Managing Discovery and Linking Services     

Leanna Jantzi  Jennifer Richard  Sandra Wong 《期刊图书馆员》2016,70(1-4):184-197

There is a growing trend toward a consolidation of services for electronic resources management, A–Z journal listings, full text link resolving, and discovery services under a single service provider. In many cases, the adoption of a discovery service from a provider that is not the same as the libraries’ existing link resolver service means managing multiple knowledgebases. In this session, three librarians gave an overview of their experiences and strategies for maintaining separate link resolving and discovery services in lieu of adopting a full suite of services from a single service provider. Each speaker presented a case study on the advantages and challenges of managing their chosen discovery service: EBSCO Discovery Service, Ex Libris’ Primo and ProQuest’s Summon, in conjunction with the CUFTS/GODOT open source knowledgebase and link resolver service.  相似文献   

Reimaging Public Libraries as Learning Communities: What Library Stories Can Tell Us     

Deborah Eicher-Catt  Mina Edmondson 《Public Library Quarterly》2016,35(3):203-221

This article describes a study conducted in York County, Pennsylvania, on its countywide library system framed within the context of the statewide “Reimaging Libraries” Get Storied initiative, developed and marketed by organizational story consultant, Michael Margolis. Understood as an essential aspect of culture re-imaging and change, narratives were collected from library personnel by undergraduate students at Pennsylvania State University-York as part of a service-learning initiative (directed by the first author). Working closely with the library district consultant (second author), we assess the success of the initiative and make some recommendations for culture reimaging through the practice of storytelling.  相似文献   

Public Library Services for Veterans: Selected Brief Case Studies     

Loriene Roy  Maria Barker  Lanita L. Hidalgo  Frances A. Rickard 《Public Library Quarterly》2016,35(3):222-242

Public libraries across the country design and deliver programs for military veterans and their families, often collaborating with other organizations and agencies. The examples were assembled from both general and specialized interviews with librarians, and literature and Internet searches, with summaries of programs assembled and written by multiple researchers. The specific limitations on the listing in this article are clearly outlined in the first section. Overall, however, the article provides a good introductory overview of what’s going on in veteran’s programs and services in America’s public libraries in over seventy libraries in forty states. We hope this list of what public libraries have organized or are doing will supply other public librarians with ideas on how to provide new services or enhance their existing ones.  相似文献   

A Safe,Helpful, and Ubiquitous Place That Requires Further Study     

Bradley Wade Bishop 《Public Library Quarterly》2016,35(4):318-324

In this article, Bradley Wade Bishop sets forth the unspoken premise that public libraries that offer desired services to their constituents are going to succeed. This article has many specific examples of emergency and continuing services that small public libraries provide. It also suggests the need for extensive research on successful libraries which illustrate all sorts of rules about how to meet the future successfully.  相似文献   

人格特征和互联网使用     

柳铭心  雷雳 《首都师范大学学报(社会科学版)》2006,(3):111-115

互联网具有传统多媒体的特性,又具有强大的交互性,而这种交互性因它的匿名性、隐形性等特点又不同于现实中的面对面的人际交往和生活方式。正是这种不同,使具有不同人格倾向的使用者在选择自己需要的互联网服务的同时,其人格也受到了互联网的影响。文章介绍了“人格与互联网”研究中两个方面的研究进展:其一,人格倾向对选择互联网服务的作用;其二,互联网对个体人格倾向的影响。并指出了当前研究中存在的问题和未来研究可以拓展的方向。  相似文献   

信息咨询服务的创新发展与用户需求特点分析     

文正芳 《宜宾学院学报》2004,7(1):106-108

文章对当代图书馆信息咨询服务工作随着网络时代的到来呈现出的创新变化和用户需求的特点进行了分析 ,提出当代图书馆信息咨询服务的发展方向和策略  相似文献   

台湾地区数字出版产业内容与服务创新研究     

陈维超 《出版科学》2016,(6):102-106

经过技术驱动、渠道与平台驱动的发展阶段,基于优质内容资源的创新服务在数字出版产业中的重要性日益凸显。信息技术、网络技术、数字技术为代表的技术革命背景下,台湾数字出版内容从“生产—分发—消费—反馈”等环节全面发生转变：交互式的内容呈现形态、内容产品的多介质延伸、基于社会化媒体的内容生成与传播机制,以及优质内容资源的服务盈利模式。  相似文献   

淄博市科技服务业发展的宏观环境因素分析     

于晓敏 《中国科技资源导刊 (中国信息导报)》2016,(6):38-44

随着科技服务业在推动我国经济转型发展过程中扮演的角色越来越重要,越来越多的专家、学者开始关注 如何更好地将科技服务与区域产业特色有效结合,从而促进地方经济快速高效发展,但是多集中于北京、上海等大城 市研究,对三线、四线中小城市研究不足。本文结合宏观环境分析法（PEST）的方法理论,从政治、经济、社会、技术 四个纬度对淄博市科技服务业面临的宏观发展现状及环境进行简要剖析,找出存在的问题,并结合淄博市实际情况提 出了相应的行业发展对策建议。  相似文献   

Helping patrons find locally held electronic resources: An interlibrary loan perspective     

Pamela Johnston 《Journal Of Access Services》2016,13(1):1-6

The University of North Texas Libraries provide extensive online access to academic journals through major vendor databases. As illustrated by interlibrary loan borrowing requests for items held in our databases, patrons often have difficulty navigating the available resources. In this study, the Interlibrary Loan staff used data gathered from the ILLiad interlibrary loan management system to investigate why patrons request locally available materials. This study resulted in recommendations for the Libraries' linking strategies in EBSCOhost databases. Several user education needs were identified and communicated to the Libraries' Subject Liaisons.  相似文献   

X marks the spot: Creating and managing a single service point to improve customer service and maximize resources     

Mary Ann Venner 《Journal Of Access Services》2016,13(2):101-111

ABSTRACT

This article will describe how merging service points in an academic library is an opportunity to improve customer service and utilize staffing resources more efficiently. Combining service points provides libraries with the ability to create a more positive library experience for patrons by minimizing the ping-pong effect for assistance. The Access Services Department at the University of North Texas Libraries was charged with management of the circulation and reference services offered at the service desk. Streamlined planning and modernized management of the desk and its impact on customer service in a changing library environment will be discussed.  相似文献