共查询到20条相似文献，搜索用时 62 毫秒
1.
《Journal of Web Librarianship》2013,7(2-3):109-138
ABSTRACT This article presents a case study in user-centered design that explores the needs and preferences of undergraduate users. An analysis of LibQual+ and other user surveys, interviews with public service staff, and a formal American with Disabilities Act accessibility review served as the basis for planning a redesign of the Brown University Library's Web site. Three testing phases were conducted: individual usability testing of the existing site and baseline data collection on Web use preferences; focus groups to respond to a functional prototype and search prototypes; and individual usability testing and interviews on revised functional prototypes. The delicate task of obtaining staff buy-in without letting their opinion drive the redesign was accomplished by keeping the project team small and nonrepresentational, submitting all conflicts to user testing, and promising an intranet that would meet the specialized needs of staff. A commitment to experimentation and a willingness to jettison design and functional elements which did not meet user approval kept the design process agile and flexible. Prototype testing of a variety of search options clearly demonstrated that the lack of integration in a library's information system makes it difficult to rationalize and optimize the user's search experience. Difficulties enlisting staff to edit existing Web content were solved by outsourcing content review and editing for Web-appropriate length and format. Except for this content review, the Web site redesign and usability testing were all conducted in-house with limited resources and a nine-month time-frame. The study's focus on user expectations and nomenclature largely confirmed the results of previous studies. 相似文献
2.
ABSTRACT At Eastern Michigan University, information about library resources and services for Extended Programs (off-campus and online) students was provided in a number of online locations and was sometimes inconsistent and difficult to manage. The library formed an internal task force to evaluate all of the library information and instructional materials provided to Extended Programs students. The task force consolidated key information in one location on the library Web site and collaborated with departments within the library and around campus to provide links from the relevant online locations. This case study describes how Google Analytics was used to assess the use of the revised library Web site and online instructional materials by Extended Programs students. The researchers describe examples of techniques for using Google Analytics and explain how the data collected was used to identify further enhancements to the information provided to Extended Programs students. 相似文献
3.
《Journal of Web Librarianship》2013,7(4):299-321
The transition to a new architecture and design for an academic library Web site does not always proceed smoothly. In this case study, a library at a large research university hired an outside Web development contractor to create a new architecture and design for the university's Web site using dotCMS, an open-source content management system. The library participated in the design and development process along with other campus units. Because the university-wide process focused on marketing the university to prospective students, parents, and donors, the contractor's fact-finding process focused on how the library's site design could incorporate Web 2.0 technologies. The resulting library Web site showcased Web 2.0 technology more than it provided users with access to library resources. The library's users quickly communicated their dissatisfaction and confusion, which led to some immediate changes and a commitment to redesign the site based on expressed and demonstrated user needs. The library then hired another contractor to conduct iterative usability testing on both the new site and prototypes for a redesigned version. The testing showed that Web 2.0 technology that does not meet existing user needs creates obstacles for both novice and experienced users. In collaboration with the university's information technology unit, the library developed and launched a revised Web site, which helped users connect to the resources they needed. In the upgrade, Google Search Appliance replaced the native dotCMS search functionality. The authors of this case study demonstrate that libraries may need to advocate for different Web design priorities than those used at the university-wide level and that working with outside contractors presents different challenges and opportunities depending on the contractor's hiring unit. These experiences also demonstrate that libraries can do a better job learning about their users when they lead the fact-finding process. Following these experiences, the library committed to conducting iterative usability testing on a regular basis. 相似文献
4.
《期刊图书馆员》2013,64(3):183-191
SUMMARY RSS technology is growing in popularity among libraries as a way to distribute, or syndicate, information about new electronic resources and Web content to users. “Really Simple Syndication” is an effective communication tool for libraries because it supplies the user with to up-to-date links and announcements on the library Web site after only one initial setup function. RSS does not require the user to make frequent visits to the library Web site for updated information; rather, it gathers content from any Web sites designated by the user, and delivers news to the users in an aggregated format. The benefits of RSS are that the software to setup the service is often free for downloading and many users are already familiar with the application. The “orange button” now present on so many commercial Web sites ranging from news sites to blogs is gaining a presence on library Web sites. 相似文献
5.
L P Halub 《Bulletin of the Medical Library Association》1999,87(3):256-260
Cedars-Sinai Medical Library/Information Center has maintained Web-based services since 1995 on the Cedars-Sinai Health System network. In that time, the librarians have found the provision of Web-based services to be a very worthwhile endeavor. Library users value the services that they access from their desktops because the services save time. They also appreciate being able to access services at their convenience, without restriction by the library's hours of operation. The library values its Web site because it brings increased visibility within the health system, and it enables library staff to expand services when budget restrictions have forced reduced hours of operation. In creating and maintaining the information center Web site, the librarians have learned the following lessons: consider the design carefully; offer what services you can, but weigh the advantages of providing the services against the time required to maintain them; make the content as accessible as possible; promote your Web site; and make friends in other departments, especially information services. 相似文献
6.
《Journal of Web Librarianship》2013,7(3):161-175
ABSTRACTThe primary purpose of an academic library Web site is to serve as a portal to library-acquired content. Navigational design of a library Web site affects the user's ability to find and access content. At Albertsons Library, the goal of the navigational design of the Web site is to mimic user behavior on the Web site to help them access information and articles from over 300 different library vendors. Coordinating with different vendors makes tracking the navigational flow of user behavior difficult with the tool Google Analytics. Using the events feature in Google Analytics, the team responsible for Web design was able to track user flow, and was able to quantify how many users were actual “drop-offs” versus those that were clicks into library resources. Decisions made after acquiring these data resulted in a Web site with a 10 percent or less bounce rate, and decreased the number of clicks required for users accessing the library's content. 相似文献
7.
《International Information and Library Review》2004,36(3):185-197
Digital libraries aim at unhindered access to content over computer and communication networks, and digitization may be taken as a visible proposition to enhance the shelf life of non-digital content by preservation apart from the virtue of increased and easy access, thereby furthering usage. As a fresh, lively and dynamic area with a lot of enthusiasm and activity by researchers from different disciplines, institutions and countries, digital libraries are viewed in different perspectives and the single most development that has brought about sweeping changes in the library and information discipline currently in the developed world is that of digital libraries. Advancements in computer and information technology with breakthroughs in memory technology has not only reduced the cost of infrastructure required for hosting digital libraries, but the demonstrated success of a wide variety of projects in USA and Europe also endorsed the chances of their survival even in a developing country. Though the professionals and libraries in developing countries are also experiencing the virtues of Internet, and electronic information highways, many of these libraries have not gone much farther than the computerization of in-house operations, availing databases in electronic media such as CD-ROMs, and web access of subscribed journals and various free resources. Digital library development should be taken up as an additional task to populate the web sites with valuable in-house content like the research reports, publications of in-house researchers, and so on. Digital library projects and developments in the country are so many, though a large number of them are only at an aggressively enthusiastic preliminary stage. In a country such as India so rich in content of indigenous research and development in disciplines varied from science and technology to social science, humanities and spirituality, there is tremendous need for hosting full fledged digital libraries by appropriately tagging the content with affordable information technology. However, what is lacking, especially in developing countries, is a coordinated collaborative approach to bring in institutions and identifying content valuable for digitization with sufficient monetary and infrastructure support. The digital library development in the country needs a two-pronged strategy (i) to digitize local content, and (ii) to devise options for accessing external resources. Channels for internal content include journals and serials for research, conference proceedings, theses and dissertations and preprints, research and status reports, textbooks and learning materials, government publications, spiritual/heritage sources, tourism information, traditional knowledge, etc. As far as external resources are concerned, there are electronic options from publishers and information provides such as, online access through Web of subscribed journals, CDs and floppies containing supplementary material of printed books, bibliographic/full-text databases, which can be hosted on library servers or intranet along with local content. The problems for digital library development are manifold in India such as lack of interest, non-availability of computer and IT infrastructure for library activities, copyright problems, ensuring secure access, properly selecting content from the mass available, internet bandwidth, absence of sufficient financial support, over concentration of professional time on administrative routines, acute shortage over concentration of professional time on administrative routines, acute shortage of competent manpower, etc. The software boom engulfing the country, as a result of the big leap in computer penetration, sudden rise in proficient manpower, and sizable improvement in communication infrastructure should also be treated as an asset and taken advantage of by authorities and information professionals to create and maintain digital information facilities to usher in the new information age. 相似文献
8.
Niamh Walker-Headon 《Journal of Web Librarianship》2016,10(4):267-293
ABSTRACTThis case study reviews the responsive Web design project undertaken by the Library, Institute of Technology Tallaght, with Granite Digital, including the preparatory literature review, the design process, task allocation, and the technologies leveraged to deliver the final design. The library is a small academic library with limited resources, and the project took place during a particularly challenging period in Ireland. The different types of testing the site underwent before launch are discussed, including testing of the design itself across browsers, accessibility testing using free online resources, testing the responsive design using free online resources, and physical device testing. The article outlines how feedback was gathered and addressed, and discusses plans for future upkeep and development. Finally, the article concludes that it is possible for a small academic library to successfully deliver a high quality library Web site using responsive design. 相似文献
9.
《Journal of Web Librarianship》2013,7(4):246-260
AbstractIn January 2016, the University of Toledo Libraries implemented EBSCO Discovery Services (EDS) as its discovery layer. Administrators questioned whether users were able to find consortial material in the EDS, so they assembled a task force to conduct a pilot usability test. The task force gathered demographic data and recorded the screens of 25 students answering six task questions. Results showed participants could easily find most items except books, and for tasks that were open-ended, many students continued searching even though they found relevant material. To determine why participants could not find books, the task force consulted with EBSCO and discovered a configuration problem that was easily resolved by editing a mapping table and adding a custom limiter for print books. The searching issue was more difficult to determine, and the task force suggests a lack of library instruction may be at least partly to blame. Libraries invest significant resources in discovery layers. If users have difficulty using them or finding relevant material for their assignments, libraries need to address that issue and instruction is one solution. This pilot study reports on what the University Libraries did to make the EDS more usable for its users. 相似文献
10.
11.
Katy Kavanagh Webb Tamara Rhodes Eleanor Cook Christine Andresen Roger Russell 《图书馆管理杂志》2013,53(7):757-776
ABSTRACTA research project was undertaken by a university library system to develop a sustainable user experience strategy. A task force was convened to conduct a pilot project with members from both libraries in the system to assess staffing responsibilities, guidelines, processes, and data-gathering procedures. The team tested an electronic resources list common to both libraries. In describing the methods employed by the task force in their research, this article outlines the benefits and drawbacks of staffing configurations to initiate user experience practices in an academic library setting. 相似文献
12.
HCI在个性化数字图书馆界面设计中的应用 总被引：2，自引：0，他引：2
用户界面的友好性对于数字图书馆的服务质量有着重要的影响作用.以一个个性化数字图书馆界面的设计为例,分析如何把Human-Computer Interaction(HCI)的概念和技术应用于数字图书馆界面的设计中.介绍了相关研究背景、设计原则、用户与任务分析以及系统设计模型. 相似文献
13.
The University of Florida Health Science Center Libraries created a task force representing various departments to review data from its 2004 LibQUAL+ survey. This review compared results from the 2002 and 2004 LibQUAL+ surveys, and the data from the Association of Academic Health Science Libraries 2004 cohort. The task force analyzed the key components of the LibQUAL+ survey: Affect of Service, Information Control, Library as Place, and user comments. At the conclusion of this review, the task force made recommendations and suggestions along departmental lines to meet the patrons' needs and expectations. In addition to following the task force recommendations, the Libraries independently implemented several new services and hired additional personnel after the completion of the 2004 survey. Combined, these changes should improve overall library service and increase customer satisfaction. Looking towards the 2006 LibQUAL+ survey, the task force will be convened in advance and will guide the entire process. 相似文献
14.
The Web Redesign Committee at the Health Sciences and Human Services Library (HS/HSL) of the University of Maryland was formed to evaluate its site and oversee the site's redesign. The committee's goal was to design a site that would be functional, be usable, and provide the library with a more current image. Based on a literature review and discussions with colleagues, a usability study was conducted to gain a better understanding of how the Website was used. Volunteers from across the campus participated in the study. A Web-based survey was also used to gather feedback. To complement user input, library staff were asked to review the existing site. A prototype site was developed incorporating suggestions obtained from the evaluation mechanisms. The usability study was particularly useful because it identified problem areas, including terminology, which would have been overlooked by library staff. A second usability study was conducted to refine the prototype. The new site was launched in the spring of 2000. The usability studies were valuable mechanisms in designing the site. Users felt invested in the project, and the committee received valuable feedback. This process led to an improved Website and higher visibility for the library on campus. 相似文献
15.
Christopher Leeder 《The Journal of Academic Librarianship》2009,35(6):533-547
This study assessed the content of 72 academic library Information Commons (IC) Web sites using content analysis, quantitative assessment and qualitative surveys of site administrators to analyze current implementation by the academic library community. Results show that IC Web sites vary widely in content, design and functionality, with few established standards. Recommendations for developing a consistent set of standards are presented. 相似文献
16.
网络时代图书馆如何做好参考咨询工作 总被引：11，自引：0，他引：11
在网络时代，图书馆的发展面临着新的挑战。参考咨询工作将成为推动图书馆发展的一个动力，在图书馆工作中占有越来越重要的地位，成为促进现代化图书馆发展的核心力量。现代通讯技术和网络技术的发展为图书馆和参考咨询工作的发展提供了新的契机。如何利用现代化的手段更好地做好参考咨询工作是我们努力的方向。 相似文献
17.
SUMMARY In 2004, the Binghamton University Libraries created a task force to explore the possibility of providing access to electronic reserves through the newly available Blackboard Content System?. The Content System is used to collect, manage, and publish content in Blackboard. The task force used a psychology course to pilot the Content System for reserve material after the class professor assigned “Course Builder” privileges to the reserves staff. Preliminary findings of the pilot study suggest that using Blackboard for course reserves allows library resources to be better integrated into academic course work. The task force plans to continue their investigation into using Blackboard for course reserves. Challenges that need to be addressed in this investigation include the issue of requiring Course Builder privileges for each course, gathering and managing statistics, and the management of documents saved in the Content System. 相似文献
18.
依据Web 页面和W eb 站点可以被搜集和分类, 文章探讨的主题是:WWW 构成图书馆。结论是:Web 不是数字化图书馆, 但是图书馆可以从Web 中选择搜集材料。Web 文献有两种变化形式。第一种变化形式是本文所谈论的“持续性”; 第二种变化形式是W eb 页面或Web 站点信息的变化。本文力求更进一步认识Web 页面和Web 站点的生存期, 生存期的变化会影响具有Web 信息的图书馆的完整性和有效性, 然而如果能够认识这些变化就可以进行控制和管理。 相似文献
19.
ABSTRACTAn academic library's space has traditionally operated as a repository, but with the proliferation of new media and interactive technologies, libraries now also serve as incubators of ideas. Architecture students at Auburn University recently took part in renovating the design library. With the librarian acting as client, they were asked to investigate diverse materials and design methods to create a dynamic and interactive exhibition wall which would showcase the creation of new knowledge and facilitate the dissemination of new information. This article discusses how the plug-in wall acted as a catalyst for the school's renewed communal investment in the library. 相似文献
20.
分析了高校图书馆环境绿化设计的功能和必要性,论述了图书馆馆外环境的绿化设计艺术和馆内环境的绿化设计艺术,认为要大力推进、研究和应用图书馆绿化设计,以便为广大读者创造健康、优美的学习研究环境。 相似文献