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1.
In the last decade, governments around the world have created open government data (OGD) repositories to make government data more accessible and usable by the public, mostly motivated by values such as improved government transparency, citizen collaboration and participation, and spurring innovation. The basic assumption is that once data are more discoverable, accessible, available in alternative formats, and with licensing schemes that allow free re-use, diverse stakeholders will develop innovative data applications. Despite OGD's potential transformative value, there is limited evidence for such transformation, particularly due to scarce data use, which is partly attributable to the lack of technical skills and user training. To advance the dialogue around methods to increase awareness of OGD, improve users' skills to work with OGD, and encourage data use, the paper compares and contrasts how three training interventions in Spain, Italy, and the United States have sought to increase awareness of OGD, improve users' skills and potentially engage them in their use of OGD. We report three main findings. First, introduction and analysis skills are taught in combination to encourage use of open data. Being aware of OGD and its benefits is insufficient to promote use. Second, OGD training seems to be more effective when complemented with knowledge about context and interactions with government. Finally, embedding the training interventions in the specific contexts and considering the unique characteristics, interests, and expectations of different types of users is critical to success.  相似文献   

2.
A key premise of open government data (OGD) policies is enhanced engagement between government and the public. However, it is not well understood who the users of OGD are, how to tailor OGD content, and which communities to target for outreach. We examined users' engagement with Health Data NY, New York's health oriented OGD portal, to understand user characteristics associated with increased site engagement. We used Google Analytics data to classify four site engagement metrics into high versus low engagement and used logistic regression to test associations between higher site engagement and gender, age group, device type, and consumer interest. We found that being in a younger age bracket, male, a desktop user, and a Technophile are associated with higher engagement. The findings contribute to further understanding OGD initiatives and consumer health information behavior. More broadly, we demonstrate how OGD managers can leverage their web analytics data to understand which users are most engaged, thereby enabling them to better target their content.  相似文献   

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While most data originate within a local context, our knowledge about the realization of open government data (OGD) at local levels is limited due to the lack of systematic analysis of local OGD portals. Thus, we focus on a core question about analysing and guiding the development of local OGD portals. An evaluation framework is developed based on the comparison of related studies and principles. To fill the gap in existing frameworks which lack clarity in the prioritization process, Analytic Hierarchy Process together with an expert survey is used to derive priorities of elements of the framework. To test the capability of the framework in analysing and guiding the development of local OGD portals, a case study of Chinese province-level OGD portals has been carried out. Results show that data accessibility and quality matter more than data quantity for a local OGD portal. Currently, Chinese province-level OGD portals are in their infancy of development, with a great gap between Taiwan and Hong Kong with other portals. Data relating to local statistics, credit records, and budget and spending are well released on portals in China. Population size and the size and wealth of the local government show no significant relation with the number of datasets. By combining priorities of the framework with evaluation results, it could help local governments to recognise their present shortcomings and give them recommendations for recognizing directions for OGD portal's future development.  相似文献   

5.
E-government services involve many stakeholders who have different objectives that can have an impact on success. Among these stakeholders, citizens are the primary stakeholders of government activities. Accordingly, their satisfaction plays an important role in e-government success. Although several models have been proposed to assess the success of e-government services through measuring users' satisfaction levels, they fail to provide a comprehensive evaluation model. This study provides an insight and critical analysis of the extant literature to identify the most critical factors and their manifested variables for user satisfaction in the provision of e-government services. The various manifested variables are then grouped into a new quantitative analysis framework consisting of four main constructs: cost; benefit; risk and opportunity (COBRA) by analogy to the well-known SWOT qualitative analysis framework. The COBRA measurement scale is developed, tested, refined and validated on a sample group of e-government service users in Turkey. A structured equation model is used to establish relationships among the identified constructs, associated variables and users' satisfaction. The results confirm that COBRA framework is a useful approach for evaluating the success of e-government services from citizens' perspective and it can be generalised to other perspectives and measurement contexts.  相似文献   

6.
Open government data (OGD) policy differs substantially from the existing Freedom of Information policies. Consequently OGD can be viewed as a policy innovation. Drawing on both innovation diffusion theory and its application to public policy innovation research, we examine Australia's OGD policy diffusion patterns at both the federal and state government levels based on the policy adoption timing and CKAN portal “Organization” and “Category” statistics. We found that state governments that had adopted OGD policies earlier had active policy entrepreneurs (or lead departments/agencies) responsible for the policy innovation diffusion across the different government departments. We also found that their efficacy ranking was relatively high in terms of OGD portal openness when openness is measured by the greater number of datasets proactively and systematically published through their OGD portals. These findings have important implications for the role played by OGD policy entrepreneurs in openly sharing the government-owned datasets with the public.  相似文献   

7.
This paper presents a benchmark proposal for the Open Government and its application from the open data perspective using data available on the U.S. government's open data portal (data.gov). The benchmark is developed over the adopted Open Government conceptual model, which describes Open Government through data openness, transparency, participation and collaboration. Resulting in two measures, that is, one known as the e-government openness index (eGovOI) and the other Maturity, the benchmark indicates the progress of government over time, the efficiency of recognizing and implementing new concepts and the willingness of the government to recognize and embrace innovative ideas.  相似文献   

8.
It is becoming increasingly clear that the concepts of open government data (OGD) and co-creation are related; however, there is currently only limited empirical material available exploring the link between the two. This paper aims to help clarify the relationship between these two concepts by exploring a recently coined phenomenon: OGD-driven co-created public services. These services 1) utilize or are driven by OGD; 2) are co-created by stakeholders from different groups; and 3) produce public value for society. Due to the relative newness of the phenomenon an inductive exploratory case study is undertaken on Chicago's use of OGD in the co-creation of their food safety inspection forecasting model. This model forecasts critical food safety violations at food serving establishments and sends inspectors to the highest risk establishments first. The results of this exploratory work led to the discovery of a ‘perfect storm’ of six factors that seem to play a key role in allowing OGD-driven public service co-creation to take place. These factors are motivated stakeholders, innovative leaders, proper communication, an existing OGD portal, external funding, and agile development.  相似文献   

9.
This research proposes a holistic and integrative theoretical model to discuss the effects of eight predictors of citizens' attitudes towards open government and Government 2.0, and whether these attitudes influence their intention to use open government data in Brazil, one of the founding countries of the Open Government Partnership (OGP). Findings show the effects of six predictors of citizens' attitudes towards open government and government 2.0. In essence, these predictors are ease of use, usefulness, intrinsic motivation, political satisfaction, government trust, and intensity of internet use. This study also indicates that education, income, and region influence the ease of use and usefulness of open data. These findings also mean that public managers and political parties still have “homework’ to do to stimulate citizens' behavior towards open government and government 2.0. These initiatives encompass the government portals quality and data transparency improvement through less restrictive laws. Also, improve politicians' job performance.  相似文献   

10.
The governments worldwide have attached great importance to open government data (OGD), and many OGD projects have emerged in recent years. However, the performance of OGD greatly differs in various districts and governments. Therefore, the influencing factors of OGD performance should be explored. However, the existing research has not yet established a systematic analytical framework for OGD performance, and the explanation degree of performance differences in OGD implementation is limited. Thus, this study takes technical management capacity, financial resource, organization arrangement, rules and regulations, organization culture, public demand, and inter-government competition as antecedent conditions under the perspective of technology–organization–environment framework and resource-based theory. From the cases of 16 provincial OGD practice in China, we employ fuzzy-set qualitative comparative analysis to explore the influencing mechanism of the interaction and coordination of multiple conditions on OGD performance. Results indicate that OGD performance depends on the integration of the total effect of various factors. Moreover, four configurational paths could be utilized to achieve high OGD performance, namely, organization–balanced path, organization–environment path, balanced path, and organization–technology path. Furthermore, a substitution relationship exists among different conditional variables, which points out the direction and focus of the implementation of OGD for governments with different endowment characteristics. This study enriches the existing studies of OGD implementation and provides references for OGD practice.  相似文献   

11.
[目的/意义]目前我国政府开放数据面临数据开放规模小、应用价值难以体现等应用管理问题。只有集中解决开放什么样的数据,能产生什么样的价值的核心驱动力,才能有效破解数据资源在各委办局中条块分割,开放意愿不足的根本问题。本文的研究目标旨在构建政府开放数据的应用分析模型。[方法/过程]本研究将政府开放数据集、政府开放数据应用案例以及其复杂的处理逻辑,解耦在资源域与模型域,形成模型4个维度上的"要素点"以及模型各维度间的映射关系("结构线"),将这些"点"和"线"组成模型行为表;并通过一个可连动收割的数学模型构建模型动态发现机制。[结果/结论]最终构建政府开放数据应用分析模型,并归纳模型在应用中主要的应用场景类型,以及由应用场景组成的应用路径结构,解决模型在具体应用场景下的应用实现问题。  相似文献   

12.
All public values (transparency, accountability, civic participation, and collaboration) of open government could be difficult to achieve without administrators' good implementation. This paper raises concern that perceived risks to OGD accountability lead to undesired strategic resistance. Using a nation-wide government survey data of Taiwanese public servants, this study empirically tests for differences in OGD behaviors between two types of perceived risks (individual accountability vs. organizational accountability). Results find the existence of perceived risks to accountability in the process of data release and positive effects on inducing strategic workaround when implementing OGD policies. These findings shed light on the understanding of practices of open government and contributes to knowledge of administrative behavior.  相似文献   

13.
Although many studies have investigated citizens' attitudes toward polls and the political consequences, there have been no studies examining the effects of social network site (SNS) users' opinion environments on their poll skepticism. Based on prior studies on poll skepticism, we examine the relationship between perceived SNS opinion environments, poll skepticism, perceived concerns over the negative influence of the polls, and voting intention in an upcoming election. Using the survey data of the 2012 South Korean General Election, this study found that if the published polls are against respondents' political position, their homophilous SNS opinion environments promote poll skepticism, and augmented poll skepticism leads to concerns over the negative influence of the polls on other voters, which in turn increases voting intention.  相似文献   

14.
The Central Medical Library (CMK) at the Faculty of Medicine, University of Ljubljana, Slovenia, started to build a library Website that included a guide to library services and resources in 1997. The evaluation of Website usage plays an important role in its maintenance and development. Analyzing and exploring regularities in the visitors'' behavior can be used to enhance the quality and facilitate delivery of information services, identify visitors'' interests, and improve the server''s performance. The analysis of the CMK Website users'' navigational behavior was carried out by analyzing the Web server log files. These files contained information on all user accesses to the Website and provided a great opportunity to learn more about the behavior of visitors to the Website. The majority of the available tools for Web log file analysis provide a predefined set of reports showing the access count and the transferred bytes grouped along several dimensions. In addition to the reports mentioned above, the authors wanted to be able to perform interactive exploration and ad hoc analysis and discover trends in a user-friendly way. Because of that, we developed our own solution for exploring and analyzing the Web logs based on data warehousing and online analytical processing technologies. The analytical solution we developed proved successful, so it may find further application in the field of Web log file analysis. We will apply the findings of the analysis to restructuring the CMK Website.  相似文献   

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[目的/意义]政策是开放政府数据生态系统中至关重要的要素。对开放政府数据政策的研究成果进行述评,为我国开放政府数据政策制定提供政策方案,同时为深入开展政策研究提供参考和指南。[方法/过程]采用文献调研法,对开放政府数据政策相关的研究进行系统梳理和归纳,在此基础上对现有研究进行全面评价并提出未来研究方向。[结果/结论]研究表明,目前我国开放政府数据政策的研究主要集中在开放数据政策环境研究、开放数据政策制定和执行三个方面。现有研究的局限具体表现在:注重国外经验性研究,对我国政策的研究较少;研究较为零碎和抽象,缺乏系统性和具体性。未来应就开放数据政策内容体系特别是数据资产管理政策、政策执行的协调机制、参与机制和监督机制,以及现有政策的适应性等进行深入研究。  相似文献   

17.
Open government data (OGD) has attracted widespread attention and has been widely carried out on a global scale. With further promotion, OGD performance becomes a hot topic and meaningful enough for in-depth exploration. This research focuses on the influential factors and generation mechanisms of OGD performance. Based on the resource-based theory and institutional theory, this paper constructs a model from multiple dimensions of internal resources and external pressures. Subsequently, from the 122 cities in China that have constructed OGD platforms, this study adopts a mixed research methods approach, which combines the regression analysis method and qualitative comparative analysis (QCA). The regression analysis results show that the organization arrangement, legal and policy, and horizontal pressure have direct positive effects on OGD performance. On this basis, this paper use QCA method to explore the configuration paths for the generation of OGD performance of cities in different geographic regions and at different administrative ranks levels. The QCA results provide different configuration paths to achieve better OGD performance, which verified the conclusions drawn by the regression analysis, also provides alternative paths for governments with different characteristics. This paper enriches the studies on OGD performance and provides more targeted paths together with references for the implementation of OGD.  相似文献   

18.
Based on the information-as-coping perspective, we provided a theoretical framework to understand how the quality of government information and citizens' partisanship impact citizens' wellbeing in terms of satisfaction with life and anxiety during COVID-19. With survey data from 705 respondents in Indonesia, we found that government information quality is of vital importance in helping citizens get ready to fight the pandemic, as well as lowering their anxiety. Our results show that higher information quality leads to a higher ability to respond quickly to the crisis, as well as a reduced level of information overload. While partisanship is a significant predictor of information overload, it had no significant impact on perceived quick response ability. Quick response ability and information overload, in turn, predict anxiety and citizen's satisfaction with life.  相似文献   

19.
[目的/意义] 在数据驱动范式情境下,揭示政府门户网站开放数据状态及其主体行为状态之间的内部关联,推动政府数据开放效果和进程。[方法/过程] 采用爬虫方法抓取上海市政府数据门户网站中各开放数据集,在对各数据集指标进行相关分析的基础上,采用Stepwise探索其回归关系,筛选得出关联度较高的变量;进一步对关系显著的变量进行PLS回归检验,得出政府开放数据状态与其主体行为状态的内部关联。[结果/结论] 在政府数据开放进程中,政府部门的主体行为比数据自身的客体特征对公众主体行为的影响更大。在影响公众评分的因素中,政府开放保密级别的影响因子最大,且具有显著负向影响作用;政府更新频率、政府首次开放时间、数据格式可机读性对公众评分具有显著正向影响作用。  相似文献   

20.
Experts claim that the world is increasingly polarized by emerging social media platforms. The political actors amplify the polarization through their agents' user-generated content. The extreme political ideologies sway the people sitting on the fence on these social media platforms. Using tweets on a recent policy change on identity in India, the present study seeks to perform a scientific analysis of the polarization of the debates within ordinary citizens' groups from a theoretical lens. We further highlight some of the crucial trends that triggered these polarized discussions in general. Through the lens of Echo chambers and Herd behavior, this study provides valuable insights surrounding the influencers and individuals involved in this discussion where the polarization of preferences is witnessed. Proposing a novel design of a root-level influencer, this study establishes them as polarization actors on a social media platform (Twitter). Through various engagement metrics, we also identify the role of targeted communication (hashtags) and similarity in the users' discussion across the political domain as potential behavioral explanations for opinion polarization on Twitter.  相似文献   

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