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1.
King County in Washington State is home to two large urban library systems, King County Library (KCLS) and Seattle Public Library (SPL). KCLS and SPL are effectively building community through their library service. Professionals in the fields of library and information science, public libraries, and community development discuss these successes and the ways that public libraries can build a strong community. Five facets of community building are explored: (1) how libraries serve as a conduit to access information and to learn, (2) how libraries encourage social inclusion and equity, (3) how libraries foster civic engagement, (4) how libraries create a bridge to resources and community involvement, and (5) how libraries promote economic vitality within the community.  相似文献   

2.
Trends from both within and without public librarianship create new opportunities for libraries to serve the public’s interest in heritage information. Based on a workshop series in Illinois, this article presents exploratory findings on existing public library heritage services and how cyberorganizing can enhance these services. Public libraries offer heterogeneous heritage services in local contexts composed of multiple actors and institutions. Improving this service area involves organizing within libraries, across local institutions, and among individuals with diverse interests. Part of this organizational work involves digital technologies, but people are the core element in organizing everyday heritage services.  相似文献   

3.
Recent trends in librarianship point to themes of crafters, artisans, and makers in library spaces. The American Library Association's Center for the Future of Libraries includes the Maker Movement as one of its trends. Librarians can support these makers and entrepreneurs by thinking of libraries as a place to create through community building and engagement, and considering job skills needed for success and confidence to staff such spaces, but this transformation requires administrative support. This article summarizes this movement for libraries and suggests a route to success through a case study of a year-long grant on Making Maker librarians.  相似文献   

4.
笔者以本校新建图书馆为契机，对现代化图书馆的物业管理问题进行了一些探讨、研究和实践。提出了实施物业管理的必要性、可行性以及实践中存在的问题和解决的思路。  相似文献   

5.
While the topic of community engagement in public libraries has been researched in urban public library systems, little research explores community engagement in rural library systems. The Canadian province of Nova Scotia is largely rural and sparsely populated, with a dwindling and aging rural population. This report examines how community engagement can connect Nova Scotia’s rural public libraries with their communities. Librarians from eight predominantly rural library systems across the province were interviewed regarding the community engagement practices currently being used within their libraries and how their patrons (particularly youth) were reacting and responding to these practices. This article synthesizes the information derived from these interviews and provides a summary of the community engagement efforts being made throughout Nova Scotia. This study ultimately determines that while librarians in rural communities face a number of challenges when attempting to implement community engagement (e.g., small budgets and low staffing numbers), they remain extremely passionate about the topic and dedicated to serving their communities in the most meaningful and relevant way possible.  相似文献   

6.
ABSTRACT

Public libraries today are gingerly stepping into the emerging philosophy among successful businesses around the world: customer experience. Libraries are hiring staff with “customer experience” in their title, others are curious and want to learn more. Most of the resources currently available to libraries hoping to get started take a corporate approach particularly as it impacts financial success. The bottom line is that all of us are in the customer experience business, whether we know it or not. It goes to the heart of everything we do – how staff interact with the public and each other, the value libraries provide to a community, even the cleanliness of the restrooms. Additionally, many of those companies that library users experience in their daily lives – health care, insurance, retail – have already jumped on the customer experience bandwagon, overall raising the public’s expectation of what they should experience in libraries. How and where to start? How does a library build a road map to develop a customer experience philosophy and culture, which staff will embrace and support? When building a new library how do you design that building using a customer experience lens? Columbus Metropolitan Library has spent the last 5 years mapping out a customer experience practice, which includes staff training, journey mapping, customer insights, customer engagement training, and library design.  相似文献   

7.
Reminiscences:     
Public libraries have long been important reposi- tories for local history materials. In the following article, Ger- ald Saxon and Jan Moltzan discuss how the staff of Dallas Public Library's Lakewood Community Library, working closely with community volunteers, initiated a neighborhood oral history project. The project, labeled the Lakewood Oral History Project, began in 1972, and has led to both the cre- ation of a historically valuable community archives and the publication of a significant local history book. The Lakewood Project is a good example of library staff and neighborhood volunteers cooperating to preserve community history.  相似文献   

8.
Public libraries must respond to the needs of the communities they serve in order to remain relevant, but assessing these needs is especially challenging in the midst of the rapid development of information technology. This study examines needs assessments to understand the user community, library services, and expected sources to determine user needs regarding space and services. The research employed a mixed-method approach including semi-structured interviews, a questionnaire assessment, and Social Network Site (SNS) big data analysis. The study assessed the needs and characteristics of users and non-users at Yongsan-gu Public Library, South Korea. Data collected were used to examine how the library was affected by COVID-19, the steps it taken to adjust and provide services, and how users have adapted to library use during the pandemic. The research results provide direction for building a future public library in regions that lack cultural infrastructure. The results also demonstrate that it is necessary to construct infrastructure linked to cultural projects by creating complex cultural and user-oriented spaces.  相似文献   

9.
Public libraries serve as valuable assets in meeting a community's strategic goals. This article investigates strategies for the development of public libraries in Lagos State, Nigeria. Observation and questionnaire methods were used as research tools. The population of the study consists of librarians and users of public libraries in Lagos State. The eleven public libraries and twenty local government libraries in the state were surveyed. The major findings were that public libraries in Lagos State were not adequately funded and that the parent body has yet to meet the International Federation of Library Associations (IFLA) standard of public library establishment. The study highlighted the challenges facing public libraries in Lagos and offered some remedies.  相似文献   

10.
Abstract

Public libraries are a source of information and resources for the local community, they also play a role in the use of technologies such as geographic information systems (GIS) in that regard. GIS uses maps as output mediums for displaying demographic or similar information, as well as for spatial comparison or spatially based analysis. This is useful for gaining knowledge as well as for decision making. This article reports research into the awareness and use of GIS-type systems in public library settings in hopes of better understanding the benefits, drawbacks, and limitations to use of systems such as these. Primary findings suggest that there continues to exist limited understanding of the capabilities of GIS technology in public libraries and therefore very little demand for it exists in public librarians and patrons alike.  相似文献   

11.
This study reviewed library websites at Association of Public and Land-grant Universities (APLU) to learn more about the services they provide to unaffiliated patrons and how they share this information. This review demonstrated that websites at land-grant libraries affirmed unaffiliated patrons' building access privileges at slightly higher rates and circulation privileges at lower rates than non-land-grant APLUs. Data also revealed that requirements and fees for library privileges varied across APLU libraries as a whole. This research is a first step in identifying how libraries at land-grants and non-land-grant APLUs compare to one another and to different types of institutions in the services they provide to unaffiliated patrons. It also continues the discussion of whether libraries, especially those at land-grant colleges and universities, have an obligation to open their spaces and collections to unaffiliated patrons.  相似文献   

12.
Public libraries have been held in high regard by communities since they were established in North America in the mid-19th century. Recently, with their diminishing informational role combined with the economic downturn, libraries have had to reassert their relevance to communities in a period of severely reduced municipal budgets. One role that is often assumed but rarely examined in depth is the library as a generator of social capital. This preliminary study investigates the relationship between public libraries and indicators of social capital using a questionnaire survey administered in three branch libraries in a large Midwestern American city. Library users had significantly higher levels of social capital in terms of community involvement and trust than a random sample of city residents. When frequency of library use was correlated with indicators of social capital there were mixed results. Library use was significantly associated with community involvement, but not with trust. Lack of trust in neighbors may be the incentive for people to become more involved in their communities in order to create a safer environment. The findings suggest that there is a strong relationship between public libraries and social capital but that further research is needed to broaden the base of the study and to include interviews with library patrons and staff so as to get a more nuanced view of how social capital is created.  相似文献   

13.
The members of our communities interact with library services, resources, and spaces through a number of touchpoints. In academic libraries, those touchpoints often come through curricular and co-curricular activities. A critical goal of connecting our community to our library via the curriculum is to enhance student learning, which we address through internal activities, such as developing instruction plans and external activities, such as exhibits and workshops. We, then, design rigorous assessments and a multitude of program evaluation projects to measure howwell libraries contribute to student learning so that we can communicate the degree to which we meet that goal. This article is a reframing of that progression—defining our community, what we do for that community, why, and how well—as an invitation to challenge our assumptions about public services and community success.  相似文献   

14.
Although young leaders and entrepreneurs have become prevalent in the business and technology industries, academic libraries remain much more traditional. Library administrator job advertisements often require seven to ten years of library experience in progressively responsible roles as well as supervisory experience. This article shares the experiences of an early-career community college library administrator working with different generations, provides suggestions to become a manager through intentional leadership, and explores how managers learn to lead. Additionally, the author encourages community colleges to consider younger and/or newer librarians that bring a different perspective to addressing the critical issues facing community college libraries today.  相似文献   

15.
ABSTRACT

The Public Library Association’s performance measurement initiative, Project Outcome, is a free online toolkit designed to help public libraries understand and share the impact of essential library programs and services by providing simple surveys and an easy-to-use process for measuring and analyzing outcomes. Interviews of participating libraries and community stakeholders were conducted in 2017 to create five success case studies. What PLA learned is that libraries using Project Outcome surveys can leverage their outcome data into actionable results—tracking their impact across time, improving and expanding programs and services, supporting new and deepening existing partnerships, and increasing library championship.  相似文献   

16.
Promoting lifelong reading, learning, and library use is a goal of most youth-serving librarians. The Young Adult Services Department of the Mesa, Arizona, Public Library is finding that more teens are entering adulthood each year as library users and supporters, and they are bringing their children to the library, too. This article shares a YA librarian's perspectives on how to provide successful reader advisory for teens and how to get young adults to read on their own, building the foundation of a lifelong interest in reading, an interest passed from generation to generation. Building this foundation depends on dedicated, well-trained specialists in YA library service, the publication of well-written and attractive books for teens, school and public library administrative support. Diane P. Tuccillo has been head of the Young Adults Services Adult Services Department at the Mesa (Arizona) Public Library since 1980. She has had articles published in a variety of professional journals includingEmergency Librarian, Voice of Young Advocates (VOYA), andThe ALAN Review, and is a regular book reviewer forVOYA, Kliatt Young Adult Paperback Book Guide, andSchool Library Journal.  相似文献   

17.
Public libraries in Kenya were established with the aim of providing information services to the general public. The Kenya National Library Service (KNLS) is responsible for providing services through its library network across the country. In the past, to combat illiteracy, the library launched various initiatives, including mobile services and community libraries. The public libraries are in a transition period of moving from paper library services to incorporate modern digital technologies for information access. This article addresses the progress from predigital to the present, examining difficulties and challenges faced in adopting new technologies in the modern information age.  相似文献   

18.
Catalogers at The Ohio State University (OSU) Libraries, Columbus Metropolitan Library (CML), and Cleveland Public Library (CPL) are collaborating through the Ohio Name Authority Cooperative (NACO) funnel to create personal name authority records that directly benefit library patrons. Although OSU provides training and review, all three libraries receive value from the collaboration. There have been obstacles, however, such as cataloging training and workflow differences between public and academic libraries. This article will discuss the challenges and benefits of this inter-library cataloger collaboration from the point of view of all three libraries, plans for the future, and best practices for other libraries that are interested in public/academic library collaborations of this kind.  相似文献   

19.
网络社区在图书馆服务中的应用分析与研究   总被引：1，自引：0，他引：1  
图书馆作为一个实体社区,实现服务创新,需要跟随信息技术的进步而发展。网络社区为高校用户提供了各种互动交流的空间,在图书馆得到了充分的应用。通过分析网络社区在图书馆服务中的应用现状,并结合问卷调查和分析得出,图书馆需要创新网络社区服务内容和平台,为高校用户提供更多实用的系统的主题社区服务。  相似文献   

20.
In 2003, library records from over a century ago were discovered in the attic of the Muncie Public Library. This finding led to a multi-year collaboration between the Muncie Public Library, the Center for Middletown Studies, and the University Libraries at Ball State University to create the What Middletown Read database, http://bsu.edu/libraries/wmr/index.php. This article describes the collaboration between various groups, focusing especially on the role of the Cataloging and Metadata Services unit at University Libraries in the project, and ends with lessons learned and recommendations for cataloging units.  相似文献   

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