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1.

The effects of interpersonal reward and violations of conversational distancing expectations on compliance and interaction behaviors were tested in three retail shopping settings. Subjects were salespeople (N = 70, N = 49, N = 104) who were approached by confederates posing as customers or students conducting interviews on consumer behavior. Two levels of interpersonal reward (high versus low levels of apparent status, attractiveness, purchasing power and/or expertise) and three levels of distance (close violation, norm, far violation) were manipulated. Results showed high reward to induce more compliance with a request and more favorable interaction patterns than low reward. Distance violations evoked more arousal, activation and apparent distraction, while the favorability of reactions to distance violations tended to vary by reward level, as expected. Confounding effects of gender, confederate communication style, and possible nonverbal norms for compensation and reciprocity are also discussed.  相似文献   

2.
The relationship between managers' communication behaviors (openness and nonverbal immediacy) and subordinates' motivation were examined. Wharton MBA candidates were videotaped participating in an organizational simulation to resolve interpersonal conflict. Subordinates completed self‐report measures regarding openness and motivation; independent coders rated managers' nonverbal immediacy behaviors. Analysis indicated that communication openness was positively and significantly related to motivation, while nonverbal immediacy and motivation was slightly related although not significantly. The positive, yet tentative relationship between openness and immediacy, indicated that these variables occur together. Results of the multiple regression reveals that openness was more predictive of motivation, while immediacy had a more indirect impact.  相似文献   

3.
For some international students, teachers' nonverbal immediacy may constitute a violation of expectations in classroom behavior. Using Expectancy Violation Theory framework, this study investigated differences in students ‘perceptions of teachers’ nonverbal immediacy by comparing American and international students studying in the U.S. The findings confirmed that (1) teachers' nonverbal immediacy is perceived as more appropriate by American students than by international students, (2) there are differences in evaluations of specific nonverbal immediacy behaviors by American students and international students, and (3) perceptions depended on student gender for some behaviors, but not teacher's gender. Learning was more positively related to perceived immediacy behaviors for international students than their American counterparts.  相似文献   

4.

The role of two nonverbal variables, conversational distance and physical self‐presentation, are examined as potential sources of distraction with consequent effects on susceptibility to persuasion. A model of conversational distancing violations is adapted to a distraction perspective to predict how nonverbal variables specifically might function as distractors. Results of an experiment manipulating violations of distancing expectations and physical attractiveness of confederates (N = 350) indicate that both may be sources of distraction, and offer modest support for the prediction that attractive individuals engaging in violations of expectations will serve as positive sources of distraction, leading to greater susceptibility to persuasion. Failure to support the prediction that unattractive individuals engaging in violations of expectations foster more resistance to persuasion is partly explained by the lack of a sufficiently unattractive confederate.  相似文献   

5.
The purpose of this study is to identify student expectations for course workload and teacher availability and to assess whether teacher nonverbal immediacy influences these student expectations. Based on a sample of 198 students at a large public university enrolled in a required general education hybrid communication course, students were willing to complete more work than the current course requires, which is comparable to other general education hybrid communication courses in the USA. Additionally, students have moderate to high expectations for teacher availability. Student perceptions of teacher nonverbal immediacy were positively correlated with students’ willingness to engage in their learning (reading, writing, speaking), teacher availability expectations, and tolerance for teacher unavailability.  相似文献   

6.
The very strong association of immediacy with positive instructional outcomes has led some to question whether teacher immediacy amounts to anything more than being responsive with students. The present study demonstrates that a measure of teacher immediacy is strongly associated with the Socio‐Communicative Style of the teacher—both the assertiveness and the responsiveness components. It is concluded that it is theoretically justified to teach pre‐service or in‐service teachers to engage in immediate behaviors as means of increasing their communication competence and probably teaching effectiveness. The impact of immediacy observed in the classroom environment is seen as likely to be generalizable to other communication contexts.  相似文献   

7.
《Communication monographs》2012,79(3):307-355
Six themes of physicians' relational communication were hypothesized to predict patients' satisfaction and compliance, to relate to strategies used by physicians to gain compliance, and to relate to frequency of physician‐patient contact. Telephone interviews with 234 adults who had seen a primary care physician within the previous six months confirmed that perceived relational communication was strongly related to affective, cognitive, and behavioral satisfaction. More expressions of receptivity, immediacy, composure, similarity, and formality and less dominance by the physician were associated with greater patient satisfaction. Only perceived similarity related to patient‐reported compliance. Several relational message themes were associated with physicians’ use of 17 verbal compliance‐gaining strategies. More prior contact also was associated with more perceived use of immediacy and receptivity messages by the physician and with more satisfaction. Finally, satisfaction was modestly correlated with compliance.  相似文献   

8.

This investigation compared social judgment theory and the construct self‐monitoring as explanations of conformity behavior in small groups. Highly ego‐involved discussants communicated with greater emotionality and dominance and with less reasonableness than their low ego‐involved counterparts; but, the impact of ego‐involvement was partially mediated by self‐monitoring.  相似文献   

9.
The current study examined the interpersonal coordination of nonverbal immediacy behaviors in the emotional support process. Participants (N = 216) disclosed a distressing event to a confederate who was trained to exhibit emotional support that varied in high, moderate, or low nonverbal immediacy. After the 5-minute conversation, participants evaluated the confederate on several scales. Trained coders coded 10 immediacy cues of confederates and participants. Results indicated that participants tended to match confederates, regardless of the immediacy condition. Perceived liking for the helper did not moderate immediacy matching and exerted only a main effect on confederate immediacy; participants reported liking better highly immediate helpers than either moderately immediate or nonimmediate helpers. The study also generated several sex differences, such that, with the exception of eye contact, women tended to match confederates more than did men.  相似文献   

10.
There is a substantial gap between those people in the United States who identify as being favorable toward organ donation (~90%) and those registered as donors (~30%). A growing body of evidence suggests Department of Motor Vehicles (DMV) offices are effective sites for facilitating higher organ donor registration rates on a national scale. The goal of the current study was to determine the utility and sustainability of a message immediacy approach, which draws from theoretical concepts such as priming and cues to action. Message immediacy requires individuals be: (a) exposed to a message that prompts an action, (b) in an environment where a prescribed action or behavior can be enacted, and (c) favorable toward the promoted behavior or action. Thirty-four Michigan counties, divided into three implementation groups, received campaigns in October (Group 1), November (Group 2), and December (Group 3) of 2009. Registration rates for three to six months after campaign implementation indicate that the on-site message prompts almost doubled registration rates in DMV offices. Additionally, preliminary cost-effectiveness evidence suggests message immediacy offers a relatively inexpensive campaign strategy.  相似文献   

11.
Results of a 2 (immediacy conditions) X 3 (attire conditions) experimental study indicated lesser effects of attire on person perceptions when studied in a live interaction context as opposed to responses to photographs, as has been typical in previous studies. Influence of attire was largely limited to ratings of instructor extroversion, while immediacy influenced perceptions of extroversion, composure, character, competence, homophily, and learning. There was no statistically significant interaction between attire and immediacy; i.e., there was no indication that strategic choice of attire bolsters student ratings of non‐immediate instructors, or that “non professional” attire hurts judgements of immediate instructors.  相似文献   

12.

The expressive behaviors of adult and infant‐adult dyads are marked both by patterns of reciprocity and compensation. An alternative to the equilibrium and arousal‐labeling explanations of these findings is offered in the discrepancy‐arousal model. This model is similar to its predecessors in that physiological, cognitive, and affective components are central. However, the arousal component is given a more prominent role in predicting reciprocal or compensatory responses than in the arousal‐labeling theory. This modification permits discrepancy‐arousal to account for the reaction time of moment‐to‐moment influence, for the cycling of expressive involvement, for infant‐adult patterns of reciprocity and compensation, and for the etiology of adult patterns of mutual influence. Evidence supporting the discrepancy‐arousal position is reviewed. Predictive hypotheses are proposed and contrastive experimental tests are outlined.  相似文献   

13.
Previous research clearly demonstrates the positive impacts of using verbal immediacy in the college classroom. This paper explores the issue of training university instructors to increase their verbal immediacy use while teaching. First, a brief literature review recaps recent verbal immediacy studies and the reasons training could be valuable. Next, the training method is outlined and results reveal how university teachers were successfully trained to use significantly more verbal immediacy in their classrooms, compared to a control group of teachers who were not trained. A discussion concludes with the implications for improving college teaching.  相似文献   

14.
15.
This study examined how an individual's perceived use of nonverbal immediacy is related to his or her perceived socio‐communicative style, and whether the use of nonverbal immediacy behaviors differs across relational types. Reflecting on a recent interaction, participants (N = 309) completed the Assertiveness‐Responsiveness measure (Richmond & McCroskey, 1990) and a modified version of the Nonverbal Immediacy Behaviors instrument (Richmond, Gorham, & McCroskey, 1987). Results indicate that (a) competent communicators differ from noncompetent, submissive, and aggressive communicators across ten nonverbal immediacy behaviors and (b) the use of nonverbal immediacy behaviors differs across relational types.  相似文献   

16.
Based on an extensive body of research, many scholars believe that increases in teacher immediacy cause increases in student cognitive learning. This article examines the research that led to that conclusion. Taken as a whole, that line of research suffers from several shortcomings: (a) It lacks cognitive theoretical foundations, (b) it uses self‐report measures that may be flawed or ill‐suited, and (c) it founds causal claims on inappropriate data. As a result, the data that demonstrate a causal relationship between immediacy and cognitive learning may instead be reflecting a halo effect. This article proposes an alternative conception of how immediacy may function in the classroom, and reports an exploratory study intended to determine whether there is merit in farther pursuing the suggested alternative. Based on the theoretical arguments reviewed and data generated in this study, a revised agenda is proposed for advancing our understanding of how immediacy functions in the college classroom.  相似文献   

17.
《Communication monographs》2012,79(3):289-300
Relying on the fundamental assumption of violation theories that norm violations stimulate receiver thought processes, we explored receivers' symbolic cognitive processes in response to particular types of norm violations. Specifically, we reasoned that imagined interactions serve as a processing mechanism whereby individuals review the behavior of another, identify the type of norm violation, and make decisions about how to respond-all within their efforts to cope with deviations from norms. Utilizing the classroom context, we examined how teacher norm violations, operationalized as teacher misbehaviors, provoke students' imagined interaction activity. Results revealed that imagined interactions were used in respect to all three types of violations profiled and that participants were significantly more likely to engage in imagined interactions than to interact with or confront norm violators. The results are discussed in terms of implications for extending violation theories to include context-based goal attainment and power differentials between interactants.  相似文献   

18.
The purpose of this study was to explore the association of sibling conflict style (i.e., integrative, distributive, avoidant) with perceived relational communication themes (i.e., immediacy, similarity, receptivity, composure, formality, dominance, equality, task orientation). Participants were 186 undergraduate students who reported on a recent conflict episode with a sibling. Results indicate that (a) siblings who used the relational communication themes of immediacy, similarity, receptivity, composure, and equality reported using the integrative conflict strategy, but not the distributive conflict strategy, and (b) siblings who used the relational communication theme of immediacy and to a lesser extent the theme of task orientation, but not the relational communication themes of similarity and equality, reported not using the avoidant conflict strategy.  相似文献   

19.

This study examined relationships between nonverbal immediacy and liking, and between liking and vocalics in workplace environments. Subordinates ‘ perceptions of their supervisors’ nonverbal immediacy behaviors were strongly correlated with subordinates’ liking for their supervisors, and supervisors’ vocalics were linked significantly to subordinates’ liking for their supervisors. Findings in this study provide fresh insight into the relationships between supervisors’ communication behaviors and subordinates’ attitudes. The results also identify the cross‐contextual nature of the correlation between nonverbal immediacy behaviors and liking. The findings support and extend existing relational maintenance, nonverbal immediacy, vocalics, and liking literature.  相似文献   

20.
Abstract

For most research libraries, remote storage of significant portions of their print collections has become an economic necessity. Historically, user objections to remote storage have focused on access-related issues: i.e., lack of browsability, cumbersome requesting procedures, lengthy retrieval times, and lack of content information about materials held in storage locations. Research libraries today operate in an environment of high user expectations for convenience and immediacy in getting information, and for accessing that information remotely. In an environment filled with such expectations, print materials with no alternate electronic format, stored in off-site facilities, and inadequately described in online catalogs are less likely to get even the occasional usage they merit. Given the necessity of remote storage, research libraries need to address the issue of making stored print collections more accessible. This paper discusses three strategies for enhancing access to remotely stored library collections: (1) user-focused access policies; (2) enhanced OPAC displays; and (3) new technologies for retrieval and delivery.  相似文献   

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