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1.
This article discusses the results of a large-scale Internet survey (with 1156 respondents) that investigated the cues and factors that could positively influence Dutch Internet users' trust in government organizations in terms of their usage and processing of citizens' personal data. Confidence in online privacy statements, as indicated by the results of this study, significantly influences trust in government organizations among Dutch Internet users with and without previous e-government experience. Among those with e-government experience, the quality of their online government transaction experience and a positive government organizational reputation can also increase their trust in government organizations, specifically in terms of how they process and use citizens' personal data.  相似文献   

2.
信誉管理系统在促进顾客对电子零售商的信任过程中起着越来越重要的作用,它是电子零售商取得成功的重要因素和保证。顾客的文本评论是信誉管理系统的一个重要组成部分,其中蕴含了大量的零售商的实际交易和信誉信息。本文从顾客文本评论的视角,采用文本挖掘技术对大量的顾客评论进行文本聚类,通过分类整理和知识提取,以期找出顾客最关注的电子零售商的信誉维度。本研究选取国内最大的IT专业网站——中关村在线作为研究对象,通过一个应用实例详细说明了通过文本聚类发现电子零售商信誉维度的方法和过程。本研究对电子零售商的信誉维度知识发现具有重要意义,也能为电子零售商提高服务质量提供参考。  相似文献   

3.
郭承龙 《图书情报工作》2012,56(10):124-130
针对在线交易的信任缺乏已成为电子商务进一步发展的主要障碍这一问题,认为由于第三方机构授权网上商家使用的“认证标识”有助于增加网络消费者的初始信任,同时会计师,特别是注册会计师在国内具有较高公信力,可基于注册会计师和第三方认证机构合作开展新型业务--网誉认证,并重点从理论上阐述新型网誉认证的作用机制,指出网誉认证可以有效发挥导流渠作用,在电子商务领域重塑网络消费者初始信任。  相似文献   

4.
认为管理咨询公司的竞争力大小取决于其所能提供的服务质量。从从业经验、市场竞争力、信誉与服务能力4方面调查并获得上海市30家管理咨询公司的基础数据,运用主成分分析法对其进行评价,以便为信息化建设实施企业提供参考。  相似文献   

5.
Crowdsourcing is a form of IT-enabled open innovation that has received increased attention in recent years. However, the use of crowdsourcing in public innovation is still in its early stages. To understand the adoption of crowdsourcing in government, this article investigates the antecedents of the intention to adopt crowdsourcing in government organizations. The adoption intention is conceptualized as a rationalistic, goal-directed decision that is driven by multiple strategic intents but tempered by transaction costs. Three strategic intents (accessing complementary knowledge, enhancing organizational legitimacy, and reducing innovation costs) and two transaction costs (codification costs, and broadcasting costs) are hypothesized as antecedents to the adoption intention. Data (n = 205) from municipalities in Belgium and the Netherlands shows that the adoption intention can be explained by the influence of the political executive, the pursuit of organizational legitimacy, and transaction costs associated with broadcasting. Accessing complementary knowledge, reducing innovation costs, and codification costs are not significant predictors. The findings suggest that crowdsourcing is viewed as a tool for political alignment and legitimation.  相似文献   

6.
阐述了我国公共图书馆及其联盟发展的现状,通过对陕西省公共图书馆服务联盟现状调查及其绩效对比评测分析,发现了存在的问题,从提升服务辐射范围、完善规章制度、多渠道筹措联盟建设资金、整合成员馆馆藏资源、着力推进联盟特色资源建设、与商家合作搭建联盟"云"、培养图书馆2.0专业技术人才7个方面来改进联盟建设,以期促进陕西省公共图书馆服务联盟的可持续性发展。  相似文献   

7.
随着网络化、数字化文献信息量的不断增长,文献信息服务机构的数据中心一般都会拥有一定数量的服务器和至少TB级的存储容量。如何利用更有效的技术手段以支撑数据中心未来业务的快速发展与高效管理,构筑能够更好地适应业务信息系统的平台,使IT系统真正成为提升业务能力的竞争武器,是目前对IT系统进行虚拟化规划改造的主要目标。本文介绍了NSTL利用服务器虚拟化技术开展的具体应用实践。  相似文献   

8.
路茂林 《晋图学刊》2010,(1):43-44,63
以高校图书馆执行力培育和提升为研究对象。执行力是图书馆工作的生命力,是提高图书馆服务效率以及科学管理的重要手段,是提高读者满意度和信任度的关键,同时也是一项值得研究的管理科学。针对现状就如何培育和提升图书馆的执行力,提出了方法和应对措施。  相似文献   

9.
共享经济不仅带来资源配置方式的重大转变,也正在引发创新模式的深刻变革。抓住共享经济机会,大力 推动以科技创新为核心的全面创新,是深入实施创新驱动发展战略的重要举措和推进供给侧结构性改革的关键环节。 本文界定了共享经济的内涵与特征, 从创新资源优化配置、创新主体扩容、交易成本降低、社会资本增强等方面探讨了 共享经济影响创新的主要机制,针对新形势下如何利用共享经济促进创新提出了相关政策建议。  相似文献   

10.
Nigeria developed a national policy for information technology (IT), which is a general policy for the development of IT (or more broadly, information and communication technologies (ICTs)) in Nigeria. It was formulated by the Federal Ministry of Science and Technology and published in March 2001. The policy represents the perceptions of the Federal Government of Nigeria of what ICTs are, what they do and can do, how they can be developed and applied, and the time frame within which to achieve ICT capability in Nigeria. This paper analyzes the Nigerian national information policy for IT and the process of its formulation within this context. It concludes that many of the specific questions raised in the discussion were not considered in the policy formulation process under discussion. The questions, or at least most of them, raised in this discussion remain valid and continue to beg for answers, irrespective of any success or failure that may be attributed to the existence or operation of the policy.  相似文献   

11.
农业信息化既是建设社会主义新农村的一项紧迫任务,也是社会主义新农村建设的重要内容。文章就实施农业信息化建设的问题、成因做了简要分析,并对安徽省推进农业信息化提出了几点政策性建议。  相似文献   

12.
Nigeria developed a national policy for information technology (IT), which is a general policy for the development of IT (or more broadly, information and communication technologies (ICTs)) in Nigeria. It was formulated by the Federal Ministry of Science and Technology and published in March 2001. The policy represents the perceptions of the Federal Government of Nigeria of what ICTs are, what they do and can do, how they can be developed and applied, and the time frame within which to achieve ICT capability in Nigeria. This paper analyzes the Nigerian national information policy for IT and the process of its formulation within this context. It concludes that many of the specific questions raised in the discussion were not considered in the policy formulation process under discussion. The questions, or at least most of them, raised in this discussion remain valid and continue to beg for answers, irrespective of any success or failure that may be attributed to the existence or operation of the policy.  相似文献   

13.
This study focused on Corporate Social Responsibility (CSR) within agribusiness – an industry confronted with particularly high expectations from its societal environment. This study examined the effects of transparency signaling and its interaction with the nature of CSR on publics’ evaluation of an agribusiness company with regards to perceived integrity, perceived competence, and company reputation. Our findings showed that high transparency signaling led to higher perceived integrity, but there were no significant effects on perceived competence and company reputation. Moreover, the effects of transparency signaling were moderated by the nature of CSR on company reputation. The study also revealed that perceived integrity influenced the relationship between transparency and company reputation, while perceived competence was not influenced by transparency signaling. Researchers discuss the implications of these findings for communication professionals sharing CSR information, especially for high involvement industries like food and agriculture.  相似文献   

14.
Whilst experience of ISO 9001 is relatively commonplace in the printing industry, few publishers have implemented the standard to any significant degree. This case study explains why and how Oxford Journals went about obtaining ISO 9001:2008 certification. The overall objective of gaining this certification was to create a standardized framework for the processes by which high‐quality products were created and service given, to the satisfaction of all customers. Oxford Journals wanted to demonstrate to societies, editors, authors, and subscribers that there was a robust methodology in place for the management of quality in relation to its operational processes. This case study documents what Oxford Journals had to do in order to gain this certification, the timescales involved, how the project was initiated, the preparations for the external audit, and how the ongoing maintenance of the certification is now handled. It also considers some lessons that were learned during the certification process.  相似文献   

15.
According to public management theory and existing research on information technology (IT) value creation in the public sector, governments should actively strive to generate greater public value with IT, and the capability of public service delivery is at the center of this public value. In this study, we focus on efficiency gains in public service delivery through IT in municipal governments. First, we answer the research question: How much euro efficiency is gained in public service delivery by €1 increase in share of IT costs relative to total municipal costs? Second, we focus on contextual effects of these efficiency gains, by analyzing the effects of workforce mean age, workforce age dispersion and training costs. We use data from Dutch municipalities and study these efficiency gains in the period 2014–2018. Our empirical strategy encompasses a two-step procedure combining a stochastic frontier model and ordinary least squares models. Our analysis suggests that share of IT costs relative to total municipal costs (in short: share of IT costs) can explain efficiency in public service delivery by municipalities. Our results indicate that an increase of €1 in favour of share of IT costs leads to a net cost efficiency gain of €1.08. We also show that this effect in efficiency gains diminishes with a higher share of IT costs. Our results also show that workforce mean age, workforce age dispersion and training costs do not influence the relation between share of IT costs and efficiency.  相似文献   

16.
Growing interest in Federal agencies' management of information technology (IT) has prompted an examination of possible causes for problems in managing information technology. Members of both the Executive and Legislative Branches believe the problems result from ineffective OMB policies. Recent research shows, though, that agency management problems have resulted, in part, from the ineffectual application of OMB policy by agencies. This article examines what factors support or impede agency application and enforcement of IT management policy.  相似文献   

17.
基于企业信息技术吸纳过程和吸纳能力的研究,总结出五种对信息技术吸纳能力起关键作用的要素,包括:领导力、企业文化力、组织学习力、变革管理能力、知识管理能力,称之为信息技术吸纳核心能力。根据对这五种核心能力作用机理的分析,提出五个假设。基于中国120家企业的调查数据,采用相关分析和多元回归分析等统计方法对信息技术吸纳核心能力进行实证检验,结果表明这五种核心能力都对信息技术吸纳能力有积极的促进作用。  相似文献   

18.
在对网络服务提供商为第三方承担责任的认定这一问题上主要提出过三种原则:疏忽责任原则,严格责任原则,不承担责任或者有条件的免责。我国相关的规章条例和司法实践都倾向于对网络服务提供商的责任认定适用疏忽责任原则。疏忽责任原则较好地平衡了网上言论自由和名誉权保护,但也存在着可能的缺陷。  相似文献   

19.
ABSTRACT

With reference to the current debate about a loss of trust in news media, journalism experts in practice and research often demand that journalists should concentrate on enhancing the quality of their reporting and hence focus on facts and evidences. Building on research on trust and credibility, we investigate how the use of different forms of evidences affects the credibility and quality evaluation of news stories, as well as the reading experience from the audience’s perspective. We conducted an online experiment to detect the influence of the presence of scientific sources, statistical information, and their visualization in an online article. Our findings indicate that these evidences increase the perceived credibility. At the same time, we found that adding scientific sources, statistical data and, visualizations to an article does not lessen its reading enjoyment but improves its perceived vividness in the view of news users. Further results and implications are discussed.  相似文献   

20.
运用交易费用理论来探讨政府部门间信息资源共享所存在的制度障碍:在构建了一个基于交易费用理论的分析框架基础上,指出正是高昂的交易费用导致部门间信息资源共享这一制度变迁难于实施,并且阐述了阻碍制度变迁的三种类型的交易费用,最后提出降低交易费用、促进部门间信息资源共享的若干政策建议。  相似文献   

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