共查询到20条相似文献，搜索用时 31 毫秒
1.
Panos Panagiotopoulos Bram Klievink Antonio Cordella 《Government Information Quarterly》2019,36(4):101421
Public value theory offers innovative ways to plan, design, and implement digital government initiatives. The theory has gained the attention of researchers due to its powerful proposition that shifts the focus of public sector management from internal efficiency to value creation processes that occur outside the organization. While public value creation has become the expectation that digital government initiatives have to fulfil, there is lack of theoretical clarity on what public value means and on how digital technologies can contribute to its creation. The special issue presents a collection of six papers that provide new insights on how digital technologies support public value creation. Building on their contributions, the editorial note conceptualizes the realm of public value creation by highlighting: (1) the integrated nature of public value creation supported by digital government implementations rather than enhancing the values provided by individual technologies or innovations, (2) how the outcome of public value creation is reflected in the combined consumption of the various services enabled by technologies and (3) how public value creation is enabled by organizational capabilities and configurations. 相似文献
2.
Research into relationships among government, society and technology has grown substantially over the past 30 years. However, most research and most advances in practice address narrowly defined categories of concern such as government organization, citizen services, interoperability, or personal privacy. By contrast, the future presents complex and dynamic challenges that demand a more holistic and flexible perspective, including consideration of what constitutes an appropriate infrastructure for continued development of government and governance in the digital age. This paper outlines a conceptual framework for considering the future, drawn from a stakeholder-driven investigation into potential scenarios of society and government. The framework reflects a dynamic socio-technical system encompassing interactions among societal trends, human elements, changing technology, information management, interaction and complexity, and the purpose and role of government. 相似文献
3.
Lars-Erik Hansen 《档案与原稿》2016,44(3):124-140
Private archival institutions collect records from churches, trade unions, companies, associations and any other non-government organisations. Organisations and associations have played an important role in Swedish public life during the twentieth century, being agents in the process of democratisation and societal change leading to the modern welfare state. Citizens' influence on politics and administration has to a large extent been channelled through organisations of various kinds. During the second half of the last century, a nationwide network of so-called popular movement archives emerged, initiated by the records creating organisations themselves. These institutions are important complements to the public archives, covering other spheres of society and contributing to preserve the history of everyday life, and political and social development. However, the traditional forms of stable rule-based organisations with structured records creation are dissolving, and being replaced with more loosely connected and continuously changing communities working in an online environment. Furthermore, the last decades have witnessed the emergence of digital information, and most private institutions lack the technological infrastructure and knowledge to receive digital records for long-term preservation. This study explores the developments and current status of popular movement archives in Sweden, and the challenges they are facing, in order to outline a scenario for future development and consequences for future societal memory. 相似文献
4.
E-Government literature has discussed how the adoption of the Government as a Platform (GaaP) can help public administration to produce more efficient public services. However, since little attention has been given to the impact of GaaP on public value creation more research is needed to analyse whether the GaaP is effective to help the government to deliver public services that fulfil social expectations and, hence, public value. Indeed, efficiency does not guarantee public value. Besides efficiency, public value incorporates citizens' variegated expectations and needs that change over time and that are sometimes rival. For these reasons, the delivery of public value is often challenging for public agencies. The aim of this paper is to explain how the GaaP configuration can help public administration to deliver public value better. The paper finds that the modularity of the platform configuration and different ecosystems that support public agencies need to be orchestrated to support the effective creation of public value. The authors analyse the case of the Italian GaaP initiative to discuss the importance of the orchestration of the GaaP characteristics to improve the coordination among public agencies and enable the co-production of services with external actors, in order to deliver public value better. The findings show that the orchestration of the GaaP configuration characteristics can enable Italian public administration to deliver public value, but also that, if the GaaP is not properly orchestrated, it can constrain the creation of public value. 相似文献
5.
居民自愿参与社区公共服务生产是基层社会公共事务治理的热点和难点,集体行动有利于提高共同生产的可行性和持续性。文章通过对居民参与社区图书馆服务共同生产的集体行动过程进行案例研究,提出"初始参与-集体共同生产-行为结果"分析框架,指出人的行为选择是个体-情景交互的动态过程。其中,外来社会组织扮演着动员者角色,发挥引导参与、赋权增能的作用。社会角色决定服务需求,以此为基础,社区居民是在个体效能感知和成本收益感知的交互作用下开始参与共同生产。参与过程中形成的身份认同、自我赋权和效能强化产生并维护了集体行动,进而有利于持续性参与。共同生产的结果有效性和过程有效性对所处社会环境和行动动态过程产生反馈影响,形成新一轮共同生产的驱动力。 相似文献
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7.
Oliver Neumann Christian Matt Benedikt Simon Hitz-Gamper Lisa Schmidthuber Matthias Stürmer 《Government Information Quarterly》2019,36(4):101411
Creating public value is a key goal of public administrations, both in their daily business and in the growing field of smart government and smart cities, which focuses on IT-enabled innovations in the public sphere. However, many public administrations still struggle with such innovations due to complex technologies, high investments, and the numerous stakeholders involved. To address this issue, some local governments in continental Europe have turned to collaborative innovation approaches, partnering with (semi-)public utility companies in the hope that their additional innovation assets will boost innovativeness. Nevertheless, it remains unclear how exactly such collaborations should be governed to ensure that the focus remains on creating public value, as utility companies may have their own agendas. To explore this question, we conducted a comparative case study in the context of smart city initiatives with four cases in Swiss local governments. Drawing on agency and stewardship theory, we then propose a model of public-value-focused collaborative innovation, enabling us to explore various collaboration characteristics and their effects on public value creation. Our findings suggest that both agency- and stewardship-based collaborations increase innovativeness. However, while agency collaborations tend to produce smart city innovations that mainly serve the utility companies' business interests, stewardship relationships lead to innovations that are focused more on public value creation. As such, our study extends the literature on the effects of collaborative innovation on public value, and it provides practical recommendations on how such collaborative innovation should be designed. 相似文献
8.
《Government Information Quarterly》2022,39(2):101675
Open Government Data (OGD) ecosystems are composed of public, private and non-profit actors playing specific roles related to the availability and use of publicly accessible government information. The literature considers the presence of healthy ecosystems as crucial for effective use of OGD, with positive effects on democracy, policy effectiveness, and economic development. This paper employs the Exponential Random Graph model (ERGM) technique to empirically explore relations among the actors of an OGD ecosystem for public participation in the context of the European Policy in Italy. The models estimate the likelihood of an ecosystem connection between actors as documented online via Twitter, by considering the type of actor - namely government organizations, user communities, NGOs and the media - and their locations. The analysis showed that governmental organizations as data providers and intermediaries play a crucial role in disseminating OGD and facilitating their use by local communities. Government organizations as policy makers were much less active. In addition, NGOs and the media were less disposed than government actors to serve as data intermediaries and less likely than local communities to engage in policy deliberation. These patterns suggest that the nature and level of engagement by various actors may be influenced by their interest in the specific purpose of the ecosystem. Finally, co-location is a powerful predictor of the creation of new connections among actors of all kinds, demonstrating that effective local data use can be enabled and encouraged by national data provision. 相似文献
9.
Mpho Ngoepe 《档案与原稿》2017,45(1):31-44
Some public entities in South Africa have implemented digital records systems over a period of 20 years. In terms of the South African archival legal framework, there is a need for such entities to transfer the records into archival custody. However, there is consensus among researchers that there is no infrastructure to ingest digital records into archival custody in South Africa. Furthermore, some public entities have migrated from one system to another since implementation and there is a possibility that records might have been lost during migration. This study demonstrates through literature review the unconscious archival orthodoxy of post-custodial realities in South Africa. The study recommends that public entities should apply for exemption from archival legislation in order to develop an interim solution for the preservation of digital records. The National Archives and Records Service of South Africa (NARSSA) is also encouraged to develop a policy on distributed custody to allow government entities to create interim solutions for preserving digital records. Both public entities and NARSSA should invest in capacity development, including training and provision of sustainable infrastructure required to preserve digital records. It is hoped that this study will influence policy-making with regard to custody of digital records. 相似文献
10.
《Government Information Quarterly》2019,36(2):226-236
The sustainability of public health practices requires collaboration between the government and its citizens. On the government's side, social media can provide a conduit for communicating health risk information in an effective and timely fashion, while also engaging citizens in informed decision-making. On the citizen's side, information communication technology (ICT)-based practices cannot function unless citizens recognize and act on their responsibility to actively engage with government social media platforms. Despite an increasing interest in understanding the adoption of ICT practices and e-government services for health risk communication, there remains a crucial need for a comprehensive framework to explain which factors determine citizen use of digital government resources. The purpose of this study is to investigate how to increase government accountability for motivating citizens to engage in ICT-based health risk communication, thereby attaining sustainable public health practices through collaborative governance.By integrating trust and health risk information into the e-government adoption model (GAM), this research examines factors that influence citizens' likelihood of using government social media resources. Survey data from 700 Korean citizens were analyzed using structural equation modeling. The results indicated that individuals with higher social media competency are more likely to (a) seek risk information through social media and (b) perceive the government's social media sites as easy to use. Consistent with the GAM, intentions to use the government's social media sites for information and interactions appear to increase as citizens perceive more value in using them regarding information quality, ease of use, functional benefit, and security. Furthermore, perceived trust in the government's social media resources appears to function as a mediator of this process. Initial trust in the government is an important determinant of perceptions of its digital resources. Citizens who trust the government tend to evaluate new initiatives positively and are more likely to accept and make use of them.The results of this study can inform policy design and implementation by elucidating the mechanisms that determine citizens' adoption and usage of digital government services. Theoretically, this work expands the GAM to include health risk communication and adds empirical evidence to the small yet growing body of knowledge of e-government initiatives. These findings also highlight the importance of public trust in the government, as this encourages citizens to seek health risk information and assistance from the government. Overall, the data and model generated in this investigation represent an important step toward the successful and sustainable modernization of public services. 相似文献
11.
我国政府数据开放共享政策体系构建 总被引：2，自引：1，他引：1
[目的/意义] 政府数据开放共享已纳入国家大数据战略。本文旨在针对国家大数据战略,提出我国政府数据开放共享的政策体系。[方法/过程] 采用循证政策研究方法,构建我国政府数据开放共享的政策体系。[结果/结论] 我国政府数据开放共享的政策体系分为基础设施层、数据管理层和政府治理层三个层次。基础设施层包括数据及其元数据政策、IT技术政策（包括社交媒体政策）、数据中心政策、数据平台标准指南、具备互操作性的系统政策、数据存储仓库规范等;数据管理层有数据创建与汇集政策、数据处理政策、数据归档与保存政策、数据开放和共享政策、数据获取与利用政策;政府治理层由数据安全政策、数据权益政策、公众参与政策、数据能力政策、组织支持政策、资金投入政策等构成。该体系为政府数据开放共享提供了政策框架,为后续政策的深入研究提供了方向。 相似文献
12.
示范区（项目）创建与公共图书馆发展 总被引：3，自引：1，他引：2
抓住创建国家公共文化服务体系示范区(项目)的契机乘势而上,将会为公共图书馆在"十二五"时期的发展赢得良好的环境和条件。示范区创建标准中的"公共图书馆指标"体现的导向和特点是:把提升服务能力、改善服务效益作为重要内容;促进远程服务能力和流动服务能力建设;重点任务指标化推进。第一批创建示范项目中的"公共图书馆项目"有三种类型:总分馆体制的探索与实践;基层公共图书馆的基础建设;全民阅读活动。公共图书馆参与示范区创建,首先要形成全面达标的时间表、路线图和保障条件,其次要提炼出在创建过程中重点突破的问题。公共图书馆打造示范项目应特别关注的问题包括:免费开放环境中服务能力建设和服务效益提升;建立科学合理的设施服务半径、覆盖面积指标,探索流动服务、数字服务与阵地服务的配置原则和标准;探索利用文化信息资源共享工程设备和网络的数字图书馆和数字文化馆一体化建设方案。 相似文献
13.
Governments from all over the world are looking for ways to reduce costs while at the same time to stimulate innovation. While pursuing both objectives, governments face a major challenge—to operate in a connected environment, engage stakeholders and solve societal problems by utilizing new methods, tools, practices and governance models. As result, fundamental changes are taking place on how government operates. Such changes are under the larger umbrella of ‘lean government’ (l-Government). Lean government is a new wave which is appearing as a response to traditional approaches—like electronic government (e-Government) and transformational government (t-Government), and aims at reducing the complexity of the public sector by simplifying and streamlining organizational structures and processes, at the same time at stimulating innovation by mobilizing stakeholders. In l-Government, public organizations introduce platforms facilitating innovation and interactions with other public organizations, business and citizens, and focus on their orchestration role. Experimentation, assessment and gradual improvement based on user requirements are key factors for realizing l-Government. 相似文献
14.
《Government Information Quarterly》2020,37(4):101501
Over the last few decades, businesses have developed sophisticated information systems that allow the capture of vast amounts of data. Such data can be potentially useful for enabling government authorities to improve their processes and services. For example, access to business documents and track and trace information associated with supply chain activities is of great interest to customs administrations. Such information holds the potential to make customs risk assessment processes more efficient and effective and to enable faster clearance of goods crossing borders. Businesses, however, are often not willing to voluntarily share information with the government beyond what is strictly mandated to be shared by law (e.g. submitting customs declarations). There is only limited academic research and a general lack of understanding amongst practitioners about how voluntary business-government information sharing can be achieved. In this study, we present a framework to analyse the barriers, drivers, and enablers of voluntary business-government information sharing and the governance processes that make such voluntary information sharing possible. Our analysis shows that voluntary business-government information sharing can succeed when there are strong drivers and a government agency willing to take the lead in initiating the process. 相似文献
15.
[目的/意义]通过对美国数字素养发展现状的梳理,引发对我国数字素养教育的思考,并提出相应的对策和建议。[方法/过程]针对美国的数字素养网站、教育资源、政府法案以及行业项目进行全面阐述,美国的数字素养教育在政府部门的大力支持、行业协会制定行动计划、各类图书馆各司其职的情况下,呈现出社会化、全民化的特点;其教育手段数字化、公开化同时强调公平获取、隐私保护和数据安全。[结果/结论]提出我国教育部门、图书馆界应紧跟互联网行业飞速发展的脚步,制定数字素养教育框架、标准与长远的行动计划,呼吁政府的支持,以求在数字素养教育中担当关键角色,全面推进公民的数字素养。 相似文献
16.
In 2004, the Korean government launched the IT839 project with the objective of converting Korea into a ubiquitous information society. This study investigates the role of the Korean government in the development of the national information infrastructure and the realization of IT839 vision. This paper reviews the historic and individual data related to the infrastructure project, draws on the social construction of technology theory as a framework for interpreting such data, traces the transformations and translation of this data in the public, political, and social discourse, and discusses the next generation of information infrastructure. Findings imply that despite optimistic prospects and proactive drive, uncertainty still remains with respect to where IT839 will evolve and how it will impact the new information milieu. 相似文献
17.
Digital government infrastructures provide generic functionalities that are used by large numbers of users. Typically, they have no central authority, are governed by networks and contain both emerging and purposefully designed parts. Their use varies over time, and a large number of individuals use them for different purposes. The basic digital government infrastructure has evolved over time and the development towards the next generation of digital government infrastructure (NGI) is under development. In this introduction, we discuss aspects of infrastructure development and this special issue contains papers contributing to the development of the NGI in various fields including customs, crisis management, legislation and regulation, providing a number of possible functions and services that may become part of the NGI. We argue that policy-makers should view the NGI from a complex-adaptive systems (CAS) view and that the next generation of infrastructures will provide not only technological services, including connectivity and security, but also shared information and knowledge in various fields, thus making it easier to participate, translate legislation and manage collaboration between public and private parties and in this way advancing digital government. 相似文献
18.
社会组织参与图书馆公共服务供给对于满足公众文化需求、消除数字鸿沟和完善政府文化供给具有重要价值。为此,必须要创新社会组织参与图书馆公共服务供给的模式,着力构建政策参与、资源动员、项目合作、志愿服务和社区自助等多种模式。社会组织在图书馆公共文化服务供给方面具有独特优势,但由于受多种因素约束和自身特点所限,社会组织应该主要提供图书馆基础服务和个性化服务,这是社会组织参与图书馆公共服务供给的边界和限度。 相似文献
19.
[目的/意义] 探讨参与我国公共数字文化资源整合项目的行为主体构成、各角色的构成及角色职能设置方案, 为该类项目的建设提供借鉴。[方法/过程] 基于对社会学角色理论中“角色期待”概念框架下几个概念(角色期待中设置与分配、角色职能设置与分配)逻辑关系的梳理, 结合相关的文献调研、政府文件, 设计角色期待的访谈提纲和调研问卷, 对公共文化机构从业者进行调研, 对访谈结果和回收的问卷进行总结、分析和探讨。[结果/结论] 我国公共数字文化资源整合项目中, 同行政级别合作意愿更高;角色分配应结合《文化部信息化发展纲要(2013-2020)》, 考虑从业者的角色期待, 为各行为主体分配合理的角色, 特别注意第三方机构的协调和中介作用;在此基础上, 项目建设之初, 应该根据已有角色分配对角色职能进行详细扩展。 相似文献
20.
《Government Information Quarterly》2018,35(3):375-388
Studies in digital government research have not sufficiently considered the internal networking aspects of social media beyond interactions with the public. This article examines the function of social media as informal networks of professional practice within the public sector. The empirical study is based on a longitudinal analysis of the Twitter hashtag community #localgov used by British local government actors (dataset of 235,681 tweets posted within 2013–2015). In a period of significant budget reductions, Twitter conversations involved a wide range of responses about the impact of the cuts and future of services. #Localgov shows high level of cross-service exchanges in the institutional sharing of good practice while the dynamics of interaction reflect the traditional landscape of intergovernmental relationships in England. We argue about the importance and characteristics of hashtag communities like #localgov as spaces that bring together different actors with a public sector interest. 相似文献