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1.
ABSTRACT

“Discovery” is today's term for user-centered information searching and access. A growing number of libraries have embraced Web-scale discovery services (WSDS) featuring one-stop searching of libraries’ owned and licensed collections. Recognizing potential benefits to users of these systems, a mid-sized ARL library formed a discovery-tool committee in spring 2012 to explore selection of a WSDS in keeping with its values, vision, and institutional mission. This article explores “discovery” as it assesses WSDS performance and reports results obtained from a request to WSDS vendors to showcase the search power of their system with actual reference questions.  相似文献   

2.
《The Reference Librarian》2013,54(79-80):323-334
Summary

With the rapid advances in information technology, the proliferation of information resources and formats, and the increasing complexities of access and evaluation, libraries recognize the necessity for a dynamic information literacy program that will address the needs of all categories of users. University faculty constitute one group of users to which the systemic college library increasingly endeavors to extend and market its services and programs, including its information literacy training workshops. A consideration of this library/classroom faculty relationship in the context of the adult education literature, as well as successful models that have been employed in this effort, provide insight on ways in which the library can successfully accomplish its information literacy training objectives among this group.  相似文献   

3.
Abstract

Primo Analytics from two campuses of the California State University system has revealed that a dramatically low proportion of Primo searches originate from mobile devices. The current study focuses on usability concerns as one area that may be preventing students from searching the Primo mobile interface. The sample for this study includes students from two campuses with a variety of experience with library instruction and searching the library’s discovery system. Participants were given the same set of six common academic tasks to complete. Both mobile and desktop participants found three tasks relatively easy to complete. When there were differences in completion rates between the mobile and desktop users, the desktop users were overall more successful. No task was consistently difficult for desktop users to complete, while mobile users found two of the tasks very challenging to complete. Based on the findings, the authors make recommendations for improving the experience of mobile users.  相似文献   

4.
Web-scale discovery systems are gaining momentum among academic libraries as libraries seek a means to provide their users with a one-stop searching experience. Illinois State University's Milner Library found itself in the unique position of having access to two distinct discovery products, EBSCO Discovery Service and Serials Solutions’ Summon. Two researchers at Milner conducted a usability study for the former product in 2010, and now two other researchers, including one involved with the EBSCO Discovery Service study, have conducted the same study on the latter product. The goals of the study were twofold: first, to identify user behavior while using discovery systems’ search features and to see whether using these features would improve the user's searching experience, and second, to compare user experiences with EBSCO Discovery Service and Summon at Illinois State University. The similarities and differences in user expectations, use, manipulation, and satisfaction with both discovery tools are explored in this article, with the ancillary hope that libraries investigating discovery tools might be able to make a more thoroughly informed choice in acquiring their own Web-scale discovery system.  相似文献   

5.
Summary

Electronic reference is a large part of today's library. Computer technology has clearly been the dominant catalyst for change in library service over the last few decades. Reference service has changed along with the prevailing technology. An exclusive group of searchers serviced electronic information requests during the online searching craze of the 1970s and 1980s. In the library of today, this model of electronic reference is no longer operational. Electronic information is now available to anyone on a computer terminal. In response, all librarians have become familiar with computer technology, and have a new emphasis on teaching and basic information literacy. This article will examine how this came to be, and the technologies that helped make it happen.  相似文献   

6.
ABSTRACT

Thirty years ago, fake news was resigned to tabloids at the grocery store. Now, fake news is often more convincing than real news. Many library users lack the appropriate skills to discern between what is real and what is not, and many more get their information from social media memes. When memes are more effective than actual news, what can librarians do to teach information literacy? Librarians can use memes to promote information literacy; they can even create their own!  相似文献   

7.
《The Reference Librarian》2013,54(69-70):5-17
Summary

The reference environment is being transformed by constant changes in computer technologies and communications, as collections and information in general become increasingly accessible electronically. Academic library users now have access to seemingly unlimited information. The explosion of information choices has implications for reference services to all users, particularly adult learners —those students older than the typical undergraduate —who are becoming a large presence on university and college campuses. This paper will explore these implications, stress the need for information literacy, and challenge academic reference librarians to assert themselves in the information arena.  相似文献   

8.
Abstract

“Drop-in” workshops historically played important roles as components of instruction programs in college and university libraries. Unrelated to any specific course and initiated largely at the library's discretion, these sessions-along with tours, course-related library instruction sessions, and credit courses-served to introduce library users to the basics of information research as well as the organization of particular, local libraries. Perhaps because of increasing demands for library instruction and upon instruction librarians' time, as well as changes in values brought by the focus on information literacy, workshops have not factored significantly in recent library literature. Workshops still merit continued attention-as well as marketing to maximize their attendance and thus their effectiveness-because they uniquely allow students, faculty, and staff to behave as lifelong learners, not just to learn the information literacy skills characteristic of lifelong learners. Data from over a decade's worth of drop-in workshops at New Mexico State University underlie the discussion herein of ways to market workshops successfully by attention to their topics, their timing, and publicity.  相似文献   

9.
Abstract

In January 2016, the University of Toledo Libraries implemented EBSCO Discovery Services (EDS) as its discovery layer. Administrators questioned whether users were able to find consortial material in the EDS, so they assembled a task force to conduct a pilot usability test. The task force gathered demographic data and recorded the screens of 25 students answering six task questions. Results showed participants could easily find most items except books, and for tasks that were open-ended, many students continued searching even though they found relevant material. To determine why participants could not find books, the task force consulted with EBSCO and discovered a configuration problem that was easily resolved by editing a mapping table and adding a custom limiter for print books. The searching issue was more difficult to determine, and the task force suggests a lack of library instruction may be at least partly to blame. Libraries invest significant resources in discovery layers. If users have difficulty using them or finding relevant material for their assignments, libraries need to address that issue and instruction is one solution. This pilot study reports on what the University Libraries did to make the EDS more usable for its users.  相似文献   

10.
《期刊图书馆员》2013,64(1-2):223-236
ABSTRACT

An overview of the preliminary analysis of focus group and semi-structured interviews identifies how and why college and university information seekers meet their information needs. In the age of immediate gratification, in certain situations users may settle for information that is quickly and easily available instead of library sources that are considered more authoritative and trustworthy. Meeting user needs in the library environment requires updating library catalogs to implement discovery and recommender services that provide the associations and links that are available to users in other Web-based environments and that meet these users' expectations of online systems and sources.  相似文献   

11.
Information overload interferes with our abilities to use information effectively. It represents a challenge in searching print as well as online collections. Academic librarians have developed strategies to help their patrons reduce the effects of information overload. This article provides best practices employed by academic librarians to reduce their users’ information overload. Five themes emerged in a review of the literature: information presentation, library instruction, user strategies, librarian roles, and software technologies. Information literacy instruction remains particularly important in combating information overload since the promotion of users’ research skills facilitates their search competencies. Research on information problem solving that focuses on metacognitive strategies may help decrease information overload among users searching digital libraries.  相似文献   

12.
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13.
Abstract

The researchers conducted a task-based usability test of the effectiveness of online research beginning on the library Web site homepage. The participants included five university faculty members, six graduate students, and six undergraduate students. All participants reported feeling satisfied with their overall research experience, though most were unable to effectively complete all the research tasks of the test. The researchers identified weaknesses in the approach and process of many participants, and overall usability issues of the library discovery tool and other library Web site pages and research interfaces. Findings indicate the need to strategically incorporate self-service information literacy and research skills help into the library Web site, and to implement navigation and design changes to the library homepage, discovery tool interface, online catalog, and across all the library's Web services.  相似文献   

14.
ABSTRACT

Purpose: The present study aims to determine and compare the views of directors and users of public libraries on the use of social media for the marketing of library services.

Methodology: Data collection was done through two researcher-made questionnaires, one from the viewpoints of directors and one investigating the views of users. The questionnaires’ validity was done by four libraries and Information Science professionals, and the reliability was determined by the Cronbach’s alpha coefficient. The statistical population of this research is made up of all directors and users of 12 public libraries of the city of Isfahan, one of the largest cities in Iran.

Findings: In users’ viewpoints, the “interaction capability” is the most important feature that social media marketing can have in libraries. From the viewpoints of the directors, “creating a true picture of the role of the library” and “informing users about library services” are among the most important reasons for the marketing of libraries in the social media. From the perspective of both groups, the Telegram is the most appropriate medium for the marketing of library services.

Results: To maintain their customers and their market position, libraries need to use more exciting tools such as social media for marketing. Library directors of this study emphasized on this fact and 79.1% of users expressed interest in receiving library information through social media.

Value: The findings of this study would help the library directors to better decide on the marketing of their library services in social media.

Type of the study: Scientific-Research  相似文献   

15.
ABSTRACT

At University of Maryland University College (UMUC), librarians have designed and led a number of multiday, asynchronous online workshops for faculty. The workshops teach faculty how to meet information literacy goals in the virtual classroom. Through hands-on activities and discussion among their colleagues, participants in the faculty workshops learn about the university's information literacy standards, library resources and services, free Web tools, and how best to design class assignments involving library research. Library-led faculty workshops at UMUC have increased library visibility and furthered collaboration between faculty and librarians. This article discusses 5 workshops, detailing workshop content and logistics and demonstrating how librarians can help distance faculty further information literacy goals for students.  相似文献   

16.
ABSTRACT

Studies on information and media literacy focus on describing activities and frameworks individually, and most of the time, connect within the field of library science. However, other frameworks and practices can be used. This case study presents the application of Behrman’s Critical Literacy Practices to information and media literacy to engage students to think critically about information within their field of study. The purpose of this research is to model the information behavior of education students through the perspective of constructivist learning. The study used a qualitative method with six upper-level undergraduate education majors. Activities that comprise practices and theories in both education and library sciences are presented to form a continuous exposure to critical thinking. Factors that influenced how students perceived the validity of information came from personal, educational, and societal factors. This research contributes to the ongoing discussion about critical thinking skills in undergraduate students, presenting a model that describes how practices from other fields can be used and incorporated with information and media literacy.  相似文献   

17.
ABSTRACT

How do academic library users search for scholarly information? While there are many possible ways, research from several scholarly fields offers a useful perspective; studies from social psychology, economics, and library and information science suggest that users will often favor “low-effort” information-seeking approaches. Though many academic librarians undoubtedly advocate efficient information-seeking strategies, we argue that development of a more systematic and coordinated low-effort approach would be beneficial. Accordingly, this article offers an organized “toolkit” of low-effort information-seeking strategies suitable for self-use by library patrons or inclusion in library instruction programs.  相似文献   

18.
《The Reference Librarian》2013,54(73):309-322
Abstract

A review of education literature reveals a pedagogical shift away from linear, step-by-step, instruction toward a fostering of critical thinking and information literacy through active student participation. This conceptual change reflects advances toward cooperative and participatory learning in education. In addition to the students learning more when they are engaged and thinking, we are invigorated as instructors and our tendency toward burnout is reduced or alleviated. This article discusses how those bibliographic instructors who only have one teaching computer in the instruction room can involve the students in their own learning. The author shares ways to conduct a fifty-minute bibliographic instruction session in which all of the students are intellectually engaged in the research process, actively participate in the problem solving of on-line searching, and have fun in a library. Once the students are given agency in the bibliographic instruction session, they begin to develop the critical thinking skills essential to mastering the tools and methods of library research.  相似文献   

19.
ABSTRACT

As information sources have expanded, there have been parallel changes in the way students and researchers find and use that information. The role of the library has shifted to embedding information literacy skills into the curriculum as a primary function. This presentation explored how librarians are becoming more involved with information literacy curriculum and how publishers can assist them, particularly regarding access to information and the scholarly publishing process. Since 2015, Rebecca Donlan at Florida Gulf Coast University (FGCU) and Stacy Stanislaw at Taylor & Francis Group have been collaborating on an information literacy program for FGCU students and faculty that focuses specifically on navigating the scholarly publishing landscape. Donlan and Stanislaw provided an overview of the project, its formation, implementation, and progress to date.  相似文献   

20.
ABSTRACT

Reaching and teaching users in the diffuse, multigadget, online/mobile world is a significant challenge facing libraries. This article discusses how the ANimated Tutorial Sharing Project (ANTS) production model provides libraries with a sustainable approach to building large numbers of multimedia learning objects that are useful beyond one library. It will also discuss how ANTS file conversion and syndication efforts mean that these learning objects (1) can be made highly visible to users accessing content via a computer or smart phone and (2) enable libraries to establish a meaningful electronic presence for the purpose of providing point-of-need information literacy.  相似文献   

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