User experience of government documents: A framework for informing design decisions     

Leonardo Madariaga  Miguel Nussbaum  Faustino Marañón  Cristóbal Alarcón  María Alicia Naranjo 《Government Information Quarterly》2019,36(2):179-195

People still use documents in many everyday government processes. From tax payments to passport requests, citizens have to interact with low-interactivity information artifacts such as reports, maps and datasets, among many others. Despite efforts to improve information delivery in the public sector, effective information usage remains a critical topic of action and research. The user experience of government documents has rarely been assessed, despite them being regularly published and frequently used. Considering this, the two following research questions arise: 1) How can government documents be classified (or grouped) in terms of user experience? 2) How can the user experience of government documents be monitored over time in order to inform design decisions? Working with a public agency in Chile, we develop and test a classification and monitoring framework based on two online surveys (N?=?338 and N?=?298). We then propose a framework for understanding user experience of government documents in these three dimensions: interaction goal, volume of information and ease of understanding. Using a graphical representation to classify user experience provides greater visibility of the current status of information produced by a public organization. Furthermore, by monitoring the user experience of a government document at different times, organizations can understand the effect of their design decisions and improve their service quality by implementing user-centered processes.  相似文献   

Temporary Book Storage Using a Document Management Company     

Meredith Giffin  Kirsten Huhn  Andréa Harland 《资料收集管理》2019,44(1):46-68

Finding an appropriate temporary storage location for books and providing access to them is a significant challenge for libraries undergoing renovations. The current article describes the use of a document management company by an academic library to store 430,000 books for 8 months and provide a retrieval-on-demand service. Aspects covered include the selection of a commercial storage provider with its own retrieval service; details of the move to and from offsite storage; the integration of the service with library processes; communications and user feedback; book usage during the storage period; overall costs; and lessons learned from the experience.  相似文献   

Red pigment production by Penicillium purpurogenum GH2 is influenced by pH and temperature     

Méndez A  Pérez C  Montañéz JC  Martínez G  Aguilar CN 《Journal of Zhejiang University. Science. B》2011,12(12):961-968

The combined effects of pH and temperature on red pigment production and fungal morphology were evaluated in a submerged culture of Penicillium purpurogenum GH2, using Czapek-Dox media with d-xylose as a carbon source. An experimental design with a factorial fix was used: three pH values (5, 7, and 9) and two temperature levels (24 and 34 °C) were evaluated. The highest production of red pigment (2.46 g/L) was reached with a pH value of 5 and a temperature of 24 °C. Biomass and red pigment production were not directly associated. This study demonstrates that P. purpurogenum GH2 produces a pigment of potential interest to the food industry. It also shows the feasibility of producing and obtaining natural water-soluble pigments for potential use in food industries. A strong combined effect (p<0.05) of pH and temperature was associated with maximal red pigment production (2.46 g/L).  相似文献   

从语法大纲看对外汉语教学和测试理念的发展     

李靖华 《考试研究》2011,(6):68-77

本文主要考察了六个编订于不同时期的对外汉语教学和测试的语法大纲,通过比较分析,本文认为从20世纪90年代至今,对外汉语教学和测试的理念不断变化与发展,理论语法色彩逐渐减弱,显性知识的教学和考查不断减少,同时,教学和测试理念正在由标准规范观向沟通理解观转化。这些变化反映出对外汉语教学和测试理念的发展趋势,适应了汉语国际推广的新形势。  相似文献   

Evaluating the success of educational policy in Mexican Higher Education     

Marti Sagarra  Cecilio Mar-Molinero  Herberto Rodríguez-Regordosa 《Higher Education》2015,69(3):449-469

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Effects of college programme characteristics on graduates’ performance     

Adela García-Aracil 《Higher Education》2015,69(5):735-757

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Covariation between variables in a modelling process: The ACODESA (collaborative learning,scientific debate and self-reflection) method     

Fernando Hitt  Alejandro S. González-Martín 《Educational Studies in Mathematics》2015,88(2):201-219

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Pride as moral motive: moral pride and prosocial behaviour / El orgullo como motivación moral: orgullo moral y conducta prosocial     

Itziar Etxebarria  María-José Ortiz  Pedro Apodaca  Aitziber Pascual  Susana Conejero 《Infancia y Aprendizaje》2015,38(4):746-774

Moral pride, namely the pride generated by morally positive behaviour, can foster prosocial behaviour. To demonstrate this, two quasi-experimental studies were conducted with nine- to 11-year-old children. Study 1 analysed the effect of the pride felt after engaging in prosocial behaviour, in four classrooms from two different schools (N = 94). Study 2 analysed the effect of the pride generated by the evocation of a past example of one’s own prosocial behaviour, in four classrooms from another school (N = 77). The hypothesis was supported in Study 1 but not in Study 2. Interesting correlations were found between dispositional moral pride (measured using a scale designed ad hoc) and other relevant variables in the moral field: intention to engage in prosocial behaviour, habitual prosocial behaviour and dispositional empathy. In general, these studies attest to the importance of moral pride, both dispositional and that felt in a specific situation, in moral life.  相似文献   

Cultural Beliefs and Disability: Implications for Rehabilitation Counsellors     

Quintin Boston  Paige N. Dunlap  Glacia Ethridge  Erin Barnes  Angel R. Dowden  Myshalae J. Euring 《International journal for the advancement of counseling》2015,37(4):367-374

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Contextualising ECEC research: the case of Slovenia     

Maša Vidmar 《International Journal of Early Years Education》2015,23(3):313-328

In the present study the longitudinal relations between quantity of centre-based child care (in months) and teacher reports of internalising and externalising behaviour in the first and second grades were examined for 325 Slovenian children. The socio-political context of affordable, accessible and homogenously high-quality child care is quite different compared to the context in countries from which many child-care studies originate (e.g. the USA). In Slovenia quality standards are regulated (child:staff ratio, teacher education, curriculum), the service is subsidised and children are guaranteed a place after the end of parental leave (i.e. at 11 months). In the described socio-political context a beneficial effect of child care quantity was found for internalising behaviour, while there were negative effects for externalising behaviour. Children who spent more time in child care exhibited less internalising behaviour and more externalising behaviour in the first grade of school, both with small coefficient sizes. Our study shows that even in the context of progressive child care some positive as well as less positive effects of child care participation on child development occur.  相似文献