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1.
The deployment of information services through mobile apps is an innovative plan to provide effective services to end users. Libraries can promote and expand their existing information services by offering mobile apps to access electronic resources, the library Web site, online catalogs, and institutional repositories. This article discusses a realistic approach to enhance library services through mobile applications. The present study focuses on mobile applications adopted in the library of Gogte Institute of Technology. It also discusses the working module, features, and framework of mobile apps.  相似文献   

2.
《The Reference Librarian》2013,54(55):107-113
As more job searchers use the Internet and on-line services, librarians and career services professionals will play a greater role in educating clients about the ethical implications of an electronic job search. In this study, "electronic privacy" will be defined, and laws which govern electronic security as well as reactions to those laws will bc reviewed. Corporate policies on employee electronic accounts will be discussed. Technological methods being used to ensure confidentiality and privacy will be examined, andthe role and responsibility of career services professionals and librarians in training clients on an ethical job search will be addressed.  相似文献   

3.
SUMMARY

Ariel files are the starting point for electronic delivery of interlibrary loan articles through ILLiad, Virginia Tech's interlibrary loan system. Despite some advantages to electronic delivery of articles to their desktops, a large majority of ILL customers continue to prefer print on paper delivery rather than electronic delivery. This fact has implications for introducing additional electronic services. Correctly choosing what services to impose on library customers, and what services to offer as value-added options, is fundamental to maintaining the credibility of libraries during these times of rapid change.  相似文献   

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The increasing use of electronic government comes with great expectations of efficient service provision. However, frontline workers who use the information and communication technologies (ICTs) and implement digital services have received less attention. This article examines how frontline workers in the Norwegian Labor and Welfare Administration (NAV)1 perceive electronic communication with clients in terms of its efficiency. The empirical data consist of interviews with frontline workers in NAV, who argue both for and against the efficiency of electronic communication. The frontline workers find that electronic communication saves them time, but also makes them more available to clients. While it is desirable that services are available, this can also reduce the cost to clients of seeking services. Based on a street-level perspective, I argue that the availability of services through electronic communication can spur a demand for services. This implies that there is a potential resource trade-off between efficient services and available services.  相似文献   

7.
Analyzing archives and finding facts: use and users of digital data records   总被引:1,自引:1,他引:0  
This article focuses on use and users of data from the NARA (National Archives and Records Administration), U.S. Who is using archival electronic records, and why are they using them? It describes the changes in use and consequently user groups over the last 30 years. The changes in use are related to the evolution of reference services for electronic records at NARA, as well as to growth in the types of electronic records accessioned by NARA. The first user group consisted mainly of researchers with a social science background, who usually expected to handle the data themselves. The user community expanded when electronic records with personal value, like casualty records, were transferred to NARA, and broadened yet again when a selection of NARA’s electronic records became available online. Archivists trying to develop user services for electronic records will find that the needs and expectations of fact or information seeking data users are different from those of researchers using and analyzing data files.  相似文献   

8.
This paper examines what readers value in printed and electronic journals based on the experience of the SuperJournal Project. Data were collected at the start of the project on how academic readers use printed journals and the library, their views on the advantages and disadvantages of print as a medium, and their expectations for electronic journals. At the end of the project, they were asked what they valued in the electronic journals delivered by SuperJournal and what they would most value in future services. Core requirements for electronic journal services are a wide range of journals, timeliness, fast access and ease of use. The key benefits from the user's point of view are convenience, saving time and efficiency.  相似文献   

9.
The paper outlines some of the conditions which bring about the need for intermediaries in the electronic world, the views of end users and librarians towards electronic journals and the range of intermediary services which exist for Internet based full texts. It also briefly considers archiving and digitisation activities.  相似文献   

10.
Abstract

Health sciences libraries are expanding services that use online technologies to support teaching, research, and clinical care needs. Saint Louis University's Health Sciences Center (SLU HSC) Library has developed strong, user-centered, online services in interlibrary loan, bibliographic instruction, and electronic reserves. The authors present their successful experiences in using electronic technologies to improve library services.

Journal articles are provided, often the same day as requested through interlibrary loan, and delivered in electronic format using OCLC's ILLiad program. First-year SLU medical students now complete a self-paced, all online, Health Information Resources course that targets the most relevant biomedical resources, reduces student study time, and is viewed as a model for the entire curriculum. ERes, the electronic reserves program, allows faculty to provide course materials that are accessible at the convenience of students 24 hours a day. These online programs are examples of using electronic technologies to better support user needs for excellent library services.  相似文献   

11.
This article addresses the development of electronic reserves within academic libraries. Libraries have been offering electronic reserve services on separate platforms since the 1990s (Austin, 2013). However, since the integration of campus-wide content management systems (CMSs), the need for a library reserves platform that is independent from an institution's CMS has decreased, and independent e-reserves systems have potentially become obsolete (Maddison & Kumaran, 2017). This article presents the steps taken between 2015 and 2017 by the O'Malley Library to streamline the electronic reserves services so that they are accessible through the college's CMS, Moodle. Through careful study, the library decided to eliminate electronic reserves services in the future. This will be replaced with encouraging faculty to add the course content traditionally placed on electronic reserves in Moodle while librarians provide guidance in avenues such as copyright and Fair Use.  相似文献   

12.
本文基于融合参与式和新媒体交互服务理念,从参与主体、参与资源、参与平台、参与保障四个维度对疫情档案信息服务的需求特征进行梳理,构建“资源联合开发”“公私联动服务”“信息链接推送”三种模式,并以疫情电子纪念馆、抗疫纪录片、疫情相关推文为典型案例进行实例分析。所构建的参与式疫情档案信息服务模式能够在新冠肺炎疫情的暴发和持续隔离影响下有效地提供“云服务”,为档案部门提升社会服务能力和危机治理能力提供参考。  相似文献   

13.
The ‘traditional’ academic library system model – i.e. a central system constructed around a common catalogue record that also dictated the end‐users' view – is breaking down. Systems that were constructed to handle the processing and lending of printed items are no longer capable, on their own, of dealing with the variety of different information resources handled by modern academic libraries. A great deal has been written about how end‐users expect more ‘Web 2.0’ features than library catalogues currently provide. New front‐end services have been designed by libraries and library system providers to cater for this need. However, not much has been written about the needs of internal library staff who struggle with processing, handling, and supporting the huge volume of electronic resources subscribed to by libraries. Electronic resource management systems have been developed to cater for these needs, and new standards for data interchange with such systems have been developed. Just as standards were important in encouraging electronic data interchange (orders, invoices, claims, etc.) between libraries, publishers, and agents in the last century, so new standards are evolving for such transactions in the electronic era.  相似文献   

14.
《The Reference Librarian》2013,54(41-42):347-373
Interest in using electronic mail as a basis for reference service has grown considerably in recent years. This paper reviews some of the specific uses reported in the professional literature. In addition, it considers the more sophisticated capabilities of mail systems operating in compliance with the Multipurpose Internet Mail Extensions (MIME) and how systems supporting the interchange of complex, socalled "multimedia" documents may be expected to affect the use of electronic mail for library and information services.  相似文献   

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Abstract

This paper focuses on the outreach to over 3,000 students taking classes at over 80 locations within the State of Maine, as well as students taking classes nationally via the Web through the University of Maine System Network (UNE1). The discussion will briefly note the wide range of collections and services available through the University of Maine System's digital library and the Off-Campus Library Services Office. In particular, the discussion will center on reserve services for students at remote locations, using traditional paper copies and particularly electronic reserves, and the copyright issues that surround the e-reserve service.  相似文献   

17.
Electronic information utilities in the health sciences such as MINET (Medical Information Network) are increasingly important as it becomes more convenient for end users to retrieve data and use various online information services such as electronic mail from personal computer workstations. MINET is examined in depth as the most fully developed end-user utility. Several other end-user utilities and full-text databases in the health sciences are listed and described.  相似文献   

18.
建设电子阅览室的思考   总被引:4,自引:0,他引:4  
大学图书馆通过电子阅览室提供各种电子化服务,而良好的管理和人员素质是电子阅览室建设的关键。  相似文献   

19.
This paper discusses the factors affecting the adoption of electronic tax-filing systems. Using the technology acceptance model (TAM) as a theoretical framework, this study introduces “perceived credibility” as a new factor that reflects the user's intrinsic belief in the electronic tax-filing systems, and examines the effect of computer self-efficacy on the intention to use an electronic tax-filing system. Based on a sample of 260 users from a telephone interview, the results strongly support the extended TAM in predicting the intention of users to adopt electronic tax-filing systems. The results also demonstrate the significant effect that computer self-efficacy has on behavioral intention through perceived ease of use, perceived usefulness, and perceived credibility. Based on the findings of this study, implications for electronic tax filing in particular and for e-government services in general are discussed. Finally, this paper concludes by discussing limitations that could be addressed in future studies.  相似文献   

20.
电子阅览室读者上网行为调查与分析   总被引:2,自引:0,他引:2  
根据抽样数据统计,对图书馆电子阅览室读者上网行为进行了分析,通过采取区分服务,整合资源,人性化的发展方式提高电子阅览室的服务质量。  相似文献   

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