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1.
[目的/意义]在图书馆技术发展史上,图书馆员受到技术采纳本身的压力和应对技术革新后服务环境变化的间接压力,图书馆员工作满意度和组织绩效均因此受到一定影响。梳理图书馆技术发展中各个阶段的技术压力的特点、原因和解决对策非常必要。[方法/过程]对国内外文献中有关图书馆技术压力的研究进行初步综述,探究图书馆员技术压力随着技术变革的变化和解决对策。[结果/结论]技术应该成为图书馆发展的工具,而非解决图书馆所有问题的法宝。妥善处理馆员的技术压力问题,用好新技术,将有助于改变用户对图书馆的印象,改善图书馆的形象,提升图书馆的竞争力。 相似文献
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《Government Information Quarterly》2020,37(1):101423
In today's organizations, employees have an ever-growing variety of Instant Messaging (IM) technology to use to assist with the performance of their work activities. The use of an instant messenger (LINE) is popular in the government sector where immediate responses due to public pressure are expected; however, very little is known about the role of LINE in civil servants' work and its impact on their experiences. To address this gap, based on the media richness theory, this study aims to explore workers' online social anxiety, LINE cognitive fatigue (LCF) and perceived information overload of IM (PIOIM) affecting their job engagement. The data used in this study were collected from 429 civil servants in Taiwan via an online survey and were analyzed using structural equation modeling. The results show that online social anxiety is positively related to LCF and PIOIM. Respondents with higher LCF and PIOIM are less likely to be involved in job activities. Online social anxiety is negatively related to job engagement mediated by LCF and PIOIM. Considering the flexibility of using IM in communicating public affairs between civil servants, the flood of messages has to be reduced in order to increase job engagement. 相似文献
3.
《The Reference Librarian》2013,54(69-70):49-62
Summary One of the greatest challenges in delivering reference services to adult learners is technostress. This is a common syndrome among adults generally characterized by feelings of discomfort and unease around computers. Adult learners are particularly vulnerable to technostress because they grew up in a largely pre-computer era. Reference librarians can help alleviate technostress through several means. These include establishing a relaxed, psychologically supportive atmosphere, pacing one's instruction, and using active learning. In attempting to relieve technostress, it is important for librarians to remember that it is not only what is conveyed, but how it is conveyed that is critical. 相似文献
4.
The data used in this article is based on the reviewing of relevant literature to provide an overview of the concepts of organizational commitment, job security, and interpersonal relations, as well as on the results of the original online survey, conducted by the article's authors, held in 2012 in Estonian university libraries governed by public law. On the basis of the current study it can be said that Estonian university librarians’ are generally committed and loyal to their library, but significant influencers of that are general job satisfaction, job security feeling, good relationship with the closest colleagues, and support and recognition from direct supervisor. However, the sign of a danger is that 42% of the respondents are ready to change their job, if a more suitable opportunity is available. The results also show that the length of employment in a particular library is positively correlated with job commitment. The biggest challenge for managements of the university libraries in Estonia is to keep young professionals not only committed to their current libraries, but also committed to their chosen occupation. Management should also pay more attention to improve communication between direct managers and employees, and to improve the job security feeling among librarians. 相似文献
5.
Librarianship, like many occupations, requires emotional labor, which is an awareness of job requirements for emotional expression and the strategies used to express those emotions. Research on emotional labor suggests that performing emotional labor results in both positive and negative effects on individual outcomes, such as job satisfaction and job burnout. Since affective events are prevalent in library work and evidence suggests positive outcomes from emotional labor can be fostered, the ways emotional labor is performed in libraries should be studied. This research explores the key components of emotional labor: perceptions of display rules and the emotion regulation strategies of surface and deep acting. Data were collected from a sample of American librarians in 46 states from public, academic, special, and K–12 libraries who completed a survey. Bi-variate and multi-variate correlations, as well as ANOVAs, were used to test relationships among emotional labor constructs, job satisfaction, and job burnout. Results show evidence of significant associations with emotional labor among library employees in both the perception of display rules, as well as in surface and deep acting. Perception of display rules showed mixed results with job burnout and job satisfaction. Surface acting was found to be associated consistently with job burnout and decreased job satisfaction, while deep acting strategies were less strongly associated with negative outcomes. Findings suggest that library managers should clearly communicate display rule expectations to employees and work to build staff support to help meet those expectations. Library employees should be aware of occasions when they use surface acting and work to develop stronger deep acting techniques. The study contributes to an understanding of the influence of emotion management in the library workplace. 相似文献
6.
Patricia M. Sias 《Communication Studies》2013,64(4):375-395
This study examined the extent to which the amount and quality of work‐related information employees received was associated with the quality of their relationships with peer co‐workers and their immediate supervisors. Results indicated that supervisor–subordinate relationship quality was positively related to both the amount and quality of information employees received from their immediate supervisor. In addition, employees’ proportions of information peer relationships were negatively related, and their proportions of collegial peer relationships were positively related, to the quality of information they received from their co‐workers. Regression analyses also indicated that the quality of information employees received from their supervisors and co‐workers was positively related to their job satisfaction and commitment to the organization. 相似文献
7.
Collection stewardship responsibilities of academic librarians continue to be supported by approval plans, large e-resource packages, and material leasing programs. But while those technologies and programs can save time, librarians still find it challenging to engage with in-depth collection projects like systematic weeding, evaluation, and use analysis. At the same time, student employees are seeking opportunities for experiential learning and acquiring skills translatable to the professional world. The authors suggest some creative ways to match librarians’ collection needs and students’ job expectations by providing opportunities for these employees to collaborate with librarians in the management, development, and marketing of collections. 相似文献
8.
Tracy Lucht 《Journalism Practice》2016,10(3):405-423
This study uses quantitative and qualitative survey data to examine the job satisfaction of male and female employees at Iowa newspapers. Responses to open-ended questions indicated qualitative differences in the issues men and women considered salient and in the discourses they used to talk about their work. Male respondents were more likely to use language that evoked professional efficacy and emphasized presence. Female respondents more likely to use language that related to production and emphasized position. The findings also indicate a gender discrepancy related to income and financial status; men reported higher salaries and indicated greater financial security than women. Economic environment emerged as a salient issue for both male and female employees. Overall, the findings support the use of qualitative data to explore issues related to gender and job satisfaction and suggest organizational factors play an important role in newspaper employees’ attitudes and perceptions about their work. 相似文献
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10.
《Government Information Quarterly》2023,40(3):101836
With the rising number of mobile technologies used in work- and private-life domains, opportunities, and challenges of mobile device usage in daily lives arise. Against this background, we strive to investigate how corporately provided mobile devices, i.e., tablets, affect work-life conflict and innovation behavior of public sector employees over time. We analyze employees in German public agencies due to their high intrinsic motivation goals alongside strict working schedules, regulations, and payments in contrast to the employees of the private sector. Our research pursues a sequential explorative multi-method approach of conducting a field experiment with qualitative and quantitative data. Twenty employees were divided into two equal groups: 1.) employees with tablets, 2.) employees without tablets. After analyzing the interviews and survey data using methods from grounded theory, we found that a) digital competences can create a bottleneck for employees' innovation behavior, b) corporately provided mobile devices (COPE) decrease employees work-life conflict despite increasing their workload, and c) COPE-IT can support innovation behavior of employees in public agencies, assisting them in keeping up their efficient work when work demands are high. All these effects can be mediated by the development of employee's ownership towards their COPE-IT. 相似文献
11.
This research explores the relationship between employees’ disposition and several important job attitudes. Dispositional affect is a personality trait that describes people's emotional responses to situations. This study explored how affective disposition influences the job attitudes of work engagement, organizational commitment, and job satisfaction. Data were collected from a sample of librarians, and the results show that affective disposition strongly predicted the three job attitudes in the expected directions. The findings contribute to knowledge of the role of personality in the workplace and provide guidance for library managers on how best to facilitate positive job attitudes. 相似文献
12.
《Government Information Quarterly》2019,36(4):101391
This study uses diffusion of innovation theory to determine the relationship between transformational leadership and employee innovation via the mediation of organisational learning and knowledge sharing, as well as to examine the moderating role of social media use. A total of 375 employees and supervisors were recruited via random sampling from 89 municipal committees (one of the tiers of local government organisations) in Pakistan. Results indicate that transformational leadership has a positive impact on organisational learning and knowledge sharing. Similarly, organisational learning and knowledge sharing have a significant impact on employee innovation. Likewise, transformational leadership indirectly influenced employee innovation via organisational learning and knowledge sharing. Surprisingly, the moderating influence of social media use on the relationship between organisational learning and employee innovation proved insignificant. However, social media use had a significant effect on the relationship between knowledge sharing and employee innovation. This study provides informative insights by demonstrating that public sector leaders undertaking the transformational role and encouraging followers to use organisational learning, knowledge sharing and social media can help facilitate employee innovation in the public sector. 相似文献
13.
Stephanie L. Dailey 《Communication Studies》2016,67(2):183-208
Communication scholars have studied how organizations socialize new employees in breadth, but we know less about how employees adapt to multiple roles rather than just one position. With the rise of rotational programs, which introduce newcomers to several different jobs within a brief time, socialization theory should be expanded. This study focused on people’s experiences in rotational programs to provide a more accurate picture of this complex socialization process. Longitudinal, qualitative data from employees during their first and second job rotation revealed that such employees’ socialization differs from traditional employees’ experiences. The results suggested a Model of Rotational Socialization that more accurately portrays the socialization process by accounting for the contrast between role and organizational socialization. 相似文献
14.
John C. Gottfried 《The Reference Librarian》2013,54(4):308-319
In recent years, academic reference librarians often find themselves working in closer proximity to computer workstations, labs, and information commons. They are spending a greater portion of their time assisting library users with the vast array of software and hardware used to access library resources. This study examines whether an increased demand for technological knowledge and proficiency is reflected in job expectations for academic reference librarians. Researchers compared randomly chosen academic reference librarian job advertisements from 1999 to those from 2011, examining both job responsibilities and candidate qualifications. Results were mixed, with some variables gaining prominence but others declining. There was no apparent increase in demand for technological skills and responsibilities overall. 相似文献
15.
This article reports the results of a survey that analyzed the job satisfaction of 361 library access services practitioners. Library access services staff were surveyed and asked to rate job satisfaction based on Maslow's Hierarchy of Needs and Herzberg's Two-Factor Theory. Results show that access services staff have opportunities for satisfaction based on higher-level needs. Personal fulfillment, job opportunities, and relationships with coworkers rated as the top three most important factors. There are also contributing factors that affect job satisfaction based on lower-level needs, such as salary. Age, education level, and administrative responsibilities also play a role in job satisfaction of access services staff. The survey results demonstrated that most employees are satisfied, while improvements are needed in certain areas to provide employees with a more fulfilling work environment. 相似文献
16.
ABSTRACTAdvertisements for public library directors can reflect the evolution of the public library environment as libraries adapt to changes related to funding and technology. No study has examined whether the skills and attributes desired of public library directors have changed over time and whether they are associated with the characteristics of management or leadership. Content analysis of public library director job advertisements from 2000–2011 revealed a closer association with management than leadership traits and an omission of characteristics like advocating, fundraising, being politically savvy, and having a vision needed to position the public library as an essential resource to stakeholders. 相似文献
17.
《The Journal of Academic Librarianship》2023,49(4):102741
Increasingly, organizations are facing turbulent and competitive times. Hence, the need for universities to capitalize on the robustness and diversity of their employees to maximize their success by attracting and developing an engaged, healthy, and high-performing workforce through the provision of stimulating work environments that will promote work-family balance, work motivation, job satisfaction and overall job commitment. This study was designed to investigate the effects of work motivation, job satisfaction, and work-family balance on job commitment as well as work motivation and work-family balance as they affect job satisfaction of library personnel in universities in North-central Nigeria. The total enumeration technique was used to cover all the 926 library personnel in the universities in North-central Nigeria. The validated questionnaire was used to collect data on 926 library personnel out of which 842 responded. The response rate achieved was 91 %. The study found that work-family balance, work motivation and job satisfaction had significant effect on the job commitment of the respondents. Job satisfaction has the most significant effect (41 %) on job commitment. It is therefore, recommended that university administrators, library managers and most especially policy makers in the education sector should give adequate attention to work-family balance, work motivation, and job satisfaction when planning to improve job commitment of their employees. In addition, they should consider work motivation and work-family balance to improve job satisfaction of the library employees. 相似文献
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《The Reference Librarian》2013,54(22):245-260
Too often employees attend a training program which they find useful while in attendance but forget about it once they return to the job. Training is not successful until there is improvement in performance on the job. The workshop "Better Communication Equals Better Reference Performance" uses one strategy which has proven effective - Peer Coaching. In peer coaching, partners figure out optimal use of new skills and behaviors and provide one another with feedback. This article describes a series of events which led to the use of this strategy - peer coaching - and documents improved performance by one public library whose staff applied this strategy. 相似文献
20.
《The Reference Librarian》2013,54(72):51-63
Abstract Even though every library, whether research, academic, public, special, or school will tailor their service to accommodate the specific needs of their customers or community, a common thread-our attitude toward customer service-bonds all librarians. How can we improve our desire to serve with a smile? Does a smile make a difference in customer service? What are some libraries doing to motivate their employees? How can we help one another on the job? This article will explore these and other related questions. Today's libraries are competing with a variety of information sources, some of which are easily available to the user through the Internet. In order to help preserve our most valued asset-our customers-libraries need to incorporate a well-developed, quality customer service program in their operational plan and budget. 相似文献