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1.
《期刊图书馆员》2013,64(1-2):347-351
Summary The provision of materials through document delivery has become a critical issue for all libraries as die costs for materials skyrocket. This workshop described examples of pioneering document delivery from Maryland and Canada. The presenters provided examples of a public and a commercial document delivery system. 相似文献
2.
《The Reference Librarian》2013,54(63):41-53
Summary This paper provides criteria for document delivery vendor selection and substantive data to support an innovative realignment of budget allocations, staffing, and services to better meet the expectations and needs of the academic library user. A review of two projects incorporating document delivery into ready reference and acquisitions is followed by an extensive analysis of four major document delivery vendors as part of a research project funded by The University of Montana Faculty Grant Program and the Mansfield Library. Criteria to assess four commercial document delivery vendors are analyzed based on their use by faculty representing three academic departments. The findings of all three projects support the integration of document delivery services within a framework of integrated collection development, technical services and public services. 相似文献
3.
ABSTRACT The difficulties of forecasting interlibrary loan and document delivery acquisition times are briefly discussed Exponential smoothing techniques are explained and their application to the forecasting of interlibrary loan and document delivery acquisition times are presented The illustration of these principles is via two BASIC programs, suitable for practical use in the library or information center. 相似文献
4.
ABSTRACT This article describes the investigation, pilot test, and results of implementing electronic document delivery in a paperless processing environment at The Ohio State University. The Prior Health Sciences Library Document Delivery Unit conducted a twelve-month pilot test from September 1999 to August 2000 to determine the best method for desktop document delivery and the paperless processing of requests. Participants completed a survey and provided insightful feedback on the request form and overall process. Special programming was required to implement desktop delivery and manage client requests. The result of desktop delivery was successful. The results of paperless processing were mixed. Future possibilities to complete the “paperless” environment are suggested. 相似文献
5.
ABSTRACT The tremendous increase in the availability of full text electronic resources has been particularly beneficial to distance education students who do not have easy access to print collections. However, Western Michigan University (WMU) has been experiencing a decrease in requests for traditional document delivery of print based materials. This article presents a case study of WMU document delivery services for the distance education community. A survey was also conducted of libraries serving distance education programs to determine whether other institutions are also experiencing a decrease in usage of document delivery. Survey results show a more universal trend toward decreasing requests for delivery of print based articles; book requests are also decreasing but not at the same rate. The article concludes with some possible reasons for the decrease in usage of document delivery for distance education. 相似文献
6.
ABSTRACT This paper describes the Relais document delivery system, which enables libraries to fully automate their interlibrary loan and document delivery processes. Relais has been successfully implemented at the U.S. National Library of Medicine and a predecessor system, IntelliDoc, was successfully implemented at CISTI (Canada Institute for Scientific and Technical Information). Three central capabilities are described in detail: the use of a scanning workstation to digitize requested documents, the ability to support an array of delivery methods, including electronic delivery, and the ability to retrieve detailed data on requests processed by Relais. 相似文献
7.
Rebecca Donlan 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(3):99-100
Abstract Health care professionals often request information delivered stat. Patient treatment is urgent. Any hospital library, large or small, that uses Internet document delivery (IDD) systems can place information in the hands of the health professional faster. Libraries that use Internet document delivery technologies can provide health care professionals with information more quickly. Ultimately, it could reduce the length of a hospital stay and reduce health care costs. However, hospital libraries are faced with significant barriers that prevent them from utilizing electronic document delivery systems. docMD successfully overcame barriers and allowed small and/or rural hospital libraries to take advantage of the benefits of electronic document delivery that larger libraries have enjoyed for over a decade. It provides health professionals affiliated with smaller hospitals an equal opportunity to access professional literature quickly in order to make quicker, well-informed patient care decisions. The docMD pilot project investigated, eliminated the barriers and provided IDD services to eleven small and rural hospital libraries using a centralized document mediation center. This paper provides background information, describes the creation of the docMD service delivery model and discusses possible future project outcomes. 相似文献
8.
《The Reference Librarian》2013,54(63):73-81
Summary Academic libraries traditionally provide document delivery services to the campus-based community. Academic fee-based information services accept document requests from corporate, industrial, and professional clients who are willing to pay for a value-added service that includes rush handling, delivery to a third party, or locating an item with a vague citation. The Purdue University Libraries' Technical Information Service (TIS) has grown into a successful venture by developing staff with specialized skills to identify, locate, obtain, and distribute increasingly difficult document orders with short turnaround times. There are advantages to the parent academic library, especially the Interlibrary Loan (ILL) unit, in having a fee-based service to which time-consuming, unusual or expensive requests can be referred. With the potential to increase these advantages comes the need to define clearly the respective roles of these units. 相似文献
9.
ABSTRACT Through an examination of fill time data for dissertations requested through traditional ILL and the Dissertation Express document delivery service, this article investigates the cost-effectiveness of using a commercial document supplier for obtaining dissertations. Vastly improved results, with moderate additional cost, were achieved by using Dissertation Express for obtaining dissertations. 相似文献
10.
ABSTRACT Many events over the past decade have jeopardized the library's ability to fulfill its basic mission resulting in a shift of information delivery paradigms. Interlibrary loan, document delivery and resource sharing have become essential rather than peripheral and funding patterns are reflecting this philosophical shift. There is renewed interest in cooperative collection development and multiple options for meshing document delivery with an existing ILL program. Within this environment under a redefined mission statement, the Rasmuson Library, University of Alaska Fairbanks, addresses these shifting paradigms and has implemented a program to meet the information needs of its patrons. 相似文献
11.
ABSTRACT From Jan.-April 1996, the University of Evansville Libraries compared the EBSCODOC and CARL UNCOVER document delivery services in the context of fulfilling article requests that were not completed using the OCLC/ILL subsystem as well as in providing “rush” service. Both services had comparative strengths and weaknesses. EBSCODOC's strength was its comprehensiveness; its weakness was speed of delivery. CARL UNCOVER's strength was the speed and reliability of delivery; its weakness was a 41% rate of fulfillment. Recommendations include further testing of full-text document suppliers in order to identify the best service or services to completely meet the needs of academic libraries. 相似文献
12.
Leslie R. Morris 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(1):3-6
ABSTRACT The Interlending Section, University Library System, Chinese University of Hong Kong provides centralized, charging back interlibrary loan services. Overseas document delivery vendors are essential to the Interlending Section in satisfying the information needs of its users. Based on nine considerations, the Interlending Section seriously and carefully selects a few overseas document delivery vendors that are able to satisfy nearly 90% of photocopy requests in 14 days. Such performance matches that of the local sources. The considerations used by the Interlending Section are cost and pricing structure, response and efficiency, fill rate, specialty, in-house collection, royalty arrangement, charges other than document cost and royalty, method of payment, and means of request transmission. 相似文献
13.
Abstract InfoQuest is a fee-based document delivery and research service provided by Auburn University Libraries to patrons who may or may not be affiliated with a library. InfoQuest operates on a cost recovery basis and opens up the library's collection to the general public. This article presents an overview of InfoQuest's document supply service including statistics and offers insight into the client base. 相似文献
14.
ABSTRACT In these times of growing journal prices and shrinking budgets, alternative methods of information access are a necessity. Document delivery services have become an important alternative to providing information access beyond traditional interlibrary loan services. This article analyzes the effect the “unmediated” EbscoDoc document delivery service had on traditional interlibrary loan in a medium sized academic library. Access to the service was provided to faculty members at Wichita State University for a period of approximately two years. Use of the service varied from faculty members who ordered one article to the “super” users who ordered from 100 to 400 documents. This study indicates that while the few “super” users had a strong impact on document delivery, the presence of the EbscoDoc service did not reduce the use of interlibrary loan as the majority of the registered faculty continued to use traditional interlibrary loan. 相似文献
15.
《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(4):113-119
SUMMARY CISTI, the Canada Institute for Scientific and Technical Information, is one of the world's largest document delivery suppliers, and was among the first to be fully automated. The revolutionary Intel-liDoc system, developed during the years 1993 to 1995, provided for end-to-end automation of the document delivery process, which has enabled CISTI to improve its service and accommodate growth. From the beginning Ariel was, and remains, an integral part of IntelliDoc. This article describes how Ariel has been integrated into IntelliDoc and into CIS-TI's services, showing the benefits to CISTI and to its clients. 相似文献
16.
Ming-der Wu Yu-ting Huang Chia-yin Lin Shih-chuan Chen 《Library Collections, Acquisitions, and Technical Services》2010,34(4):97-104
This study is intended to answer the following questions: Have university libraries in Taiwan acquired books recommended by selection aids? Can university library collections in Taiwan sufficiently fill users' requests? Do libraries of different collection sizes process users' requests in an unbiased and efficient manner?This study employed interviews and document delivery tests. Librarians from 15 university libraries were interviewed to investigate their thoughts on ILL services. Samples from Choice and Bowker's Global Books in Print were searched for through the online catalogs of 148 university libraries. This study concludes that resource sharing will not operate in an equitable way if most user requests are only directed towards a small percentage of Taiwan's university libraries. Without an adequate quantity of volumes in the library collections of any region or country, resource sharing cannot be realized. 相似文献
17.
Abstract The paper analyses the trends of information delivery at the Knust library. It reviews the history of cooperation, conventional practices in information delivery, and current trends in Ghana. CD-ROM and online facilities, which are the two main tools for electronic information delivery, are highlighted. The paper reveals that there is a general acceptance among members of the academic community that electronic information delivery services have had considerable impact on their work. The paper looks into the future of document delivery and proposed possible ways of enhancing and sustaining the existing facilities. 相似文献
18.
ABSTRACT Depending upon the context and how institutions employ it, the term document delivery can mean several things. In some cases, it refers to access of articles via commercial vendors or via full-text databases. Yet for others, it may be a delivery of physical items (such as library books) directly to the faculty member's department or office. For the University of Florida Smathers Libraries, document delivery is a unique service unit administered under the Interlibrary Loan operation, and it is through this element that the distance learning service component was created. The intent of this article is to present a view of a distance learning service model that interlibrary loan and other librarian practitioners may find beneficial when considering the establishment of such a service. 相似文献
19.
《图书馆管理杂志》2013,53(1-2):409-424
Abstract Reaccreditation offers academic libraries concerned about improving library services to distance students with an important opportunity to obtain support from their academic institutions. Nova Southeastern University (NSU) Libraries provides a case study of how one library has used the reaccreditation process to increase both the administration's cooperation and funding for document delivery, online resources, bibliographic instruction, and local library resources to distance students. 相似文献
20.
ABSTRACT ARIEL is a high-speed, high-quality, cost-effective document delivery system that runs on the Internet. Journal articles can be sent from one place to another by scanning the article directly from the journal. The text and graphics are digitized into the computer, transmitted over the Internet, and printed on a laser printer at the receiving end. Developed in 1990 by the Research Libraries Group of the Research Libraries Information Network, ARIEL is becoming the document delivery system of choice for a rapidly growing number of users in the U.S. and abroad. The key advantages which ARIEL has over the fax are: (1) no long-distance phone charges; (2) high image resolution; (3) original source can be scanned; (4) can send and receive documents at the same time; (5) does not require dedicated equipment; and (6) documents can be stored and forwarded at a later time. In the very near future, ARIEL software will incorporate MIME (Multi-purpose Internet Mail Extensions) technology which will enable documents to be transmitted to the screen via e-mail from one individual to another. This paper describes the hardware and software requirements, the cost of getting started, and one library's experience, as part of a pilot project, with the ARIEL document delivery system. 相似文献