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1.
《Government Information Quarterly》2020,37(3):101461
With increased digitalization, governments and public institutes became potentially better able to practice fuller and wider ranges of democratic governance through e.g., e-participation. E-participation, as any means of engagement with the common good, is, however, a difficult area of human motivation as it can be seen to exist outside the common hurdles of the everyday life and where the effects of participation are often invisible or take a long time to materialize. Recent trends of digitalization, such as gamification; a popular approach for stimulating motivation, have been proposed as remedies to foster e-participation. A plethora of applications and research has emerged related to gamified e-participation. However, there is currently a dearth in our knowledge of how gamification is being applied, researched or what its possible positive and negative outcomes can be. This study employed a systematic literature review approach in order to summarize research and findings on gamified e-participation. 66 papers were reviewed, the majority of which indicated that gamified e-participation is linked to increased engagement, motivation, civic learning and enjoyment amongst other outcomes. Nonetheless, question remains as to ethical and inclusive gamification, for which, this research provides directions for future research. 相似文献
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The research work on understanding whether citizens will readily accept to engage with governments in e-participation initiatives through social media remains limited. Therefore, this study investigates the factors that are influencing citizens' intention to engage in government-led e-Participation initiatives through Facebook. To that end, the study proposes and validates a citizen-centric acceptance model. The proposed model extends the model primarily established on the theory of planned behavior, by incorporating additional factors that emerged from relevant literature. The research data were collected from a survey of 400 Facebook users in Jordan using a probability sample technique. The results revealed that the factors with the most significant influence on citizens' intention to engage in government-led e-participation initiatives through Facebook are: the citizens' attitude, participation efficacy, and perceived behavior control. Subjective norms and perceived value, however, have no direct effect on citizens' intention to engage in government-led e-participation initiatives through Facebook. Furthermore, the results showed that the citizens' attitude is primarily determined by participation efficacy, perceived usefulness and compatibility of Facebook, and perceived value. In contrast, the factors perceived ease of use of Facebook, citizens' trust in government, and citizens' trust in Facebook, have no significant impact on citizens' attitude. These factors have rarely been empirically tested in the context of e-participation. Consequently, this study paves the way towards a better understanding of the important factors that influence citizens' intention to participate, which, in turn, will inform the design and implementation of e-participation initiatives. 相似文献
3.
Maarja Toots 《Government Information Quarterly》2019,36(3):546-559
Despite the hopes that information and communication technology (ICT) would revolutionize democratic participation, evidence suggests that e-participation systems designed for consultation and dialogue between citizens and governments often fail to achieve the expected objectives and levels of take-up. E-participation research has identified a number of success and failure factors but lacks analytical frameworks explaining why and how failures occur. Such frameworks are available in information systems (IS) literature but lack an account of the particularities of e-participation. Combining insights from both domains, this paper proposes to conceptualize e-participation systems as innovation processes characterized by uncertainty and change, and to focus on studying systems' interactions with their context and stakeholders to understand why certain outcomes occur. Applying this approach to the case study of the Estonian e-participation portal Osale.ee, the paper concludes that e-participation systems face three-fold challenges: those typical to IS projects, those emerging from the public sector context, and specific challenges that emanate from the complex context of democratic participation. This complexity makes e-participation systems prone to fail and requires them to be managed as a process of learning and adaptation rather than a static technological product. 相似文献
4.
《Government Information Quarterly》2019,36(4):101404
Since 2003, the United Nations has introduced the E-Participation Index (EPI), the first index to evaluate e-participation initiatives worldwide. This index has been subject to criticism for not representing the society side of e-participation initiatives. The EPI assesses e-participation initiatives on the government side only and neglects the society side, which includes all kinds of civil e-participation initiatives. In this work, the society side is included by incrementally extending the EPI with the Human Development Index and the Democracy Index. To identify the weights of the index, the best–worst method (BWM) is used while surveying 23 experts. The results show that political rights and civil liberties are viewed as the most important criteria with which to evaluate e-participation initiatives. Using this ranking, the Balanced EPI (BEPI) is created, giving weight to both the government and society sides. The new index concerns the willingness and empowerment levels of citizens so that the public can influence policy and political decision-making. Dedicated e-participation measures should be developed in further research. 相似文献
5.
Mijail Naranjo-Zolotov Tiago Oliveira Sven Casteleyn Zahir Irani 《Government Information Quarterly》2019,36(3):536-545
Local governments around the world are increasingly implementing e-participation platforms to involve citizens in consultation and decision-making processes. E-participation platforms usually succeed and produce positive effects in the community when adopted in the long-term scenario. The adoption of those platforms is still a challenge for local governments. The understanding of the factors that influence the continuous intention to use e-participation over time is critical for the design of diffusion and promotion strategies that motivate the citizens to keep using e-participation. This article explores the drivers that predict the post-adoption of e-participation platforms from the perspective of the sense of virtual community theory, that is the degree of affective attachment to a given community mediated by information technology. Specifically, our research model evaluates the association between the sense of virtual community with use behaviour and the continuous intention to use e-participation. Structural equation modelling was used to evaluate the data collected from 370 citizens who experienced an e-participation platform hosted by a European capital city. We found out that the direct association between the sense of virtual community and use was significant. Even though the direct association between the sense of virtual community and the continuous intention was non-significant, the indirect association sense of virtual community to use to continuous intention was statistically significant. This finding may indicate that the use behaviour is triggered by the influence of other members of the community for a short period of time, but it does not persist to influence the continuous intention over time. 相似文献
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While it has often been suggested that information and communication technologies (ICTs) provide an important means of increasing citizen participation (which is at the core of democratic government), few commentators have expected non-democracies to create online environments in which citizens can take an active part in political processes. In recent years, however, some non-democracies have begun to outperform countries with long-standing democratic traditions in terms of e-participation development. According to the 2010 United Nations (UN) e-government survey, Bahrain outranks France, Kazakhstan beats Sweden and Malaysia ranks higher than Germany. This article sets out to understand the recent rise of e-participation initiatives in non-democracies. Drawing on comparative longitudinal data from the UN e-government surveys, we tested the assertion that international drivers of change are competing with the dominant focus on domestic factors, especially in the non-democratic world, and are influencing the patterns of reform. The empirical analysis demonstrated important differences between the drivers of change in democratic and non-democratic countries and found economic globalization to be the strongest predictor of e-participation initiatives in non-democratic countries. In conclusion, we argue that economic globalization alters the context of e-participation and necessitates a re-examination of many of its premises and tenets. 相似文献
8.
《Government Information Quarterly》2023,40(3):101806
Digitalization has expanded the scope of citizen participation. Nevertheless, there are no conclusive findings on online citizen participation and inclusive policymaking. This study adds in line with the discussion with a fresh perspective of institutional bias. It presents new evidence by examining the process, participants, policy agenda, and sentiments of public opinions from the government-led and Internet-empowered citizen participation regarding the 2017–2035 Shanghai Master Plan. Four findings are reported based on the in-depth case study with text and sentiment analysis. First, the government-led model provides institutionalized opportunities for citizen engagement throughout the policy process, while the Internet-empowered citizen participation is characterized by contingency and ad hoc. Second, the government-led model remains elite-dominated, while the Internet empowers a wider scope of stakeholders with an open and popularized participation platform. Third, the public opinion from the Internet-empowered model often goes beyond or even against the pre-defined official principles and goals. In contrast, the civic discussion in the government-led model influences policy by changing the sequence of policy agenda or providing focus within the official setting. Fourth, citizens, especially the experts, are more likely to give positive feedback in the government-led model than the Internet-empowered approach. These findings confirm and identify the remaining institutional bias that hinders inclusive policymaking in the Internet age. Theoretically, it reminds scholars to examine the institutional arrangements regarding citizen participation carefully. Practically, it indicates that the central government could facilitate inclusive policymaking at the local level by reducing the institutional bias of the government-led approach and utilizing text and sentiment analysis to urge the local government's response to Internet-empowered public opinion. 相似文献
9.
《Government Information Quarterly》2020,37(3):101483
One of the great promises of e-democracy is the potential it holds for increasing citizen participation. Much of the research related to this topic has focused on inputs, identifying the tools and technologies of e-democracy, or factors associated with adoption and/or diffusion of these technologies across units of governments or public organizations. By contrast there has been less research examining how these inputs translate into outcomes, or impacts that e-democracy has on changes in civic behavior or citizen engagement. Our study helps fill this knowledge gap by examining the impact that a specific set of information communication technologies (ICTs) have on a common form of civic engagement: voting. This research creates and tests two unique measures, the online election information index (OEII) and the e-registration service index (ERSI) to examine the extent to which local governments offer online information and utilities that help to educate voters and promote turnout. The index is tested on a sample of 396 county governments in the US to examine the extent to which governments' use of voting ICTs impacts voter participation, while accounting for other institutional and demographic factors that are known to shape voter turnout. We find that voter turnout is indeed higher in communities where local governments offer more voting ICTs, and the availability of these online resources may be particularly influential in boosting turnout in places where state policies serve to constrain or limit turnout. 相似文献
10.
[目的/意义]探讨公众科学,即一种通过招募普通大众协作进行科研工作的众包模式下,任务特征及游戏化设计对用户参与意愿影响,为有效优化公众科学项目任务设计及游戏化应用提供指导建议。[方法/过程]基于工作特征模型和自我决定理论,构建公众科学项目用户参与意愿的影响因素理论模型,解释公众科学任务特征如何通过满足公众的基本心理需求进而影响公众参与意愿,并讨论游戏元素对任务特征与基本心理需求关系的调节作用。实证采用组间实验（游戏化设计组vs.对照组）获取506份有效数据,并通过结构方程模型方法对理论模型进行验证。[结果/结论]数据分析结果表明,个体的三种基本心理需求对参与意愿都具有正向影响作用;公众任务的重要性对归属有正向影响作用,反馈性对胜任有正向影响作用,复杂性对胜任有反向影响作用;而游戏化设计对任务特征与参与者心理需求的关系存在调节作用。 相似文献
11.
《Government Information Quarterly》2023,40(2):101803
Various types of algorithms are being increasingly used to support public decision-making, yet we do not know how these different algorithm types affect citizens' attitudes and behaviors in specific public affairs. Drawing on public value theory, this study uses a survey experiment to compare the effects of rule-driven versus data-driven algorithmic decision-making (ADM) on citizens' perceived fairness and acceptance. This study also examines the moderating role of familiarity with public affairs and the mediating role of perceived fairness on the relationship. The findings show that rule-driven ADM is generally perceived as fairer and more acceptable than data-driven ADM. Low familiarity with public affairs strengthens citizens' perceived fairness and acceptance of rule-driven ADM more than data-driven ADM, and citizens' perceived fairness plays a significant mediating role in the effect of rule-driven ADM on citizens' acceptance behaviors. These findings further imply that citizens' perceived fairness and acceptance of ADM is strongly shaped by how they perceive familiarity of the decision-making context. In high-familiarity AI application scenarios, the realization of public values may ultimately not be what matters for ADM acceptance among citizens. 相似文献
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本文以黄金周改革为案例,试图从传播学的角度解析公民参与.以公民参与的互动传播模式为基础,本文评价了黄金周改革公共决策机构保障公民知情权的进步,分析了不同的表达渠道的民意呈现迥异的原因,并展望了公民参与持续进行的前景. 相似文献
14.
《Government Information Quarterly》2022,39(1):101652
Calls for public engagement and participation in AI governance align strongly with a public value management approach to public administration. Simultaneously, the prominence of commercial vendors and consultants in AI discourse emphasizes market value and efficiency in a way often associated with the private sector and New Public Management. To understand how this might influence the consolidation of AI governance regimes and decision-making by public administrators, 16 national strategies for AI are subjected to content analysis. References to the public's role and public engagement mechanisms are mapped across national strategies, as is the articulation of values related to professionalism, efficiency, service, engagement, and the private sector. Though engagement rhetoric is common, references to specific engagement mechanisms and activities are rare. Analysis of value relationships highlights congruence of engagement values with professionalism and private sector values, and raises concerns about neoliberal technology frames that normalize AI, obscuring policy complexity and trade-offs. 相似文献
15.
The aim of this paper is to further explore the drivers behind the decision of citizens to engage in social and political participation on the internet, since mixed empirical evidence has been found in the literature. Using data from the 2011 survey on the use of information and communications technologies by households and individuals in Spain, the following two types of e-participation are analyzed: reading/giving opinions about social/political issues and signing/taking part in online petitions/public consultations. Relying on an updated version of the resources approach, we investigate as to what extent e-participation is explained not only by traditional participation-related resources (i.e., socio-economic characteristics) but also by digital skills, social networks and the online development of public administrations. Results show that, while online participation is mainly associated with internet-related skills, there is a significant gender gap. Interestingly, the unemployed tend to engage socially and politically online more than the rest of the population. 相似文献
16.
E-Government literature has discussed how the adoption of the Government as a Platform (GaaP) can help public administration to produce more efficient public services. However, since little attention has been given to the impact of GaaP on public value creation more research is needed to analyse whether the GaaP is effective to help the government to deliver public services that fulfil social expectations and, hence, public value. Indeed, efficiency does not guarantee public value. Besides efficiency, public value incorporates citizens' variegated expectations and needs that change over time and that are sometimes rival. For these reasons, the delivery of public value is often challenging for public agencies. The aim of this paper is to explain how the GaaP configuration can help public administration to deliver public value better. The paper finds that the modularity of the platform configuration and different ecosystems that support public agencies need to be orchestrated to support the effective creation of public value. The authors analyse the case of the Italian GaaP initiative to discuss the importance of the orchestration of the GaaP characteristics to improve the coordination among public agencies and enable the co-production of services with external actors, in order to deliver public value better. The findings show that the orchestration of the GaaP configuration characteristics can enable Italian public administration to deliver public value, but also that, if the GaaP is not properly orchestrated, it can constrain the creation of public value. 相似文献
17.
《Government Information Quarterly》2020,37(3):101486
This paper empirically investigates the association of quality information provided by a government agency on social media and citizen’s online political participation. It further answers the why and how questions regarding the existence of this relationship by examining the mediating influence of transparency, trust, and responsiveness. The data was collected from 388 followers of the social media platforms of a government agency i.e. Punjab Food Authority and the findings of the analysis were obtained using structural equation modeling technique. The results reveal that the agency’s provision of quality information on social media was significantly related to perceived transparency, trust in agency, perceived responsiveness, and citizens’ online political participation. Moreover, the results show that perceived transparency mediates the relationship between agency’s provision of quality information on social media and citizens’ trust in agency. Additionally, trust in agency was an insignificant predictor and perceived responsiveness was a negative predictor of citizens online political participation, Also, trust in agency and perceived responsiveness suppressed the relationship between agency’s provision of quality information on social media and citizens’ online political participation. This study aims to bring awareness and contribution to the body of knowledge about the governmental use of social media and its resulting benefits since in developing countries like Pakistan the research in this area is sparse. Further, it provides strategic and practical suggestions to agencies regarding advantages of utilizing social media in their communication with citizens. 相似文献
18.
The last few decades have witnessed unprecedented transformations in every sector of society, resulting from the explosive advancement of information and communication technologies. This drastic development has raised the hopes of citizens for better lives, in both developing and advanced countries, urging innovation in government to make it more competent. Due to e-business revolutions, governments around the world have applied similar principles and technologies to government by opening their websites for more efficient publication of information and more effective delivery of public services. While a government website is an important venue for citizens to participate in public affairs and decision-making processes, early e-government practices tended to overlook democratic purposes by focusing on the features of e-business and information systems. There have been increasing criticisms that e-government system design has focused mainly on the provider's perspectives. Reflecting on the theoretical implications of this, we argue that a government website should facilitate democratic processes involving not only information sharing and delivery of better public services, but also deliberation and coproduction. The purpose of this study is to probe into multidimensional features that enable government websites to fulfill their promises. Developing an integrative model for evaluating a government website, namely the Democratic E-governance Website Evaluation Model, we conducted a qualitative meta-analysis of four strands of literature: information systems, business, public administration, and democratic theory. Our study contributes to the literature by extending the purview of e-government website analysis beyond the question of citizens' acceptance and towards the issue of their engagement, bringing a stimulating view of citizens as active agents in governance, and it provides a holistic model for public authorities to improve their websites to facilitate democratic e-governance that helps to create more effective public outcomes. 相似文献
19.
论公共图书馆制度的公共利益优先原则——以与公共借阅权制度相比较为视角 总被引：1，自引：0，他引：1
公共图书馆制度是适应人类社会文明进步的需要而产生的公益制度,它由初期的公益活动发展为当今国家为保障公民文化权利实现的重要公益制度,充分体现社会效率和公平正义的价值;公共借阅权制度是维护版权人个人利益的制度;对于公权力而言,如果在公共资源无法同时满足公共图书馆制度的公益和公共借阅权制度的个人利益时,应当优先维护公共图书馆制度的公共利益。 相似文献
20.
Enabling AI capabilities in government agencies: A study of determinants for European municipalities
《Government Information Quarterly》2022,39(4):101596
Artificial Intelligence (AI) is gradually becoming an integral part of the digital strategy of organizations. Yet, the use of AI in public organizations in still lagging significantly compared to private organizations. Prior literature looking into aspects that facilitate adoption and use of AI has concentrated on challenges concerning technical aspects of AI technologies, providing little insight regarding the organizational deployment of AI, particularly in public organizations. Building on this gap, this study seeks to examine what aspects enable public organizations to develop AI capabilities. To answer this question, we built an integrated and extended model from the Technology-Organization-Environment framework (TOE) and asked high-level technology managers from municipalities in Europe about factors that influence their development of AI capabilities. We collected data from 91 municipalities from three European countries (i.e., Germany, Norway, and Finland) and analyzed responses by means of structural equation modeling. Our findings indicate that five factors – i.e. perceived financial costs, organizational innovativeness, perceived governmental pressure, government incentives, regulatory support – have an impact on the development of AI capabilities. We also find that perceived citizen pressure and perceived value of AI solutions are not important determinants of AI capability formation. Our findings bear the potential to stimulate a more reflected adoption of AI supporting managers in public organizations to develop AI capabilities. 相似文献