首页 | 本学科首页   官方微博 | 高级检索  
相似文献
 共查询到20条相似文献，搜索用时 31 毫秒
1.
Although public meetings are a frequent method of public participation and risk communication, little research investigates what citizens think about their use in environmental management. To examine satisfaction with public meetings, residents of two neighboring communities received questionnaires following a public meeting about a local landfill. Respondents included residents who did and did not attend the meeting. Irrespective of whether respondents had ever attended a public meeting, meeting expectations and perceptions of relational/informational communication at meetings, including whether respondents thought meeting organizers were genuinely interested in participants' comments or meetings were informative, predicted satisfaction. Perceived risk associated with the recent meeting's topic and credibility of government agencies that frequently conduct meetings also predicted satisfaction.  相似文献   

2.
Using actual news coverage of an environmental risk, this experimental study examined whether providing unrelated risk comparisons and information about other sources of the same risk influenced readers' reactions to the coverage. The study suggests stories that provide information on other sources of a contaminant may do little to reduce risk perceptions; however, providing information about the magnitude of the risk at hand relative to other risks had several communication benefits. Both comparisons lead readers to feel more informed about the risk and, thus, better able to make decisions than those who did not see the comparisons. Media implications are discussed.  相似文献   

3.
Employing popular normative public relations paradigms, this study identified practices used by developers that improve long-range project outcomes, based on successful engagement in public meetings. Perceptions of public meeting processes, as well as mechanisms to improve outcomes and participant diversity, are discussed. Generally, findings indicate that larger developers were more likely to use public meetings successfully to identify, monitor, and resolve issues; and develop collaborative relationships. These developers were also likely to seek opportunities to increase public involvement by finding ways to lower constraints to participation. These strategies include varying meeting formats, sustained dialog throughout the project life span, employing consultants to aid in the development of public meeting plans, innovation in communication strategies, transparent exchange of ideas, and collaborative negotiations.  相似文献   

4.
Guided by theoretical models, this research examines (for the first time within the same design) young American adults' reports of age stereotypes, norms of respect, beliefs about intra‐ and intergenerational communication, and communication satisfaction toward young adult, middle‐aged, and older adult targets. Multivariate analyses showed that as age of target increased so did trait attributions of benevolence, norms of politeness and deference, and communicative respect and satisfaction; however, attributions of personal vitality decreased linearly. Path analyses revealed that the more young adults stereotyped older adults as benevolent and personally vital, the less likely they were to report avoiding communication with them. Deference norms also positively related to the degree of communicative respect afforded older adults and the more respondents reported avoiding communication with them, the less satisfied they were with their intergenerational conversations.  相似文献   

5.
This study examined customers' perceptions of personalized service communication performance in relation to their expectations as predictors of their satisfaction and loyalty intentions in four professional service contexts. Survey data were obtained from 253 customers regarding their expectations and experiences with physicians, dentists, auto mechanics, or hairdressers. Multisample covariance structure analysis procedures were performed to assess the level of support for alternative theoretical models across all four professional contexts. Results provided support for one model, specifying that customers' perceptions of communication performance accounted for significant variation in customer satisfaction, which, in turn, predicted customers' loyal behavioral intentions. Customers' expectations did not play an influential role in predicting customer satisfaction and loyalty, as proposed in an alternative model  相似文献   

6.
How are libraries used as meeting places, and by whom? Through survey data, six categories of places are identified: the library as a “square,” as a place for meeting diverse people, as a public sphere, as a place for joint activities with friends and colleagues, as a metameeting place, and as a place for virtual meetings. Representative samples of the population in three townships in Oslo, each with a markedly different demographic profile, are surveyed. Multivariate regression analyses are performed to analyze why some people use the library for a range of meetings and others do not, as well as to examine variations in the use of the library for different kinds of meetings. Public libraries are shown to be used for a variety of meetings. Community involvement is more important than township and demographic variables in explaining variations in use of the library as a meeting place. Correlations between low income and low education and high use of the library as a meeting place were found, indicating that the library as a meeting place plays a substantial role in equalizing the possibilities of being an active citizen across social and economic differences. The study contributes to understanding the role of the public library in a multicultural context. The public library as a unique and complex meeting place has important implications for future librarianship.  相似文献   

7.
在风险社会中,科技的发展不仅是衡量现代性的核心要素,同时也是催生不确定性的重要原因。社交媒体的发展很大程度改变了风险传播的景观,使得风险认知和媒介信息之间的关系更加复杂。本研究采用问卷调查法对临近核电站建设区域社交媒体用户进行调查,旨在探讨社交媒体环境下的信息对受众风险信息搜索行为的影响。本研究采用结构方程模型的分析方法,从社会认知理论出发考察社交媒体环境中信息的质量对受众反应的作用过程。结果显示信息质量可以通过影响用户的风险认知、风险知识水平和自我效能三个变量影响其风险信息搜索行为,从而证明社交媒体所构建的信息环境会显著作用于人们对于风险的认知和行为反应。本研究的发现期待可以为风险传播中的有效公众沟通策略以及线上风险信息管理提供参考。  相似文献   

8.
Patients who are HIV+ are often faced with the choice of whether or not they should tell their health care providers that they are HIV+. Although appropriate health care and safety require the communication of such information, the stigmatization associated with HIV puts at risk the patients’ pride, dignity, and ultimately the quality of their health. Using Goffman's (1963, 1967) notions of face and stigma, the present study described the major influential factors prompting the act of disclosure of HIV, the act itself, and the effect that act appears to have had on the patient/provider relationship. Phase I of the study gathered pilot data through in‐depth interviews, leading to a quantitative questionnaire used in Phase II. A sample was obtained through AIDS organizations around the U.S. and via electronic mail addresses for AIDS/HIV electronic discussion groups. The interviews and surveys asked respondents to recall a time when they had to make the decision to disclose or not disclose their HIV+ status to a care provider. The results indicated that patients typically did disclose their HIV+ status despite their strong feelings of stigmatization. Three key factors were related to their decisions: 1) perceived necessity of disclosure; 2) subjective feelings of comfort about the disclosure; and 3) perceptions of stigmatization. Patient satisfaction levels were also related to these factors. Implications for face maintenance and health care management as well as the determinants of subjective comfort are discussed.  相似文献   

9.
This essay examines approximately 1 1/2 years of opinion page content in The Jasper NewsBoy concerning the dragging death of James Byrd Jr. in June of 1998. The manner of Byrd's murder horrified much of the nation and galvanized public discussion about race relations. The NewsBoy's coverage was an important part of the community's response to the crisis, which ranged from prayer vigils to town hall meetings. This paper sketches a brief outline of the crisis as it unfolded to provide a context for the papers role, followed by an analysis of the NewsBoy's opinion section based on Fishman's methodology for examining crisis communication events. By combining elements of civic journalism and crisis communication, the newspaper helped the town stage a successful image restoration campaign.  相似文献   

10.
Communication privacy management theory maintains permeability rules manifest as communication strategies used during conversation. Although postdivorce families tend to privilege openness, this conclusion is based on recalled reports and single discussions about negatively valenced topics. To determine whether ambiguity functions as a manifestation of permeability rules and its effects on relational satisfaction and psychological well-being, 39 parent-emerging adult child dyads discussed one negatively valenced and one positively valenced postdivorce topic. Results indicated parents were ambiguous while discussing negatively and positively valenced topics, and children were perceptive of parents' ambiguity during the conversations. No differences were found between parents' use and children's perceptions of parents' ambiguity. Further, children's relational satisfaction and psychological well-being were affected by ambiguity in both discussions.  相似文献   

11.
This study focused on a cohousing community's use of consensus to make a decision about surfacing a parking area. It revealed that the community's use of consensus decision making allowed the residents to balance three goals: making an appropriate decision, meeting members' needs, and maintaining the community's well-being. Reaching agreement, however, was complicated by members' value differences and discontinuity in their participation. The analysis of this case reveals three qualities characteristic of the enactment of consensus: the role of structured communication within and between group meetings, a tension between maintaining process openness and reaching decision closure, and the expectation that group members will work within the consensus process. The analysis also highlights the importance of timing in the interpretation of conflict in a consensus-oriented group and the role of process change when a group reaches the limits of members' commitment to consensus.  相似文献   

12.
In today's fast-paced society, speed dating is becoming prevalent as a method of meeting potential partners for an intimate interpersonal relationship. At each event, participants can meet at least 6 potential partners, and quickly determine whether there is a connection that may lead to additional meetings. Through observations of the speed dates, 2 primary themes were established. Participants unconsciously progress through 3 phases of Berger and Calabrese's Uncertainty Reduction Theory gauging compatibility. Second, female participants passively assess the potential relationship, as males tend to dominate the situation. Through further observation and study, researchers can validate these “thin slices” as an effective method of meeting potential partners and developing intimate relationships.  相似文献   

13.
This study analyzes actual and perceived support for the PersianGulf War in the United States. Data were collected from 292residents of New Castle County, Delaware, during the 1991 GulfWar. Results show that support for the war was not the strongconsensus reported in mainstream media. In fact, 53.1 percentof the respondents fell within the neutral, disagree, or stronglydisagree ranges of a support for the war scale. Only 6.6 percentof the respondents were in the strong support range. However,responses were significantly higher on an item measuring perceivedsupport for the war. Consistent with Noelle-Neumann's spiralof silence theory, perceived public support for the war wasa significant predictor of support for the war even after 13variables were controlled. The alternative explanation thatsubjects were ‘projecting’ their own perceptionsonto the public, is discounted by the finding that liberals,moderates and conservatives did not differ in their perceptionsof public support.  相似文献   

14.
Survey data from Los Angeles Times editorial employees and residents of Los Angeles County were gathered to determine respondents' views of the newspaper's efforts to increase minority coverage, specifically with regard to the market-driven nature of those efforts. How respondents perceive market-driven journalism and the extent to which newsroom and community perceptions of it are similar were specifically addressed. This is an important and neglected area of research. Results suggest that people, whether journalists or readers, neither dismiss nor embrace market-driven journalism outright.  相似文献   

15.
People affected by rare diseases often have limited coping resources and sometimes face stigma. They build communities with others who share their conditions, but not all members may benefit from these communities. This study investigated how adults with a rare genetic health condition (Alpha-1 antitrypsin deficiency; AATD) think about both the Alpha-1 community and public stigma about AATD, and how these cognitions predict their communication responses and well-being. The results showed that people with AATD-encountered stigmatization from various sources. Stronger public stigma predicted more secrecy, more stress, and less available support. Stronger group identification with the Alpha-1 community predicted less secrecy; stronger group activism predicted more available support and more communication to challenge stigmatizers. Post hoc analyses showed significant interactions between public stigma and group cognitions on communication to challenge stigmatizers. Practical implications for bolstering communities to improve the well-being of people with rare diseases were discussed.  相似文献   

16.
To understand why coastal residents do not always evacuate before storms, a pair of studies analyzed evacuation decision-making among residents of Long Beach, NY and surrounding municipalities on Long Island, NY via a mixed methodology approach. First, residents who lived in Long Beach, NY during ‘Superstorm’ (hurricane turned post-tropical cyclone) Sandy in October 2012 were interviewed about their evacuation decision. Second, 34 pre-storm messages were developed and administered to residents of the same area: faced with a hypothetical oncoming hurricane, respondents indicated after each message whether they would evacuate. In the interviews, residents spoke more about friends and family than traditional authority figures; survey results, however, imply that residents are more likely to evacuate given messages from traditional authority figures. This can be resolved with the Elaboration Likelihood Model of persuasion, which suggests that motivation and emotional state influence information processing. Implications for actual emergency message formation are discussed.  相似文献   

17.
Most extant research on end-of-life communication in families has been based on the assumption that more communication is better communication. We used a multiple goals theoretical perspective to demonstrate that the quality of communication about end-of-life decisions matters. Members of 121 older parent/adult child dyads (N = 242) engaged in an elicited conversation about end-of-life health choices and reported their assessments of the conversation. Using multilevel linear modeling, we found that outside ratings of a person's communication quality (i.e., attention to task, identity, and relational goals) as well as outside ratings of the partner's communication quality were positively associated with the person's reported conversational satisfaction and hopefulness and negatively associated with the person's hurt feelings and relational distancing.  相似文献   

18.
No Phone Zone     
Abstract

This article reports the results of a survey of cell phone policies in university libraries conducted over a three-month period in 2005. The authors sought information about the libraries' problems regarding cell phone use and attendant noise by students and other library users. The authors began with an 18-question survey of one hundred libraries, with at least one library from every state. When the response was low, the authors expanded their research by looking at every library Web page that had the word “University” in its title. Finally, they contacted several larger libraries that had policies banning cell phone use altogether to see whether they worked. Most respondents found cell phone noise a problem. Most respondents indicated that public service staff and security officers enforced the policies; comments from the original survey were insightful concerning compliance solutions.  相似文献   

19.
Prior research links social support with several positive health outcomes. However, less is known about the association between social support and Type 2 diabetes risk factors, such as glycemic control. This study uses a nationally representative sample from the National Longitudinal Study of Adolescent to Adult Health (Add Health) to examine the relationship between social support and glycated hemoglobin A1c (HbA1c) levels. The data were analyzed through hierarchical logistic regression. Results indicate an inverse relationship between elevated HbA1c levels and individuals’ satisfaction with their partners’ daily interactions. Implications include the possibility of reducing Type 2 diabetes risk through communication interventions highlighting the importance of maintaining positive daily interactions.  相似文献   

20.
The present study investigates the relationship between nonverbal encoding and decoding of positive and negative affect attributed to relational and nonrelational factors and spouses' marital adjustment. Findings indicate that accuracy in decoding of nonverbal affect was associated with the partner's, but not one's own, marital satisfaction. In regard to specific relational and nonrelational affect, results showed that accurate decoding of relational positive affect and of nonrelational negative affect was associated with the decoder's marital satisfaction, while accurate decoding of relational positive affect was associated with the partner's dissatisfaction. In regard to nonverbal communication and sex differences, we found that husbands' decoding of wives' nonrelational affect was more predictive of marital satisfaction than wives' decoding of husbands' nonrelational affect. Overall, however, we did not find many of the sex differences in nonverbal communication reported in previous studies. Implications of these findings for our current understanding of nonverbal communication in marriages are discussed.  相似文献   

设为首页 | 免责声明 | 关于勤云 | 加入收藏

Copyright©北京勤云科技发展有限公司  京ICP备09084417号