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Jane Sweetland 《Health information and libraries journal》2000,17(2):77-82
This paper describes the impact of providing six users of the Health Facts Consumer Health Information Centre at Frenchay Hospital with health information. Comments from a previous user satisfaction questionnaire survey implemented by the researcher provided themes to explore. These were: (1) cognitive effects (2) affective effects (3) behavioural effects. Semi‐structured interviews were conducted with six consecutive users of the centre asking about a health problem for themselves. Health Facts information improved knowledge and understanding, reduced anxiety, and helped respondents accept and self‐manage illness, facilitated by quality of content and presentation. Everyone took some subsequent action in support of their condition. The centre saved users’ time searching for information elsewhere and staff were key players providing it. Information was shared with others, extending its impact. Increased publicity for the service was the main suggested improvement. Health Facts information was mostly rated higher than other information sources, and unexpectedly as high as information from doctors. Even well‐informed users gained new understanding. Health Facts information is highly valued, and complements advice given by health professionals. Findings reflect recent literature and government policy to get patients more involved in their own health care. The methodology may help other health information services investigate this subject. 相似文献
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According to industry estimates the mobile device (smartphone and tablet) will soon be the main platform for searching the Web and yet our knowledge of how mobile consumers use information – especially scholarly information, and how that differs from desktop or ‘tethered’ users – is imperfect to say the very least. This article aims to correct this through an analysis of the usage logs of a major cultural, multimedia website, Europeana.eu, which started tackling the mobile challenge in 2011. The challenges of identifying mobile use – no easy matter – are described. The information behaviour of 150,000 mobile users is examined and compared with that for desktop users. The main findings are that mobile users are the fastest‐growing user community and that their visits are very different in the aggregate from those arising from desktops. Mobile visits are information ‘lite‘: typically shorter, less interactive, and with less content viewed per visit. Use takes on a social rather than office rhythm, with use peaking at nights and weekends. 相似文献
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提出了武警后勤科研的情报研究所在明确职能定位、了解科研信息需求变化的基础上,拓宽信息资源获取渠道,开展用户需求的知识服务,建设面向学科的复合型情报服务团队,以贴近科研工作,实现自身可持续发展。 相似文献
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用户感知视角下影响知识付费平台信息资源质量的因素分析 总被引：1，自引：0，他引：1
[目的/意义]当前知识付费平台如何以最高的效率为用户提供最有价值的信息成为各方十分关注的问题，分析知识付费平台信息资源质量的影响因素，对于促进知识付费行业健康发展具有重要意义。[方法/过程]以"知乎""得到"等主要知识付费平台为调研对象，从在线用户对知识付费感知的角度，在网络调查与文献资料收集的基础之上，利用数据分析探寻影响知识付费平台提高知识与信息资源质量的主要因素，提出促进知识付费平台提高信息资源质量的可行性措施。[结果/结论]分析发现，未来知识付费平台的重点将从对内容的开发转向用户群体的争夺，并沿垂直领域发展，与其他各大商业平台进一步融合，视频将成为平台新的经济增长点。多元化、高效率、流水化的内容将成为推动知识付费平台为用户提供高质量的信息资源的核心动力。 相似文献
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《Library & information science research》2023,45(1):101222
Searches with learning intent typically require the users to interact with the searching environment and perform knowledge acquisition features such as scan, read, and process the online content to fulfill their information needs. To capture indicators from searching behaviors that could account for the knowledge gained during a Web search, a qualitative study was performed using the Concurrent Think-Aloud protocol to observe the mechanisms of transfer and map knowledge flows during 78 search sessions. Findings indicate evidence of transfer of learning in the form of sixteen online information searching strategy indicators. This research aids the understanding of how knowledge is gained during search sessions and how to identify behaviors that could indicate that learning has occurred, which could be used to represent knowledge gain on Web search engines. In this way, it can aid search engines to become not only better tools of searching, but also tools of learning. 相似文献
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David Nicholas Paul Huntington Peter Williams Pam Vickery 《Health information and libraries journal》2001,18(4):213-219
An exit questionnaire survey of 150 hospital users of a touch screen health information kiosk was undertaken. It was compiled by Royal Cornwall Hospitals NHS to evaluate kiosk use and was reanalysed by researchers at City University to determine whether the information obtained went anyway to meeting patients’ information needs. The study established two effective outcome variables on kiosk use: whether the information found answered the users’ questions and if users intended, after using the kiosk, to find more information elsewhere. Two‐thirds of respondents said that the information found had answered their question, whilst 16% said that after using the kiosk they still had further questions and intended to talk to a health professional to obtain this information. The variables found to have an impact on the information outcome included: gender, navigational ease, object of search, and ease of reading and understanding the information. 相似文献
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The purpose of this study was to create a substantial body of knowledge about the factors that influence the success of electronic journals, and to share this knowledge with that in the fields of astronomy and astrophysics in order to help facilitate change.Structured questionnaires for users (Academic Members, Post-Doctoral Fellows and Research Scholars) containing 40 different questions, many of which were further subdivided and framed in order to get information on various aspects of the usage of electronic journals. The purpose was to identify the basic minimum infrastructure necessary to provide users access to electronic journals and to facilitate easy response in all major A&A organizations in India.The increasing use of the electronic information-seeking environment has produced changes in the practice of science. Significant research has been conducted already on the impact of new information and communication technologies on scholarly work.This study was limited to astronomy and astrophysics libraries and information centres in India.This paper identifies the information needs of the users. Each community and discipline has its own specific legacy of journal structure, reading, publishing, and researching practices, and it will take trial and error to establish which kinds of e-journals are the most effective and useful.Case study. 相似文献
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Background: The Clinical Librarian (CL) Service at Brighton was established in 2003 with the aim of providing high‐quality evidence to designated teams and fostering an evidence‐based culture. Objective: To evaluate the CL service at Brighton and discuss the implication of the findings. Methods: A combination of internally collected data (n = 167), and an external evaluation of the service by questionnaires (n = 86) of users and non‐users and interviews (n = 9) of users. Results: Internal data suggest that the service is valued by its users and that patient care and continuing professional development are the most common uses for searches (confirmed by the external study); that searches generally result in some change in knowledge; and that this knowledge is disseminated. The external study found that visibility of the CL was crucial to the effectiveness of the role and that clinicians used the service mostly to get access to a wider range of resources and/or to save time. Users wanted the CL to include evaluative annotation with the results, and for the CL role to become more embedded in the team. Interview results expanded on the issues of integration of the CL and the need for annotation of results. Conclusions: To be most effective, CLs would be dedicated to one team, but financial constraints make this unlikely. Alternative working patterns are suggested as a possible compromise. 相似文献
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科学图书馆与知识管理 总被引：24，自引：2，他引：22
从电子图书馆和信息资源管理入手,介绍知识管理的基本概念和应用,分析其对科学图书馆理论研究的启示,强调读者(用户)参与构建科学图书馆的新型馆藏资源是知识管理在科学图书馆的现实应用。 相似文献
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This study examines the debates and discussions surrounding the Korean government's Me2Day, the largest social networking and microblogging site in the country used by 26 government bureaus, including the Blue House. Me2Day users post messages composed of up to 150 characters and establish links with other users through multimedia-based information and knowledge obtained from their browsers, desktop computers, e-mail messages, and mobile phones. This study provides a better understanding of the characteristics and structures of cyberspace communication between the Korean government and citizens. The results indicate that although each bureau had different goals in terms of using Me2Day, users were more likely to use the service if their bureau actively posted messages or responded to user comments. Users tended to have critical attitudes toward the Korean government when they were allowed to freely post messages and share information. 相似文献
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《图书馆管理杂志》2013,53(3-4):115-140
Abstract Librarians have not traditionally been the developers of iiifurnuition retrieval systems. However, with the growth of the World Wide Weh and online knowledge management opportunities, academic librarians have begun to emerge as online system developers and designers. As librarians jockey lor position as experts in understanding information-seeking behavior in this virtual landscape, they must learn about usability testing. Usability testing reveals how users search for online information and is a key component in determining when a product is easy to use and ready for public use. Both the University of Arizona and OCLC have undergone usability evaluation in various ways and have integrated results of these evaluations into their Web and online product designs. 相似文献
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Joseph M. Yap PhD Agnes Hajdu Barat PhD Peter Kiszl PhD 《Health information and libraries journal》2023,40(3):319-325
The professional identity of librarians is established with regard to the current understanding of their knowledge practices. The global phenomenon of false and untrustworthy information circulating on social media platforms paints a new issue that librarians must conquer. Messages, content, news, and information on the web make it challenging for librarians to educate users as to where the sources come from and the need to evaluate for credibility and trustworthiness. During the pandemic, and with a surge of information disorders on social media, the World Health Organization recommended building resilience to misinform-ation and engaging and empowering communities to take positive action. This research seeks to explore the relationship between professional identities and the participation of librarians in an infodiverse environment, specifically by exploring how Filipino librarians applied aspects of their knowledge practices to the evaluation of social media health information during the pandemic. 相似文献
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Samuel Maredi Mojapelo 《Public Library Quarterly》2020,39(3):265-282
ABSTRACTCitizens, including those living in poor and developing countries, need equitable access to information daily to satisfy their diverse and multiple information needs. In this information age and information economy era, easy and instant access to information and knowledge, which are inevitabilities for socio-economic development, cannot be overemphasised. With rolling out of public libraries even in disadvantaged rural communities due to the library conditional grant in South Africa, the study is aimed at investigating factors influencing the Internet access and use in public libraries in Limpopo. The study adopted a qualitative research approach. The twenty four users of three rural, semi-rural and urban public libraries were selected through convenience sampling. A well-placed government official of the Department of Sport, Arts and Culture was purposively selected. All informants were interviewed face to face to collect data. The study found that, although public libraries studied have networked computers for the Internet access and use, there are many challenges. The officials of the relevant department need to study the recommendations of this study to ensure that the people have digital access in public libraries to mitigate the diverse socio-economic challenges they are facing to improve their lives. 相似文献
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《Journal of Web Librarianship》2013,7(4):375-376
Libraries today face an increasing challenge: to provide relevant information to diverse populations with differing needs while competing with Web search engines like Google. In 2009, a large group of libraries, including the University of Nebraska-Lincoln Libraries, joined with Innovative Interfaces as development partners to design a new type of discovery tool. The concept of information portals best supports the research and instructional needs of our communities by organizing and presenting information that incorporates licensed databases, text, multimedia, and other relevant sources. The discovery tool under examination by University of Nebraska-Lincoln and Encore integrates searches of the catalog, locally created full-text and image sources, and articles from licensed databases with navigation options that facilitate narrowing and expanding search results. This information portal development is an ongoing process with the goal of providing a tool that is as easy to use as Web search engines and that preserves the quality that library users expect. This article explores the requirements for an information portal and describes the challenges University of Nebraska-Lincoln faced when implementing Encore. Statistics from the initial implementation are presented, along with recommendations for future usability studies to evaluate where additional improvements should be made. 相似文献
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Conversations with Web Site Users: Using Focus Groups to Open Discussion and Improve User Experience
《Journal of Web Librarianship》2013,7(2):53-82
ABSTRACTUser feedback on Web site design can be vital to understanding what issues library users may encounter when visiting a Web site, but obtaining this feedback can be time consuming, difficult to structure, and expensive. In past years, staff working on the Cal Poly Pomona University Library Web site collected user feedback from surveys and usability testing. This team was interested in acquiring a more basic understanding of how users interact with the Web in general, whether for research or other purposes, and how such experiences could inform design decisions. This article will discuss what focus groups are, why libraries should consider conducting focus groups for Web site testing and development, how focus groups can complement usability testing, and if focus groups are worth the time and effort. Results from focus group sessions will also be shared and discussed including information that fueled design decisions and benefits that participants gained from the experience. 相似文献
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