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1.
《Government Information Quarterly》2022,39(4):101723
This study explores the determinants of digital innovation in the public sector. Focusing specifically on new digital technologies, such as big data, artificial intelligence, Internet of things, and augmented reality, we explained the wide variation in how Korean local governments used these technologies to transform their services. We found support for four theoretical mechanisms. First, our findings support the existence of demand-pull innovation in the public sector: public organizations respond to citizen demands or needs for innovation. Second, we also find support for an electoral incentive hypothesis, which posits that local governments' motivation for digital innovation is influenced by local politicians' electoral incentives. Third, our results show the existence of isomorphic pressure as a driver for public sector innovation: public organizations emulate their neighbors in adopting innovative practices. Fourth, the results support the upper echelons theory, as younger policymakers are more active innovators. 相似文献
2.
《Government Information Quarterly》2022,39(3):101688
Artificial Intelligence (AI) policies and strategies have been designed and adopted in the public sector during the last few years, with Chief Information Officers (CIOs) playing a key role. Using socio-cognitive and institutional approaches on Information Technologies (ITs) in (public) organizations, we consider that the assumptions, expectations, and knowledge (technological frames) of those in charge (CIOs) of designing AI strategies are guiding the future of these emerging systems in the public sector. In this study, we focus on the technological frames of CIOs in the largest Spanish local governments. Based on a survey administered to CIOs leading IT departments, this article presents original data about their technological frames on AI. Our results: (1) provide insights about how CIOs tend to focus on the technological features of AI implementation while often overlook some of the social, political, and ethical challenges in the public sector; (2) expand the theory on AI by enabling the construction of propositions and testable hypotheses for future research in the field. Therefore, the comparative study of technological frames will be key to successfully design and implement AI policies and strategies in the public sector and to tackle future challenges and opportunities. 相似文献
3.
Due to expected benefits such as citizen participation and innovation, the release of Public Sector Information as open data is getting increased attention on various levels of government. However, currently data release by governments is still novel and there is little experience and knowledge thus far about its benefits, costs and barriers. This is compounded by a lack of understanding about how internal processes influence data release. Our aim in this paper is to get a better understanding of these processes and how they influence data release, i.e., to find determinants for the release of public sector information. For this purpose, we conducted workshops, interviews, questionnaires, desk research and practice based cases in the education program of our university, involving six local public sector organizations. We find that the way data is stored, the way data is obtained and the way data is used by a department are crucial indicators for open data release. We conclude with the lessons learned based on our research findings. These findings are: we should take a nuanced approach towards data release, avoid releasing data for its own sake, and take small incremental steps to explore data release. 相似文献
4.
《Government Information Quarterly》2014,31(4):574-583
The use of information and communication technologies (ICTs) in public organizations increasingly holds the potential to improve transparency, accountability, and public participation, by providing a more effective and efficient disclosure of information to the citizens and organizations and by providing channels for interaction with the government. While transparency and interactivity features of government websites constitute two critical elements for public participation and democracy facilitated by web-based technologies, little research has been done to explain why some public organizations choose to deploy website technology more openly with these features. This paper aims to examine the managerial, organizational, and environmental factors that are related to variation in transparency and interactivity features of local government websites, which we believe are key dimensions to governmental website openness. The paper first develops a literature informed conceptual model of governmental website openness and then tests this model using data from a national survey of 850 government managers in 500 cities. The model results are compared across three different departments: community development, finance, and police department. Overall findings indicate that higher website openness is positively related to increased frequency of public participation in agency decision making and civil society influence, increased technical capacity, lower organizational control, and higher perceived usefulness of website technology. In addition, due to differences in the operating contexts of the departments, the effects of organizational control, technical capacity, environmental influences, and perceived usefulness of website technology on governmental website openness tend to differ by the type of department. 相似文献
5.
Cen April Yue 《亚洲交流杂志》2013,23(6):500-524
ABSTRACTApplying four generic principles that are most relevant to strategic public relations management, this study examines the extent to which public relations is strategically managed in China. Public relations practitioners from four types of organizations participated an online survey (N?=?92) and an interview (N?=?20). It was found that public relations mainly contributes to routine operations rather than strategic policy-making. While typically given a direct reporting line with top management, public relations departments are not trusted to handle government relations and are considered inferior to the marketing department. Practitioners in the survey indicated the use of all four models to various degree in their organizations, despite that interviews revealed the difficulty to implement symmetrical communication model as compared to the other three models. In addition, practitioners were more proficient in fulfilling technician roles than managerial roles. 相似文献
6.
This study explores the potential of crowdfunding as a tool for achieving “citizen co-funding” of public projects. Focusing on philanthropic crowdfunding, we examine whether collaborative projects between public and private organizations are more successful in fundraising than projects initiated solely by private organizations. We argue that government involvement in crowdfunding provides some type of accreditation or certification that attests to a project's aim to achieve public rather than private goals, thereby mitigating information asymmetry and improving mutual trust between creators (i.e., private sector organizations) and funders (i.e., crowd). To support this argument, we show that crowdfunding projects with government involvement achieved a greater success rate and attracted a greater amount of funding than comparable projects without government involvement. This evidence shows that governments may take advantage of crowdfunding to “co-fund” public projects with the citizenry for addressing the complex challenges that we face in the twenty-first century. 相似文献
7.
J. Ramon Gil-Garcia Ahmet Guler Theresa A. Pardo G. Brian Burke 《Government Information Quarterly》2019,36(4):101393
Previous research has shown that clarity of roles and responsibilities (CRR) influences the performance of individual organizations as well as inter-organizational efforts. In the context of cross-boundary information sharing (CBIS), CRR has been found to enable other important determinants of success, such as building trust among members, increasing their willingness to participate, and mitigating some of their concerns about security, among others. However, few studies have attempted to understand the determinants of CRR in government CBIS initiatives. Sayogo, Gil-Garcia, and Cronemberger's (2016) analysis of results of a national survey identified three significant determinants of CRR in CBIS, (1) the extent participants use boundary objects, (2) participant skills in terms of collaboration, coordination, and communication, and (3) the diversity of the participating organizations and their goals. Seeking to expand on their findings in terms of new understanding about the influence of significant determinants of CRR in CBIS, this study draws on findings from eight U.S. state and local government public health and criminal justice CBIS cases. This study contributes to existing knowledge about CBIS in the public sector by characterizing the determinants and providing new understanding of the nature of the influence of the determinants of CRR on CBIS. In particular, it shows how the extent of boundary object use, collaboration, and the diversity of participants affect CBIS initiatives in different contexts. In practical terms, creating new understanding of the determinants of CRR has value for public managers and their leadership as they must increasingly collaborate and share information across the boundaries of organizations in the process solving increasingly complex public problems. 相似文献
8.
The role of policy entrepreneurs in open government data policy innovation diffusion: An analysis of Australian Federal and State Governments 总被引：1，自引：0，他引：1
《Government Information Quarterly》2018,35(1):123-134
Open government data (OGD) policy differs substantially from the existing Freedom of Information policies. Consequently OGD can be viewed as a policy innovation. Drawing on both innovation diffusion theory and its application to public policy innovation research, we examine Australia's OGD policy diffusion patterns at both the federal and state government levels based on the policy adoption timing and CKAN portal “Organization” and “Category” statistics. We found that state governments that had adopted OGD policies earlier had active policy entrepreneurs (or lead departments/agencies) responsible for the policy innovation diffusion across the different government departments. We also found that their efficacy ranking was relatively high in terms of OGD portal openness when openness is measured by the greater number of datasets proactively and systematically published through their OGD portals. These findings have important implications for the role played by OGD policy entrepreneurs in openly sharing the government-owned datasets with the public. 相似文献
9.
Governments from all over the world are looking for ways to reduce costs while at the same time to stimulate innovation. While pursuing both objectives, governments face a major challenge—to operate in a connected environment, engage stakeholders and solve societal problems by utilizing new methods, tools, practices and governance models. As result, fundamental changes are taking place on how government operates. Such changes are under the larger umbrella of ‘lean government’ (l-Government). Lean government is a new wave which is appearing as a response to traditional approaches—like electronic government (e-Government) and transformational government (t-Government), and aims at reducing the complexity of the public sector by simplifying and streamlining organizational structures and processes, at the same time at stimulating innovation by mobilizing stakeholders. In l-Government, public organizations introduce platforms facilitating innovation and interactions with other public organizations, business and citizens, and focus on their orchestration role. Experimentation, assessment and gradual improvement based on user requirements are key factors for realizing l-Government. 相似文献
10.
《资料收集管理》2013,38(2):103-112
Special libraries, as differentiated from general public libraries and academic libraries, are devoted to specialized fields of science and technology, agriculture, medicine, social sciences, economics and the like. Such libraries are attached to research organizations, government departments, departments in universities, industrial organizations, professional societies and trade associations, etc. Special libraries customarily maintain a regular and systematic information service covering the immediate and future interests of the organizations of which they are part. This necessitates the development and management of an adequate collection of books, periodicals, reports, patents, standards, government publications, maps, audio-visual records, etc. issuing from a multitude of publishing bodies. In house publications, market surveys, data files, etc. are also brought together in these collections. All items are of course made available for consultation by being adequately classified or indexed and organised in a particular fashion and maintained for future reference. 相似文献
11.
Eric S. Zeemering 《Government Information Quarterly》2021,38(1):101539
The organization of city government into specialized departments allows cities to accomplish an array of service delivery tasks. Government reformers argue this fragmentation creates coordination challenges when problems spillover the lines of specialized agencies. Functional fragmentation also poses coordination challenges for government communication with the public through social media. The global SARS-CoV-2 pandemic and COVID-19 disease provide an opportunity to investigate the consequences of functional fragmentation in city government for social media communication about public health and pandemic response. A comparative case analysis of three cities using data from city agency Twitter accounts and key informant interviews demonstrates the consequences of fragmentation for internal coordination, as well as public outreach. The experiences of Atlanta, San Francisco, and Washington, DC in the early days of the pandemic provide pragmatic insights for city officials and illustrate the theoretical importance of giving attention to whole of government approaches to city social media communication. 相似文献
12.
Enabling AI capabilities in government agencies: A study of determinants for European municipalities
《Government Information Quarterly》2022,39(4):101596
Artificial Intelligence (AI) is gradually becoming an integral part of the digital strategy of organizations. Yet, the use of AI in public organizations in still lagging significantly compared to private organizations. Prior literature looking into aspects that facilitate adoption and use of AI has concentrated on challenges concerning technical aspects of AI technologies, providing little insight regarding the organizational deployment of AI, particularly in public organizations. Building on this gap, this study seeks to examine what aspects enable public organizations to develop AI capabilities. To answer this question, we built an integrated and extended model from the Technology-Organization-Environment framework (TOE) and asked high-level technology managers from municipalities in Europe about factors that influence their development of AI capabilities. We collected data from 91 municipalities from three European countries (i.e., Germany, Norway, and Finland) and analyzed responses by means of structural equation modeling. Our findings indicate that five factors – i.e. perceived financial costs, organizational innovativeness, perceived governmental pressure, government incentives, regulatory support – have an impact on the development of AI capabilities. We also find that perceived citizen pressure and perceived value of AI solutions are not important determinants of AI capability formation. Our findings bear the potential to stimulate a more reflected adoption of AI supporting managers in public organizations to develop AI capabilities. 相似文献
13.
《Government Information Quarterly》2022,39(4):101617
Artificial Intelligence (AI) has been suggested to have transformative potential for public sector organizations through enabling increased productivity and novel ways to deliver public services. In order to materialize the transformative potential of AI, public sector organizations need to successfully assimilate AI in their operational activities. However, AI assimilation in the public sector appears to be fragmented and lagging the private sector, and the phenomena has really limited attention from academic research community. To address this gap, we adopt the case study approach to explore three Saudi-Arabian public sector organizations and analyze the results using the attention-based view of the organization (ABV) as the theoretical lens. This study elucidates the challenges related AI assimilation in public sector in terms of how organizational attention is focused situated and distributed during the assimilation process. Five key challenges emerged from the cases studied, namely (i) misalignment between AI and management decision-making, (ii) tensions with linguistics and national culture, (iii) developing and implementing AI infrastructure, (iv) data integrity and sharing, and (v) ethical and governance concerns. The findings reveal a re-enforcing relationship between the situated attention and structural distribution of attention that can accelerate the successful assimilation of AI in public sector organizations. 相似文献
14.
[目的/意义] 探讨政府数据开放中公众参与的理论模式，旨在指导政府部门有效实现公众参与数据开放的政策目标，以及推进政府数据开放中公众参与议题的研究进展。[方法/过程] 采用文献分析法、逻辑分析法和案例分析法，同时以公众参与阶梯理论作为分析工具，构建并实证政府数据开放中的公众参与模式。[结果/结论] 政府数据开放中的公众参与可从理论层面构建为告知型参与、咨询型参与、合作型参与和授权型参与4种模式，其核心涵义分别是政府向公众传达信息、政府咨询公众意见、政府与公众平等合作、政府与公众共同治理。这4种政府数据开放公众参与理论模式一方面在政府意图、主导力量、信息流动、公众信息知晓度和公众自治程度方面存在明显的特征差异，另一方面从国内外政府数据开放公众参与实践案例中获得良好的经验支持。 相似文献
15.
《Journal of Government Information》1998,25(2):117-134
Based on the relatively scarce data and literature on information technology (IT) utilization as well as a sample survey of 44 Jordanian public agencies, this study examines the adoption and uses of IT in the Jordanian public sector. The findings show that the majority of Jordanian public organizations have access to computers, and most of the agencies have in-house systems. Microcomputers were found to be the most common computer platform, and agency use of IT was consistently intense in the area of financial management. Most public organizations with in-house computers employ on-staff programmers, whose numbers range from one to four or fewer. Software being used in the agencies was primarily commercially produced, but there was evidence of considerable internal development of software as well. The study concludes that current, specific agency use of computing is associated positively with plans to acquire additional microcomputer technology. In addition, an overview of emerging Internet activity in Jordan and the government’s role in this still emerging phenomenon is presented. 相似文献
16.
[目的/意义] 探讨政府数据开放中公众参与的理论模式，旨在指导政府部门有效实现公众参与数据开放的政策目标，以及推进政府数据开放中公众参与议题的研究进展。[方法/过程] 采用文献分析法、逻辑分析法和案例分析法，同时以公众参与阶梯理论作为分析工具，构建并实证政府数据开放中的公众参与模式。[结果/结论] 政府数据开放中的公众参与可从理论层面构建为告知型参与、咨询型参与、合作型参与和授权型参与4种模式，其核心涵义分别是政府向公众传达信息、政府咨询公众意见、政府与公众平等合作、政府与公众共同治理。这4种政府数据开放公众参与理论模式一方面在政府意图、主导力量、信息流动、公众信息知晓度和公众自治程度方面存在明显的特征差异，另一方面从国内外政府数据开放公众参与实践案例中获得良好的经验支持。 相似文献
17.
《Government Information Quarterly》2022,39(2):101643
Social media have become a common organizational resource of governments and public administrations in different contexts. Previous authors have stated that social media institutionalization encompasses a process including stages from experimentation to complete command of the innovation. However, an understanding of barriers to social media institutionalization in public administration needs to be developed. In this article we focus on exploring what factors operate as barriers of the social media institutionalization process. Methodologically, we use a mixed-methods strategy combining different sources of data for triangulation purposes, including a survey on social media conducted to Spanish largest local governments. Based on this data, and following the literature on social media institutionalization, we construct a Social Media Institutionalization Index (SMI). Our SMI is founded on a set of variables measuring to what extent social media have been embedded in public sector organizations. Also, we conducted a case study in a city council based on semi-structured interviews. Our results suggest that social media institutionalization has not been fully developed in our sample of local governments. In addition, different variables (including security, lack of resources for maintenance, control and evaluation, organizational culture, or absence of governance framework) are perceived by public managers as institutionalization barriers, whereas the governance scheme of social media seems to be the critical variable. At the same time, we emphasize that some inhibitors might be overvalued by public employees. This article encourages future avenues of comparative research and practical recommendations to public managers leading social media in the public sector. 相似文献
18.
19.
《Government Information Quarterly》2018,35(4):536-546
Interagency government data sharing plays an important role in promoting the coordination of government departments and improving public services. Under the guidance of a theoretical framework that combines the force-field theory of change and the theory of mechanism, this study conducted a case study on two Chinese urban governments and built a dynamic mechanism model for IGDS. The model consists of six forces acting on IGDS, as well as their activities, effects and interactions. Some effects of them are context-dependent. This model can be used to explain the reasons of various barriers to IGDS and thus to guide government departments and policy makers design more specific and targeted dynamic mechanisms to promote IGDS. Finally, several mechanisms were discussed in the context of policy making. 相似文献
20.
国际科学数据共享原则和政策研究 总被引：2，自引：0，他引：2
科学数据共享受到国际组织和国家政府两个方面的高度重视,国际组织以共享原则为基础构建国际合作交流的平台,国家政府部门则通过完善系统的政策法规体系保障国内共享活动的有序开展。通过研究CODATA、OECD两个国际组织共享原则的内容、特点及应用,研究美国的共享政策法规体系的构成及特点,为我国开展科学数据共享活动提供参考。 相似文献