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1.
文章对112所"211工程"高校图书馆的用户培训服务进行调查分析,提出做好用户培训服务工作是高校图书馆发展的需要:(1)重视培训信息发布方式;(2)培训专题应结合学校学科的需要;(3)重视用户对培训服务的反馈意见;(4)加强馆员素质教育,提高培训服务质量。  相似文献   

2.
Objectives: What does the publicly available literature tell us about the attitudes of health care staff to the development of information technology in practice, including the factors which influence them and the factors which may be used to change these attitudes? Methods: Twelve databases were searched for literature published between 2000 and 2005 that identified research related to information technology (IT), health professionals and attitude. English language studies were included which described primary research relating to the attitudes of one or more health care staff groups towards IT. Letters, personal viewpoints, reflections and opinion pieces were not included. Results: Complex factors contribute to the formation of attitudes towards IT. Many of the issues identified were around the flexibility of the systems and whether they were ‘fit for purpose’, along with the confidence and experience of the IT users. The literature suggests that attitudes of practitioners are a significant factor in the acceptance and efficiency of use of IT in practice. The literature also suggested that education and training was a factor for encouraging the use of IT systems. Conclusions: A range of key issues, such as the need for flexibility and usability, appropriate education and training and the need for the software to be ‘fit for purpose’, showed that organizations need to plan carefully when proposing the introduction of IT‐based systems into work practices. The studies reviewed did suggest that attitudes of health care professionals can be a significant factor in the acceptance and efficiency of use of IT in practice. Further qualitative and quantitative research is needed into the approaches that have most effect on the attitudes of health care staff towards IT.  相似文献   

3.
ABSTRACT

It has been widely recognised that MLS courses and on-the-job training need to be supplemented by continuing professional development (CPD), if catalogers are to fulfil their potential and remain in the field. The results of a questionnaire survey show that catalogers and other metadata specialists are undertaking a broad range of CPD activities, and would welcome more opportunities. They are especially keen on short courses, but also interested in more formal and longer-term programs, and are looking to upgrade their skills and knowledge in both traditional and emerging areas. While most think that their CPD efforts can advance their careers, many catalogers consider levels of support from employers and the profession to be less than adequate.  相似文献   

4.
During a twelve-day period in October and November 1971, users of the Woodward Biomedical Library were asked to report each time they failed to find a needed journal issue or volume in the library. They reported 370 cases of failure. In 100 of these cases (27%) the journal was not held by the library or had not yet been received; in 66 (18%) it was in some stage of the binding process; in 64 (17%) it was in circulation; in 34 (9%) it was in use in the library; and in 41 (11%) user error was involved. The 64 journals required while in circulation constituted 4.7% of a total of 1,373 journals circulated during the period. Indications are that circulation may not be as great a problem as users have supposed and that more attention should be given to other user problems with journals.  相似文献   

5.
Abstract

Reference librarians who are new to an organization need to participate in a systematic orientation program as soon as possible regardless of whether they are experienced or not. A well-planned orientation program helps new librarians provide better and more efficient service for their patrons; and facilitates identification with the organization that they have joined. The need for such orientation programs has no significant relevance to the degree of the librarian's previous experience. Experienced librarians need orientation more than training, though they may also need some training specific to changes in their duties and work location.  相似文献   

6.
系统地研究用户采纳虚拟学术社区的影响因素,获取用户对虚拟学术社区的态度、意愿及其影响因素,对推广虚拟学术社区、方便虚拟学术社区用户学习或科研具有重要意义。文章基于UTAUT模型,结合用户采纳虚拟学术社区的基本特征,构建虚拟学术社区用户采纳意愿影响因素模型;开展问卷调查分析,进行模型验证。研究发现,绩效期望、努力期望正向显著影响用户采纳意愿,努力期望正向显著影响绩效期望,便利条件正向显著影响努力期望。  相似文献   

7.
图书馆用户的个性化服务需求实证研究   总被引:2,自引:0,他引:2  
通过问卷调查了图书馆用户个性化服务需求。调查结果显示:用户需要个性化服务;个性化服务使用得并不普遍;用户非常重视个人隐私保护;用户对个性化信息环境的需求高于对个性化服务功能的需求;用户对图书借阅服务的需求高于其他个性化服务功能的需求;性别、图书馆使用行为、网络使用行为等因素对用户的个性化需求产生显著影响。根据调查结果提出了发展图书馆个性化服务的6点建议:图书馆应该提供个性化服务以提高服务水平;个性化服务应当超越Mylibrary模式;加强个性化服务的宣传和推广;个性化服务必须建立在保障用户个人隐私的基础上;必须重视用户的非功能需求;应该重视基础性服务的个性化。  相似文献   

8.
The new Web generations are influencing the minds and changing the habits of software developers and end users. Users, librarians, and information services professionals can interact more efficiently, creating additional information and content and generating knowledge. This new scenario is also changing the behavior of information providers and users in health sciences libraries. This article reviews the new Web environments and tools that give librarians opportunities to tailor their services better, and gives some examples of the advantages and disadvantages for them and their users. Librarians need to adapt to the new mindset of users, linking new technologies, information, and people.  相似文献   

9.
Library catalogs do not provide catalog users with the assistance they need to easily and confidently select the person they are interested in. Examples are provided of Web services that do a better job of helping information seekers differentiate the person they are seeking from those with similar names. Some of the reasons for this failure in library catalogs are examined. This article then looks at how much information is necessary to help users disambiguate names, how that information could be captured and shared, and some ways the information could be displayed in library catalogs.  相似文献   

10.
This case study evaluates the process of developing modules for inclusion in a learning management system that are informed by the Association of College and Research Libraries Framework for Information Literacy in Higher Education (2015). A replicable, transparent process was used to match more task-oriented topics suggested by librarians and teaching faculty to the Framework. As more and more students receive instruction online it is important for academic libraries to provide robust services to those users within the LMS as well as outside of it. By providing instruction within the LMS that is tied to the Framework, and by using digital badges to make the exploration of information literacy more obvious to students, instructors, and librarians, libraries can develop instruction that meets users at their point of need and provides content while lowering the need for direct librarian involvement in all online courses.  相似文献   

11.
The University of Texas Health Science Center at San Antonio joined the PHILSOM system, a comprehensive serials control network, in 1971. The experiences of the library in using the system are described. The major benefit of the system has been multiple copies of the holdings list which have made the serial records publicly accessible and significantly increased their value. Tallies of these lists' use indicate that more than half of serials-related questions are now answered directly by the users. The effects of PHILSOM on the procedures of the serials department--processing, claiming, bindery, and personnel are described. Costs to the network and the UTHSCSA Library are briefly summarized.  相似文献   

12.
The number of Web users whose first language is not English continues to grow, as does the amount of content provided in languages other than English. This poses new challenges for actors on the Web, such as in which language(s) content should be offered, how search tools should deal with mono- and multilingual content, and how users can make the best use of navigation and search options, suited to their individual linguistic skills. How should these challenges be dealt with? Technological approaches to non-English (or in general, cross-language) Web search have made large progress; however, translation remains a hard problem. This precludes a low-cost but high-quality blanket all-language coverage of the whole Web. In this paper, we propose a user-centric approach to answering questions of where to best concentrate efforts and investments. Drawing on linguistic research, we describe data on the availability of content and access to it in first and second languages across the Web. We then present three studies that investigated the impact of the availability (or not) of first-language content and access forms on user behaviour and attitudes. The results indicate that non-English languages are under-represented on the Web and that this is partly due to content-creation, link-setting and link-following behaviour. They also show that user satisfaction is influenced both by the cognitive effort of searching and the availability of alternative information in that language. These findings suggest that more cross-language tools are desirable. However, they also indicate that context (such as user groups’ domain expertise or site type) should be considered when tradeoffs between information quality and multilinguality need to be taken into account.  相似文献   

13.
Librarians offer a unique perspective on e-books: on one hand they collect these resources and train users as part of their jobs, while on the other hand, they may be users of e-books themselves. With recent increases in research expectations for Canadian academic librarians, this study aimed to discover: when librarians do research, do they use e-books and how often are they using them? This study examines the results of a survey of 392 academic librarians from across Canada. The survey generated data on librarians' use of, and attitudes towards, e-books. While a number of studies examine the use and opinions of e-books among other user groups, this study examines how librarians search for or use e-books differently than other user groups. Results will help librarians to improve their liaison work and make more informed collection development decisions at their own institutions.  相似文献   

14.
Many academic libraries have liaison programs as a means of building relevant and useful library collections and to promote library resources to campus users. Librarians have long served as liaisons without the benefit of much data to guide decisions. In this age of library budget cuts, librarians need to make every dollar count. What collection and use data help liaisons build a quality monograph collection that better meets the needs of library users? This article offers some ideas for providing the data needed by liaisons for more informed decision making and collection management and, ultimately, for ensuring that library materials purchased are needed and used.  相似文献   

15.
《Communication monographs》2012,79(2):133-153
Functional theory defines value-expressive attitudes as attitudes that are formed to aid in the achievement of one's values, and social-adjustive attitudes as attitudes that are formed from the desire to affiliate with others. The current investigation argues that both functions are based in a person's values, with the social-adjustive function being a specific form of a value-expressive attitude. Contemporary approaches to this theory have argued that these attitude functions can be inferred from scores on the self-monitoring scale, thus eliminating the need to measure the values underlying these functions. The current investigation argues that the success of studies using the self-monitoring scale to infer these functions should be due to the covariance of the other-directedness dimension of the scale with the values underlying those attitudes. Overall, the findings of the investigation indicate that the formation of these functional attitudes depends more on the match between the value-content of the persuasive messages and the extent to which the message recipients hold those values than their level of other-directedness. Other-directedness did not covary with the values that underlie value-expressive and social-adjustive attitudes, but did aid in the reception of the social-adjustive message. Thus, the research using the self-monitoring scale to infer functions cannot be fully reconciled with the conceptualizations of value-expressive and social-adjustive attitudes.  相似文献   

16.
This study examines the debates and discussions surrounding the Korean government's Me2Day, the largest social networking and microblogging site in the country used by 26 government bureaus, including the Blue House. Me2Day users post messages composed of up to 150 characters and establish links with other users through multimedia-based information and knowledge obtained from their browsers, desktop computers, e-mail messages, and mobile phones. This study provides a better understanding of the characteristics and structures of cyberspace communication between the Korean government and citizens. The results indicate that although each bureau had different goals in terms of using Me2Day, users were more likely to use the service if their bureau actively posted messages or responded to user comments. Users tended to have critical attitudes toward the Korean government when they were allowed to freely post messages and share information.  相似文献   

17.
ABSTRACT

The prompt return of checked out materials has been demanded by libraries for more than a century. Together with other measures such as overdue fines, library notices are used to bring in prompt returns by informing the users of their checked out items that will soon be due or are already overdue. The analysis of library notices sent in the past five years indicates courtesy notices that alert users of their soon-to-be-due items fail to improve prompt return significantly. On the other hand, sustaining the library notice service takes effort and cost. In this age of technology, prompt return may perhaps be viewed in a new perspective that serves the users and the library better.  相似文献   

18.
In response to the newspaper crisis, U.S. newspapers are seeking new business models for their online operation, but often ignore non-local readers who constitute a non-traditional niche audience with market potential. This study attempts to expand the understanding of the U.S. online newspaper readership in the dual-geographic market by empirically comparing local and long-distance users on demographic characteristics, online behavior, and satisfaction level with the newspaper site. Utilizing a dataset containing 28 newspaper Web sites' 25,964 visitors, this study performed a large-scale, in-depth analysis of online newspapers' long-distance readership unseen in previous research. Results show that more than one fourth of these newspaper sites' online users reside outside the print market. Most long-distance users have personal ties with the geographic area associated with the newspaper. Compared with local users, long-distance users tend to be male, older, better educated, and with a higher income. They are more likely to obtain local sports information from the site, but are less likely to visit the classifieds areas of the site. They also tend to be more loyal to and satisfied with the newspaper site. Newspapers should perceive long-distance users as a potential audience segment rather than an inconvenient truth when developing content, pricing, and marketing strategies.  相似文献   

19.
Collaborative filtering (CF) is a popular method for personalizing product recommendations for e-commerce applications. In order to recommend a product to a user and predict that user’s preference, CF utilizes product evaluation ratings of like-minded users. The process of finding like-minded users forms a social network among all users and each link between two users represents an implicit connection between them. Users having more connections with others are the most influential users. Attacking recommender systems is a new issue for these systems. Here, an attacker tries to manipulate a recommender system in order to change the recommendation output according to her wish. If an attacker succeeds, her profile is used over and over again by the recommender system, making her an influential user. In this study, we applied the established attack detection methods to the influential users, instead of the whole user set, to improve their attack detection performance. Experiments were conducted using the same settings previously used to test the established methods. The results showed that the proposed influence-based method had better detection performance and improved the stability of a recommender system for most attack scenarios. It performed considerably better than established detection methods for attacks that inserted low numbers of attack profiles (20–25 %).  相似文献   

20.
OBJECTIVE: A study was conducted to determine if bibliographic retrieval performed by French-speaking end users is impaired by English language interfaces. The American database MEDLINE on CD-ROM was used as a model. METHODS: A survey of self-administered questionnaires was performed at two libraries of Victor Segalen Bordeaux 2 University, during a two-month period in 1997. Three study groups were constituted: MEDLINE / Ovid end users, MEDLINE / Ovid librarian-mediated users, and Pascal, a French bibliographic database, end users. RESULTS: Among 191 respondents, only 22% thought English was an obstacle to their bibliographic retrieval. However, the research software was generally underused and the quality of the retrieval weak. The differences were statistically significant between users trained by librarians and the self-trained group, the former performing better. CONCLUSION: Special efforts need to be made to develop curriculum training programs for computerized bibliographic retrieval in medical schools, regardless of the native language of the student.  相似文献   

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