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1.
Oregon State University Libraries piloted a one-year interlibrary loan purchase on demand service beginning in February 2009. An online survey was used to measure patron satisfaction and determine future borrowing and recommendation behavior. These results, along with patron comments, were used to explore future success of the service and ways to enhance the permanent service. Results provide context for the success of purchase-on-demand programs and support the development of innovative tools that increase the efficiency of purchase-on-demand workflow. Oregon State University Libraries permanently adopted the successful service and is working to incorporate patron input on purchase decisions.  相似文献   

2.
ABSTRACT

The article presents a case study of Empire Express, a resource sharing network among the libraries of the State University of New York (SUNY) University Centers at Albany, Binghamton, Buffalo, and Stony Brook, along with Syracuse University. The network involves an expedited interlibrary loan service, in which requests and documents are transmitted via Ariel and books are delivered by UPS, The service was formed in 1993, based upon an analysis of interlibrary loan patterns which revealed considerable potential for equitable resource sharing among the SUNY University Center Libraries. Syracuse University, as a peer institution with complimentary collections, later joined the network, which is formed on the “miniature cooperative” resource sharing model. With data now available about Empire Express, it is possible to assess the service and gain insight about the “miniature cooperative” model as a strategy for equitable resource sharing.  相似文献   

3.
ABSTRACT

ILLiad is an interlibrary loan borrowing system designed and implemented in the University Libraries at Virginia Tech. ILLiad models the ILL borrowing process so as to track the status of an ILL request as it is processed, either by the staff or by software. This process approach to automating interlibrary loan is leading to fundamental improvements in ILL management and service. The process approach allows continued expansion and modification of the system, including the addition of electronic delivery of articles. The process approach results in substantial improvements in customer service by allowing customers to intervene directly in the borrowing process without staff assistance.  相似文献   

4.
A customer satisfaction survey was conducted at Texas A&M University Libraries to determine how we can continue to deliver the best document delivery/interlibrary loan service possible for our customers. The results confirm our excellence in delivering this popular “Get it for me” service. The findings also enable us to make some changes in our process to further improve the service.  相似文献   

5.
There is a trend among academic libraries to increase collaboration between interlibrary loan and collection development to improve patron access to materials and build library collections. Instead of borrowing returnable materials, interlibrary loan may initiate purchases that will become part of the library's collection. This can mean anything from an organizational change combining interlibrary loan with the acquisitions unit or creating new workflows to facilitate purchasing. At the University of North Texas Libraries, the Interlibrary Loan office is a unit of the Access Services Department. Buying instead of borrowing for the ILL unit began with a Demand Driven Acquisitions (DDA) program and has expanded with the establishment of the University of North Texas Libraries' access-based collection development policy. Interlibrary Loan provides “Just-In-Time” (JIT) access to materials not available through regular interlibrary loan sources and adds relevant materials to the Libraries' collections.  相似文献   

6.
Abstract

In July 2017 the California State University system of twenty-four libraries started an unmediated interlibrary loan service for print materials, known as CSU+. This paper examines four years of interlibrary loan data, from two years before CSU+’s launch to two years after, to explore the impact of the new service on interlibrary loan usage. The data shows that CSU?+?dramatically increased interlibrary loan use across the California State University system.  相似文献   

7.
天津市各高校图书馆自2009年开始统一使用CALIS馆际互借系统。在使用CALIS馆际互借系统共享版的过程中,用户服务及用户管理仍存在问题。应构建文献传递原文库,完善系统统计功能,实现馆际互借系统与图书管理自动化系统中数据的同步更新,以弥补系统的缺陷。  相似文献   

8.
天津市各高校图书馆自2009年开始统一使用CALIS馆际互借系统。在使用CALIS馆际互借系统共享版的过程中,用户服务及用户管理仍存在问题。应构建文献传递原文库,完善系统统计功能,实现馆际互借系统与图书管理自动化系统中数据的同步更新,以弥补系统的缺陷。  相似文献   

9.
As libraries increase their electronic journal collections, would dependence on interlibrary loan decrease? This paper reports a case study at the University of Nevada, Reno, University Libraries (UNR) focusing on the usage of the Elsevier online journal package and interlibrary loan (ILL) borrowing activities. It analyzes four-years' worth of UNR usage and ILL statistics, gathered between July 1999 and June 2003. It also provides observations and explanations from a perspective beyond statistics, at the level of library services and the campus demographic and research environments.  相似文献   

10.
The University of North Texas Libraries provide extensive online access to academic journals through major vendor databases. As illustrated by interlibrary loan borrowing requests for items held in our databases, patrons often have difficulty navigating the available resources. In this study, the Interlibrary Loan staff used data gathered from the ILLiad interlibrary loan management system to investigate why patrons request locally available materials. This study resulted in recommendations for the Libraries' linking strategies in EBSCOhost databases. Several user education needs were identified and communicated to the Libraries' Subject Liaisons.  相似文献   

11.
文章对北京大学图书馆馆际互借服务使用情况开展了问卷调查,结合调查结果和访谈内容,对北京大学图书馆馆际互借服务现状进行了综合性分析。  相似文献   

12.
As libraries increase their electronic journal collections, would dependence on interlibrary loan decrease? This paper reports a case study at the University of Nevada, Reno, University Libraries (UNR) focusing on the usage of the Elsevier online journal package and interlibrary loan (ILL) borrowing activities. It analyzes four-years' worth of UNR usage and ILL statistics, gathered between July 1999 and June 2003. It also provides observations and explanations from a perspective beyond statistics, at the level of library services and the campus demographic and research environments.  相似文献   

13.
台湾地区图书馆非常注重馆际间的合作,成立了全国文献传递服务系统、远距图书服务系统、教育文献传递系统等多个馆际合作组织,而且馆际互借发展呈现出合作对象多元化、强调对等原则、服务方式和服务内容多样化、自动化技术应用广泛等特点。台湾地区馆际互借的发展在完善馆际互借规范、注重联合目录建设、构建合理的收费机制、健全版权保护机制、发展个性化信息服务等方面有很多值得学习和借鉴之处。  相似文献   

14.
Libraries have long recognized the value of interlibrary loan to distance learning students. Based on the experiences of a librarian who is both a resource-sharing and distance learning librarian, the characteristics and possible strategies of a (distance) learner-centered interlibrary loan model are proposed.  相似文献   

15.
文献传递成本核算方法及案例研究   总被引：16，自引：0，他引：16  
以经济学方法为基础,借鉴国外图书馆馆际互借成本核算成果,结合我国实际情况,提出了我国图书馆文献传递成本核算方法,并对2002年武汉大学图书馆文献传递成本进行了个案研究。  相似文献   

16.
ABSTRACT

In these times of growing journal prices and shrinking budgets, alternative methods of information access are a necessity. Document delivery services have become an important alternative to providing information access beyond traditional interlibrary loan services. This article analyzes the effect the “unmediated” EbscoDoc document delivery service had on traditional interlibrary loan in a medium sized academic library. Access to the service was provided to faculty members at Wichita State University for a period of approximately two years. Use of the service varied from faculty members who ordered one article to the “super” users who ordered from 100 to 400 documents. This study indicates that while the few “super” users had a strong impact on document delivery, the presence of the EbscoDoc service did not reduce the use of interlibrary loan as the majority of the registered faculty continued to use traditional interlibrary loan.  相似文献   

17.
Abstract

In seeking to provide a more cost-effective means to substitute for gaps in the collection the University of Hong Kong Libraries began to consider the feasibility of combining purchase with interlibrary loan borrowing in the fall of 2001. From 2002 the University of Hong Kong Libraries implemented a new initiative, called the “Overseas Book Loan Initiative,” to purchase interlibrary loan requests for locally unavailable monographs instead of borrowing them from overseas.

This paper presents the University of Hong Kong model of “purchase on demand,” and attempts to study whether purchase instead of borrow is a better alternative for the University of Hong Kong Libraries' situation, given the local factors and circumstances. The four underlying factors: speed, subsequent use, content appropriateness, and cost of transaction are examined by analyzing actual data collected.

Evidence from the study suggests that purchasing instead of borrowing is a better option if the library can continue to support the higher out-of-pocket costs to achieve the benefits of improving patron support, addingindemand materials to the collection, and optimizing the use of resources.  相似文献   

18.
孙维莲  王伟 《图书馆》2012,(4):82-84
馆际互借在中国经过十多年的快速发展,对研究影响其发展的主要因素有了现实需求和充分条件。作者在文中提出了影响馆际互借的三大要素是资源、读者需求和馆际互借环境,并对其进行了逐一分析,用理论和实证说明资源是馆际互借发展的基础,读者需求是馆际互借发展的动力,良好的馆际互借服务环境则是馆际互借健康发展的必要条件。  相似文献   

19.
ABSTRACT

Depending upon the context and how institutions employ it, the term document delivery can mean several things. In some cases, it refers to access of articles via commercial vendors or via full-text databases. Yet for others, it may be a delivery of physical items (such as library books) directly to the faculty member's department or office. For the University of Florida Smathers Libraries, document delivery is a unique service unit administered under the Interlibrary Loan operation, and it is through this element that the distance learning service component was created. The intent of this article is to present a view of a distance learning service model that interlibrary loan and other librarian practitioners may find beneficial when considering the establishment of such a service.  相似文献   

20.
ABSTRACT

Researchers must choose between many sources when obtaining journal articles. University of Toledo faculty and graduate students in the sciences, pharmacy, and engineering were surveyed to ascertain their preferences in journal article formats and features, and their awareness, frequency of use, and preference ranking of four services: traditional interlibrary loan, electronic journals, and faxes from either a storage depository or the UnCover document delivery service. Speed and print quality topped the desired features; faxing was the least desirable format. Electronic journals and interlibrary loan were the most used services, though there are indications that interlibrary loan is used reluctantly.  相似文献   

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