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1.
Qiang Zhao 《International Information and Library Review》2013,45(3):208-211
Delivering public services to citizens via the Internet is the basic goal of E-government. Although websites are becoming essential elements of public e-services in local public administration in China, little is known about their efficiency and effectiveness. The objective of this paper is to evaluate the actual status of Web-enabled public services to citizens in municipal e-government implementation in the Yangtze River Delta. Eight categories of public services to citizens delivered through the Internet have been identified in the websites of the 14 local municipal governments. These public services include birth, marriage, domicile register, education, social security, public utility, health and traffic. Using the methodology of service maturity, this study evaluates the quality and usage of public e-services to citizens in the Yangtze River Delta. The results of this study show that almost all city governments are shifting from the traditional bureaucratic paradigm to the e-government public service paradigm, albeit with significant differences in public e-services level in these cities. At present, e-government public services to citizens in almost all the cities studied are mostly limited to on-line presentations of government information with a low degree of development of interaction and on-line transaction. The municipal governments and policymakers in the near future will have to strengthen the interactivity of their websites with citizens and improve the on-line transaction level in order to deliver citizen-centric public e-services. 相似文献
2.
Qiang Zhao 《International Information and Library Review》2010,42(3):208-211
Delivering public services to citizens via the Internet is the basic goal of E-government. Although websites are becoming essential elements of public e-services in local public administration in China, little is known about their efficiency and effectiveness. The objective of this paper is to evaluate the actual status of Web-enabled public services to citizens in municipal e-government implementation in the Yangtze River Delta. Eight categories of public services to citizens delivered through the Internet have been identified in the websites of the 14 local municipal governments. These public services include birth, marriage, domicile register, education, social security, public utility, health and traffic. Using the methodology of service maturity, this study evaluates the quality and usage of public e-services to citizens in the Yangtze River Delta. The results of this study show that almost all city governments are shifting from the traditional bureaucratic paradigm to the e-government public service paradigm, albeit with significant differences in public e-services level in these cities. At present, e-government public services to citizens in almost all the cities studied are mostly limited to on-line presentations of government information with a low degree of development of interaction and on-line transaction. The municipal governments and policymakers in the near future will have to strengthen the interactivity of their websites with citizens and improve the on-line transaction level in order to deliver citizen-centric public e-services. 相似文献
3.
Jaran Shin 《传播与批判/文化研究》2019,16(1):61-81
This study investigates how multicultural children have been portrayed by the Korean media, where the term is typically used to mean a child of an underprivileged Korean man and a female marriage migrant from a less industrialized neighboring country. Adopting the theoretical lens of critical discourse analysis, I examine news articles published from 2009 to 2013 in the Hankyoreh, the Hankook Ilbo, and the Chosun Ilbo: three daily newspapers representing a full range of progressive, moderate, and conservative political perspectives within society. Analysis reveals that multicultural children have been characterized as a marginalized group, as a threat to the future Korean society, or as global human resources. Given that these discourses are manifestations of underlying ideology, I also explore how these three discourses are conjoined with three competing ideologies in Korea; namely, democracy, nationalism, and neoliberalism. This study concludes by discussing how multiculturalism serves as a discursive framework through which democratic, nationalist, and neoliberal ideas gain their effectiveness. 相似文献
4.
Natasha Delahunt-Smoleniec 《Journalism Practice》2020,14(7):847-862
ABSTRACT News media plays an influential role in shaping society’s understanding of mental illness and can promote perspectives ranging from those that promote help-seeking behaviour to stigmatised associations with attributes such as danger and violence. Stigma has been found to have significant negative impacts on people with psychosis. No existing studies have explored how young people with psychosis are represented in newspapers. Targeting this gap, this study analysed news articles relating to youth psychosis to determine the types of discourses used. We searched the ProQuest Australia and New Zealand Newsstream database (2011-2016) for Australian newspaper articles related to young people and psychosis. Qualitative analysis was used to identify content and these were arranged into key themes. The recurring themes evident in the 27 articles linked youth psychosis to illicit drug use, violence and professional infighting about treatment options, and thus promoted significantly stigmatised perspectives of youth psychosis. Acknowledgement of these stigmatised discourses is important for encouraging responsible media reporting and for understanding the social messages impacting on treatment and help-seeking by young people. We discuss the conflicted role of journalists in presenting information about mental illness and recommend development of a more solutions-focused approach to reporting in this area. 相似文献
5.
文章通过对ISI平台收录的电子政务相关主题1711篇文献的统计分析,采用聚类分析等文献计量方法,得出了全球电子政务研究的发展历程,对我国电子政务的发展进行了时间维度与空间维度的分析,并阐述了目前电子政务的发展方向。 相似文献
6.
面向市民的电子政务公共服务评价:以长江三角洲为例 总被引：1，自引：0，他引：1
市民是电子政务服务的主要对象,如何为市民提供高效、优质、规范、透明和全方位的公共服务,是电子政务的本质和宗旨。本文选择了与民生有关的生育、婚姻、户籍、文化教育、社会保障、公用事业、医疗卫生、交通出行共8项指标,采用电子政务公共服务成熟度方法,对长江三角洲各主要城市面向市民的电子政务公共服务进行了评价。结果表明：目前长江三角洲城市电子政务已处于公共服务型阶段,但公共服务的广度和深度都有待拓展和提高。 相似文献
7.
《Journalism Practice》2013,7(1):13-29
Although online journalism is still dominated by breaking news coverage, new genres are emerging that differentiate it more and more from old media journalism. This article explores the emergence of feature journalism in online newspapers. Through comparative qualitative text analysis of feature journalism in the US online newspaper palmbeachpost.com and the Norwegian online newspaper dagbladet.no, two widely different approaches to the production of feature journalism on the Web are uncovered and a critical perspective on the remediation of journalistic genres in online newspapers is elaborated. The analysis shows that both these approaches display a clash between discourses of traditional feature journalism and discourses of online communication. It further reveals that genre development in online journalism is a complex process marked by contradictions and inconsistencies and that online newsrooms are struggling to find solutions on how to differentiate online journalism from old media journalism. 相似文献
8.
Erin K. Knight Gregory D. Benjamin Danilo Yanich 《Journal of Applied Communication Research》2016,44(3):256-274
Despite what experts know about the importance of social determinants of health (SDOH), poor health is generally understood by the public as an individual problem ameliorated through lifestyle and/or healthcare. To remedy this knowledge gap and promote policy change, public health professionals are investing in media advocacy to raise public awareness about SDOH and promote collective responsibility for health improvement. However, policy theory suggests this may be insufficient. More attention to the role of professional communities, as mediators of research translation and important policy actors, is warranted. We conducted a content analysis of news articles published by the American Public Health Association and found substantial attention to SDOH. However, the discourse was more biomedical than expected given the evidence regarding the relative importance of the major categories of health determinants. This may be a barrier to policy change and detract from the field’s efforts to promote political action. 相似文献
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10.
Kanishka KarunasenaAuthor Vitae Hepu Deng Author Vitae 《Government Information Quarterly》2012,29(1):76-84
This paper aims to identify the critical factors for evaluating the public value of e-government in Sri Lanka from the perspective of the delivery of public services and the efficiency of public organizations. To fulfill these aims of the study, a conceptual framework is developed based on a comprehensive review of the related literature by considering the delivery of public services and the efficiency of public organizations. With the collected survey data from Sri Lanka, the conceptual framework is empirically tested and validated by performing a confirmatory factor analysis using structural equation modeling. The study shows that the delivery of quality information and services, user-orientation of information and services, efficiency and responsiveness of public organizations, and contributions of public organizations to the environmental sustainability are the critical factors for evaluating the public value of e-government in Sri Lanka. As the first study in examining the critical factors for evaluating the public value of e-government in Sri Lanka, the findings of the study would be of practical significance to the continuous development of e-government in Sri Lanka and other countries in the world. 相似文献
11.
《Journalism Practice》2013,7(2):177-192
This article examines the mediated construction of citizens during an electoral campaign, a political period in which citizens are normatively expected to play a fundamental role. From a social constructionist, discursive approach, this article qualitatively explores the representation of citizens in the press in the coverage of the main Spanish newspapers (El País, El Mundo, and Abc) during the campaign for the Spanish General Election of 2008. It is understood that the media's portrayal of citizens contributes to spreading and legitimising certain discourses about citizens, about citizens' political behaviour, and also about the reasons behind citizens' political attitudes and motivations. On occasions, these discourses are based on pre-electoral polls or previous research, although many rest only on inferences about the public. The newspapers put forward a reductionistic set of ambivalent discourses naturalising uninformed voting and legitimising the vote for major parties, while sympathising, at the same time, with disenchanted voters, justifying citizens' distrust in politicians. 相似文献
12.
Electronic services in the public sector: A conceptual framework 总被引：1，自引：0，他引：1
Electronic services provided by governmental organizations, here referred to as public e-services, are frequently discussed in the e-government literature. There is, however, little consensus on the meaning of the concepts used to describe and discuss these e-services, and hence, the literature is full of synonymous terms and concepts. This paper is conceptual and presents efforts to understand e-services in the public sector domain by unpacking the public e-service concept into three dimensions; as being (1) a service, (2) electronic, and (3) public (as contrasted to being private). Based on a hermeneutic analysis, these dimensions are discussed in a number of combinations, illustrating that a multi-dimensional take on public e-services must be adopted in order to capture the complexity of governmentally supplied e-services and contribute to theory development, as well as practical utility. 相似文献
13.
《Government Information Quarterly》2005,22(2):187-216
Strategies are systematic and long-term approaches to problems. Federal, state, and local governments are investing in the development of strategies to further their e-government goals. These strategies are based on their knowledge of the field and the relevant resources available to them. Governments are communicating these strategies to practitioners through the use of practical guides. The guides provide direction to practitioners as they consider, make a case for, and implement IT initiatives. This article presents an analysis of a selected set of resources government practitioners use to guide their e-government efforts. A selected review of current literature on the challenges to information technology initiatives is used to create a framework for the analysis. A gap analysis examines the extent to which IT-related research is reflected in the practical guides. The resulting analysis is used to identify a set of commonalities across the practical guides and a set of recommendations for future development of practitioner guides and future research into e-government initiatives. 相似文献
14.
This article examines how climate change is represented by the mainstream press in a developing country context characterized by long-term avoidance of the issue. Study 1 establishes the issue coverage trends in two mainstream Turkish newspapers (1997–2013). Study 2 focuses on the news sections of these papers that were used for reporting about the issue in the first attention cycle (1997–2009) to summarize the knowledge and meaning dimensions presented to the Turkish public sphere. The findings show that the issue became part of the press agenda only after the mid-2000s, with a peak in 2007 (Study 1), and that climate change is represented as anthropogenic and alarming/uncontroversial, by drawing on dramatic consequences. These are constructed simultaneously as already “out there” in the country, and as to be dealt with globally, that is, from outside (Study 2). We discuss the findings by linking them to findings from other developing countries. 相似文献
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16.
India's Right to Information Act (RTIA) has been described as one of the strongest laws in the world for access to public information. The preamble spells out its promise to expose government corruption. Given that the Indian news media is the largest in the world and has a storied history of unearthing public corruption, this exploratory study employed the normative theory of the monitorial role of the news media to examine the extent that the RTIA was used to uncover government corruption. This content analysis examined a census of 221 articles published in India's three largest English-language newspapers in the period after the RTIA was adopted in October 2005 and then five years later. Slightly more than 80% of the articles referencing corruption fell into four thematic categories: progress on implementing the law, public education about the legislation, the watchdog role of activists and other non-journalists, and a brief mention of the RTIA. During this period the English-language dailies reported their own use of the RTIA to expose corruption in 2% of the articles. 相似文献
17.
The purpose of this exploratory study is to review scholarly publications and assess egovernment research efforts as a field of study specific to the United States e-government environment. Study results reveal that researchers who focus on the U.S. e-government environment assess specific e-government topics at the federal, state, and local levels; however, there are gaps in the research efforts by topic areas and across different levels of government, which indicate opportunities for future areas of research. Results also find that a multitude of methodology approaches are used to assess e-government. Issues, however, exist that include lack of or weak presentations of methodologies in publications, few studies include multi-method evaluation approaches for data collection and analysis efforts, and few studies take a theory-based approach to understanding the U.S. e-government environment. 相似文献
18.
《Government Information Quarterly》2023,40(3):101813
The prevalence of disability across the globe is substantial and is predicted to increase as the population ages. As of 2022, almost one in six citizens in Australia has a disability, with most relying on e-government services to support aspects of their daily living. To cope with the growing service demands, the government is using e-government services as a “default” means to deliver government policy outcomes that create public value for citizens living with disability. It is therefore critical that e-government succeed, as failure to provide adequate services to citizens living with disability can lead to measurable economic and social consequences. This study aims to identify the factors that influence e-government success from the perspective of citizens living with disability, using a public value approach. The study examines twenty cases representing citizens living with disability in Australia, analysed through the ‘lived’ experience of these citizens using e-government. 相似文献
19.
We have identified a paradox in the still low adoption of e-government after more than two decades of policy efforts and public investments for the deployment of online public services. Using as evidence the focus and evolution of this focus over the period 1994–2013 in a vast body of literature produced by academia, international organisations and practitioners, we show that: a) the deployment of e-government was for a long time concentrated on more technological and operational matters and that only more recently attention switched to broadly defined institutional and political issues (hypothesis 1a); and b) institutional and political barriers are one of the main factors explaining lack of e-government adoption (hypothesis 1b). A decision making process that is still unstructured, untrustworthy, and not fully leveraging the available evidence hinder the perception of public value and citizens' trust in government, which contribute to low level of e-government adoption. We conclude suggesting that a smart government producing public value is grounded in a triangle of good decision defined by politics, values, and evidence and that to achieve it public sector should go beyond the traditional concept of service innovation. It should rather introduce conceptual and systemic innovation pertaining to a new way of thinking and of interacting with stakeholders and citizens as sources of both legitimacy and evidence. 相似文献
20.
Benjamin Gonzalez O’Brien Elizabeth Hurst Loren Collingwood 《Mass Communication and Society》2019,22(6):756-778
The refugee sanctuary movement in the United States has shifted to include undocumented immigrants fleeing violence and economic strife. Given the negative tenor of coverage of undocumented immigration, and ties between framing and policy views on immigration, how the media frames sanctuary cities is likely to impact public perceptions of these cities and their policies. To assess media coverage of sanctuary policies, we analyzed articles from five national newspapers from 1980 to 2017 with both human content analysis and dictionary-based computational analysis. We find that framing around religion/morality and conflict has decreased, while stories focusing on crime and partisanship have increased. We discuss implications for public opinion and the likelihood that the American public will take their cues from media framing and elite discourse when it comes to sanctuary policies. 相似文献