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1.
服务蓝图技术是现今国际上极为流行的服务设计方法。本文针对图书馆服务的具体情况,介绍了服务蓝图技术的概念、构成以及在图书馆服务中的应用。  相似文献   

2.
图书馆服务补救系统的构建   总被引:23,自引:0,他引:23  
阐述了图书馆服务补救系统应有服务失败的确认、读者面临问题的解决、补救信息的整合、整体服务质量的改进等四部分构成,它的建立能帮助和促进图书馆整体服务质量的提高。  相似文献   

3.
我国图书馆个性化服务管理机制研究   总被引:9,自引:0,他引:9  
文章指出了当前图书馆个性化服务建设中存在的问题,对国内外现行的较为成功的图书馆个性化服务系统进行分析,分别从用户管理、资源管理和后台管理等几个要素入手,构建了一个图书馆个性化服务的模型。  相似文献   

4.
潘玲 《图书馆界》2014,(1):57-60
基于图书馆服务面临的挑战和机遇,分析图书馆进行服务设计的必要性,阐述苹果零售店服务设计的成功案例,并说明SSA对图书馆服务设计的启示.  相似文献   

5.
图书馆知识服务系统的设计   总被引:2,自引:1,他引:1  
张敏霞 《图书馆学刊》2008,30(3):128-131
图书馆知识服务以提供知识作为其存在的核心目的,但其必须通过服务系统与服务作业,即以服务为载体,将知识提供给用户。在知识服务系统设计方面,本研究提出以知识管理系统为后台与以知识服务传送系统为前台的总体结构,论述了知识管理系统所涉及的作业管理设计。  相似文献   

6.
围绕服务是图书馆的永恒主题这一命题,指出图书馆服务是一个不断深化发展的过程,介绍了坚持“读者至上,服务第一”的美国图书馆及其它国家一些图书馆服务的基本举措与创新.回顾与展望我国图书馆服务的过去、现在与未来。文章重点是评介美国和世界其它一些国家图书馆服务的理念与方法,同时对我国图书馆服务进行一般评述。  相似文献   

7.
高校图书馆如何迎接知识经济的挑战   总被引:7,自引:0,他引:7  
侯绪庆 《图书馆》2000,(2):52-53
高校图书馆应当从实际出发,充分发挥自身优势,建立以市场为导向、以网络技术为支撑的图书馆信息服务系统,全方位地、高质量地为教学和科研服务,为社会服务,以迎接知识经济的挑战.  相似文献   

8.
邢军  王华 《图书馆学刊》2007,29(3):78-80
在分析了现代图书馆开展知识服务的优势后,提出图书馆知识服务的模式,然后详细介绍了图书馆知识服务系统的构成及功能,最后提出知识服务系统实施中的问题。  相似文献   

9.
多媒体技术的发展,给图书馆信息服务系统带来了新课题,完善信息服务系统对图书馆界至关重要。本文详细介绍了多媒体技术及特征,多媒体技术对图书馆现代化管理及信息服务系统的影响。阐述了作者对多媒体系统建设的几点建议。  相似文献   

10.
论建立和优化图书馆的读者服务系统   总被引:7,自引:1,他引:6  
分析了国内图书馆读者服务工作的缺陷,提出完备的图书馆服务系统的四大功能,并论述了优化图书馆服务系统的主要途径。  相似文献   

11.
This article surveys a sample of sources of the information about Romania available to British readers in nineteenth century British newspapers and periodicals. It traces first contacts between the Romanian lands and Britain after the union of the principalities of Wallachia and Moldavia in 1859, then after their independence from the Ottoman Empire. The article highlights an increased Romanian interest in British periodicals, which reported and reviewed Romanian literature and scholarship. The article concludes that nineteenth century British newspapers and periodicals offer a great variety and wealth of new material previously unavailable or unknown to researchers. It also states that only a portion of a large quantity of this material has been indexed and is therefore available via the bibliographic sources mentioned in the article. The author argues for the need of a new and updated British-Romanian bibliography, which can draw on new online resources offering access to thousands of new newspapers and periodical records.  相似文献   

12.
ABSTRACT

The paper looks at library approval plans for material published in Slavic, East European, and Eurasian countries from the selector's point of view. Reasons why a selector would or would not want one are examined. Success with approval plans requires monitoring receipts, as well as good and ongoing communication among the selector, the acquistions department, and the vendor. A preliminary list of vendors offering approval plans for the countries of the region appears in the appendix.  相似文献   

13.
为进一步提升武汉科技信息共享服务平台使用效率,本文从平台资源建设、资源应用、供需对接方式和供需特点等方面分析了武汉科技信息资源服务现状;基于需求和利用的角度,结合平台管理实践和走访用户、问卷调查等研究方法,从信息资源需求主体和平台自身建设管理两个维度,找出制约科技资源供需对接的主要因素;以市场化和制度化为创新理念,从政策创新、机制创新、市场化服务、环境营造、人才培养等方面提出平台建设由“资源集聚”向“需求导向”转变的对策建议.  相似文献   

14.
ABSTRACT

The article examines the most important periodicals of ethnic minorities in Poland. After 1989, many ethnic groups (e.g., Germans and Romanies) were allowed to publish journals and newspapers for the first time since the end of World War II. The publications examined show the rich cultural life of the various ethnic groups as well as their current status in Poland. In addition to popular titles, some scholarly publications are also discussed.  相似文献   

15.
The author answers a reference question on bibliographic sources for the Ukrainian periodical press 1840–1850. Helpful publications include bibliographies, guides, and library catalogs. These potentially make mention of revolutionary developments in Hungary (such as the Twelve Points paragraph of the Demands of the Hungarian Nation in March 1848, the subsequent April Laws, and Hungary's declaration of independence in April 1949), and elsewhere in the Hapsburg Empire.  相似文献   

16.
在分析文献在不同研究阶段用词时间特征的倾向性基础上,提出一种基于主题模型的研究发展阶段识别方法。重点阐述该方法的构建过程,包括时间特征抽取、发展阶段界定、主题冷热变化分析等步骤。为验证该方法的有效性,针对词频统计法和主题模型方法在主题演化分析中的效果进行比较分析。结果表明,该方法能在识别主题热点和发展趋势的同时,有效地区分不同主题所反映的研究发展阶段。  相似文献   

17.
ABSTRACT

In today's current political environment raising support for millage renewals, bond campaigns or even millage continuations for public libraries is affected by national politics, and a tendency towards tax aversion on principle across the country. The lessons we can learn from the governing boards of small and rural public libraries are worth raising up to a greater national consciousness. Board governance, community consciousness, and facilities management are clear and logical tools that elected boards of public libraries can use to politick for support of libraries.  相似文献   

18.
Chromebooks and the G Suite group of products, like Google Search, Gmail, and Google Docs, have rapidly expanded in American schools during the past 5 years. The impact of one-to-one Chromebook devices and the pervasive use of Google's software products in American education cannot be overstated. This article explores some of the influences of these products on research, based on the experiences of a librarian and technology coordinator at an elementary education level. The author has several suggestions for effective research with these products in mind.  相似文献   

19.
Library historians can learn a great deal from studying the gender of authorship and institutional affiliation of a scholarly journal. The focus of this study is to examine these two aspects of journal production in library history to see who is producing published research in this field. Twenty-three years of Libraries & Culture were chosen as the target volumes. The study reveals that more men than women published in library history as well as locating which institutions were represented. This type of information is usedful to the library historian engaged in the analysis of published scholarship, and more generally to scholars with an interest in patterns of literature production in fields closely related to the social and behavioral sciences.  相似文献   

20.
ABSTRACT

The history of the almanac in Croatia is reconstructed through primary research in bibliographic and archival sources. The almanac is a vehicle for knowledge communication in informal contexts, engaging both oral tradition and literary forms traceable to medieval literacy and ways of structuring knowledge. The history of the almanac in Croatia reflects the changing context of the book trade, literacy, and the evolution of language. Four main stages are identified: (1) the beginning of the annual almanac in the seventeenth century; astrological almanacs reflecting the sensibility of the Baroque period; (2) the Enlightenment's stimulation of almanac publishing in the spirit of contemporary secular reforms in agriculture and education; (3) nineteenth-and twentieth-century almanac trade, showing complex and overlapping networks for the production, distribution and appropriation of printed almanacs;(4) roughly the end of World War II, when the almanac slowly moved out of the role of a popular mass medium and into specialized niches represented by regional, diaspora, and religious almanacs.  相似文献   

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