社会网络环境下高校图书馆信息服务新趋势研究——基于高校图书馆用户信息行为变化的视角     

王晓文 《大学图书情报学刊》2013,31(5):23-25,96

在社会网络环境下,高校图书馆用户的信息行为发生了前所未有的改变,用户在利用信息中的障碍和权力能否得到解决和满足,是高校图书馆的信息服务面临的新的要求甚至是挑战。研究社会网络环境下用户信息行为的变化有助于促使高校图书馆信息服务导向的变革,对建立以用户为中心的信息服务模式具有突出的意义。  相似文献   

Analysis of the Russian,Eastern European,and Eurasian Studies Collection at Miami University Libraries     

Masha Stepanova 《Slavic & East European Information Resources》2013,14(2-3):205-216

A collection analysis project was carried out on the Russian, Eastern European, and Eurasian studies collection at Miami University Libraries. The collection serves a diverse population of scholars and students. These constituents vary in discipline and in reading level of Russian and other Slavic languages. The goal for collecting for this area is to reflect this diversity of disciplines and languages, as well as to follow the collection development policy. The project thus had two objectives: to determine how well the collection supports users’ needs and how well it reflects the collection development policy. A very simple process for data gathering was used to determine the number of items in each subject, the items’ language, and the number of checkouts and in-house uses. The results showed some discrepancies between the policy and the predominant language of the collection, as well as a lack of use among materials in languages other than English.  相似文献   

Improving Access to the American Sign Language Video Collection     

《Journal Of Access Services》2013,10(3):27-36

ABSTRACT

This article shares the experience of implementing, enhancing, and publicizing access to the American Sign Language (ASL) video collection distributed by California Department of Education. The author discusses the issues of service to deaf and hearing-impaired people, including policy adjustments, staff training, and development of the special program to assist disabled users of the ASL video collection. This collection is specifically designed for deaf and hearing-impaired patrons who might otherwise be underserved. The ASL Video Sharing Program described in the article increased special users' access to the video resource through innovative use of computer and Internet technologies.  相似文献   

Describing Anything That Walks     

《Journal Of Archival Organization》2013,11(4):5-28

ABSTRACT

Anchored on the Vietnamese American Project (VAP), this essay presents the documentation of the Vietnamese American Experience through the voices of ethnic Vietnamese in Orange County, California, home to the largest concentration of this ethnic group outside Vietnam. Groundbreaking in its approach and method, VAP is an open forum that enables community assessment, self education, public memory preservation, and the first step toward understanding Vietnamese America and the Vietnamese diaspora. The cross-sectional narratives encompass transcontinental accounts of first and 1.5 generations of Vietnamese refugees and their children, and subsequently focus on their coming to terms with their second home in America, dwelling on how ethnic Vietnamese have negotiated with political turmoil, socioeconomic changes, and cultural identity. The paper, as the VAP, bridges cultural and linguistic barriers, connecting the native land and the adopted country. In short, the paper through its synthesis of the VAP: (1) gives a timely response to the urgent needs to understand and study the ethnic Vietnamese community in Orange County, providing much-needed primary data on the respective population for the ethnic communities and interdisciplinary scholarship; (2) serves as a healing process for members of the Vietnamese American community in Orange County and other victims of war; (3) sheds light onto intra- and inter-ethnic relations, fostering community consolidation, forging cross-cultural collaborations, and nurturing racial harmony; (4) contributes to an important period in American history with perspectives that are lacking in the extant literature; and (5) will conduce peace by bringing out the human experience in America's longest war.  相似文献   

The use of public computing facilities by library patrons: demography,motivations, and barriers   总被引：1，自引：0，他引：1  

Kurt DeMaagd  Han Ei Chew  Guanxiong Huang  M. Laeeq Khan  Akshaya Sreenivasan  Robert LaRose 《Government Information Quarterly》2013

Public libraries play an important part in the development of a community. Today, they are seen as more than store houses of books; they are also responsible for the dissemination of online, and offline information. Public access computers are becoming increasingly popular as more and more people understand the need for internet access. Using a series of surveys conducted in 12 libraries across the state of Michigan, the current study is a step towards understanding why the computing facilities are widely used, and what are the motivations behind their use. In addition, barriers and other factors that hinder usage are also discussed. The findings from this study will help policy makers and library administrators evaluate the current allocation of scarce resources, help them promote greater use of the library's resources, and guide their future course of action. The study is conducted as part of a federally funded public computing center grant.  相似文献   

Browsing Through Daily Life in a Neighborhood Library     

Charles Martell 《Public Library Quarterly》2013,32(3):234-241

Our neighborhoods are full of life. This life flows into and through our libraries. The cares, worries, joys, and pleasures of everyday living accompany these visits. Members of these communities may walk in, be pushed in, and sometimes perhaps, skate in. Those of us who work in their libraries are the beneficiaries. The stories of some of these neighbors as they use the Colonial Heights, Elk Grove, and Fair Oaks branches of the Sacramento Public Library are conveyed in this anecdotal‐based article.  相似文献   

Public Library Services For Wheelchair-Bound Young People In Singapore     

Ivan Chew Boon Leong  Susan E. Higgins 《Public Library Quarterly》2013,32(3):210-229

This is an exploratory study of public library services in Singapore for young people (defined as those people between thirteen to nineteen years of age) who are wheelchair bound. The research was carried out originally in 2000, but the study still informs policy makers in the Singapore system. Three main research questions are explored:

• What are the information needs of wheelchair-bound young people?

• What are their perceptions of libraries and library services?

• What are the problems they face in using library facilities and services?

The study involves eleven wheelchair-bound people between the ages of twelve and twenty who were selected by means of a purposive sample.

Findings indicate that most participants enjoyed reading books but did not read newspapers. The computer was used primarily as a recreational tool, and the convenience of the Internet appealed to them. There were, however, problems in using computer equipment in the libraries. School libraries were generally inaccessible. There were also problems in using public library services and facilities as well as being in public places. Their use of public libraries was infrequent. They were unaware of the full range of library facilities and services.

The study concluded that there was a need and demand for library services by wheelchair-bound young people. Their information needs and reading habits were no different from those of any young person. Current library promotions were inadequate in stimulating or sustaining their awareness and interest. Transportation was the main obstacle in getting to libraries. The problems faced in using libraries were mainly related to architectural and physical access to library facilities and services.  相似文献   

Web Site Usability with Remote Users     

《图书馆管理杂志》2013,53(3-4):517-547

ABSTRACT

Incorporating usability into any Web site creation or redesign is essential. Capturing the perspective of the user makes the site more efficient and effective for the people who will actually be using it. There are a number of usability techniques and several can be incorporated in a study of remote users. The purpose of this paper is to provide an overview of how the traditional usability techniques of focus groups and formal usability studies can be extended to studies involving off-campus users.  相似文献   

用户信息搜寻模式与数字图书馆可用性评价     

袁红  王琴 《图书情报工作》2013,57(13):22

将信息搜寻的4种模式引入数字图书馆可用性评价中,构建基于用户信息搜寻模式的数字图书馆可用性评价指标体系,通过两种难度级别的搜索实验、浏览实验和追踪实验以及问卷调查,获取用户利用数字图书馆资源的信息搜寻行为数据,从而实施数字图书馆可用性评价。  相似文献   

Real-Time Reference Service for the Remote User     

《The Reference Librarian》2013,54(67-68):29-40

Summary

Academic libraries now provide reference service for the remote user in at least two ways: by the telephone and by electronic mail. The remote user at a computer workstation, however, may not have access to a telephone and may be poorly served by the asynchronous nature of electronic mail. New technologies and collaborative software for serving remote users in real-time such as Internet chat, paging and instant messaging, whiteboard, application sharing, and audio and video conferencing offer new possibilities for remote access to reference services. In this article we review these technologies and report the results of a trial project at Temple University. The results are promising for real-time reference services.  相似文献