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1.
[目的/意义]政务数据协同状态是影响政务服务智慧化水平的重要因素,对政务数据协同实现量化分析,对于精准把控智慧政务建设进程,找到推进智慧服务水平提升的发力点具有重要意义。[方法/过程]基于超网络模型实现政务数据协同过程的数理模型抽象,以适用的网络分析指标构建政务数据协同测度指标体系,并以代表性城市为案例展开测度,从“点—线—面”三个层面对政务服务数据协同效应进行分析。[结果/结论 ]根据指标测度值能够实现对实际城市数据协同的特征映射,分析可得网络中各节点的驱动效应,包括场景—数据链的关联效应以及整体网络宏观层面的协同效应,有助于实现政务服务智慧化水平提升的精准调控。  相似文献   

2.
随着电子政务的深入发展与移动通信技术的不断成熟,移动政务已经成为传统电子政务的重要补充。在总结国内外移动政务成功案例和相关理论研究的基础上,分析移动政务的实现过程与社会需求,归纳移动政务的4种服务模式,包括手机短信、移动互联网、无线电广播和移动办公服务模式,并对其进行SWOT分析,在此基础上,提出移动政务进一步发展所需要的条件。   相似文献   

3.
区块链技术已拓展延伸到金融管理、物联网、公共服务等多个领域,世界各国也在积极探索并深入研究这一技术在电子政务服务中的应用,这些应用研究能帮助政府更加高效快捷地处理电子政务,并能提升用户使用体验、优化事务办理流程.通过对比分析国外爱沙尼亚"E-Residency"项目和国内"海淀政务"云平台项目,探讨了区块链技术在电子政务服务中的应用范围、存在问题及发展方向,提出在以满足公众政务需求为目标的基础上,通过加强部门之间的协作、完善对不同业务的协同治理以及推进信任体系化建设等策略,切实保证电子政务服务的方便快捷、透明规范、可靠可信.  相似文献   

4.
文章分析了现有协同政务流程集成模型及框架的不足,分析了将语义Web服务应用于协同政务知识共享的技术优势,构建面向知识共享的协同政务流程集成框架,运用语义Web服务和本体概念设计了基于WSMO的协同政务流程集成,实现了不同政务信息系统之间的语义互操作,从而方便政府与用户的语义互动与知识共享.  相似文献   

5.
论协同政务     
把协同论思想引入公共管理领域,产生了"协同政务"这一理念.本文从协同论的要义入手,探讨了协同政务的基本含义,论迷了协同政务产生的必然性和现实原因,分析了协同政务与政府管理创新之间的关系,指出了当前协同政务建设的思路.协同政务是电子政务发展的高级阶段,代表着电子政务未来的方向与趋势.  相似文献   

6.
论协同政务     
把协同论思想引入公共管理领域,产生了“协同政务”这一理念。本文从协同论的要义入手,探讨了协同政 务的基本含义,论述了协同政务产生的必然性和现实原因,分析了协同政务与政府管理创新之间的关系,指出了当前协 同政务建设的思路。协同政务是电子政务发展的高级阶段,代表着电子政务未来的方向与趋势。  相似文献   

7.
电子政务是实现服务型政府的重要渠道,而政务信息共享和协同应用是推进电子政务建设的关键。在我国的政府体制下,条块分割和部门利益等因素阻碍了跨部门的网络政务协同,制约了电子政务治理理念的实现。文章提出以绩效管理作为推进政府信息协同的驱动力,从三个层面展开研究:从机制层面上,设计政务信息协同的绩效驱动机制,提出“信息股份”的思路以克服跨部门政务协同面临的体制障碍,为推进政务信息协同共享提供制度安排;从方法层面上,设计具有导向作用的绩效指标体系,为推进网络政务协同再造提供方法支持;从工具层面上,提出基于知识管理的绩效信息系统,以发现政务信息协同共享的制约因素,为推进跨部门的电子政务提供工具保障。  相似文献   

8.
针对目前电子政务信息服务的现状,在个性化政务信息服务基础上提出进行交互式的电子政务信息服务,构建以用户模型为核心的交互式政务信息服务系统总体构架,再由抽象到具体对用户模型的建模过程和结构进行着重分析,明确用户模型在政务信息服务中的核心作用,有利于系统实现自适应检索,为用户提供一种个性化、智能化的政务信息检索服务,同时也有助于预期定位用户的需求从而进行主动推荐服务。  相似文献   

9.
赵晖 《档案学研究》2014,28(1):65-68
电子政务是信息化环境下的新型政务模式,云计算是一种标准化的服务流程。当前,我国电子政务已进入以云计算促进资源整合、业务协同和集成应用的新阶段。本文在总结我国电子政务发展现状的基础上重点分析云计算环境下我国电子政务发展优势,并提出促进电子政务云部署的对策建议。  相似文献   

10.
文章在对电子政务发展现状及趋势进行综述的基础上,指出协同政务的发展趋势是基于语义技术面向知识共享的协同政务,并对协同政务、知识协同及面向知识共享的协同政务研究现状进行了综述,分析了协同政务从信息共享向知识共享发展的必然性,指出协同政务知识共享的本质是基于共同语义体系的知识协同.  相似文献   

11.
[目的/意义]从用户感知的角度,构建基于服务接触的电子政务门户网站知识服务质量影响因素模型,为电子政务门户网站知识服务质量优化奠定基础。[方法/过程]通过问卷调查构建电子政务门户网站知识服务接触质量影响因素假设模型,运用探索性因子分析法对假设模型进行检验、修正,并对修正后的电子政务门户网站知识服务接触质量影响因素模型进行讨论。[结果/结论]构建电子政务门户网站知识服务接触质量影响因素模型,从用户感知角度全面综合分析电子政务门户网站知识服务接触质量影响因素的构成。  相似文献   

12.
针对高校图书馆知识服务以及读者对知识的需求,提出建立图书馆知识协同服务系统,用协同的方式来获取知识,为读者提供多层次、全方位、方便快捷的服务。文章探讨知识协同的运行过程,协同服务系统的控制、流程与功能,构建知识协同服务系统模式,并对系统模式的运行与优化作了进一步分析。  相似文献   

13.
Delivering public services through the SMS channel is popular in developed and developing countries, and it has demonstrated its benefits. However, citizens' acceptance of the services is still an issue. This paper presents a study on user acceptance of SMS-based e-government services. Constructs of the proposed model were derived from a survey on citizens' motivations for using SMS-based e-government services (142 respondents from 25 countries), prominent theories on individual acceptance of technologies, and current studies on user acceptance of SMS and e-government services. The model was validated using data from 589 citizens in three cities in Indonesia, who are non-adopters. The relationships between the factors then were compared with data from 80 adopters of SMS-based e-government services in Australia. The proposed model explains what factors influence non-adopters to accept SMS-based e-government services, and the comparison explains the relative importance of the factors for the adopters. The findings are promising for governments who wish to evaluate a new SMS-based e-government system very early in its development in order to assess potential acceptability and for governments who would like to diagnose the reasons why an existing SMS-based e-government service is not fully acceptable to citizens and to take corrective action to increase the acceptability of the service.  相似文献   

14.
面向用户需求的个性化政务信息服务模式   总被引:3,自引:1,他引:2  
在分析电子政务环境下用户需求与服务个性化发展的基础上,首先指出建立以“用户为中心”的政务信息服务模式的必要性,接着构建个性化电子政务信息服务系统的服务模式,并指出这种模式与其他个性化政务信息模式的不同之处。同时,还讨论其主要模块的建立,包括用户需求及行为分析、用户模型、个性化政务服务平台、政务信息资源库与政务信息资源主题图。  相似文献   

15.
南京邮电大学图书馆把握新学科发展契机,与物联网学院协作建立产业发展研究基地,建立立体化协作式学科服务体系,创新地方高校图书馆学科服务模式。  相似文献   

16.
This study is the first to evaluate e-government diffusion among local governments in the United States over time. The diffusion rates of various types of e-government services are measured and analyzed over two decades. E-government surveys conducted by the International City/County Management Association (ICMA) from 2000 to 2011 provide an early trendline of e-government services offered, and an original two-wave panel survey was conducted in 2014 and 2019 collecting data, which extends this timeline and offers new ways to measure adoption in this later period. The panel survey includes the same 83 cities randomly selected from all cities with populations over 50,000, representing over 10% of medium and large size cities in the U.S.The findings of this study provide a clear picture that cities across the nation have increasingly adopted a wide set of e-gov services, with some reaching near complete diffusion. A total of 45 different e-government services are evaluated, with similar e-government services organized together into informational, interactive, multimedia, financial, and social media scaled variables for further analysis. Adoption and diffusion of e-government services have been neither steady nor uniform. However, from 2014 to 2019 the trend was clear: more cities offered more e-government services more consistently.The findings also offer insights into the characteristics of cities that have adopted e-government innovations earlier than others. Both greater population size and percent of residents with broadband access contribute in a statistically significant way to the number of e-gov services adopted, while other expected independent variables like economic measures of wealth do not. These findings contribute to a broader conversation about how the diffusion of e-government service adoption has changed over time and the extent to which that has affected the relationship between residents and their local governments throughout the first two decades of the 21st Century.  相似文献   

17.
为了提升电子政务效能及推动服务型政府建设,采用协同思想对长三角区域社会化信息资源共享进行研究。文章从长三角区域间政府社会化信息共享的现实条件入手,构建信息协同共享模型,对长三角区域社会化信息协同共享体系结构进行了探讨,并从长三角区域各政府单元内、长三角区域政府间、长三角纯公共信息三个层面研究其信息协同共享模式。  相似文献   

18.
E-government services involve many stakeholders who have different objectives that can have an impact on success. Among these stakeholders, citizens are the primary stakeholders of government activities. Accordingly, their satisfaction plays an important role in e-government success. Although several models have been proposed to assess the success of e-government services through measuring users' satisfaction levels, they fail to provide a comprehensive evaluation model. This study provides an insight and critical analysis of the extant literature to identify the most critical factors and their manifested variables for user satisfaction in the provision of e-government services. The various manifested variables are then grouped into a new quantitative analysis framework consisting of four main constructs: cost; benefit; risk and opportunity (COBRA) by analogy to the well-known SWOT qualitative analysis framework. The COBRA measurement scale is developed, tested, refined and validated on a sample group of e-government service users in Turkey. A structured equation model is used to establish relationships among the identified constructs, associated variables and users' satisfaction. The results confirm that COBRA framework is a useful approach for evaluating the success of e-government services from citizens' perspective and it can be generalised to other perspectives and measurement contexts.  相似文献   

19.
南京邮电大学图书馆把握新学科发展契机,与物联网学院协作建立产业发展研究基地,建立立体化协作式学科服务体系,创新地方高校图书馆学科服务模式。  相似文献   

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