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1.
《The Reference Librarian》2013,54(74):91-101
Summary

Among the many ways the World Wide Web has changed libraries are the additional tools gained by librarians and library users for answering reference questions. In addition to the growing number of licensed resources providing the full text of articles from newspapers, magazines, academic journals, and reference works are the millions of free Web sites offering an incredible variety of information about everything. Locating the most useful of these sites and organizing them into categories on library Web sites can be enormously beneficial both to patrons and libraries. After deciding to make their sites reference portals, librarians must make a number of important decisions.  相似文献   

2.
ABSTRACT

In this article Jenkins and Beall, librarians at Auburn University, have identified free Web sites for providing answers to business reference questions most frequently asked in academic libraries. The authors determined these questions by polling other business librarians, researching the topic on the Internet and in business literature, and drawing upon their business reference backgrounds. Web sites were selected by searching the Internet extensively, querying other business librarians and business faculty, combing numerous business academic library Web pages, and experience by the authors in answering business reference questions via the Web. The researchers sought answers and noted productive sites for each question. Jenkins and Beall expect this article will help other librarians determine the most useful Internet sites for answering business reference questions. They also hope this research will provide guidelines for librarians in developing solid lists of essential Web sites for business researchers.  相似文献   

3.
《The Reference Librarian》2013,54(65):161-176
Summary

The awareness of Web sources in reference service has risen in recent years as many reference librarians have become more Internet-minded. During the reference process, we often ask ourselves: can this question be answered by using the Web?

The use of Web sources is expanding the amount of available reference information, enhancing individual libraries' collections, and, hence, providing better user service. There are many benefits in using the Web sources in reference service. There are also some drawbacks. Some useful Web sources are reviewed.

The Web, when used properly, provides reference librarians with a valuable resource option to help improve their services in an effective manner.  相似文献   

4.
ABSTRACT

Despite a general decline in recent years in academic libraries’ reference desk statistics, research indicates that library users continue to have complex research questions but are largely unaware that librarians are waiting and ready to assist them. The challenge for librarians is to connect with users at their point of need. At Bowling Green State University, we are making a move in this direction with proactive (pop-up) chat widgets embedded within our library Web pages, catalog, and databases. Since implementation, the number of chat reference questions received has more than doubled, helping us reach additional users from on-and off-campus.  相似文献   

5.
《The Reference Librarian》2013,54(72):123-136
Abstract

Humanists build new ideas and arguments based upon studies done in the past. Although research requires these scholars to pick through the literature that has come before, much has been lost because of the lack of adequate comprehensive reference tools. In the age of technology, new projects are available which enhance and enlarge the body of work upon which future scholars can build. For reference librarians helping with research questions in the humanities, the marriage of traditional reference tools and new on-line resources means a richer cumulation of past scholarship. In this paper, I will discuss strategies for academic humanities reference librarians to integrate traditional and electronic reference resources, and the need to continue learning the skills to use both. Humanities reference librarians must continue the great humanist tradition of building new ideas upon older foundations by successfully acquiring and using both new and old reference resources.  相似文献   

6.
ABSTRACT

Librarians at the University of Central Missouri were invited to provide research assistance for an online history course delivered through the Blackboard course management system. In consultation with the course instructor, it was decided that we would serve as “embedded librarians,” offering online tutorials on library resources and providing research assistance to students as they worked on a short research paper assignment. Our experiences with the course instructor and with students have provided us with some clear insights into the particular challenges that librarians face in an online course environment.  相似文献   

7.
《图书馆管理杂志》2013,53(3-4):351-378
Summary

The objective of this article is to examine some of the valuable philosophical resources available on the Internet, especially for librarians who need to determine what resources to provide to faculty, students, and staff. Some main uses of the Internet for philosophical research are: accessing texts, using search strategies to examine the texts, reading and writing electronic journal articles, accessing information from encyclopedias and dictionaries, browsing through paths of interlinked Web sites, searching the Internet for sources, and participating in online discussion forums. This article examines the Internet as a source of primary and secondary texts, journal literature, research databases, reference works, specialized limited area search engines, organizational information, and discussion lists. The article ends with a philosophical reflection on the transformative effect of information technology on the growth of knowledge.  相似文献   

8.
ABSTRACT

Virtual reference using chat or instant messaging clients (IM) has become an expected service offering for libraries seeking to cater to today's Web 2.0 patrons. The use of chat aggregators to monitor multiple accounts in one interface allows libraries to reach a wider audience of IM/chat users. Embedding chat widgets into library Web pages can further increase chat reference use because it allows patrons without IM/chat experience or accounts to reach librarians seamlessly. This article reviews the use of aggregator software for chat reference monitoring, examines the popularity of the MeeboMe! chat widget for embedded virtual reference and briefly describes the experiences and recommendations of librarians at Samford University Library as they have implemented its use.  相似文献   

9.
《The Reference Librarian》2013,54(91-92):117-138
Summary

The structure of ready reference Web sites in American public and academic libraries reflects answers to consistently encountered design questions. A survey of 100 Web sites shows widespread agreement about naming these resources, using subject categories, and relying on free unlicensed Web sources for content. Opinions are divided about the optimum number of listed sources and the best ways to organize hot links. Guides and explanations rarely are provided for users. Librarians have not built these sites around commercial products, although advanced search features could make the purchase of ready reference tools more appealing. Further study of user behavior would help librarians meet the needs of their clientele.  相似文献   

10.
ABSTRACT

The proliferation of online courses has led librarians to adapt their instructional techniques and follow teaching faculty and students into the online environment. Moving beyond Web pages and online research guides, librarians are now becoming instructional partners in online course management systems. Through an online survey of librarians and a literature review, the authors examine best practices for these “embedded librarians.”  相似文献   

11.
《The Reference Librarian》2013,54(67-68):243-256
Summary

Electronic library services and myriad online resources are shifting the roles and workloads of academic reference librarians. Reallocation of staffing through a differentiated reference desk service model provides time to author curriculum-centered online research guides and tutorials, bibliographies, and webliographies. The expanding electronic information environment also opens new opportunities for teaching partnerships with university faculty. This article showcases a librarian's collaborative work with a history professor, noting student benefits/reactions and implications for future collaboration.  相似文献   

12.
13.
ABSTRACT

At University of Maryland University College (UMUC), librarians have designed and led a number of multiday, asynchronous online workshops for faculty. The workshops teach faculty how to meet information literacy goals in the virtual classroom. Through hands-on activities and discussion among their colleagues, participants in the faculty workshops learn about the university's information literacy standards, library resources and services, free Web tools, and how best to design class assignments involving library research. Library-led faculty workshops at UMUC have increased library visibility and furthered collaboration between faculty and librarians. This article discusses 5 workshops, detailing workshop content and logistics and demonstrating how librarians can help distance faculty further information literacy goals for students.  相似文献   

14.
《The Reference Librarian》2013,54(91-92):279-295
Summary

A listing of 100 free Web sites with brief annotations that are useful for almost all reference librarians, regardless of whether they are in an academic, public, school, or special library setting.  相似文献   

15.
16.
Abstract

New reference librarians should not expect to be passive participants in their orientations. As evidenced in current literature, few libraries are able to provide the time and resources needed to fully orient and train their staff. Therefore, librarians should take an active role in planning and implementing their own training. This article provides tips for developing a self-training plan for new reference librarians.  相似文献   

17.
《The Reference Librarian》2013,54(81):89-103
Abstract

Reference service in academic libraries has evolved over the years from what was the “reference interview” to the kind of service transaction which takes many forms and involves numerous information resources and the highest librarian expertise in some situations. Reference is more versatile now than ever, and this may be attributed to the abundance of resources and the multitude of ways librarians can acquire access to needed information. Coordination of efforts, expertise, and resources can make a great reference department function efficiently and effectively. College and university libraries with huge reference departments may need reference managers or heads of reference to manage them, but there are smaller libraries with small reference departments which employ less than five reference librarians. Managing these small libraries with an even smaller pool of reference librarians may not seem as complicated as managing large ones.

The head of reference position is an important one in the library, both for the staff and for the users served. This article will try to present views on the qualities, qualifications, and requirements which the head of reference should possess in the 21st century.  相似文献   

18.
19.
20.
ABSTRACT

The role of the reference librarian has changed considerably over the past thirty years. Today reference librarians spend as much time on public relations as on answering reference questions and more time solving log-in issues than on helping with research. Despite this, there is still a role for reference librarians to play using their research and curation skills. That role involves the digital humanities, particularly text encoding projects following the guidelines of the Text Encoding Initiative Consortium (TEI). One such TEI project is the Rosarium Project, which curates online popular materials about roses.  相似文献   

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