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1.
《Government Information Quarterly》2020,37(3):101486
This paper empirically investigates the association of quality information provided by a government agency on social media and citizen’s online political participation. It further answers the why and how questions regarding the existence of this relationship by examining the mediating influence of transparency, trust, and responsiveness. The data was collected from 388 followers of the social media platforms of a government agency i.e. Punjab Food Authority and the findings of the analysis were obtained using structural equation modeling technique. The results reveal that the agency’s provision of quality information on social media was significantly related to perceived transparency, trust in agency, perceived responsiveness, and citizens’ online political participation. Moreover, the results show that perceived transparency mediates the relationship between agency’s provision of quality information on social media and citizens’ trust in agency. Additionally, trust in agency was an insignificant predictor and perceived responsiveness was a negative predictor of citizens online political participation, Also, trust in agency and perceived responsiveness suppressed the relationship between agency’s provision of quality information on social media and citizens’ online political participation. This study aims to bring awareness and contribution to the body of knowledge about the governmental use of social media and its resulting benefits since in developing countries like Pakistan the research in this area is sparse. Further, it provides strategic and practical suggestions to agencies regarding advantages of utilizing social media in their communication with citizens. 相似文献
2.
The area of electronic government (eGovernment) has received increased prominence and attention over the last few years. In spite of the current developments, many avenues in the area of eGovernment remain unexplored. One such area is the comprehensive assessment of eGovernment projects. We propose that understanding the value of projects drives the assessment process. Assessment of information technology (IT) initiatives is conducted either as an ex-ante (before implementation) or ex-post (after implementation) procedure. In this study, we present an ex-post framework for the assessment of eGovernment projects. Assessment identifies the value of the eGovernment project post-implementation. This paper examines a three-dimensional framework for the assessment of eGovernment initiatives. The three dimensions are eGovernment maturity level, stakeholders, and assessment levels. 相似文献
3.
With the proliferation of the Internet and World Wide Web applications, people are increasingly interacting with government to citizen (G2C) eGovernment systems. It is therefore important to measure the success of G2C eGovernment systems from the citizen's perspective. While general information systems (IS) success models have received much attention from researchers, few studies have been conducted to assess the success of eGovernment systems. The extent to which traditional IS success models can be extended to investigating eGovernment systems success remains unclear. This study provides the first empirical test of an adaptation of DeLone and McLean's IS success model in the context of G2C eGovernment. The model consists of six dimensions: information quality, system quality, service quality, use, user satisfaction, and perceived net benefit. Structural equation modeling techniques are applied to data collected by questionnaire from 119 users of G2C eGovernment systems in Taiwan. Except for the link from system quality to use, the hypothesized relationships between the six success variables are significantly or marginally supported by the data. The findings provide several important implications for eGovernment research and practice. This paper concludes by discussing limitations of the study which should be addressed in future research. 相似文献
4.
The present study applied theories of diffusion, technology acceptance, and uses and gratifications via an exploratory model to explain the photo-messaging behavior of 682 college students. Structural equation modeling results indicate that greater photo-messaging activity within one's social network predicts personal relationship formation and relationship maintenance motives. Relationship maintenance motives had a stronger influence on behavioral intention to adopt photo-messaging than did relationship formation. Technology cluster ownership also predicts perceived ease of use for photo-messaging activity. The technology acceptance model (TAM) conceptualizations were generally supported for photo-messaging. 相似文献
5.
《Government Information Quarterly》2021,38(4):101597
Evidence from literature reveals that good governance practices influence citizens' attitudes and behaviours towards the government. Therefore, grounded on the good governance theory, the current study aimed to empirically examine how good governance practices promote public trust with the underlying mechanism of perceived government response on COVID-19 (PGRC) and moderating role of government agency's provision of quality information on social media (GQS). The data was collected from 491 followers of the Facebook account, Instagram, and Twitter pages of a government news agency, i.e., Associated Press of Pakistan and were analyzed using measurement and structural model by employing SmartPls 3.3.0. The results revealed a direct and indirect association of good governance practices with the public's trust in government via PGRC as mediator. Likewise, results showed that GQS interacts with PGRC and augments public trust in government. This study tried to contribute to the body of knowledge while addressing the gap related to the dearth of literature regarding government use of ICT during the COVID-19 pandemic to harvest benefits from social media while communicating with citizens on a larger scale. Moreover, the current study offers valuable practical and strategical recommendations to agencies and policymakers. 相似文献
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7.
Learning is critical to both economic prosperity and social cohesion. E-government learning, which refers to the government's use of web-based technologies to facilitate learning about subjects that are useful to citizens, is relatively new, relevant, and potentially cost-effective. This work proposes and verifies that the technology acceptance model (TAM) can explain and predict usage of e-government learning. The TAM examines how perceived ease of use and perceived usefulness and their antecedents influence intention and usage of a system. This study identifies antecedents that account for individual differences, thereby enhancing the explanatory power of the built model. A survey is used to collect data from users of an e-government learning website in Taiwan. Structural equation modeling is employed to examine the fit of the data to the model. From a theoretical point of view, this research extends the TAM to e-government learning and identifies the perceived e-government learning value and perceived enjoyment as antecedents of usage of e-government learning. This study also provides directions for future research and approaches to promote e-government learning. 相似文献
8.
本研究以城市老年人为研究对象,探讨其智能手机使用行为对幸福感的影响。本研究整合了幸福感理论和代际支持理论,基于技术接受模型(TAM),建构了一个扩展的技术接受结构方程模型。研究发现:老年人的感知有用性显著影响智能手机的使用态度,感知易用性通过中介感知有用性显著影响智能手机的使用态度;代际技术支持显著影响老年人智能手机使用态度、使用意愿、实际使用和实现幸福感;而感知趣味性对使用态度无显著影响。本研究提出在信息技术程序开发设计上应考虑惠老,方便老年人使用;社会应倡导年轻一代对老年群体的代际技术支持以提升其幸福感。本研究的"代际技术支持"对老年人幸福感影响研究和技术接受模型建构有拓展和贡献。 相似文献
9.
This paper discusses the factors affecting the adoption of electronic tax-filing systems. Using the technology acceptance model (TAM) as a theoretical framework, this study introduces “perceived credibility” as a new factor that reflects the user's intrinsic belief in the electronic tax-filing systems, and examines the effect of computer self-efficacy on the intention to use an electronic tax-filing system. Based on a sample of 260 users from a telephone interview, the results strongly support the extended TAM in predicting the intention of users to adopt electronic tax-filing systems. The results also demonstrate the significant effect that computer self-efficacy has on behavioral intention through perceived ease of use, perceived usefulness, and perceived credibility. Based on the findings of this study, implications for electronic tax filing in particular and for e-government services in general are discussed. Finally, this paper concludes by discussing limitations that could be addressed in future studies. 相似文献
10.
Assessing citizen adoption of e-Government initiatives in Gambia: A validation of the technology acceptance model in information systems success 总被引：1，自引：0，他引：1
The technology acceptance model (TAM) has been used extensively to explain and predict users' acceptance of corporate information technology (IT). With the advancement in IT and the expanding popularity of internet applications in Gambia, e-Government has been a priority factor in rendering government services and in making information more accessible to citizens. This study shows how the TAM and e-Government initiatives would positively impact the Gambian government, despite the cultural differences within the country. This study developed a successful model of the Gambian e-Government system to assist Gambians with more efficient and cost-effective government operations. The study results reveal that the core constructs of the TAM have strong influences on user-intention towards e-Government products. This implies that the Gambian government can potentially utilize this study's TAM findings in other contextual settings to design and promote further implementation of e-Government systems. 相似文献
11.
基于TAM(技术接受模型),引入TOE(技术-组织-环境模型)的要素,结合移动税务推广情况,构建企业移动税务采纳影响因素的理论模型,并以武汉、南京两地企业为对象展开问卷调查。实证检验表明,政府压力、感知易用性、市场竞争压力、人力资源投入、第三方推动、感知有用性、信息技术基础设施是影响企业采纳意向的重要因素。最后,根据研究结果得出提高企业移动税务采纳水平的建议。 相似文献
12.
《The Journal of Academic Librarianship》2014,40(3-4):405-407
As important aspects of librarianship converge with information technology (IT), the role of librarians is worth considering. Librarians may not be fully engaging with the possibilities of IT because they are only using, rather than creating, information technology. Examining the implications of gender underrepresentation and gendered identities in both fields is a starting point for investigating librarians' relationship with IT. In particular, stereotypes for the female gender and the librarian profession may be an impediment in librarians' involvement in IT. Librarians may self-stereotype themselves out of engaging with IT by identifying strongly with female and librarian stereotypes, which can be considered to be incompatible with IT stereotypes. However, upon closer examination, stereotypes can be shown to be false and those who previously self-stereotyped can adopt more balanced identities, aiding performance. Finding positive role models who do not fit stereotypes may be helpful. Expecting a comprehensive IT education in library school is misguided, but problem-based learning – commonly seen in IT – is one method librarians could adopt. Libraries should prioritize and make allowances for IT skill development and librarians can take advantage of the increasing opportunities for learning about IT. 相似文献
13.
Jooho LeeAuthor Vitae Hyun Joon KimAuthor Vitae Michael J. AhnAuthor Vitae 《Government Information Quarterly》2011,28(2):222-230
Prior e-Government research has paid much attention to e-Government service adoption from the supplier side - the government - while mostly overlooking the user side of e-Government, such as citizens and businesses. While there have been some initial efforts to study citizens in their adoption behavior, few have examined what influences the willingness of businesses in adopting e-Government services. This research attempts to fill this research gap by addressing the following research question: Why are some businesses more willing to adopt e-Government applications to perform transactions with the government than others? The authors argue that the willingness of a business to adopt e-Government depends on the perceived quality of government services through traditional brick and mortar service channels (offline service channels), and the level of trust businesses place in the internet technology itself. Competing hypotheses are developed with regard to the role of perceived quality of offline services on the business user's willingness to adopt e-Government services. Using data obtained from a local district government in Seoul, Korea, the analysis revealed that the willingness to adopt e-Government increased when business users perceived high quality service provision in offline service channels. However, trust in the internet technology itself did not have any significant impact on their willingness. The theoretical and practical implications of the study finding are discussed. 相似文献
14.
e-Government adoption model based on theory of planned behavior: Empirical validation 总被引：1，自引：0，他引：1
The e-Government phenomenon has become more important with the ever increasing number of implementations worldwide. A model explaining the e-Government adoption and the related measurement instrument – a survey – had been developed and validated in this study. In a post Technology Acceptance Model (TAM) approach, theory of planned behavior (TPB) was extended to fit the requirements of e-Government context. The adoption of student loans service of the higher education student loans and accommodation association of Turkey (KYK) was investigated to obtain data for empirical validation. The instrument was administered to over four-hundred students and partial least squares path modeling was employed to analyze the data. The results indicate that the model was an improvement over TAM in terms of predictive power. The constructs trust, perceived behavioral control and attitudes successfully explained the intention to use an e-Government service. The findings presented in this study provide useful insights for researchers and policy makers when dealing with e-Government services. 相似文献
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The impact of government-to-government endeavors on the intellectual capital of public organizations
This paper draws on sources from two bodies of knowledge: eGovernment and the strategic role of intangible assets in public agencies. It was elaborated in order to measure the variation of the intellectual capital in public organizations involved in government-to-government (G2G) endeavors. In order to achieve this, a heuristic frame was developed to evaluate the impact of G2G endeavors on the components of the intellectual capital of a public agency, namely its human capital, organizational capital, external capital, and innovation capital. Applying this heuristic frame to a G2G endeavor in Brazil linking the Brazilian Central Bank and the Justice Department, a positive impact on the intellectual capital of the Courts of Justice associated with it was detected. Moreover, it was concluded that this G2G undertaking influenced all the components of the intellectual capital of the Courts of Justice alike. Thereafter, the model was validated through a positive and strong statistical correlation between the intellectual capital variation in the Courts of Justice and the value perception of the employees both accrued from the G2G undertaking. Finally, in addition to the research limitations, some concluding remarks are set forth for public managers, practitioners, and academics to help them grasp the potential of using the intellectual capital theory to assess eGovernment initiatives. 相似文献
17.
[目的/意义] 探究网络健康社区知识共享的影响因素,对优化网络健康社区知识服务、促进健康知识的交流与传播具有重要意义。[方法/过程] 将网络健康社区中的知识划分为公共健康知识和个人健康知识,依据社会认知理论构建影响因素模型,并利用结构方程模型进行验证和分析。[结果/结论] 数据分析结果表明,自我效能、利他主义、社会信任、社会认同、感知有用性等变量与公共健康知识和个人健康知识共享行为都呈显著正相关,感知风险与公共健康知识共享行为无显著相关性,与个人健康知识共享行为呈显著负相关。 相似文献
18.
《Government Information Quarterly》2023,40(2):101800
Digital healthcare is in the spotlight due to the prevailing COVID-19 situation. To get the deeper understanding of the healthcare consumers' adoption of e-government telemedicine service (EGTMS), the present research extends the unified model of e-government adoption (UMEGA) with perceived severity, self-efficacy, and political trust. The extended UMEGA model is empirically validated with 452 valid Indian healthcare consumers' responses. The findings reported that performance expectancy, perceived severity, effort expectancy, and perceived risk significantly influenced Indian healthcare consumers' attitudes towards EGTMS. Further political trust showed significant influence over social influence. However, social influence is observed as non-significant. Furthermore, attitude, political trust and facilitating conditions significantly influenced individuals' behavioral intentions towards EGTMS and observed significant influence of self-efficacy on effort expectancy. This is the first study that reveals the critical factors of Indian healthcare consumers' behavioral intention towards EGTMS. With the upsurge in e-government healthcare services, the outcomes of the study will benefit stakeholders such as governmental agencies, marketers, public administrators, and healthcare professionals as they provide suitable strategic recommendations to design and implement e-government telemedicine services. 相似文献
19.
Many disciplines within the social sciences have a dynamic culture of sharing and reusing data. Because social science data differ from data in the hard sciences, it is necessary to explicitly examine social science data reuse. This study explores the data reuse behaviors of social scientists in order to better understand both the factors that influence those social scientists' intentions to reuse data and the extent to which those factors influence actual data reuse. Using an integrated theoretical model developed from the theory of planned behavior (TPB) and the technology acceptance model (TAM), this study provides a broad explanation of the relationships among factors influencing social scientists' data reuse. A total of 292 survey responses were analyzed using structural equation modeling. Findings suggest that social scientists' data reuse intentions are directly influenced by the subjective norm of data reuse, attitudes toward data reuse, and perceived effort involved in data reuse. Attitude toward data reuse mediated social scientists' intentions to reuse data, leading to the indirect influence of the perceived usefulness and perceived concern of data reuse, as well as the indirect influence of the subjective norm of data reuse. Finally, the availability of a data repository indirectly influenced social scientists' intentions to reuse data by reducing the perceived effort involved. 相似文献
20.
基于TAM扩展模型的用户网络学术信息资源利用初探 总被引：2，自引：1，他引：1
用户网络学术信息资源利用,指的是用户对自己所需要的网络学术信息资源的获取.文章根据用户使用网络学术信息系统的具体特点,通过整合技术采纳模型(TAM)和任务-技术适配模型以及系统使用经验、信任等其他变量,而构建了一个网络学术信息资源利用理论模型.TAM是国外学者在办公自动化软件、电子商务等信息技术(系统)使用研究中广泛采用的一个模型,将其用于网络学术信息资源利用问题的研究还是一个新的尝试.文章对理论模型中各变量之间的相互关系进行了简要说明和初步分析,并讨论了理论模型在网络学术信息系统设计、评价和诊断中的社会实践价值. 相似文献