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1.
The reasons for implementing and the advantages of switching to the Reference Analytics system, a part of the Springshare LibAnswers platform, for collecting reference statistics at a three-campus university library are described. The benefits of using this web-based product are highlighted based on the comparison with the previously used analytical tools and the annual statistical data. Transitioning to Reference Analytics allowed librarians to take advantage of such features, as seamless access to reference transactions, easy customization, cross-tabulation, and data visualization, proving beneficial for overall library reference services.  相似文献   

2.
Public services librarians at South Dakota State University (SDSU) piloted a project to provide personalized reference services to university administrators. The goals of the Administrative Research Support Service were to provide quality information results that inform institutional decision making, to assist SDSU administrators in focusing their research questions, to provide a convenient venue for SDSU administrators to request library research, and to highlight the library’s contribution to SDSU’s mission. During a rollout of the service in 2012, five librarians contributed to the service and ten projects were completed. This initial offering of the service fostered connections between librarians and administrators, allowed librarians to be visible to the campus in an unexpected and innovative manner, and garnered the informal appreciation of administrators. Suggestions for improvement included establishing more formal evidence of the service’s benefits, promoting direct communication between librarians and administrators who are end users of the information, and setting up clearer expectations for librarians’ time commitment to the service.  相似文献   

3.
文章以公有民办独立二级学院图书馆读者满意度为例,利用问卷调查结合因子分析的方法研究独立学院图书馆读者满意度,得出结论:独立学院图书馆读者满意度主要受图书馆员的服务效果、图书馆的设施条件、信息资源获取、环境因素以及获取资料方便程度五个方面的影响,其中服务态度和效果对读者满意度影响最大,同时独立学院学生对学生助理的满意度高于其他正式图书馆员的满意度。  相似文献   

4.
Many librarians do not see themselves as marketers, but marketing is an essential role for hospital librarians. Library work involves education, and there are parallels between marketing and education as described in this article. It is incumbent upon hospital librarians actively to pursue ways of reminding their customers about library services. This article reinforces the idea that marketing is an element in many of the things that librarians already do, and includes a list of suggested marketing strategies intended to remind administrators, physicians, and other customers that they have libraries in their organizations.  相似文献   

5.
ABSTRACT

Ria Lukes and Angie Thorpe, librarians from Indiana University Kokomo, presented a conference session exploring the use of course syllabi as a core tool for measuring and enhancing library support of curriculum needs and service integration. The researchers described their process and the results from a review of 477 syllabi collected from numerous departments spanning diverse disciplines at their institution. Their findings demonstrate how syllabi may be used to identify collection weaknesses, discover misconceptions about library holdings and services, and ultimately serve as a starting point to interact with faculty and librarians to improve and clarify library holdings, services, and outreach initiatives.  相似文献   

6.
This study examines the roles of makerspaces and librarians in public libraries, as defined by nine librarians instituting makerspace services. It explores their understanding of creative spaces and library policy, specifically the foundational principles of intellectual freedom and access. Using constructivist discourse analysis tools, this study analyzes interview data to illuminate a concept of access grounded in expression, incorporating hands-on activities, tools, and social connections. This study has implications for practitioners and policymakers in reconsidering access as a positive liberty enabled by social contexts, and librarians’ enzymatic roles in facilitating those contexts.  相似文献   

7.
针对高校实行“学部制”改革后,图书馆工作如何创新的问题,介绍学部制下学科的发展、科研集群的形成、院系的整合对图书馆信息服务工作的要求。图书馆可以通过服务体制的优化、服务方式的转化、系统平台的升级以及鼓励馆员研究学术等措施来创新服务。学术信息资源、馆员学科背景、用户需求以及学术氛围是学部制下图书馆工作的关键因素。  相似文献   

8.
The authors analyzed bibliographies from three departments’ undergraduate senior theses, with the goal of improving both collection development and information literacy instruction. Though undergraduate students were not citing major journals or key authors, the study revealed popular research topics, which will inform collection development. The finding that the library owned 70% of the journal articles undergraduates cited suggests that they are more likely to cite what their own institution owns, and thus a strong collection can have a significant influence on undergraduate work. The data also prompted conversations with faculty about their expectations and current strategies for guiding undergraduate research, which will allow librarians to improve instruction.  相似文献   

9.
Abstract

This research was aimed at developing a university library management model that would support students’ learning. The research was conducted in three phases: 1) an investigation into the requirements of a university library service of instructors; 2) an investigation into the attitudes of librarians, libraries’ administrators, and university’s administrators toward the roles of library and policy concepts relating to university library management that promote students’ learning; and 3) the development of a university library management model for students’ learning support. A mixed research method was applied comprising qualitative and quantitative approaches. Data was collected using in-depth interviews and questionnaires. The findings have led to a proposal of a university library management model that supports student learning, which is comprised of five components: 1) management policy and system; 2) learning resources; 3) learning support services; 4) learning environments; and 5) the competency and roles of information professionals. It can be stated that studies into Thai university library implementation, strategic plans, and self-assessment reports under the quality assurance system showed that even though libraries have updated resources and services following changing situations in policies, technologies, and users’ needs, there is no clear indicator that Thai university libraries have any strategy for acquiring roles to support students’ learning with practical outcomes. Through reliable research work, this study into a model for university library management would result in a means of developing university libraries that truly supports university student learning based on information from instructors, library administrators, and librarians.  相似文献   

10.
In order to align with university-wide assessment initiatives and to promote a systematic approach to one-shot assessment within our library, a team of five librarians participated in a campus-wide professional development program about student learning assessment. We then implemented library-specific professional development about student learning assessment for one-shot instruction. We provide an overview of the professional development program and discuss our study that explored the impact of the program on librarians’ knowledge, skills, and attitudes about student learning assessment. Our findings indicate that faculty participants had a positive change in practice, knowledge, and attitude after participating in the professional development program.  相似文献   

11.
《The Reference Librarian》2013,54(73):281-292
Abstract

Many library directors and administrators spend a significant portion of their time attempting to market the library and its services. Getting patrons into the library and keeping their business is an integral part of the day-to-day management of the library. This mission, however, is not always effectively passed on to the front lines to the one group of people who face the patrons on a daily basis -the reference librarians.

This article will show how the library's service points can be used as marketing tools; outline what librarians and public service staff should know about their library; and discuss ways in which reference service librarians can help further the library's marketing and public relations goals.  相似文献   

12.
论文通过网络调查的方式,对国内外40所知名图书馆的咨询服务现状进行调查,并通过若干典型案例得出了一些改进图书馆咨询服务工作的启示:图书馆应拓展咨询服务方式,积极利用社交网络工具开展咨询,重视图书馆主页及咨询页面的实用性、美观性和亲和力,加强特色服务和校友服务,加强馆员培训,建立与用户沟通的长效机制,提高咨询服务质量。  相似文献   

13.
在Human Library服务中,图书馆、高校院系、高校社团协会、政府部门、民间非营利组织、媒体等都可成为图书馆的合作对象,合作内容包括真人书资源的共建共享、真人图书馆员的共建共享、读者工作的协同管理、活动费用的多方筹措、活动场地的相互借用。图书馆要通过培养合作意识、成立合作协调机构、构建图书馆Human Library服务联盟、发挥图书馆在合作中的引领作用来有效提升图书馆Human Library服务的水平。  相似文献   

14.
While academic librarians have always sought to create the best services for college faculty and students, the increasingly self-defined “teacher-librarian” needs more than ever to promote positive relationships and collaboration with classroom faculty. Based on a review of library literature, this article explores the nature of several disconnects between librarians and college or university faculty and examines the ways in which library outreach to faculty in its various forms seeks to bridge those gaps. The author maintains that library outreach addresses the issues between librarians and may result in higher levels of advocacy, collaboration, and collegiality.  相似文献   

15.
牛红艳 《图书馆建设》2012,(6):52-54,59
社会参与图书馆公共服务有利于图书馆服务多元化,有利于构建沟通桥梁,有利于激发馆员的服务热情,同时体现了读者权益。目前,社会参与图书馆公共服务的内容主要包括:参与图书馆的数字参考咨询服务、参与图书馆读者服务、参与图书馆的文化推广活动、参与图书馆的宣传推广服务、参与弱势群体服务、参与全民阅读服务。社会参与图书馆公共服务具有普遍性、多样性,为实现图书馆服务效益最大化提供了帮助。  相似文献   

16.
在多年从事公安院校图书馆期刊管理工作的基础上,对公安院校图书馆的期刊管理和服务创新进行了总结和思考,文章主要就期刊采访、科学管理和合理利用、为读者提供优质服务、提高期刊管理人员的素质等方面进行了探讨和分析。参考文献2。  相似文献   

17.
F.I.L.L.S. is a library-specific software package developed by librarians for library staff with little or no computer experience. MacNeal Hospital's Health Science Resource Center designed F.I.L.L.S. to allow libraries to save 60 percent of the time devoted to the interlibrary loan function while improving service to users. As a management tool, F.I.L.L.S. creates a dozen (12) preprogrammed reports that provide invaluable information such as Number of Requests for Periodicals, including copyright information; which libraries are borrowed from frequently; and which libraries provide the fastest or slowest service in filling loan requests. The article describes F.I.L.L.S., its capabilities and its limitations in greater detail.  相似文献   

18.
Abstract

Librarians in the federal sector, like librarians in other medical center libraries, increasingly find it necessary to prove their worth to administrators of their facilities in order to keep their libraries open. The Federal Libraries Section of the Medical Library Association developed a survey for use by federal librarians to help them quantify the value of library reference services provided. Using this survey, these librarians gathered statistics to show the library’s effect on patient care, education, and administrative questions.  相似文献   

19.
Many academic librarians have ideas or opportunities for teaching information literacy courses for the library, outside the scope of their regular positions. Some additional librarians are asked to consider teaching credit-bearing courses for other departments at their institutions, based on graduate degrees they hold in fields besides library science. Academic librarians who face either option are often asked to provide detailed information on how colleagues at other institutions handle arrangements: payment, coverage of library services while they are teaching, and proving their suitability for teaching in a given subject area. Unfortunately, the data available on their work is both scant and scattered. The authors surveyed librarians at 350 academic libraries across the United States to gather and analyze data on these and numerous related aspects of librarians’ teaching for departments outside the library. They also collected and analyzed comprehensive background information on these “professor-librarians.”  相似文献   

20.
Distance librarians working with an online doctoral program at Johns Hopkins University are asked by both students and faculty to provide a large amount of library support – without being embedded into the curriculum or the individual courses. Program administrators and faculty were resistant to allow librarians into the course management system (CMS), denying them access to discussion boards, assignment updates, and course content, but still expected a high level of student support. Over a three-year period, librarians respond by creating a “halo” of library services to support students at point of need that existed outside of the CMS, but was still highly integrated into the program. Librarians explore the importance of scaffolding and linking disparate services to complement each other, building a halo of support. Student need is at the center of the plan, focusing on collaborative teaching and reflection as well as student centered learning.  相似文献   

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