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1.
SUMMARY

The SUNY Express document and book delivery service was implemented in October 1993, within the context of cooperative resource sharing among the SUNY (State University of New York) University Center Libraries. This article discusses the fixed cost factors of the service, insights gained about actual costs, and the framework of additional cost factors influencing overall cost effectiveness of the cooperative. The article primarily presents the perspective of an individual institution (the University at Albany), but it also discusses cost factors generally applied to the four SUNY University Centers (Albany, Binghamton, Buffalo and Stony Brook).  相似文献   

2.
ABSTRACT

In these times of growing journal prices and shrinking budgets, alternative methods of information access are a necessity. Document delivery services have become an important alternative to providing information access beyond traditional interlibrary loan services. This article analyzes the effect the “unmediated” EbscoDoc document delivery service had on traditional interlibrary loan in a medium sized academic library. Access to the service was provided to faculty members at Wichita State University for a period of approximately two years. Use of the service varied from faculty members who ordered one article to the “super” users who ordered from 100 to 400 documents. This study indicates that while the few “super” users had a strong impact on document delivery, the presence of the EbscoDoc service did not reduce the use of interlibrary loan as the majority of the registered faculty continued to use traditional interlibrary loan.  相似文献   

3.
"南京城东高校图书馆文献资源共享联合体"馆际互借服务的开展促进了南京城东地区高校之间的资源共享和协作。新推出的馆际互借服务模式——基于服务本地化的通借通还模式,有其自身的特点和运行模式;在当前开展的馆际互借系列服务活动的基础上,应进一步完善规章制度,扩大服务和合作范围,加强宣传与培训,使馆际互借工作在区域文献资源共享方面更好地发挥作用。  相似文献   

4.
ABSTRACT

The “difficult” requests submitted by the research library users prove document delivery vendors could hardly replace interlibrary loan librarians. “Difficult” requests ask for the “grey literature” not traded commercially and not kept in libraries. They require the special attention and professional knowledge of the interlibrary loan librarian. Besides usual bibliographic and reference tools, the Internet, e-mail, and the search engines have to be employed to solve them. The help of those responsible for the production of the literature in question is significant. In tackling “difficult” requests, interlibrary loan librarians may further add value to their services by facilitating sharing between scholars or researchers. Five actual cases are presented to illustrate how the “difficult” requests were tackled and solved.  相似文献   

5.
Abstract

Technology is rapidly moving libraries toward a self-service interlibrary loan model. Patrons currently request books and articles through OCLC's unmediated ILL Direct Request service, and interlibrary loan management software enables users to request, track, and renew borrowed materials unassisted online. In addition, products such as SFX and Serials Solutions further expand unmediated requesting. Peer-to-peer resource sharing defined by the ISO ILL Protocol and direct consortial borrowing, which has become possible following the recently approved NCIP standard, encourage and support the widespread development of self-service interlibrary loan. As borrowing from other collections becomes an almost effortless process for library users, reference librarians must find ways to encourage patron use of local collections, as well as familiarize themselves with the mechanics of unmediated interlibrary loan to better assist patrons in their use of evolving interlibrary loan technology.  相似文献   

6.
Abstract

In July 2017 the California State University system of twenty-four libraries started an unmediated interlibrary loan service for print materials, known as CSU+. This paper examines four years of interlibrary loan data, from two years before CSU+’s launch to two years after, to explore the impact of the new service on interlibrary loan usage. The data shows that CSU?+?dramatically increased interlibrary loan use across the California State University system.  相似文献   

7.
ABSTRACT

Sharing and Transforming Access to Resources Section (STARS) is a new section of the Reference and User Services Association (RUSA) that will bring together librarians and library staff involved with interlibrary loan, document delivery, remote circulation, access services, cooperative reference, cooperative collection development, remote storage, and other shared library services, as well as publishers, producers, and suppliers of products and services that support resource sharing activities. This brief article provides information about the section and its activities.  相似文献   

8.
Abstract

Technological advances in the processing of interlibrary loans have enabled libraries to deliver materials electronically to users. Delivery is especially beneficial for distance education students for whom typical interlibrary loan services are often not a viable option. The author conducted a survey of libraries that serve distance education students to determine which systems and processes, used in traditional interlibrary loan, are transferable to the delivery of materials from the “home” institution to off-campus students. To complement the survey, the results of a case study of experiences at Western Michigan University (WMU) are presented. WMU uses ILLiad and SFX systems to facilitate the request and delivery of interlibrary loan and document delivery requests to students both on and off-campus students.  相似文献   

9.
ABSTRACT

The evolution of statewide resource sharing and reciprocal borrowing for Maryland public libraries is discussed. Beginning in the 1950s, the Enoch Pratt Free Library assumed responsibility for filling interlibrary loan requests for the state due to the size of its collection. In 1971, Pratt became the State Library Resource Center and its interlibrary loan responsibilities became formalized. Through a series of technological advancements in library catalogs and interlibrary loan systems, Maryland has arrived at the MARINA system to facilitate sharing resources throughout the state. The state has a long-standing philosophy of cooperation, which makes the MARINA endeavor possible.  相似文献   

10.
Abstract

The purpose of this article is to outline the “best common practices” at Regent University Library, and share survey data illustrating their effectiveness. Also discussed is how transitioning from an entirely graduate university to a university serving both graduates and undergraduates has influenced library services. The new constituency will increase interlibrary loan transactions and test the library's practices. Providing quality interlibrary loan service to a growing academic population requires innovative ideas and practices while keeping the workflow streamlined. New programs implemented over the past several years include books on demand and providing more electronic books and journals. A growing distance education student population has led to paying for library cards for academic libraries located near students' homes and permitting them to return materials to satellite campuses.  相似文献   

11.
There is a trend among academic libraries to increase collaboration between interlibrary loan and collection development to improve patron access to materials and build library collections. Instead of borrowing returnable materials, interlibrary loan may initiate purchases that will become part of the library's collection. This can mean anything from an organizational change combining interlibrary loan with the acquisitions unit or creating new workflows to facilitate purchasing. At the University of North Texas Libraries, the Interlibrary Loan office is a unit of the Access Services Department. Buying instead of borrowing for the ILL unit began with a Demand Driven Acquisitions (DDA) program and has expanded with the establishment of the University of North Texas Libraries' access-based collection development policy. Interlibrary Loan provides “Just-In-Time” (JIT) access to materials not available through regular interlibrary loan sources and adds relevant materials to the Libraries' collections.  相似文献   

12.
Abstract

This article presents the results of a survey of consortial and reciprocal agreements among academic interlibrary loan departments. An electronic survey was created using SurveyMonkey software. The survey consisted of 18 questions (Appendix A). The questions covered the types of consortial agreements by geographic area, what types of items are loaned, the number of reciprocal agreements, fees for non-member libraries and resource sharing agreements that use integrated library systems. The purpose of the survey was to gather information on the various types of consortial agreements in use today in interlibrary loan departments.  相似文献   

13.
A customer satisfaction survey was conducted at Texas A&M University Libraries to determine how we can continue to deliver the best document delivery/interlibrary loan service possible for our customers. The results confirm our excellence in delivering this popular “Get it for me” service. The findings also enable us to make some changes in our process to further improve the service.  相似文献   

14.
The University of Evansville Libraries conducted an assessment to determine if interlibrary loan users were satisfied with the service. Patrons completed a survey online that gauged their levels of satisfaction with nine components of the University of Evansville Libraries’ interlibrary loan service. Overall, patrons were very satisfied with the service but offered concrete ways to improve the interlibrary loan experience, which were then implemented.  相似文献   

15.
Abstract

In seeking to provide a more cost-effective means to substitute for gaps in the collection the University of Hong Kong Libraries began to consider the feasibility of combining purchase with interlibrary loan borrowing in the fall of 2001. From 2002 the University of Hong Kong Libraries implemented a new initiative, called the “Overseas Book Loan Initiative,” to purchase interlibrary loan requests for locally unavailable monographs instead of borrowing them from overseas.

This paper presents the University of Hong Kong model of “purchase on demand,” and attempts to study whether purchase instead of borrow is a better alternative for the University of Hong Kong Libraries' situation, given the local factors and circumstances. The four underlying factors: speed, subsequent use, content appropriateness, and cost of transaction are examined by analyzing actual data collected.

Evidence from the study suggests that purchasing instead of borrowing is a better option if the library can continue to support the higher out-of-pocket costs to achieve the benefits of improving patron support, addingindemand materials to the collection, and optimizing the use of resources.  相似文献   

16.
This article revisits the author’s 2001 article on resource sharing’s anticipated increased demand as a service and its larger role in collection management. The article presents arguments that interlibrary loan’s role is still evolving and stresses the need for increased cooperation and shared collection development among academic libraries.  相似文献   

17.
馆际互借是图书馆之间或图书馆与其他文献情报机构之间建立协作关系,相互利用对方文献信息资源来满足读者需求的一种资源共享方式。文章以岳麓山地区3所高校馆际互借项目以及美国Borrow direct项目为例,分析了3种主要的印刷型图书馆际互借模式,比较了它们的优缺点,指出了未来图书馆际互借的新趋向。  相似文献   

18.
ABSTRACT

Global information explosion, escalating prices of books and periodicals, fiscal constraints, and above all, demand for faster supply of information through electronic means has forced the academic libraries, world-wide, to share their resources through local, national, and regional cooperative networks to fulfill requirements of their patrons. The article presents a model plan of an interlibrary loan network (ILLN) among academic libraries of Saudi Arabia and discusses its organizational structure, governance, operational requirements, finances, etc. The proposed ILLN will be formal, regular, and systematic to provide greater cooperation, coordination, efficiency, cost effectiveness, and will ensure comprehensive sharing of available resources.  相似文献   

19.
Interlibrary loan borrowing staff at the University of Arizona Main Library, who handle difficult interlibrary loan requests, are taking a collaborative approach to obtaining unique, difficult-to-locate materials. A working group within the document delivery team meets weekly to share examples processed during the preceding week to increase the fill rate of challenging interlibrary loan requests. The group also established a wiki for the purpose of sharing resources that have been used to solve difficult requests. The wiki serves as an advanced interlibrary loan training resource that can be accessed by a greater number of staff, enabling them to gain the skills necessary to process difficult requests.  相似文献   

20.
网络环境下馆际资源共享技术及方法研究   总被引：2，自引：1，他引：1  
从馆际数据共享与交互、馆际文献调度、馆际服务调度三个角度介绍网络环境下馆际资源共享的相关技术、标准协议,并研究这些技术在馆际资源共享中的实现方法。  相似文献   

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