service model that interlibrary loan and other librarian practitioners may find beneficial when considering the establishment of such a service. 相似文献
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ABSTRACTIn the last decade Australian academic libraries have increasingly aligned their research support services with assessment criteria used in the national research evaluation exercise (Excellence for Research in Australia). The same period has seen growing interest in research impact outside of traditional measures, such as bibliometrics. Social media has provided opportunities for research dissemination and new tools, altmetrics, to measure these activities have emerged. This article reports on research into the extent and nature of research support services at Australian academic libraries, how the services are managed, and the factors that influence their development and delivery. Quantitative and qualitative research methods were used to compare the findings with an earlier study and to provide a deeper understanding of research support in Australia. Three key themes, services, staff and resourcing, and relationships, are discussed in relation to the management and challenges faced in providing research support. 相似文献
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《Journal Of Access Services》2013,10(4):23-33
ABSTRACT Sharing and Transforming Access to Resources Section (STARS) is a new section of the Reference and User Services Association (RUSA) that will bring together librarians and library staff involved with interlibrary loan, document delivery, remote circulation, access services, cooperative reference, cooperative collection development, remote storage, and other shared library services, as well as publishers, producers, and suppliers of products and services that support resource sharing activities. This brief article provides information about the section and its activities. 相似文献
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《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(2):101-113
ABSTRACT The authors examine international document delivery services, both from libraries and information brokers, between Taiwan and other countries. After examining the current state of document delivery, uses business techniques, including SWOT Analysis (Strength and Weakness Evaluation), to suggest ways to improve and increase the volume of materials sent from Taiwan to the rest of the world. 相似文献