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1.
Academic libraries can effectively plan and market their services by identifying the value users perceive in their services and in their social media communications about those services. This study reports on findings of a survey of 104 undergraduate students in information technology courses at a large research university. Results of an ordered logistic regression analysis indicated that students considered access to information and computer resources and study support services as the most important library services offered. Likewise, students perceived library social media postings related to operations updates, study support services, and events as the most useful. Future related research will investigate the needs and priorities for library services of other key user populations of academic libraries, such as graduate students and online students, to assemble service repertoires that are tailored to individual user groups. In addition, future research will examine whether and how libraries can use the analysis of users' engagement with a library's social media postings to inexpensively gauge the value they perceive in library services. 相似文献
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《Library & information science research》2022,44(3):101175
In the field of digital libraries, research on user experience is sparse, especially in terms of emotions, impressions, and stimulation evoked by interaction with the digital library. Given the many different methods and tools available for assessing user experience, two questionnaires and eye-tracking were explored to see how each can contribute to understanding user experience in digital libraries. An eye-tracking study with 30 participants was carried out using two digital libraries. Analysis of the questionnaires revealed that overall, one digital library was experienced more positively, with the difference most evident in the hedonic quality. The eye-tracking data revealed different gaze patterns in the two digital libraries, with significant difference in measure values particularly on the search boxes. When eye-tracking was combined with the questionnaire data, several correlations were found, indicating that the search box position and the intuitiveness of the homepage had an impact on the user experience. 相似文献
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[目的/意义] 针对用户与数字图书馆交互的不同维度:信息、技术及任务,明确交互的关键成功因素,细化数字图书馆的交互评估,以帮助构建更具普适性和可操作性的评价指标体系。[方法/过程] 基于信息、技术及任务,采用实验研究方法,并在其过程中嵌入深度访谈,探究用户与数字图书馆交互的关键成功因素。[结果/结论] 研究明确了21个交互关键成功因素,例如分类合理程度、是否提供用户指南、功能集成程度、简洁程度、对网站熟悉程度等,基于此,进一步拓展了数字图书馆交互功能评估模型,并明确了用户的交互需求和用户习惯两个新的要素。相对于此前的数字图书馆交互评估模型而言,该模型更具操作性。此外,数字图书馆的设计者也可以基于此完善数字图书馆的开发与设计。 相似文献
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Based on the investigation of the position of user service for constructing digital libraries in the big data era, this paper points out that not only data resources of modern digital library have the characteristics of big data, but also the existing library services need to use big data methods to achieve reform and innovation, including resource transferring, resource utilization, social identity, thinking innovation. We focus on the importance of user services and types of big data resources that digital libraries can utilize, which include big data within libraries such as user behavior data and digital literature resource, and other big data outside libraries such as scholarly big data. We also examine the problems and potential of digital libraries in the age of big data relative to data, technology, services, and users. Using existing big data resources and considering the characteristics of current users' needs from the perspective of users, more effective ideas and methods to improve existing services in digital library can be put forward. At the same time, it is the personalized need of users in the age of big data that constitute the driving factor for the development of digital library from resource-sharing service to user-oriented service. 相似文献
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[目的/意义]梳理国内外数字图书馆用户使用意愿影响因素的研究成果，为数字图书馆的建设实践和用户行为的理论研究提供参考。[方法/过程]通过调研数字图书馆用户接受、采纳和持续使用研究的相关文献，总结数字图书馆用户使用意愿的理论模型，分析用户在使用数字图书馆过程中态度和行为的变化过程和影响因素。[结果/结论]TAM被广泛应用于数字图书馆用户使用意愿的研究中，个体因素、系统因素、情境因素和认知因素是影响用户使用意愿的主要方面，但影响的具体过程和规律还有待深入探讨和证实，应进一步从模型构建、研究视角和研究方法等层面对研究成果进行创新和完善，形成具有领域特征的用户使用意愿理论模型。 相似文献
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Alex C. Klugkist 《Learned Publishing》2001,14(3):197-204
What is the future for libraries and their librarians? In trying to give an answer to this pressing question we do not deal with utopian libraries of the next century, but with the library and the librarian of the next decade. The emphasis is on libraries within educational and research institutions, especially university libraries. We examine the changes confronting the library of the future and identify four key aspects of the library of the future. It will be (i) a gateway to information, whatever format this information comes in and wherever it is located; (ii) an expertise centre; (iii) a physical entity, not only in the sense of being a social meeting place and place of scholarly interaction, but also as a place where students and other users are provided with modern study facilities and adequate user support; and (iv) a collection centre of printed material. Such libraries can only take on an appropriate shape and will only survive if the institutions that librarians serve in meet the four criteria outlined above. We look at the demands that will be made on professional library knowledge and skills and the new job responsibilities and job attitudes required. 相似文献
7.
What Qualifications and Skills are Important for Digital Librarian Positions in Academic Libraries? A Job Advertisement Analysis 总被引：1，自引：0，他引：1
As academic library functions and activities continue to evolve, libraries have broadened the traditional library model, which focuses on management of physical resources and activities, to include a digital library model, transforming resources and services into digital formats to support teaching, learning, and research. This transition has affected professionals' roles and activities due to new required skills. This study examines qualifications and skills required of professional positions involved in digital resources, services, and technologies as changing aspects in academic libraries. Data was collected from job advertisements for digital library positions posted in College and Research Libraries News during the nine years from 1999 to 2007. The study verifies shifts in staffing needs and required qualifications with digital focus on collections, services, and technology applications in academic libraries. The results confirm that a digital librarian is an emerging position in academic libraries. LIS educational implications and further investigations to validate the results are suggested. 相似文献
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《Library & information science research》2006,28(3):433-452
Digital library research has developed over the past decade, but little has been done on the identification of evaluation criteria, especially from users' perspectives. This article identifies users' criteria and applies them to the evaluation of existing digital libraries. Forty-eight subjects were instructed to develop and justify a set of essential criteria for the evaluation of digital libraries. At the same time, they were requested to evaluate existing digital libraries by applying the criteria that they were developing. A compilation of criteria developed by participants show that usability and collection quality were the most important criteria for evaluating digital libraries. Service quality, system performance efficiency, and user opinion solicitation were also deemed essential criteria. The author further compares digital library evaluation criteria identified by users and researchers and applied in previous research. The article reveals problems in current digital library design and development, discusses suggestions for improving digital library design, and presents areas for further research. 相似文献
9.
《The Journal of Academic Librarianship》2020,46(1):102097
Digital library has the capabilities of storing various electronic information resources which can conveniently be accessed by remote end-users via computer networks and the Internet. In recent times, Universities in Nigeria have embarked on integration of technologies in their operations for improvement, especially with respect to digitisation of academic information resources. However, with the huge investment committed to establishment of digital libraries in Nigerian Universities, less research has been done on their acceptance and usage from the users' perspective, more especially with respect to the fit of digital library with students' tasks. This study, therefore, investigated task-technology fit of digital libraries in three Nigerian Universities and identified factors influencing use of digital library by the students. Survey design guided the study and a questionnaire was used to collect data from 402 students. The study found a high usage of digital library among the students. A moderate positive correlation and significant relationship was found between the independent variables (task characteristics, technology characteristics, attitude, computer self-efficacy and task-technology fit) and use of digital library. The study validates the TTF model which posits that for an information system to be utilised, it must be a good fit for the tasks it supports. 相似文献
10.
《The Journal of Academic Librarianship》2020,46(5):102188
Social media like Facebook have become popular tools for different organizations like libraries in marketing practice. To build relationships with library users, libraries hope social media can engage its user communities actively with their collections, services, and activities. This paper aims at evaluating the effectiveness of using social media as a platform in marketing through a questionnaire on the Facebook page of the University of Hong Kong Libraries (HKUL), comparing the perspectives of students and faculty members. Both the current situation of HKUL's Facebook page and the reasons affecting users' interest and participation in the page are evaluated, in order to suggest better strategies for the library to deal with the needs of library users in the future. Other university libraries can also gain new insights from the study.This research has the following key findings: 1. The marketing practices of HKUL's Facebook page generally did not receive adequate attention and reactions from users; 2. Students were more engaged than faculty members in HKUL's Facebook page, as students use more varieties of library services than faculty members; 3. User needs, social media content, and interactions generally affected user acceptance of the library's Facebook marketing. 相似文献
11.
Krystyna K. Matusiak 《Journal of Web Librarianship》2017,11(3-4):157-171
ABSTRACTThis article presents the findings of a case study that examined user navigation in a large-scale digital library in the context of academic use. Using the Digital Public Library of America (DPLA) as a case, the study explored user navigation and understanding of a distributed model of large-scale digital libraries. The DPLA model involves two- or three-step navigation pathways. Most study participants could navigate the DPLA distributed, multilayered system effectively. This study found some confusion among the participants when they must move through a three-step process to locate digital objects provided by a metadata aggregator service hub. The study participants also pointed out the advantages of a distributed model in collocating digital resources and connecting users to a wide range of digital libraries. 相似文献
12.
Public libraries are among key sites for the acquisition of cultural capital, and possibly one of the most potent means through which the state can address inequality. While digitalization of public libraries already attracted significant scholarly attention, the evidence of its contribution to the acquisition of cultural skills and knowledge and social mobility remains limited, as does the conceptual understanding of links between digitalization, cultural capital, and social stratification. This article draws on two disconnected bodies of research, the sociological analysis of cultural capital and stratification and research on digital divides. To bridge these two bodies of research, the interplay of cultural and digital capital in public libraries was investigated. The extensive dataset from the UK Taking Part Survey (2016–17) was analyzed using two-step cluster analysis and multinomial regression models to explore the contrasting profiles of contemporary library users. Results identify four distinct user groups: Traditional, Active, Family, and Tech Access, which possess different degrees of cultural and digital capital, have different demographic profiles, and benefit from digitalized libraries in different ways. If libraries are to fulfil their role in reducing social inequalities, it is important that they tailor their digital services to the specific characteristics of each user group. This approach also provides a useful template for exploring the interplay of digitalization and (in)equality in other cultural institutions. 相似文献
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《Journal of Web Librarianship》2013,7(3):199-216
In the digital era, information literacy skills enable users to locate and use online materials effectively. One persistent library service for libraries is providing skills training to students. This article traces the creation of online library instructional tutorials, currently referred to as digital learning objects, in academic libraries. It isolates the factors that improve the success of these learning tools, including knowledge of the tutorials’ purpose and potential, collaboration with other individuals, the use of standards, student engagement, and evaluation. The literature review also illustrates the incorporation of multimedia learning theories and assessment strategies in these tutorials. By developing appropriate learning tools, librarians offer services aimed at meeting user needs while reducing time and resource demands on library staff. 相似文献
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[目的/意义]以电子科技大学图书馆为例,研究基于不同用户数据分类的数字资源评价方法及实例,以期改变目前数字资源评价中重理论轻实践的现状,为高校图书馆的数字资源评估工作提供思路和借鉴。[方法/过程]根据图书馆数字资源用户数据的分类归纳不同数字资源的评价方法,结合电子科技大学图书馆资源评价工作实例,采用评价目的、评价方法及指标、用户数据提取整理、分析及结论的数据分析流程对横向对比法、纵向对比法、零点击率分析法、综合评价法、匹配法、收录分析法、引文分析法、学科馆员嵌入法等用户数据的数字资源评价方法进行系统研究。[结果/结论]用户数据维度的数字资源评价更具科学性和客观性。电子科技大学图书馆的数字资源评价以用户数据研究为切入点,针对不同的用户数据采用不同的评价方法,构建不同的评价指标体系,评价工作系统、高效,具备可操作性。其方法和经验能够为高校图书馆数字资源评价工作提供有益参考。 相似文献
17.
珠三角数字图书馆联盟的创新性与实践研究 总被引：1，自引：0，他引：1
随着珠江三角洲地区的快速发展,珠三角出现了多个数字图书馆,但受限于体制与版权法等诸多因素,造成了公共、高校、科技三大系统图书馆数字化资源购置重复,使用范围受限,利用率极为低下。为了解决这种情况,提高资源利用率,节约经费,在广东省文化厅、财政厅、教育厅、科技厅的领导下,广东省公共、教育、科技系统图书馆强强联合,建成珠江三角洲数字图书馆联盟。这一组织的成立,在六方面实现了创新,并且通过近一年的实践,取得了突出的社会效益,改善了珠三角地区数字化资源的建设与使用现状,实现了建立联盟的初衷。 相似文献
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《Journal of Web Librarianship》2013,7(2-3):339-379
ABSTRACT Digital libraries and collections are a growing facet of today's traditional library. Digital library technologies have become increasingly more sophisticated in the effort to provide more and better access to the collections they contain. The evaluation of the usability of these technologies has not kept pace with technological developments, however, and the end-user has in some cases been left behind. This research study evaluates the usability of digital collections created using the CONTENTdm Digital Collection Management System, a software system used by the University of North Carolina at Chapel Hill. Specifically, this study addresses the following questions: Does CONTENTdm meet users' needs? Is the interface sufficiently intuitive for them to use it? Is the experience of exploring digital collections using CONTENTdm satisfying to users? Employing usability testing techniques with actual-end users, this study attempts to assess the efficacy of the CONTENTdm public interface as well as user attitudes toward it. Ten participants from three user groups—faculty, library science graduate students, and the general public—performed eleven tasks designed to test the key functions of CONTENTdm-created collections and then answered a series of questions about their experiences. Key findings from this study indicate that while the included digital collections are useful and desirable to end-users, the interface generated by CONTENTdm can be confusing even for those who have considerable experience using the Internet. Results from this study may be used to improve this software system and add to the literature surrounding the usability of digital libraries in general. 相似文献
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《The Journal of Academic Librarianship》2020,46(1):102091
Despite the potential of social networking services (SNS) as a tool for communication between academic libraries and users, many academic libraries are yet to successfully optimize their SNS. As a result, their social proof and social capital of various SNS do not perform well. This research aims to evaluate the SNS effectiveness of the University of Hong Kong Libraries (HKUL) based on social capital and social proof concepts. We hope that our recommendations according to our findings will be applicable to other academic library contexts. We have found that: (i) there are no major differences between undergraduate and postgraduate students in their attitudes and behaviors regarding the SNS of HKUL on various platforms; (ii) low social proof is related to a lack of user interaction and promotion; (iii) low satisfaction with SNS contents may lead to low social capital. As such, understanding user information need, setting goals and metrics for each SNS, and formulating a formal SNS policy are the keys to further develop library SNS. 相似文献