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1.
《Library Collections, Acquisitions, and Technical Services》2003,27(1):73-96
Weeding or deselection of materials has become an integral part of library management. Based on a nineteen-question survey about weeding practices in public libraries, this article discusses the personal perspectives of public librarians on weeding as well as the weeding practices of their institutions. The three most common criteria for weeding are circulation, physical condition, and accuracy of information. Librarians overwhelmingly believe that weeding increases use of books and patron satisfaction. In addition, the public library was framed as a venue that offers safe, clean, and fresh “product lines” with various natural life cycles and expiry dates. This discursive formation raises questions about the extent to which public libraries and their collections are becoming commodified, homogenized, and ephemeral, and whether such ephemeralness and homogenization serve the interests of all community members. 相似文献
2.
《Public Library Quarterly》2013,32(4):345-353
The problem patron poses a dilemma for many librarians, one which deserves a more reasoned examination. Based on an informal survey of 40 large, urban public libraries, a set of guidelines for managing the problem patron is offered. Further, there is a discussion of an overall strategy for increasing the competence of library staff members vis a vis the problem patron, using as an example, a program developed by the Hartford Public Library. Increased communication among librarians, the exploitation of professional expertise within each library's community, and the adherence to coherent guidelines are stressed as essentials for success. 相似文献
3.
《The Reference Librarian》2013,54(32):125-138
The Patent Depository Library (PDL) system is a valuable program which provides important patent collections and services at many locations across the country. Not all of those interested in patent information can travel to a PDL, and reference staff at other libraries often feel uneasy in dispensing patent information. The article suggests that many types of patent inquiries can be addressed with a small investment in time, materials, and training. Delineates four different levels of service, and discusses the means for deciding which is appropriate to a given library. Describes materials and staff training for each of the levels. Introduces advanced service options and discusses several patron types and their possible needs. Integrating a patent reference service component into an existing reference service provides a number of benefits: information to the community, better public relations for the library, and an opportunity for staff development. 相似文献
4.
《The Reference Librarian》2013,54(75-76):55-66
Summary Faculty members depend on the resources and services provided by the libraries to teach, satisfy the curricular needs of the students, and conduct their research. Students need the library for many reasons, among which are to complete their assignments and to expand on what faculty covers in class. The patron/librarian relationship in the academic library is not always perfect. Issues which students and faculty face in the academic library environment are completely different from those in the public library. Identifying the characteristics of the difficult or problem patron in academia is a little more difficult than in the public library. Are what librarians face when dealing with faculty and students more issue-related than just dealing with problem patrons? The authors will identify, from the librarians' perspectives, some of these often called difficult patron issues and offer solutions to try and preempt these issues before they become problems. 相似文献
5.
E-books and audiobooks are becoming increasingly popular in the United States. Unfortunately, the supply of digital titles does not meet the demand. Library patrons must frequently wait for weeks to receive popular e-books. We examined the issue of wait time for e-book and audiobook titles using three public library patron accounts to gather data consisting of the average daily number of wait spots for each title, and days until the title was available. Based on our observations, we propose the Waiting Reduction Rate (WRR) formula to determine the average number of wait spots per title as a metric to help determine a better holds-to-copy ratio for electronic materials and reduce patron wait time. 相似文献
6.
Wood FB Lyon B Schell MB Kitendaugh P Cid VH Siegel ER 《Bulletin of the Medical Library Association》2000,88(4):314-322
In October 1998, the National Library of Medicine (NLM) launched a pilot project to learn about the role of public libraries in providing health information to the public and to generate information that would assist NLM and the National Network of Libraries of Medicine (NN/LM) in learning how best to work with public libraries in the future. Three regional medical libraries (RMLs), eight resource libraries, and forty-one public libraries or library systems from nine states and the District of Columbia were selected for participation. The pilot project included an evaluation component that was carried out in parallel with project implementation. The evaluation ran through September 1999. The results of the evaluation indicated that participating public librarians were enthusiastic about the training and information materials provided as part of the project and that many public libraries used the materials and conducted their own outreach to local communities and groups. Most libraries applied the modest funds to purchase additional Internet-accessible computers and/or upgrade their health-reference materials. However, few of the participating public libraries had health information centers (although health information was perceived as a top-ten or top-five topic of interest to patrons). Also, the project generated only minimal usage of NLM's consumer health database, known as MEDLINEplus, from the premises of the monitored libraries (patron usage from home or office locations was not tracked). The evaluation results suggested a balanced follow-up by NLM and the NN/LM, with a few carefully selected national activities, complemented by a package of targeted activities that, as of January 2000, are being planned, developed, or implemented. The results also highlighted the importance of building an evaluation component into projects like this one from the outset, to assure that objectives were met and that evaluative information was available on a timely basis, as was the case here. 相似文献
7.
《The Reference Librarian》2013,54(27-28):105-122
The traditional library organization for over forty years has been divided into technical services and public services. The age of automation, however, is bringing these two areas much closer together, and in some large academic libraries, the technical services librarian and the public services librarian are the same person. The work done in serials acquisitions and collection development is now available online in many libraries. Several libraries also have automated serials control and cataloging capabilities. With the advent of online access to serials, reference, interlibrary loan and library instruction services have simplified the work demands for the reference librarian. This conclusion suggests that cooperation between technical services and public services is the logical solution to provide the best possible service to the library patron. 相似文献
8.
Ellen L. Rubenstein 《Public Library Quarterly》2016,35(1):49-71
This study investigated 18 libraries in two public library systems in Oklahoma to find out how they are addressing health literacy and facilitating access to consumer health information; how library staff members view their roles and responsibilities relative to health information and health literacy; what challenges libraries face; and what strategies are being used. Staff members recognized several challenges to providing health information and to developing programs, including staff and patron difficulties with reference interviews, and patron lack of awareness of library resources. Staff members often had only a partial understanding of health literacy, and were unaware of system strategies to address health literacy or provision of health information. 相似文献
9.
Sarah LeMire 《Public Services Quarterly》2017,13(3):152-167
Veterans are a unique population that can be found in libraries across the United States. Libraries of all types are developing new approaches to the veterans in their patron populations in the wake of the wars in Iraq and Afghanistan. This study identifies several common strategies that libraries, especially public and academic libraries, are employing to support their patrons who are veterans, as well as distinctions in strategy according to library type. It further explores whether libraries are relying upon library staff who are veterans when developing services and programming for patrons who are veterans. 相似文献
10.
11.
Kate Wing 《Public Library Quarterly》2019,38(1):85-102
This study investigated self-service holds in Maine’s public libraries. Survey data were collected to assess the trend, evaluate patron privacy, and associate implementation with the director’s level of education. The results show that the four libraries with self-service holds breach patron privacy by connecting personally identifiable information with the item requested. This group was not large enough to correlate with the level of education. The results also reveal that some libraries considered implementation but did not because of privacy concerns. The findings invite further investigation into the connections among public library practice and ethics, professional education, and US law. 相似文献
12.
《Public Library Quarterly》2013,32(3-4):29-34
Social and political issues are key factors in developing cooperation among public libraries. Experiences in public library cooperation have shown that the acceptance of cooperation as an ideal, patron reaction and acceptance, local pride and control, and the education and cooperation of the library board, local government officials, and funding agencies are all important in providing the best possible framework for cooperation. The commitment to and understanding of the implications, changes, and modifications that cooperation requires are also important. Realization that interpretation of what cooperation means and that unequal contributions can be expected are necessary steps in developing effective arrangements among public libraries. 相似文献
13.
《Journal of Business & Finance Librarianship》2013,18(4):23-49
Abstract While large public libraries have long served the business community, environmental factors, such as the proliferation of Web based information, the growth of easily accessible on-line databases, and a growing appreciation among smaller companies of the value of strategic information, are converging to provide medium and smaller public libraries with the opportunity to bring additional service value to the business community. To provide libraries with operational models for library interaction with the business community, patron interaction, technology, and data analysis models are created and described. 相似文献
14.
《International Information and Library Review》1998,30(1):71-85
Norms for community libraries were established, focusing specifically on the Pinetown community libraries. The five oldest community libraries in the Pinetown public library system were studied by way of questionnaires, interviews and observation. It was hypothesized that public library systems in South Africa have not yet made the paradigm shift to becoming true community libraries. However, the study proved that certain public library systems, such as Pinetown, have made significant progress towards becoming community libraries in the true sense of the word—moving away from the passive traditional Western public library model towards active service-oriented systems, based on the needs of the community as a whole: be it as agents of upliftment and development, or as sources of information and recreation. It can be concluded that certain adaptations still need to be made to become “true” community libraries. For instance, more community involvement in the running of the libraries, individual funds to purchase specific materials needed by the community, and the development of specific skills that will enable the staff to render a pro-active community library service, but the transitional process is still in progress. 相似文献
15.
Peter A. Gisolfi 《Public Library Quarterly》2013,32(3):290-308
In the early 19th century, public libraries in America tended toward grand appearances befitting seriousness of purpose. Library design changed gradually throughout the 20th and 21st centuries, and more dramatically with automation and new technology. True to its roots, the public library continues to maintain areas for quiet, individual study. But, in addition, today’s library has become a cultural center in the community, offering art galleries, auditoriums, meeting rooms, spaces for collaborative work, digital information and instruction, and even cafés. Change is inevitable, as innovations in library design and patron use illustrate. Yet, from the earliest libraries to modern times, one overarching constant defines their purpose: libraries inspire. 相似文献
16.
Dan Schoonover Mike Siriwardena Reginald Jones 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(4-5):201-212
Libraries are faced with the challenge of developing new services that respond to the growing needs of their patron base. A library material delivery service is one new service model that is becoming increasingly popular among academic libraries around the country. While this service has shown positive results on college campuses, the service model is still evolving. The purpose of this article is to provide library professionals with a clear and concise overview of policies and logistics currently implemented by the Library Express Delivery Service at Florida State University. 相似文献
17.
Jamie Seeholzer 《College & Undergraduate Libraries》2013,20(2):215-223
Library patrons have many requests for library services and resources. With limited budgets and library staff who are already stretched thin, how can academic libraries ever hope to understand and meet the growing variety of patron needs and desires? This article will outline a successful strategy of utilizing students to pitch, pilot, and implement academic library services as well as gather feedback from fellow students about their expectations for the academic library. 相似文献
18.
This research project used Freedom of Information requests to obtain public records from Alabama institutions about challenges to materials in public schools and public libraries. Challenges occur when a patron objects to certain content. In this analysis, we examine the records of challenges. The research questions were as follows: How many challenges occur in public schools and libraries? What is the nature of these challenges? Are there institutional or demographic factors that are correlated to the occurrence of challenges? In this exploratory study, the number of reported challenges was surprisingly low. We investigated whether reported challenges were related to certain institutional or demographic factors, but did not find any discernible relationships. The data suggest that most challenged material is retained, but that librarians may be self-censoring to reduce controversy in their collections. 相似文献
19.
Aijuan Cun Samuel Abramovich Jordan M. Smith 《Library & information science research》2019,41(1):39-47
The emergence of maker culture has led to an increase of makerspaces across a variety of educational organizations, including public libraries. These makerspaces provide library patrons with new opportunities to learn and create through exploration, creation, and play. However, as the number of library makerspaces grows, so does the need for assessing learning in those same spaces. There is a small amount of research completed on assessing learning of makerspaces in public libraries. The researchers in this study examine patron use of a library makerspace through a theoretical framework based on modern assessment research. Soon after the study began, it was necessary to rethink the original research questions and methods in order to better understand how assessment could be effectively implemented. Findings include determining the scope of library makerspace participants and their assessment needs, potential assessments that can address those needs, and design implications for assessments in library makerspaces. 相似文献
20.
争议图书是图书馆基于个人或群体的反对而试图剔除或限制的图书。争议图书是美国图书馆馆藏建设和读者服务中面临的重要问题,也是理解美国图书馆知识自由的窗口。文章分析争议图书现象产生的缘由,探讨美国图书馆争议图书的处理机制和启示。 相似文献