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1.
People still use documents in many everyday government processes. From tax payments to passport requests, citizens have to interact with low-interactivity information artifacts such as reports, maps and datasets, among many others. Despite efforts to improve information delivery in the public sector, effective information usage remains a critical topic of action and research. The user experience of government documents has rarely been assessed, despite them being regularly published and frequently used. Considering this, the two following research questions arise: 1) How can government documents be classified (or grouped) in terms of user experience? 2) How can the user experience of government documents be monitored over time in order to inform design decisions? Working with a public agency in Chile, we develop and test a classification and monitoring framework based on two online surveys (N?=?338 and N?=?298). We then propose a framework for understanding user experience of government documents in these three dimensions: interaction goal, volume of information and ease of understanding. Using a graphical representation to classify user experience provides greater visibility of the current status of information produced by a public organization. Furthermore, by monitoring the user experience of a government document at different times, organizations can understand the effect of their design decisions and improve their service quality by implementing user-centered processes.  相似文献   
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Technology has the potential to facilitate the development of higher-order thinking skills in learning. There has been a rush towards online learning by education systems during COVID-19; this can therefore be seen as an opportunity to develop students’ higher-order thinking skills. In this short report we show how critical thinking and creativity can be developed in an online context, as well as highlighting the importance of grit. We also suggest the importance of heuristic evaluation in the design of online systems to support twenty-first century learning.

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3.
Toulmin's model of argumentation, developed in 1958, has guided much argumentation research in education. However, argumentation theory in philosophy and cognitive science has advanced considerably since 1958. There are currently several alternative frameworks of argumentation that can be useful for both research and practice in education. These frameworks include Walton's dialogue theory and Bayesian models of everyday arguments. This article reviews and evaluates these frameworks and shows how each can be applied instructionally (e.g., through the teaching of critical questions or probability modeling) and, from a research standpoint, in evaluating the content and quality of informal arguments. It is concluded that attention to these and other contemporary argumentation frameworks can help move the study of argumentation in education forward.  相似文献   
4.
This investigation examines the reported conversational content of elderly interaction as it relates to the ability of aged individuals to adapt successfully to life. One hundred twenty individuals over the age of 65 living in three separate environments completed the Adult Communication Survey. Results indicate that reports of certain topics of conversation covary with reported life satisfaction. This result is complex mitigated by living environment. The theoretical as well as pragmatic implications of these results are discussed.  相似文献   
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For many students, school is a place that makes no sense; a place where students’ interests are not reflected in the curriculum. Using mixed methods research, we developed an instrument that identifies student interests. This instrument was applied in a pilot study that considered 10th-grade students from three schools in Santiago, Chile. We compared student interest and national curriculum for different factors and established how well aligned these are. The results reveal that private school students prefer subjects that require greater cognitive development, related to Young’s powerful knowledge. Students from voucher schools, on the other hand, prefer to develop their knowledge of the arts and physical education, both of which are subjects they tend to enjoy. These findings are coherent with Bernstein’s theories. This pattern is also repeated when comparing high-performing students with their low-performing counterparts, regardless of school type. The findings of this study not only help identify which subjects the students want to study, but also to understand the reasons behind their preferences. Understanding these reasons is key for developing a more contextualised curriculum that makes more sense to the students.  相似文献   
7.
Students' alternative frameworks (frequently regarded as misconceptions) play a crucial role in science concept learning. Accumulated research findings indicate that alternative frameworks are resistant to extinction despite formal instruction.This paper presents an instructional strategy based on the thesis that science concept learning involves cognitive accommodation of an initially held alternative framework. The strategy consists of three phases: (1) exposing alternative frameworks, (2) creating conceptual conflict, (3) encouraging cognitive accommodation. The first phase is facilitated through an exposing event, while the second and third focus on a discrepant event.The authors have used previous research findings about student alternative frame-works for the structure of a gas to create exposing and discrepant events for an introduction to the particle model of gases. The paper presents a case study of two lessons in a sequence on the particle model, accompanied by an analysis of the phases of the instructional strategy employed for cognitive accommodation.Based on a paper presented at the AERA convention, Los Angeles, California, April, 1981.This paper was prepared while the first author was a visiting professor at Cornell University, Ithaca, New York.  相似文献   
8.
Language learning tools have evolved to take into consideration new teaching models of collaboration and communication. While second language acquisition tasks have been taken online, the traditional language laboratory has remained unchanged. By continuing to follow its original configuration based on individual work, the language laboratory fails to take advantage of the potential provided by collaborative learning. We propose the use of a language laboratory based on single-display groupware (SDG) for learning vocabulary, grammar, pronunciation, and listening comprehension. By adopting SDG, the language laboratory benefits from the advantages of small group collaborative learning. In this paper, we first describe the design and pedagogical merit of the SDG collaborative language laboratory. We then share the results of a quasi-experimental pre–post comparison study, and use an observation guideline to analyze whether the conditions for collaborative learning have been fulfilled. Based on the results of this study, we conclude that developing pronunciation skills can be more effective when using a collaborative language laboratory versus an individual language laboratory. In addition to this, it can also be concluded that collaborative learning is most effective when accompanied by adequate instructional design.  相似文献   
9.
This article explores the concepts of critical questions (from D. N. Walton, 1996 Walton, D. N. 1996. Argument schemes for presumptive reasoning, Mahwah, NJ: Erlbaum.  [Google Scholar]) and integrative and refutational argument stratagems as an approach for teaching argumentation and critical thinking. A study was conducted for 6 months in 3 sections of a 7th-grade social studies classroom in which 30 students discussed and wrote about current events. One section served as a comparison group. Over time the experimental group made more arguments that integrated both sides of each issue. Collectively, the experimental group also successfully constructed salient critical questions, particularly in regard to weighing values and designing practical creative solutions. In-depth analysis of 1 student showed how conceptual structures and argument practices improved incrementally over time and how the appropriation of stratagems may have been facilitated by the dialectical nature of the intervention (e.g., using critical questions and stratagems successfully in discourse). The theoretical and practical importance of Walton's dialogue theory, and the critical question approach to argumentation, are discussed.  相似文献   
10.
Communication privacy management theory maintains permeability rules manifest as communication strategies used during conversation. Although postdivorce families tend to privilege openness, this conclusion is based on recalled reports and single discussions about negatively valenced topics. To determine whether ambiguity functions as a manifestation of permeability rules and its effects on relational satisfaction and psychological well-being, 39 parent-emerging adult child dyads discussed one negatively valenced and one positively valenced postdivorce topic. Results indicated parents were ambiguous while discussing negatively and positively valenced topics, and children were perceptive of parents' ambiguity during the conversations. No differences were found between parents' use and children's perceptions of parents' ambiguity. Further, children's relational satisfaction and psychological well-being were affected by ambiguity in both discussions.  相似文献   
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