共查询到20条相似文献，搜索用时 31 毫秒
1.
Many government organizations use web heuristics for the quality assurance of their websites. Heuristics may be used by web designers to guide the decisions about a website in development, or by web evaluators to optimize or assess the quality of an existing website. Despite their popularity, very little is known about the usefulness of heuristics for web designers and evaluators. In this study, five government heuristics are examined with special attention to their presumed use, content, validity, and presentation format. Our findings raise questions about the usability of heuristics for web design and web evaluation purposes. More research into the actual use and effects of web heuristics is needed. 相似文献
2.
Accessibility of much country-level information and many web services, originating from governments are a global standard. The governments of emerging economies in the eastern countries especially need to adopt, without undue delay, the advanced technologies for providing better web services to their citizens. However, consideration and evaluation of the effectiveness and efficiency of governments' web services is currently lacking in previous literature. Thus, this study first adopts a computational approach suggested in the literature to measure the effectiveness of Taiwan's established, city- and county-level (25 cities and counties, and 1411 governmental units) governments' websites. Then, by considering the IT-related input and output resources as suggested by the experts of e-government during several in-depth interviews, data envelopment analysis (DEA) evaluates the efficiency of Taiwan's governmental web services. This study reveals that the well-developed web services provided by Taiwan's government are apparent in two geographically dispersed cities (north and south) and one county in the northern region of Taiwan. In addition, six cities and counties appear to be ineffective and inefficient in providing web services to Taiwan's citizens due to their geographical remoteness from the capital and small regional populations. An additional finding confirms the significant effect of population size on Taiwanese services for e-government in each city and county. Finally, this study suggests applying more attention to website designs for different levels or regions of governments and building alternative communication channels for citizens with different backgrounds. Consequently, providing citizens' most-requested services becomes easier, and the resources' distribution becomes effective and efficient for those in different geographical locations. This study's findings represent a reference for providing better electronic publically accessible services, and a benchmark for scholars conducting further research in this area. 相似文献
3.
我国公共图书馆免费服务的经费保障机制 总被引：1，自引：0，他引：1
随着我国公共图书馆免费服务政策的推出,免费服务成为公共图书馆发展的趋势,而经费投入是免费服务的重要保障。我国政府应该积极采取经费保障措施,以确保公共图书馆免费服务的顺利进行,如建立公共图书馆经费投入的法律保障机制、建立多渠道的资金筹措机制、完善公共图书馆管理体制和运作机制、建立多种形式的文献资源共享合作机制。 相似文献
4.
5.
政府信息公开离不开档案服务。档案在线服务是档案信息服务机构参与政府信息公开的重要途径。云计算、微博客、Web2.0等现代信息技术在档案在线服务中的应用,可实现较好地实现信息共享,拓宽服务半径,提高服务质量,提升服务能力。 相似文献
6.
Andreiwid Sheffer Correa Raul Mendes de Souza Flavio Soares Correa da Silva 《Government Information Quarterly》2019,36(3):412-426
The rising number of data portals has been increasing demand for new techniques to assess data openness in an automated manner. Some methods have emerged that presuppose well-organized data catalogs, the availability of API interfaces and natively exposed metadata. However, many data portals, particularly those of local governments, appear to be misimplemented and developed with the classic website model in mind, which provides access to data only through user interaction with web forms. Data in such portals resides in the hidden part of the web, as it is dynamically produced only in response to direct requests. This paper proposes an automated method for assessing government-related data in the deep web on the basis of compliance with open data principles and requirements. To validate our method, we apply it in an experiment using the government websites of the 27 Brazilian capitals. The method is fully carried out for 22 of the capitals' websites, resulting in the analysis of 5.6 million government web pages. The results indicate that the keyword search approach utilized in the method, along with the checking of web pages for multifield web forms, is effective for identifying deep web data sources, as 1.5% of web pages with potential government data that are analyzed are found to contain data stored in the deep web. This work contributes to the development of a novel method that allows for the continuous checking and identification of government data from surface web data portals. In addition, this method can be scaled and repeated to assure the widest possible content coverage. 相似文献
7.
高校图书馆网上服务的互动交流性评价 总被引：3，自引：0，他引：3
通过对中国高校数字图书馆联盟49所高校图书馆主页反映的网上服务的调查统计分析，从服务项目设置、服务内容、技术功能、人员素质等方面揭示出目前高校图书馆网上服务的互动交流性存在的不足，提出强化网上服务的互动交流性能，拓展高校图书馆网上服务的发展空间和技术创新潜力。 相似文献
8.
《Government Information Quarterly》2022,39(2):101665
This study is the first to evaluate e-government diffusion among local governments in the United States over time. The diffusion rates of various types of e-government services are measured and analyzed over two decades. E-government surveys conducted by the International City/County Management Association (ICMA) from 2000 to 2011 provide an early trendline of e-government services offered, and an original two-wave panel survey was conducted in 2014 and 2019 collecting data, which extends this timeline and offers new ways to measure adoption in this later period. The panel survey includes the same 83 cities randomly selected from all cities with populations over 50,000, representing over 10% of medium and large size cities in the U.S.The findings of this study provide a clear picture that cities across the nation have increasingly adopted a wide set of e-gov services, with some reaching near complete diffusion. A total of 45 different e-government services are evaluated, with similar e-government services organized together into informational, interactive, multimedia, financial, and social media scaled variables for further analysis. Adoption and diffusion of e-government services have been neither steady nor uniform. However, from 2014 to 2019 the trend was clear: more cities offered more e-government services more consistently.The findings also offer insights into the characteristics of cities that have adopted e-government innovations earlier than others. Both greater population size and percent of residents with broadband access contribute in a statistically significant way to the number of e-gov services adopted, while other expected independent variables like economic measures of wealth do not. These findings contribute to a broader conversation about how the diffusion of e-government service adoption has changed over time and the extent to which that has affected the relationship between residents and their local governments throughout the first two decades of the 21st Century. 相似文献
9.
On July 27, 2009 the United States Government Office of Management and Budget (OMB) publicized its intent to review the nine-year-old prohibition of web tracking technologies such as cookies on Federal agency web sites. OMB cited its need to continue to protect the public's privacy while visiting Federal Government web sites, while at the same time “making these web sites more user friendly, providing better customer service, and allowing for enhanced web analytics” (Federal Register, 2009, p. 37062). In this paper, we review the history of the Federal government's position on cookies, and describe exactly how the technology works and why this shift in policy toward the use of cookies is logical and necessary for the evolution of electronic-government and government 2.0 services in terms of accessibility and capability. We review two major issues with which Federal agencies must contend related to the use of cookies – privacy, and records management. It is interesting to note that, despite earlier research on the implications of privacy and records management concerning other adopted technologies such as e-mail, these issues continue to be complex and misunderstood. We discuss the implications of cookies as records for future e-Government services and for long-term records management. 相似文献
10.
北京大学图书馆的主页日志分析 总被引：2，自引：0，他引：2
张学宏 《现代图书情报技术》2005,21(5):81-83
从分析主页服务器日志的重要性出发，论述了日志分析在图书馆中进行用户分析、主页设计和获得用户反馈等方面的实际价值，并介绍了一次主页日志的分析过程，同时指出了利用日志分析的局限性。 相似文献
11.
This study examines queries submitted through two municipal government websites over a 3-year period to discover patterns in information seeking that current web log analysis literature have not discovered or addressed. The findings reveal: in spite of subtle differences strong similarities remain between two different communities' information needs from municipal government websites; demographic variables and close physical proximity do not appear to affect these similarities; there appears to be a belief that municipal government websites can deliver all types of information; and, using methods presented in this paper, municipal governments may better manage their online information resources. 相似文献
12.
防网页篡改技术比较分析 总被引：5，自引：0，他引：5
电子政务建设中，各级政府网站在为公众提供了更为便利的政务服务的同时，也遭受着各种破坏活动的威胁，其中以篡改网页最为严重。文章比较了常见的防网页篡改技术的功能、特点、技术评估，分析了全新防网页篡改系统技术的功能、需求及其技术实现。 相似文献
13.
《Government Information Quarterly》2020,37(1):101417
FOIA Libraries are the repositories for many documents released under the FOIA1 (Freedom of Information Act), i.e., “responsive documents,” by federal agencies and their sub agencies. Awareness of search terminology for FOIA Libraries or electronic reading rooms can assist the public and researchers to locate publicly available government information, including responsive documents. Responsive documents are the responses to FOIA requests that can be posted (in full or with redactions) by federal agencies. FOIA responses may not be easily findable by major web search engines. The goal of this article is to educate readers about government and non-government FOIA resources and declassified document repositories for discovery. It is important for researchers, journalists and citizens to use “FOIA Libraries,” “Electronic Reading Room,” or “FOIA tag” to search for documents concerning government activities and operations that are released under the FOIA on the web. In addition to aiding in the research process, access to responsive documents information furthers democratic goals of transparency and supports findability of government information by the public. 相似文献
14.
本文分析了目前数字图书馆服务状况,对常用的两种网络拓展模式进行深入分析,提出了拓展数字图书馆服务技术的最佳策略。基于SSL VPN技术的Web浏览器模式充分利用了当前Web浏览器的内置SSL协议的功能来保护用户远程接入的安全,选择IPsec VPN与SSL VPN相结合策略,也可以解决目前校外用户合理访问图书馆各类资源的需求,解决目前数字图书馆建设中有关远程用户的访问问题。 相似文献
15.
16.
17.
Jonathan Lazar Brian Wentz Abdulelah Almalhem Alexander Catinella Catalin Antonescu Yeveniy Aynbinder Michael Bands Edward Bastress Brandon Chan Brian Chelden Darin Feustel Nabin Gautam Whitney Gregg Michael Heppding Cory Householder Alex Libby Corey Melton Jack Olgren Loren Palestino Morgan Ricks Scott Rinebold Matthew Seidel 《Government Information Quarterly》2013
It is well documented that government agencies, at all levels, continue to have problems ensuring that government web sites follow laws related to web accessibility for people with disabilities. Although there are a number of published studies on government web accessibility that are point-in-time, there are no published studies consisting of a longitudinal analysis of state-level government web site accessibility. This paper contributes to the research literature in three ways: 1) an accessibility inspection of 25 Maryland state government homepages in 2012 which involved 150 human inspections of web pages, 2) a comparison of the results from 2012 to a similar accessibility evaluation in 2009, and 3) a discussion of the role of a web page template, which was introduced in Maryland state government shortly after the 2009 evaluation. The data from this longitudinal evaluation leads to the conclusion that web page templates do tend to result in more accessible sites within state government. 相似文献
18.
Elizabeth Shepherd Alice StevensonAuthor VitaeAndrew FlinnAuthor Vitae 《Government Information Quarterly》2010
In many democratic states political rhetoric gives weight to increasing public participation in and understanding of the political process; (re)-establishing public trust in government decision making; increasing transparency, openness, and accountability of public authorities; and, ultimately, improving government decision-making on behalf of citizens. Access to the public record and freedom of information (FOI) are mechanisms which help to facilitate the accountability of public authorities. Many jurisdictions have introduced legislation related to these mechanisms, and the UK government is no exception with its enactment of the Freedom of Information Act (FOIA) in 2000. University College London (UCL) ran a research project over 12 months in 2008–2009, funded by the UK Arts and Humanities Research Council. The research project examined what the impact of the UK FOIA had been on records management services in public authorities, especially local government. This article reports on some of the findings of the study. It considers how FOI compliance and records management functions are organized in local government and the role of information governance which is emerging as an umbrella for such functions. It draws some conclusions about the contributions that records management services make to the ability of local authorities to comply with the FOIA and identifies some ways in which user experience may be affected by the management of records. 相似文献
19.
《Journal of Government Information》2002,29(5):293-301
Findings from an analysis of printer data in the Walter Stiern Library at California State University, Bakersfield (CSUB), revealed that government documents accounted for about 5% of the total materials printed. A comparison of these findings with circulation statistics for government documents showed that students are more likely to print web-based government documents than to check out their paper counterparts. However, neither paper nor electronic government documents were accessed at levels indicating extensive use. This study indicates that students are neglecting important materials in their research and that instructors need to further incorporate the use of government documents into their course requirements. Collaborative instruction between librarians and teaching faculty can promote access to the rapidly developing digital collections of government documents. 相似文献
20.
Hendrik Scholta Willem Mertens Marek Kowalkiewicz Jörg Becker 《Government Information Quarterly》2019,36(1):11-26
This paper responds to two observations about current government service delivery. First, despite reasonable efforts to improve the design of forms and to establish single points of contact in one-stop shops, citizens still perceive forms as cumbersome. Second, citizens expect governments to act proactively by initiating appropriate government services themselves, instead of relying on requests for services from citizens. To address these two issues, this paper proposes a transition from a one-stop shop to a no-stop shop, where the citizen does not have to perform any action or fill in any forms to receive government services. The contribution of this paper is an e-government stage model that extends existing models. Stage models are suitable tools with which to inspire future developments, and ours extends previous models that guide progress toward the one-stop shop by describing two further stages: the limited no-stop shop and the no-stop shop. We define three dimensions along which to progress: integration of data collection, integration of data storage, and purpose of data use. We provide a first test of the model's validity through three case studies: the e-government practices in Austria, Estonia, and an Australian state government. Our work complements existing research on e-government stage models and proactive government service delivery. 相似文献