共查询到20条相似文献，搜索用时 343 毫秒
1.
《Government Information Quarterly》2022,39(1):101655
Advances in technology increasingly empowered citizens to become active seekers and even co-producers of e-government information and services rather than being only passive recipients. Citizens' interactions with each other reached such a point that they could contribute to the quality and quantity of e-government services. Examples of this citizen-to-citizen (C2C) interactions adding value to current e-government services or triggering new and innovative ones are increasingly observed worldwide. Although C2C interactions is not a new phenomenon, it is a relatively overlooked topic in e-government studies. Current e-government literature is insufficient in exploring and explaining the evolving nature, increasing occurrence, and various outcomes of these interactions. This article aims to fill the gap in the e-government literature by analyzing C2C interactions in detail and discusses how to regulate the C2C interaction processes and their useful and harmful outcomes.When C2C interactions get integrated into government activities and form e-government value chains (as in C2C2G or G4C2C), they contribute to the electronic provision of government information or services. C2C interactions also create beneficial (advantages of C2C) and harmful (disadvantages of C2C) outcomes. The main advantages of C2C interactions are their support for governments in making decisions, solving problems, and improving public services. Their main disadvantages are distributing misinterpreted or manipulative information, causing uncertainty, and even digital vigilantism. The article ends with suggestions for future research, such as different scenarios of government regulation for C2C interactions. 相似文献
2.
When e-government first became a viable solution to the dissemination of government information, experts believed that the rise of direct government-to-citizen (G2C) services would improve government transparency, foster civic engagement, and offer new and innovative service possibilities. It soon became clear, however, that not all users received the type of information, instruction, or services that they needed through this arrangement, giving rise to the need for an intermediary in this continuum of interaction. Increasingly, public libraries fulfill this role. Instead of direct government-to-user interaction, government information and services flow through channels from agency to public librarian to user, from user back up to agency, and from agency to user to public librarian. Based upon research conducted in collaboration with public libraries, government agencies, state library agencies, and a national library association in the United States, this paper expands on the idea of these multiple pathways of information and services, offering a practical model of e-government. 相似文献
3.
Wendy Unette Sealy 《International Information and Library Review》2013,45(2-4):335-358
An attempt is made in this paper to gain an understanding of the current and potential impact of the new information and communication technologies (ICTs) on the Small Island Sates of the Caribbean, in particular those populations living in rural communities. The introduction briefly examines the impact of ICTs on society and calls for alternative channels for government to serve rural communities through the use of Multi-Community Access Centres (MCACs) or information kiosks available at libraries, police stations, tourist information centres and post offices, as an e-governance initiative in the creation of “smart communities” and as a grassroots effort. No analysis of ICTs on government's functions would be complete if we did not address the growing debate on the digital divide. In this paper a section is devoted to this and it summarily addresses the growing divide between the developed and the developing world and the potential of these islands to leap–frog barriers to information flows and access. The heart of the paper examines the impact of the Internet on small island economies and the growing use of the Internet in key sectors of each economy. Since this paper is about governments’ use of ICTs to transfer business transactions onto the Internet to service their populace, some discussion is undertaken and considers ways in which innovation has impacted on governments’ services and the early attempts by some Caribbean administrations to implement e-governance. E-Voices illustrates how certain government measures affect some vulnerable groups in society and ways in which they can broker power to participate in the process. Some key policy directions are proposed for Caribbean states and other developing countries to pursue. 相似文献
4.
5.
《Government Information Quarterly》1999,16(1):29-45
The improvement in the accessibility of government information is one of the primary goals of government information policy. The Dutch government seems to regard the Internet as an ideal vehicle for providing citizens with government information. But, despite the open and public character of the Internet, the Internet is not the only relevant technology that can improve the accessibility of government information. This article examines how the Dutch government has tried to improve accessibility in six particular cases of electronic publishing. The experiences within these cases can help to identify feasible options that governments have in dealing with these issues, especially the technological and organizational choices that governments face. 相似文献
6.
《Government Information Quarterly》2020,37(1):101419
Cloud computing enables cost-effective and scalable growth of IT services that can enhance government services. Despite the Australian Federal Government's ‘cloud-first’ strategy and policies, and the Queensland State Government's ‘digital-first’ strategy, cloud services adoption at local government level has been limited—largely due to data security concerns. We reviewed the ISO 27002 Information Security standard with extant literature and found that operational security, individual awareness and compliance matters pose more significant government challenges than the often-highlighted technical and process-oriented cloud security requirements. This study identifies and explores the critical factors associated with information security requirements of cloud services within the Australian regional local government context. We conducted 21 field interviews with IT managers, and surveyed 480 IT staff from Australia's 47 regional local governments. We propose a conceptual cloud computing security requirements model with four components – data security; risk assessment; legal & compliance requirements; and business & technical requirements – in order to promote a balanced view on cloud security for governments. Using this model, governments can work together to demand uniform security requirements for adopting cloud services. 相似文献
7.
我国农家书屋的发展现状、问题与策略 总被引：1，自引：0，他引：1
我国自2007年开始实施的农家书屋建设工程已经初步完成,并有望在2012年实现村村覆盖。但也出现了长效管理机制不足、追求＂形象工程＂、文献资源不足、科学管理有待加强等问题。为促进我国农家书屋的可持续发展,本文提出了以政府为主体的持续均衡投入、把儿童阅读培养放在重要地位、建立县级/省级农家书屋联盟、开展农家书屋的数字化升级改造、完善管理体制、拓展服务范围等几项策略建议。 相似文献
8.
Qiang Zhao 《International Information and Library Review》2013,45(3):208-211
Delivering public services to citizens via the Internet is the basic goal of E-government. Although websites are becoming essential elements of public e-services in local public administration in China, little is known about their efficiency and effectiveness. The objective of this paper is to evaluate the actual status of Web-enabled public services to citizens in municipal e-government implementation in the Yangtze River Delta. Eight categories of public services to citizens delivered through the Internet have been identified in the websites of the 14 local municipal governments. These public services include birth, marriage, domicile register, education, social security, public utility, health and traffic. Using the methodology of service maturity, this study evaluates the quality and usage of public e-services to citizens in the Yangtze River Delta. The results of this study show that almost all city governments are shifting from the traditional bureaucratic paradigm to the e-government public service paradigm, albeit with significant differences in public e-services level in these cities. At present, e-government public services to citizens in almost all the cities studied are mostly limited to on-line presentations of government information with a low degree of development of interaction and on-line transaction. The municipal governments and policymakers in the near future will have to strengthen the interactivity of their websites with citizens and improve the on-line transaction level in order to deliver citizen-centric public e-services. 相似文献
9.
Qiang Zhao 《International Information and Library Review》2010,42(3):208-211
Delivering public services to citizens via the Internet is the basic goal of E-government. Although websites are becoming essential elements of public e-services in local public administration in China, little is known about their efficiency and effectiveness. The objective of this paper is to evaluate the actual status of Web-enabled public services to citizens in municipal e-government implementation in the Yangtze River Delta. Eight categories of public services to citizens delivered through the Internet have been identified in the websites of the 14 local municipal governments. These public services include birth, marriage, domicile register, education, social security, public utility, health and traffic. Using the methodology of service maturity, this study evaluates the quality and usage of public e-services to citizens in the Yangtze River Delta. The results of this study show that almost all city governments are shifting from the traditional bureaucratic paradigm to the e-government public service paradigm, albeit with significant differences in public e-services level in these cities. At present, e-government public services to citizens in almost all the cities studied are mostly limited to on-line presentations of government information with a low degree of development of interaction and on-line transaction. The municipal governments and policymakers in the near future will have to strengthen the interactivity of their websites with citizens and improve the on-line transaction level in order to deliver citizen-centric public e-services. 相似文献
10.
Access to government information has been considered an essential element of democracy since the foundation of the American republic. Over time, the amount of government information produced has increased significantly, and the rise of e-government has made access to online government information, communication, and services equally vital to participation in society and interaction with governments. However, the outlets of free public access to government information and e-government have constricted over time, leaving public libraries as one of the only free public Internet access points in most communities. As a result, public libraries serve as a social guarantor of access to and assistance with government information and e-government services. This article first discusses the historical evolution of the means of access to government information and changes over time in responsibilities in providing such access. After exploring the interrelationships between government information and e-government, the article then details the development of the role of public libraries as guarantors of e-government access. Finally, the article examines the impacts of policy on e-government access in libraries, leading to a set of recommendations and conclusions to support the vital library roles related to e-government. 相似文献
11.
《Government Information Quarterly》2005,22(2):217-238
Since the late 1990s, governments at all levels have launched electronic government projects aimed at providing electronic information and services to citizens and businesses. Although Web sites are becoming essential elements of modern public administration, little is known about their effectiveness. The objective of this paper is to study the quality and usage of public e-services to citizens in Europe.According to the results of this study, e-government seems to be following a more or less predictable development pattern ranging from a stage in which interaction is limited to what is shown on the screen to stages in which there is two-way communication and service and financial transactions can be completed with a satisfactory level of protection of personal privacy. At present, e-government in almost all the cities studied is merely an extension of the government, with potential benefits in speed and accessibility 24/7. Despite the limited degree of development observed, online access has advantages that are impossible to replicate offline. Even though few expect e-government to completely replace traditional methods of information, e-government is becoming a powerful tool of transformation that has become embedded in the culture and in the agenda of the public sector. 相似文献
12.
Michael Cook 《Health information and libraries journal》2021,38(1):1-4
Michael Cook looks at the role of an embedded Public Health Information Specialist highlighting the ways the core evidence, information and knowledge skills are used to progress Public Health activity in local government settings. Acknowledging the current pandemic, he explores how COVID‐19 has dominated all aspects of health and social care, and outlines how evidence services have work within these complex Public Health systems to lead the local response and recovery efforts. 相似文献
13.
政府网站建设及其信息服务水平是电子政务发展和政府信息化建设的关键,本文从《2009年中国政府网站绩效评估总报告》中将吉林省地市级政府网站的评估数据择选出来,并与全国名列前茅的地市级政府网站的评估数据做以对比,从中分析出目前吉林省地市级政府网站信息服务过程中存在的问题,进而提出了吉林省地市级政府网站信息服务能力改进策略。 相似文献
14.
Electronic government has been defined as the use of information and communication technologies in government settings. However, it is neither a homogeneous nor a static phenomenon. Recent empirical studies have identified two important dynamics in e-government evolution. First, e-government in general has evolved from its initial presence on the Internet to more transactional and integrated applications. Second, at the aggregate level and as a general trend, national governments have started adding technological and organizational sophistication and state and local governments have followed. Based on the study of systems of rules, this paper argues that these two dynamics in the evolution of e-government are, at least in part, the result of pressures from public managers attempting to solve problems and from citizens, businesses, and other stakeholders, attempting to control the actions of public managers. Both forces, related to performance and accountability, respectively, have promoted change in the systems of rules governing the design, implementation, and use of e-government initiatives. Specifically, they have generated a cycle that continually increases technological and organizational sophistication in e-government initiatives and have also promoted the episodic and evolving adoption of similar features across levels of government. These two related evolutionary dynamics and the characterization of e-government as systems of rules and standards have some important policy implications, which are briefly discussed at the end of the paper. 相似文献
15.
政府信息资源公益性开发服务是政府服务的主要内容之一。我国已有的信息政策从设计到执行均存在不同程度的偏差。主要问题是:政策设计存在盲点,政策内容冲突,政策手段单一。政府信息资源公益性开发服务政策设计的理想思想是:在梳理和消除有关政策内容冲突的基础上,进一步扩大政府信息开放,逐步形成由纯公益主体、制度公益主体和营利组织并存的复合型政府信息资源公益开发服务模式。 相似文献
16.
Farhad Ali Bhuiyan 《International Information and Library Review》2013,45(3):219-233
Significant changes in the Indonesian political system have affected most aspects of its government and community. First, there is an effort to implement democracy in terms of ideology as well as political practices. Second, the government system is transforming from centralization to decentralization, as the development process is delegated to regional governments (cities and kabupatens). Third, there is an effort to build community consciousness through community participation in national and regional development.Participating in the development process, citizens should be supported with relevant public information. It is the government's task to provide information regarding governmental issues and public interests. As communication and information have been delegated to regional governments, they should execute this task based on good governance principles.However, providing fair and balanced information is not simple. Large populations and regions separated by water and mountains make the task harder. Therefore, regional governments must adopt advanced information technology systems, which functioned to transfer information to the public as well as to receive public feedback medium in an efficient and effective way. To meet those qualifications, regional governments endeavor to implement e-government as a tool for democratizing communication and information.After almost 3 years, there are indications that e-government has not been properly implemented by regional governments. They have faced many problems, including lack of financing, poor technical skill, lack of human resources and infrastructure, and the political will of the government elite itself.Nevertheless, there are many ways to overcome these problems. Standardizing the application of e-government, establishing the regulation of e-government, involving other stakeholders, and developing human resources may aid in the implementation of e-government. In addition, lessons learned from other regions, for example, Kutai Timur or Gorontalo, are also recommended. 相似文献
17.
《Journal of Government Information》2000,27(4):471-479
Information technology (IT) applications in local government have been mostly used to advance the technical capacity of localities in delivering public services. As decision making responsibility moves from the U.S. federal government to local governments, academic researchers should address the need for developing intuitive decision support systems (DSS) for government managers and senior decision makers. The task-specific models of Web-based information systems (IS) discussed in this study can help local government managers capture information in multimedia format and facilitate information sharing between their department and other agencies without dependency on specific platforms, time differences, or locations in a cost-effective manner. Consequently, research should be encouraged to develop methods that respond to questions of training in the new IS environment and to provide solutions to facilitate service and system integration despite the environmental and political complexity surrounding local governments. 相似文献
18.
《Government Information Quarterly》2004,21(2):199-218
As a citizen's information system, the World Wide Web (Web) has led to a revolution in the information providing use of government services. It has also led to major changes in the very relationships that citizens have with their governments. The present work is an empirical analysis of the Web sites maintained by the Spanish regional government administrations. The aim is to determine the current degree of development of the technological application, the alternative service that the citizen is offered, and its evolution since 1997. The results show there to be different degrees of regional development, a notable advance in the number of new entities offering Internet-based services. They also demonstrate a slow evolution in the introduction of substantial changes into Web sites that have already been created and a great heterogeneity with respect to services provided (personnel directories, that is, addresses of functionaries and political appointees working in an Administration, press releases, tourist information, statistics, etc.). This study forms part of a broader investigation of the incidence of Internet technology within the Spanish Administration, that is, the hierarchy of organizations that administer Spain's public services. 相似文献
19.
Scholars and practitioners argue that the most important interactions between citizens and government happen at the local level. These relationships could become closer and more frequent with the use of information and communication technologies (ICTs). In fact, portals could be seen not only as channels for providing government information and services, but also as powerful tools to exchange information and knowledge between different social actors and government entities and to enable participation in collective decision-making efforts about important public affairs. For instance, social media and other Web 2.0 tools could provide new electronic channels for these interactions through their inclusion in local government portals. This paper argues that although important modifications to the organizational and institutional frameworks would be necessary, the potential for local electronic governance through networks of government and non-government actors via internet portals is clearly present. However, a very important first step would be the inclusion of more interaction, participation, and collaboration mechanisms in government portals. Similar to previous efforts with data from the U.S., this paper describes the results of a recent assessment of local government portals in Mexico. The conclusion is that progress toward citizen engagement is slow in local governments and there are very few efforts to increase interaction, participation, and collaboration channels on their portals. Most of them are still following the vision of information and services providers and a local electronic governance model is still in its very initial stages. It seems that e-government in municipalities is still more rhetoric and less reality, at least in some countries. 相似文献
20.
少数民族地区信息需求与服务研究——以齐齐哈尔市农村为例 总被引：3，自引：0，他引：3