User experience of government documents: A framework for informing design decisions     

Leonardo Madariaga  Miguel Nussbaum  Faustino Marañón  Cristóbal Alarcón  María Alicia Naranjo 《Government Information Quarterly》2019,36(2):179-195

People still use documents in many everyday government processes. From tax payments to passport requests, citizens have to interact with low-interactivity information artifacts such as reports, maps and datasets, among many others. Despite efforts to improve information delivery in the public sector, effective information usage remains a critical topic of action and research. The user experience of government documents has rarely been assessed, despite them being regularly published and frequently used. Considering this, the two following research questions arise: 1) How can government documents be classified (or grouped) in terms of user experience? 2) How can the user experience of government documents be monitored over time in order to inform design decisions? Working with a public agency in Chile, we develop and test a classification and monitoring framework based on two online surveys (N?=?338 and N?=?298). We then propose a framework for understanding user experience of government documents in these three dimensions: interaction goal, volume of information and ease of understanding. Using a graphical representation to classify user experience provides greater visibility of the current status of information produced by a public organization. Furthermore, by monitoring the user experience of a government document at different times, organizations can understand the effect of their design decisions and improve their service quality by implementing user-centered processes.  相似文献   

Temporary Book Storage Using a Document Management Company     

Meredith Giffin  Kirsten Huhn  Andréa Harland 《资料收集管理》2019,44(1):46-68

Finding an appropriate temporary storage location for books and providing access to them is a significant challenge for libraries undergoing renovations. The current article describes the use of a document management company by an academic library to store 430,000 books for 8 months and provide a retrieval-on-demand service. Aspects covered include the selection of a commercial storage provider with its own retrieval service; details of the move to and from offsite storage; the integration of the service with library processes; communications and user feedback; book usage during the storage period; overall costs; and lessons learned from the experience.  相似文献   

从语法大纲看对外汉语教学和测试理念的发展     

李靖华 《考试研究》2011,(6):68-77

本文主要考察了六个编订于不同时期的对外汉语教学和测试的语法大纲,通过比较分析,本文认为从20世纪90年代至今,对外汉语教学和测试的理念不断变化与发展,理论语法色彩逐渐减弱,显性知识的教学和考查不断减少,同时,教学和测试理念正在由标准规范观向沟通理解观转化。这些变化反映出对外汉语教学和测试理念的发展趋势,适应了汉语国际推广的新形势。  相似文献   

Individual difference predictors of creativity in Art and Science students     

Adrian Furnham  Mark Batey  Tom W. Booth  Vikita Patel  Dariya Lozinskaya 《Thinking Skills and Creativity》2011,6(2):114-121

Two studies are reported that used multiple measures of creativity to investigate creativity differences and correlates in arts and science students. The first study examined Divergent Thinking fluency, Self-Rated Creativity and Creative Achievement in matched groups of Art and Science students. Arts students scored higher than Science students on two of the three measures. Regression analysis indicated that the educational domain demographic variable was the most consistent predictor of all three measures of creativity. The second study compared natural science, social science and arts students on two performance and two preference measures of creativity, whilst controlling for the effects of general intelligence. Results indicated only Self-Rated Creativity displayed significant group differences, with the regression analysis suggesting a stronger role of personality variables. The differences between the groups and implications for the measurement of creativity are considered.  相似文献   

Contextualising ECEC research: the case of Slovenia     

Maša Vidmar 《International Journal of Early Years Education》2015,23(3):313-328

In the present study the longitudinal relations between quantity of centre-based child care (in months) and teacher reports of internalising and externalising behaviour in the first and second grades were examined for 325 Slovenian children. The socio-political context of affordable, accessible and homogenously high-quality child care is quite different compared to the context in countries from which many child-care studies originate (e.g. the USA). In Slovenia quality standards are regulated (child:staff ratio, teacher education, curriculum), the service is subsidised and children are guaranteed a place after the end of parental leave (i.e. at 11 months). In the described socio-political context a beneficial effect of child care quantity was found for internalising behaviour, while there were negative effects for externalising behaviour. Children who spent more time in child care exhibited less internalising behaviour and more externalising behaviour in the first grade of school, both with small coefficient sizes. Our study shows that even in the context of progressive child care some positive as well as less positive effects of child care participation on child development occur.  相似文献   

The immediate impacts of preschool attendance on Turkish children’s mathematics achievement     

Durmuş Aslan  Yaşare Aktaş Arnas 《Educational studies》2015,41(3):231-243

This study was conducted to investigate the immediate impacts of preschool attendance on Turkish children’s mathematics achievement. The participants were 200 children who attended or did not attend preschool. The number and operation task and the geometric shapes sorting task were used as the data collection tools. The children who attended preschool performed significantly better on the number and operation task and the geometric shapes sorting task than the children who did not attend preschool. Indeed, the multivariate regression analysis demonstrated that preschool attendance is the most important predictor of the success of children in number and operation task and the geometric shapes sorting task.  相似文献   

Legitimizing the Wound: Mapping the Military's Diagnostic Discourse of Traumatic Brain Injury     

Tom Lindsley 《Technical Communication Quarterly》2015,24(3):235-257

Following reports spanning from the beginning of the OEF (Operation Enduring Freedom) and OIF (Operation Iraqi Freedom) conflicts to the early 2010s, this rhetorical investigation analyzes the U.S. military's diagnostic practices used to identify mild traumatic brain injury (mTBI) in blast-affected troops. Considering the notion of “wound/injury” as a possible boundary object, this paper discusses how the conceptual framing of “invisible” injuries may produce interruptions of distrust that inhibit effective diagnosis.  相似文献   

Education for Social Transformation: Soviet University Education Aid in the Cold War Capitalist World-System     

Tom G. Griffiths  Euridice Charon Cardona 《欧洲教育》2015,47(3):226-241

International education is seen as an effective form of soft power. This article reviews one of history’s largest and most ambitious attempts to achieve global influence through university education, and to reshape the world—the Soviet university aid program, 1956–91. Drawing on existing research and Soviet archival materials, we lay out and contextualize characteristic features of the Soviet education aid program. Specifically, we identify its focus on students from “developing” and newly independent countries, and its ambition to form graduates who would return home to become national leaders sympathetic to Soviet socialism. We conclude by approaching the program from a world-systems perspective. Here, we highlight the intended catch-up style modernization and national economic development for countries through their participation in the Soviet university aid program as well as the intended development of the human capital of participant countries. The complex impacts on participants throughout the world and their subsequent worldview are the subject of ongoing research by the authors.  相似文献   

Time perspectives and boredom coping strategies of undergraduate students from Turkey     

Altay Eren  Hamit Coşkun 《Educational Research for Policy and Practice》2015,14(1):53-75

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Instructional expenditures and student achievement: a multiyear statewide analysis     

Maureen Cullen  Barbara Polnick  Rebecca Robles-Piña  John R. Slate 《Educational Research for Policy and Practice》2015,14(2):93-117

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