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Graham D. Bodie Kaitlin E. Cannava Andrea J. Vickery 《Communication Research Reports》2016,33(2):166-172
The active listening paradigm recommends that helpers paraphrase the thoughts and feelings of support seekers. But how? This study compared evaluations of four types of paraphrase messages derived from the work of Polanyi. Results showed that certain forms of paraphrasing are evaluated as more helpful, sensitive, and supportive than others, though differences were not in full alignment with theoretical predictions, and results were dependent on narrative prompt. Our study provides initial empirical data that question the practical advice given to informal help providers found in our academic scholarship and textbooks. Formal and informal helping relationships have many similarities and differences that should be acknowledged and tested with a variety of methods and populations. 相似文献
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Objectives: What does the publicly available literature tell us about the attitudes of health care staff to the development of information technology in practice, including the factors which influence them and the factors which may be used to change these attitudes? Methods: Twelve databases were searched for literature published between 2000 and 2005 that identified research related to information technology (IT), health professionals and attitude. English language studies were included which described primary research relating to the attitudes of one or more health care staff groups towards IT. Letters, personal viewpoints, reflections and opinion pieces were not included. Results: Complex factors contribute to the formation of attitudes towards IT. Many of the issues identified were around the flexibility of the systems and whether they were ‘fit for purpose’, along with the confidence and experience of the IT users. The literature suggests that attitudes of practitioners are a significant factor in the acceptance and efficiency of use of IT in practice. The literature also suggested that education and training was a factor for encouraging the use of IT systems. Conclusions: A range of key issues, such as the need for flexibility and usability, appropriate education and training and the need for the software to be ‘fit for purpose’, showed that organizations need to plan carefully when proposing the introduction of IT‐based systems into work practices. The studies reviewed did suggest that attitudes of health care professionals can be a significant factor in the acceptance and efficiency of use of IT in practice. Further qualitative and quantitative research is needed into the approaches that have most effect on the attitudes of health care staff towards IT. 相似文献
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Assessing citizen adoption of e-Government initiatives in Gambia: A validation of the technology acceptance model in information systems success 总被引：1，自引：0，他引：1
The technology acceptance model (TAM) has been used extensively to explain and predict users' acceptance of corporate information technology (IT). With the advancement in IT and the expanding popularity of internet applications in Gambia, e-Government has been a priority factor in rendering government services and in making information more accessible to citizens. This study shows how the TAM and e-Government initiatives would positively impact the Gambian government, despite the cultural differences within the country. This study developed a successful model of the Gambian e-Government system to assist Gambians with more efficient and cost-effective government operations. The study results reveal that the core constructs of the TAM have strong influences on user-intention towards e-Government products. This implies that the Gambian government can potentially utilize this study's TAM findings in other contextual settings to design and promote further implementation of e-Government systems. 相似文献
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The importance of information kiosk development and implementation in the context of E-Government policies has been discussed in previous research. While many governments are today making considerable investments to implement information kiosks, previous research suggests that citizens may not use information kiosks in spite of their availability. However, the successful implementation of information kiosks depends significantly on whether or not citizens are willing to adopt the new information technology (IT). Therefore, based on the Unified Theory of Acceptance and Use of Technology (UTAUT), this study investigates the determinants of use behavior regarding information kiosks and the moderating effects of age and gender differences on the relationships between the determinants and behavioral intention/use behavior. Data collected from 244 respondents in Taiwan were tested against the research model using structural equation modeling techniques. The results partially support the applicability of the UTAUT in the context of information kiosks. The findings of this research provide several prominent implications for the research and practice of information kiosk development and implementation. 相似文献
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《Library & information science research》2014,36(3-4):225-233
Studies of the resources and services provided through university digital libraries have focused on evaluation criteria which consider usability, content, technology, and context. The factors influencing user perception of university digital libraries have not been explored and discussed from the perspective of specific library service types. Structural equation modeling was used to explore influencing factors and the relationships among them, based on 353 responses to survey questionnaires regarding academic DLs in China. Findings show that information providing services, information retrieval services, and individual services are direct influencing factors, while information organizing services affect user perception indirectly through information retrieval services and individual services. Various services also demonstrate interactions. 相似文献
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O. V. Syuntyurenko R. S. Gilyarevskii 《Scientific and Technical Information Processing》2017,44(2):107-118
The determining factors of the pattern of innovative development of Russia’s economy are considered. The structural functional insufficiency of the current interactions between basic science and industry is shown. The steady upward trend in exports of software and IT services of Russian companies is analyzed. The role and potential of innovation engineering companies in the field of information technologies is emphasized. The current relevant tasks of information support of innovative research, development, and technology transfer are discussed. Prospective areas for improving the efficiency of the national information structure are presented. 相似文献
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《Journal of Government Information》1999,26(1):33-42
Changing business and legal conditions force federal agencies to acquire information technology (IT) systems today that may be subject to future mandatory electronic records management (ERM) requirements. Agencies must devise IT investment strategies that optimize operating efficiencies and customer service improvements in the present and also comply with the likely future direction of ERM regulations. The U.S. Environmental Protection Agency undertook a business process reengineering (BPR) exercise with respect to future co-location of previously separate regulatory docket facilities. Their experience suggests that future mandatory ERM will cause federal agencies to take a more thorough account of the full information life cycle when planning an IT system’s life cycle; and that BPR is a practical necessity when implementing ERM. 相似文献
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In 2004, the Korean government launched the IT839 project with the objective of converting Korea into a ubiquitous information society. This study investigates the role of the Korean government in the development of the national information infrastructure and the realization of IT839 vision. This paper reviews the historic and individual data related to the infrastructure project, draws on the social construction of technology theory as a framework for interpreting such data, traces the transformations and translation of this data in the public, political, and social discourse, and discusses the next generation of information infrastructure. Findings imply that despite optimistic prospects and proactive drive, uncertainty still remains with respect to where IT839 will evolve and how it will impact the new information milieu. 相似文献
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从企业价值链理论的视角,对信息组织机构竞争战略与价值链进行系统分析,探讨服务模式创新的方法,提出价值服务战略的核心就是如何围绕产品生命周期服务、解决问题集成服务、系统集成服务、价值网络协同服务、价值网络运营服务、信息融合服务、基于IT新功能服务、基于IT系统融合服务和基于IT的网络平台服务的九种价值服务体系采取的服务战略,以此实现公共信息资源服务价值的最大化. 相似文献
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社交网络中个人信息安全行为影响因素的实证研究 总被引：1，自引：0，他引：1
[目的/意义]随着社交网络用户的逐渐增多,社交网络中个人信息安全行为研究对帮助社交网络用户更好地规避社交网络安全风险、推动社交网络平台开发商提高信息安全技术具有积极的作用。[方法/过程]基于社会认知和保护动机理论,构建社交网络个人信息安全行为影响因素模型,并运用问卷调查和结构方程方法对模型的适用性进行检验。[结果/结论]数据结果表明,反应效能是社交网络中个人信息安全保护行为最主要的影响因素,其次是感知威胁和自我效能对个人信息安全保护意愿产生正向影响,而回避行为对信息安全保护意愿产生消极影响,用户信息安全保护意愿对信息安全保护行为产生正向影响。 相似文献
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《Journal of Government Information》2000,27(4):471-479
Information technology (IT) applications in local government have been mostly used to advance the technical capacity of localities in delivering public services. As decision making responsibility moves from the U.S. federal government to local governments, academic researchers should address the need for developing intuitive decision support systems (DSS) for government managers and senior decision makers. The task-specific models of Web-based information systems (IS) discussed in this study can help local government managers capture information in multimedia format and facilitate information sharing between their department and other agencies without dependency on specific platforms, time differences, or locations in a cost-effective manner. Consequently, research should be encouraged to develop methods that respond to questions of training in the new IS environment and to provide solutions to facilitate service and system integration despite the environmental and political complexity surrounding local governments. 相似文献
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This article will introduce and illustrate process mapping as a valuable tool in the academic library setting. Commonly used in the business world, process mapping is the practice of gathering information regarding a specific workflow and diagraming it visually, usually in the form of a flowchart. This representation can then be analyzed for process improvement. In addition to helping assess current workflow efficiency, process mapping is a valuable way for employees throughout the library to see how they are contributing to essential processes. Process mapping can also help to identify areas where departments can work to further collaborate and can contribute to knowledge management and continuity. This article will highlight the valuable benefits of process mapping and document the authors’ experience focusing this activity on the operations at the University of North Carolina at Charlotte’s J. Murrey Atkins Library. 相似文献
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虚拟医院是以网络为依托,利用虚拟现实技术、3D技术、通信技术等现代化技术建立的、为人们提供医学信息资源与医疗咨询服务的新型医院模式。文章对虚拟医院数字参考咨询用户研究的定义和意义进行了分析,并在此基础上总结了用户的信息需求特征,以期对虚拟医院数字参考咨询服务的实施有所帮助。 相似文献
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虚拟医院是以网络为依托,利用虚拟现实技术、3D技术、通信技术等现代化技术建立的、为人们提供医学信息资源与医疗咨询服务的新型医院模式。文章对虚拟医院数字参考咨询用户研究的定义和意义进行了分析,并在此基础上总结了用户的信息需求特征,以期对虚拟医院数字参考咨询服务的实施有所帮助。 相似文献
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Steven B. Hunt 《Communication Studies》2013,64(3):378-384
Managing private health information in the workplace has become a salient communication issue for employees, supervisors, and organizations. The primary objective of this investigation is to explore employees’ perceptions of and preferences for communicating about health information in the workplace. A qualitative focus group study was conducted using Communication Privacy Management Theory (CPM) as a framework to organize the questions employees face about sharing personal health information. Forty-nine workers were recruited to participate in nine focus groups. The results demonstrate a variety of contextual influences and behaviors relating to employees’ preferences for discussing health information at work. Specifically, the researchers identified five emergent themes in the data: rules for sharing private information, boundary coordination, reasons for permeable boundaries, reasons for impermeable boundaries, and organizational environment and conditions. The data parallel CPM and have practical implications for managers aiming to improve the regulation of health information in the workplace. 相似文献
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Patricia M. Sias 《Communication Studies》2013,64(4):375-395
This study examined the extent to which the amount and quality of work‐related information employees received was associated with the quality of their relationships with peer co‐workers and their immediate supervisors. Results indicated that supervisor–subordinate relationship quality was positively related to both the amount and quality of information employees received from their immediate supervisor. In addition, employees’ proportions of information peer relationships were negatively related, and their proportions of collegial peer relationships were positively related, to the quality of information they received from their co‐workers. Regression analyses also indicated that the quality of information employees received from their supervisors and co‐workers was positively related to their job satisfaction and commitment to the organization. 相似文献
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Gemma Siemensma M MBA BA Daniel McDonald BA 《Health information and libraries journal》2023,40(2):218-222
Australia is no different to any other country in that information technology (IT) and the speed of its advancement has a huge impact on health care and therefore on health libraries. Australian health librarians are valuable members of health care teams and strive to integrate services and resources across hospitals. This article looks at the role Australian health libraries play in the broader health information landscape and the importance of information governance and health informatics as a tenet of the work undertaken by libraries. Of particular focus in this is the Health Libraries Australia/Telstra Health Digital Health Innovation Award, offered annually, to help focus on particular technological challenges. Three cases studies are explored demonstrating impact on the systematic review process, inter-library loan system automation and a room booking service. Also discussed are the ongoing professional development opportunities, which help upskill the Australian health library workforce. Australian health libraries also face many challenges with piecemeal IT systems across the nation, resulting in lost opportunities. Also, many Australian health services do not have a qualified librarian on staff, which undermines information governance. However, resiliency shines through with strong professional health library networks working to challenge the status quo in an effort to improve the application of health informatics. 相似文献
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The effects of e-Government cloud assimilation on public value creation: An empirical study of China
《Government Information Quarterly》2019,36(4):101397
Cloud computing applications have entered the stage of popularization and wide adoption as part of e-Government. Improving the implementation and assimilation of e-Government cloud applications (e-Gov cloud) to create public value has become an important issue. Based on theories of information technology (IT) assimilation, IT value, and organizational ambidexterity, this study develops a model of e-Gov cloud assimilation and explores the individual and joint effects of the depth and breadth dimensions of e-Gov cloud assimilation on public value. The model was tested with partial least squares structural equation modeling (PLS-SEM) using a survey of local government agencies in China. The empirical results show that the two dimensions of e-Gov cloud assimilation - depth and breadth - have significantly positive effects: (1) directly on operational public value and (2) indirectly on strategic public value through operational public value. Moreover, the complementary fit strategy of the depth and breadth of e-Gov cloud has a significantly positive effect on strategic public value, while the balanced fit strategy has no significant effect. These findings contribute to both academic research and practical implications, advancing our understandings of e-Government cloud assimilation on public value creation. 相似文献