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1.
This study is the first to provide best practices exclusively for communication about crises that involve issues of culture, ethnicity, and/or race from expert crisis managers' perspectives. Using complexity theory as a framework, this study provides an in-depth, theoretically grounded understanding of managing issues and crises involving culture, ethnicity and/or race through the experiences of 34 senior crisis communicators. Complex insider perspectives suggest that responsibility for crisis management must move beyond any managerial bias to become more organic, normative, inclusive, and community spirited. First, issues and crises involving culture, ethnicity, and/or race are defined, laying a foundation for future theory development on ways these issues can become or exacerbate crises. Second, research participants’ stories coalesce to produce best practices and a useful decision-making framework for practical application in organizations.  相似文献   

2.
The purpose of this investigation was to validate a template for the instruction of interpersonal communication. Two dimensions emerged that characterize the study of communication: a theory—application dimension and a communication—relationships dimension. These anchors serve as the foundation for the Interpersonal Communication Template. Juxtaposing these two dimensions yields a four‐quadrant template featuring: theory—communication; theory—relationships; application—communication; application—relationships. Journal articles were categorized within the four quadrants. Five hundred and seventy two articles were reviewed, resulting in the identification of 998 interpersonal communication theories, constructs, and contexts. The theories, constructs, and contexts were then collapsed into 120 interpersonal communication topics. To derive the interpersonal communication topics, the co‐coders utilized the constant comparative method (i.e., analytic induction) (Glaser & Strauss, 1967). The organization of the 120 topics within the communication—relationships and theory—application dimensions provides an illustration of the field utilizing the Interpersonal Communication Template as an organizing mechanism. Implications of the template for research and instruction of interpersonal communication are discussed.  相似文献   

3.
为反映国际信息资源管理领域研究进展与热点内容,本研究对2003-2008年国际信息资源管理领域IRMJ和JASIS两大权威期刊文献进行了梳理和归纳.在理论探索与技术应用层面,本体理论、形式概念分析(FCA)、语义学、数据挖掘和以计算机为中介的交流(CMC)这五个方面存在着不同程度的相互交叉和渗透,是目前信息资源管理研究的热点;在人文价值与社会经济层面,知识共享将代表未来知识管理的发展趋势;在用户信息行为和满意度研究中,以用户为核心的理念将成为研究和应用的指导思想.而跨语言与文化差异方面的研究重点则是在保留现有的语言和文化多样性的基础上实现人类异类语言和文化间的无障碍信息沟通和知识交流.关于信息道德、隐私保护与青少年信息安全问题还需要继续研究和探索.  相似文献   

4.
In health-communication research, participants who are disproportionately affected by health disparities are often “hard-to-reach,” making them difficult to identify for formative research. This study used communication infrastructure theory (CIT) to create a strategy for locating a specific subset of residents—those who use 911 for healthcare—within a low-income Atlanta community. Findings suggest the need for strategies that involve employing both the communication channels that are part of the neighborhood storytelling network and the community's discursive spaces, more specifically the communication hot spots and community comfort zones located within the community's built environment.  相似文献   

5.
The use of two phone‐based audio innovations—audiotext audio information services and fax—was assessed in a probability survey of urban respondents. Support was found for the notion that social indicators are less important in the prediction of innovation use than are attitudinal and communication variables. Findings are interpreted in light of diffusion of innovation theory and research on the adoption of new technologies.  相似文献   

6.
eGov (eGovernment/eGovernance) is a complex endeavor involving many actors, ambitions, and perspectives. The field has, in research and in practice, over the years expanded its focus from service orientation to a comprehensive perspective with the ambition to integrate all of government in coherent action. Comprehensive integration requires a future-oriented perspective so investment is made in robust and flexible solutions meeting not only today's demands but also sustainable to meet those of the future. This paper addresses the use of the sustainability concept in eGov research. We discuss definitions and elements of sustainability and conduct a structured review of eGov literature investigating how various sustainability areas (social, economic, environmental and technical) are addressed. We find 21 overall themes in 94 papers, with the highest number in the “social” category. Two cross-cutting themes to which 21 overall themes relate are also identified; Decision-making and Infrastructure. Findings show that sustainability is mainly addressed narrowly, focusing on projects rather than general issues, and shallowly with a focus on single factors rather than the complex interaction among them, and with little foundation in sustainability theory. The paper contributes with an overview of themes in previous research as well as theory-based input for future research efforts on eGov sustainability, from a dynamic and sociotechnical sustainability perspective.  相似文献   

7.
This commentary sets the stage as the first of several forthcoming articles illustrating the way scholars in communication have pursued translating their research into practice. The translational nature of communication privacy management theory and examples of its application are the main focus of this contribution.  相似文献   

8.
This commentary sets the stage as the first of several forthcoming articles illustrating the way scholars in communication have pursued translating their research into practice. The translational nature of communication privacy management theory and examples of its application are the main focus of this contribution.  相似文献   

9.
Women in middle management continue to face multiple paradoxes arising from their structural and gendered locations that add to the uncertainty of negotiating organizational life. Investigating the lived experiences of women middle managers can illuminate the constraints and paradoxes endemic to organizing, for such experiences foreground tensions at the intersection of structure, identity, agency, and power. Specifically, this contextual investigation of conversational humor explores links between organizational status, gender, and paradox. In so doing, it demonstrates how women can use humor to negotiate managerial identities and to navigate organizational life. This study uncovers nuanced and important communication tactics of middle management women. This study also reveals the value of investigating the complex convergence of humor, gender, and organizational communication theory.  相似文献   

10.
This paper reflects on the outcomes of a project undertaken in 1997/98, and examines issues relating to the development of the managerial expertise that underpins the library and information services in Latin America and the Caribbean. It reviews the results of surveys of schools of Librarianship and Information Sciences and a small selection of employers in the region, examining the congruence between the needs of the employers and provision by the schools and possible explanations for an apparent mutual lack of awareness of modern management techniques. Proposals for developing management expertise include: enhancing access to indigenous professional publications and teaching materials; developing a Hispanic language distance-learning programme for library managers; improving research into the job market and skills requirements; and developing an electronic network for communication between the schools. The role of international agencies and technical co-operation projects is assessed, and attention is drawn to the need for a more positive approach to overcome the issues surrounding the transfer of management know-how between different cultures.  相似文献   

11.
近十年我国政府信息资源管理理论研究状况与发展趋势   总被引:1,自引:0,他引:1  
王亚军 《图书情报工作》2009,53(15):133-137
以近10年CNKI(中国学术期刊网全文数据库)收录的在国内公开发表的科技文献为基础,从建设意义、概念及其分类构成、管理框架模型、管理技术与方法、开发利用、共享机制、中外比较研究等7个方面对我国政府信息资源管理理论研究现状进行综述,指出存在的问题:基础理论研究较为薄弱,缺乏结合实践的理论研究,缺乏对政府信息资源管理队伍建设的研究。并围绕这些问题,对我国政府信息资源管理理论未来发展趋势进行探讨。   相似文献   

12.
占南 《图书情报工作》2018,62(21):71-79
[目的/意义]探索科研人员个人学术信息管理工具使用意愿影响因素,构建相关理论模型,为开发设计有效的个人学术信息管理工具,提高信息利用率和科研工作效率提供理论指导和建议。[方法/过程]基于扎根理论的研究方法,采用理论饱和抽样的方法对17名科研人员进行面对面的包含开放性问题的半结构化访谈,通过编码分析归纳科研人员个人学术信息管理工具使用意愿影响因素,包括感知有用性、感知易用性、个体因素和情境因素,构建相应的理论模型。同时按照本研究对科研人员需求调查分析选取常用的8种学术信息管理工具进行比较分析,从信息分类获取、存储管理、组织和交流共享等方面进行对比。[结果/结论]面向科研人员的个人学术信息管理工具构建需要考虑到用户界面、信息组织结构、弥补用户认知局限、解决信息同步共享、保障学术信息安全、符合用户使用习惯、支持语义整合和推送并进行团队科研信息共享。  相似文献   

13.
项目知识管理研究综述   总被引:2,自引:0,他引:2  
贺军 《图书情报工作》2010,54(14):45-70
项目知识管理是由项目管理和知识管理之间存在的强交叉性而引发的新概念,已引起国内外研究者的关注,并取得不少研究成果。对项目知识管理的提出、项目管理与知识管理的关系、项目知识管理特征、项目知识管理理论框架4个方面的研究进行归纳、分析和评述,并对其未来发展从项目知识管理基础理论、流程和组织体系三方面提出完善建议。  相似文献   

14.
The measurement of an individual’s heart rate has many relevant theoretical implications for communication research. However, there are reasons to believe that the most common way of reporting cardiac response—beats per minute (BPM)—might not be appropriate for all methodological situations. This article presents an overview of the historical use of cardiac activity within communication research, and provides a summary of the current conceptualizations of attention and resource allocation. To fully understand the difference between BPM and interbeat interval (IBI)—an alternate method for reporting cardiac response—a comparative analysis was performed on a data set from a previously published study. This article concludes with a set of suggestions that researchers may want to consider when utilizing BPM or IBI within communication research.  相似文献   

15.
社会网络范式下的知识管理研究述评   总被引:4,自引:0,他引:4  
社会网络视角下的知识管理研究是一种新兴的知识管理研究范式,也是目前组织管理和知识管理领域的关注焦点。本文综合回顾了社会网络理论和社会网络分析方法在知识管理领域的应用历史,确认了两个具体的应用领域和三个研究方向。针对当前研究过程中的不足和缺陷,本文对未来的研究方向提出了建议。  相似文献   

16.
薛捷  张振刚 《图书情报工作》2012,56(20):110-117
以为知识网络是知识在创新网络中转移和流动的一种具体体现。通过采用社会网络分析方法,研究东莞电子信息产业集群中的技术知识网络、管理知识网络和市场知识网络。实证结果表明:三类知识网络既密切相关又具有很大的差异,产业集群中的企业在合作中除了交流技术知识,同时也进行着市场知识和管理知识的交流。整合技术、市场和管理知识的能力对于企业的发展意义重大。本研究在一定程度上拓展了创新网络的研究视角,也为创新网络理论的发展提供本土经验证据。  相似文献   

17.
信息技术的蓬勃发展带来了全球信息的爆炸式增长,同时也使人们在面对海量信息时必须充分考虑可信度问题。国际iSchools运动衍生出的iField学科以图书馆学、情报学为代表,也与传播学、计算机科学等其他信息相关学科有一定交叉。iField视域下的可信度研究涉及人、信息、技术与社会的交互,本文梳理过去二十余年间国内外在这一领域的研究和探索。首先,从概念内涵、理论基础、研究方法三个层面对可信度研究进行溯源;其次,基于技术环境与社会环境变迁的双重视角解析可信度研究的主题演化逻辑,总结可信度研究在Web 1.0、Web2.0、社交媒体、人工智能四个标志性阶段的研究重点与难点,并提炼出可信度研究的主题演化框架;最后,从概念内涵拓展、研究方法革新、可信度话题延展等角度对未来研究进行了前沿展望。本文希望厘清可信度研究的发展脉络,推动可信度研究的进一步拓新,为未来网络信息资源治理实践提供参考。  相似文献   

18.
组织知识管理评估研究   总被引:1,自引:0,他引:1  
知识管理评估是组织知识管理的一个重要组成部分。在对国外知识管理评估 工具进行介绍和比较研究的基础上,结合知识价值链理论,提出基于知识价值链的知识 管理评估模型,此模型将知识管理评估分为基础评估与过程评估两个部分。通过论述基 础评估和过程评估的具体内容以及对组织知识管理评估的意义,为组织有效开展知识管 理评估实践提供可操作性的工具。  相似文献   

19.
论网络传播学   总被引:33,自引:0,他引:33  
本文首先回顾了人类传播史 ,指出信息技术的发展起着历史性杠杆作用。当今因特网及网络媒体的迅猛发展 ,网络传播的新特征使得传统的传播学理论难以合理解释网络传播现象 ,使得网络传播学的建立成为必要。本文探讨了网络传播学的任务、研究对象、学科属性和相关学科 ,概述了网络传播学的研究现状并进行了前瞻。  相似文献   

20.
科学数据和科研档案的管理协同:框架和路径   总被引:3,自引:0,他引:3  
科学数据和科研档案是国家科技创新和经济社会发展的关键基础设施,同属科研信息资源体系,具有密切联系,但在实践和研究中两项工作就像是“平行线”,交集甚少。通过对有关科学数据和科研档案的学术文献、政策文本,以及网络调查和实地调查获得的相关事实数据进行分析,根据管理协同的相关理论与框架模型,可构建由制度规范、组织分工、业务方法、数据资源、信息服务等要素构成的管理协同框架,并在框架指导下提出推动共同问题走进制度视野、构建新型协作模式、加快数字化和数据化进程、探索应用开源软件工具、夯实安全保障体系等实施路径,以共同应对科研信息资源管理在体制、法规、管理、技术等领域面临的挑战。  相似文献   

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