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《Government Information Quarterly》2020,37(1):101412
With contemporary development of digital technology and smart cities initiatives, citizen co-production has created a new government-citizen interface. However, it remains inconclusive whether such citizen-government collaboration has achieved the fundamental goal of improving service quality for citizens. In this research, we tested the relationship between e-participation as a form of co-production and service performance, using multiple large longitudinal datasets from a smart city mobile platform. The results of the analysis show that citizen e-participation, in providing service feedback, is positively associated with the clearance rate of urban service requests in subdistrict service units, after controlling for various factors. We also found that the effect size of e-participation on service performance varies between different types of city services. E-participation has a stronger relative influence on complex problems that may involve multiple agencies, than with simple routine services. 相似文献
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《Government Information Quarterly》2023,40(3):101814
Artificial intelligence (AI) plays a prominent role in smart cities' development and offers benefits to different services such as finance, healthcare, security, agriculture, transport, education, and manufacturing. Despite the expected benefits, the adoption of AI varies from one smart city to another, due in part to barriers that can inhibit a smart city from adopting AI. The aim of this paper is to provide a comprehensive view of the barriers faced by smart cities. Through a systematic literature review, this study identifies 18 primary and secondary barriers grouped into three main categories — technology, environment, and organization. This research contributes to the literature by developing a typology of AI adoption barriers based on the Technology-Organization-Environment (TOE) perspective. The typology provides a novel mapping of the barriers to AI adoption faced by smart cities and suggests directions for further investigation through a cohesive research agenda. At a practical level, the findings will allow policymakers, planners, and citizens to make more informed decisions about AI adoption. Practical implications are also proposed for guiding smart cities to increase the adoption of AI. 相似文献
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《Government Information Quarterly》2018,35(4):693-702
Many of today's city planning projects aim to realize smart city ambitions. In order to plan and build a smart city district, where ICT is integrated in critical infrastructure and used to control and govern city functions in innovative ways, new ways of working in city planning are needed. The purpose of this article is to develop a framework that takes into account stakeholders and smartness dimensions in city planning. We have studied a city district development in Sweden where a new planning approach was implemented. The developed framework was used to analyze the complexity of this city planning process. By defining which smartness dimension each stakeholder primarily focus on and analyzing the consequences of this, the framework pinpoints each stakeholder's contribution and/or hindrance to the process and outcome. A recommendation from this study is that new stakeholder groups are important to involve in smart city planning, but this also adds complexity that must be acknowledged when setting up this kind of projects. The developed framework can be useful when organizing and staffing city planning processes as well as when evaluating project outcomes. 相似文献
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移动图书馆服务模式探究 总被引:2,自引:0,他引:2
移动图书馆是移动网络环境下对数字图书馆的进一步扩展。目前,移动图书馆的服务模式主要有:基于WAP的移动图书馆服务、智能手机APP的开发、QR二维码的应用、短信服务平台的新拓展、基于物联网的智能图书馆系统、数据库的移动阅读和获取。 相似文献
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[目的/意义]探析智慧城市多元主体信息链的协同效应作用机理,有助于智慧城市管理者获悉提升智慧城市多元主体信息链协同效应的关键因素,从而在多元主体信息链协同服务层面提升智慧城市的智慧水平,为民众提供更加优质的智慧服务。[方法/过程]在识别与分析我国智慧城市多元主体信息链的信息主体、信息、信息环境基础上,围绕主体协同、信息协同与机制协同3个维度提出6个关于智慧城市多元主体信息链协同效应作用机理的研究假设,通过问卷调查获取456组有效数据,并采用结构方程模型对提出的研究假设进行检验。[结果/结论]检验结果表明,机制协同与信息协同直接作用于智慧城市多元主体信息链协同效应;主体协同通过机制协同与信息协同间接作用于智慧城市多元主体信息链协同效应。根据检验结果,提出5个具有针对性的提升智慧城市多元主体信息链协同效应的具体策略,为智慧城市多元主体信息链协同效应作用机理研究与实践提供有益参考。 相似文献
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[目的/意义]探讨智慧图书馆数据服务的特征、功能和实施方案,为新时代数据增值、图书馆功能定位及智慧社会的国家发展战略提供参考和方案。[方法/过程]在对智慧图书馆数据服务的概念和内涵进行分析的基础上,推出智慧图书馆数据服务的特征和功能,提出智慧图书馆开展数据服务的实施方案,并对当前智慧图书馆开展数据服务的困惑和关键技术进行研究。[结果/结论]智慧图书馆数据服务的实施方案包括:制定战略规划、打造智慧空间、架构智慧平台及培养智慧馆员。新时代,数据内涵发生了根本性的变化,为用户提供智慧化的数据服务是当前图书馆的重要职能,也是智慧社会和数字中国创新发展的需要。 相似文献
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随着信息化的高速发展,用户对资源需求的无限性和资源获取的便捷性要求提高,传统图书馆和数字图书馆已很难满足用户日益多样的需求,图书馆正在探索由数字图书馆向智慧图书馆的过渡和转型,图书馆的资源管理、业务流程、服务模式等都将发生变化。目前,我国智慧图书馆建设正处于研究探索阶段,缺乏成熟的理论指导,也缺乏不同图书馆系统内和不同区域图书馆间的统筹规划。本文试图探讨以下五个问题:智慧图书馆的概念之惑,智慧图书馆的名分之实,智慧图书馆的建设之困,智慧图书馆的合作之需,智慧图书馆的理论之贫。建议从理论层面深入研究智慧图书馆建设的相关问题,包括建设标准、建设模式、合作路径等,用成熟的图书馆学理论指导智慧图书馆建设的实践。 相似文献
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本文围绕年鉴数字化和智慧城市建设,从读者的角度出发,以当前年鉴遇到的现实问题切入,为改善传统纸质年鉴编用脱节、互动性不强、社会服务较弱等问题,研究探索阅读延伸模式、书影融合模式、增值服务模式等纸屏互动新模式,让年鉴“活”起来,为推进中国文化走出去及“中国之治”提供借鉴。 相似文献
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《Government Information Quarterly》2020,37(2):101439
With the development of Internet of Things (IoT) and big data, many smart city and smart community projects bloomed in recent years. Following the two approaches of smart city development from Kuk and Janssen (2011), the study proposed a synergetic framework for understanding the relationship between information architectures and business models. Since community is a basic unit of a city, the development goals of a smart city are needed to be implemented at the level of communities. The development path of smart community is a configuration set including both information architecture factors and business model patterns. Based on the cases of 69 communities from Beijing, China, we explored successful configurations based on the framework. Using the Qualitative Comparative Analysis (QCA) method, we found that a successful smart community depends on the integration between information architectures and business models, and different business models rely on different information architectures elements. Networking, terminals, and sensors are key information architecture elements that are used more frequently in business models. 相似文献
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[目的/意义]以学习敏锐度为切入点,探究图情人员在智慧服务这一陌生的新情境下,如何迅速提升自我素质和潜能从而更有效地胜任和完成新工作的相关问题,为未来更好地开展智慧服务提供参考和借鉴。[方法/过程]通过收集对国内"双一流"高校的189份调查问卷,运用结构方程的分析方法,深入研究智慧服务情境下图情服务人员的学习敏锐度,包括:①学习敏锐度测量的关键组成要素是否有效;②这些关键组成要素与服务创新意愿、服务成效之间的相关关系。[结果/结论]研究发现:智慧服务情境下,图情服务人员的学习敏锐度由自我洞察、人际敏锐、变革意愿和环境敏感四大关键因素组成,它们分别与服务创新意愿、服务成效呈现显著的正向相关关系;同时,服务创新意愿与服务成效之间呈现显著的正向相关关系。最后,针对图情服务的管理进行深入探讨,并提出相应对策建议。 相似文献
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图书馆建筑是传承历史文化与人文精神的载体,是城市的文化景观,服务于城市发展。近年来,随着我国经济社会的发展以及"智慧城市"建设的推进,图书馆基础设施建设不断完善,其建筑发展呈现人文性、时代性、智能化、环保性、开放式等特点。文章针对新时代城市图书馆建筑发展现状,提出强化发展定位、突出文化服务功能、完善标准规范体系建设、紧跟智慧城市发展大趋势等建议,以不断满足我国智慧城市建设发展所需。 相似文献
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为解决公共文化服务系统建设过程中文化资源分散以及区域分配不均、文化服务资源与用户需求不匹配、公共文化服务效能不足等问题,提出基于ACP理论的智慧平行公共文化服务系统。文章研究了ACP理论在公共文化服务领域中的应用,提出智慧平行公共文化服务系统的基本框架和系统构架,详细阐述了智慧平行公共文化服务系统的组成要素,指出基于ACP理论的智慧平行公共文化服务系统应以文化数据为驱动进行文化资源建设、文化资源管理和文化资源服务,为公共文化服务系统建设提供一种有效的方法指导。 相似文献
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[目的/意义]基于嵌入式服务理念,设计医学图书馆嵌入式服务框架,并尝试进行嵌入式服务实践,对医学图书馆开展嵌入式服务具有借鉴意义。[方法/过程]通过研究嵌入式服务模式的原理、发展历程以及服务模型,根据读者需求和初期的嵌入式服务实践设计医学图书馆嵌入式服务框架,在这一框架下,研究不同领域的嵌入式服务内容、角色及医学图书馆服务的可延伸拓展性,并论述在这个嵌入式服务框架指导下开展的嵌入式服务实践和取得的服务效果。[结果/结论]在嵌入式服务模式下, "图书馆是一个生长的有机体",图书馆生产力得以提升,馆员新生职业范围将不断扩大,个性化的嵌入式服务模式是未来医学图书馆服务的发展方向。 相似文献
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《Government Information Quarterly》2020,37(1):101414
In the current push for smart city programs around the world, there is a significant focus on enabling transactions between citizen and government. Though traditionally there have always been transactional elements between government and citizen, for example payment of taxes in exchange for services, or voting in exchange for representation, the rise of modern smartphone and smart city technologies have further enabled micro-transactions between citizen, government, and information broker. We conceptualize how the modern smart city, as both envisaged and enacted, incorporates the citizen not necessarily as a whole actor, but as a series of micro-transactions encoded on the real-time landscape of the city. This transactional citizen becomes counted by smart city sensors and integrated into smart city decision-making through the use of certain preferred platforms. To approach this shift from traditional forms of citizen/city interaction towards micro-transactions, we conceptualize four broad modes of transaction; type (intentional contribution), tweet (intermediated by third party), tap (convened or requested transaction), and pass (ambient transaction based on movement). These four modes are used to frame critical questions of how citizens interact with government in the emerging age of the smart city, and how these interactions impact the relationship between citizen and government, introducing new avenues for private sector influence. 相似文献